I live alone. I woke up at approximately 4am having difficulty breathing. I moved from the bed to an upright chair to see if that would improve the condition. I also took my blood pressure and pulse, and both were normal. Because the breathing did not improve, I pressed my Life Alert necklace button. The Life Alert operator responded immediately. After describing my problem, the operator activated an emergency response - staying on line with me offering comfort. The local fire department arrived within 15 minutes, and an ambulance shortly thereafter. The fire department personnel checked my vitals. They concurred that my vitals were normal. With my concurrence, they transported me to the emergency room of a hospital I chose. The Life Alert operator monitored the proceedings, and later notified all my designated back-up individuals. Life Alert worked to perfection.

N.J., Olympia, WA

She had a reaction to her medicine. I thought she was having another stroke. I pushed her Life Alert button. The lady stayed on the line with me until the medics and ambulance got here.

L.R., Boise, ID

I fell and broke my femur just above the knee. Life Alert button was pushed by my son who was just behind me. The Life Alert was there within just a very short time, which was very good. The fire station is just across the street from the apartment that I live in, so they were there within 3 minutes and Life Alert was there shortly after.

N.B., North Plains, OR

This was our first experience where my mom had a Life Alert and needed help. I went to pick her up and found her on the floor. I had her press the button because we could not get her up. The paramedics were dispatched immediately. Life Alert stayed on the line until they arrived and then followed up later. The representative was calm and caring. I can’t say enough good about the experience!

S.H., Rockford, IL

I slipped off my chair and could not pull myself up because I can’t walk. I pressed my Life Alert button and was able to tell the lady I just needed to be lifted off the floor. She was so kind and asked if I was hurt and dispatched help quickly, and I was able to get back on the scooter. They stayed on the phone with me until help arrived.

V.P., Mission Viejo, CA

My grandmother fell in her home and could not get up. She suffers from dementia so she may have removed her Life Alert pendant, or forgot to push it. My uncle came into the home and found her on the ground. He pushed the pendant button and contacted Life Alert.

J.C., Kalamazoo. MI

I walked past a metal file box and gauged my leg. It turned out to be a varicose wound and I couldn’t get it to stop bleeding. There was blood all over my apartment. I was getting woozy so I called Life Alert. They probably saved my life. They were courteous and informative.

M.P., Warsaw, IN

My 92 year old mom fell in her home at 11pm. If she would not have had Life Alert, she would have been on the floor all night. I would have found her the next day. She is recovering well from her surgery and still in a rehab center. She will be going home in one week.

R.C., Archbold, OH

A call was placed to Life Alert on June 14th. The ambulance came within 10 minutes. My husband was rushed to the hospital and assessed with having a stroke. The speed with which the emergency was handled was impressive.

J.F., Central Islip, NY

I fell against the arm of my sofa and bruised my ribs just below the left shoulder blade. For 3 weeks, I was really in pain. Life Alert notified my granddaughter who came immediately with her husband. He picked me up. Then first responders came. I refused to go to the emergency room. Someone came for 6 to 7 weeks and helped me with getting my strength back.

N.R., Middle River, MD

I had a very bad fall and broke my knee. Blood was everywhere. [Life Alert] contacted my daughter. They stayed with me taking my vital signs until she came and took me to the hospital. They helped me to get to the car, so she could drive me there. They were very kind and courteous and I appreciate their help very much.

M.M., Napa, CA

Recently, I fell early in the morning in my bedroom and had a very quick black out. I called Life Alert and they followed my given instructions on how to enter my home with a hidden key. They lifted me to my feet, took my vital signs, and made sure I was okay. I’m almost 94 years old. I have used them a lot and I’m happy that I have them.

B.B., New Kensington, PA

I had 2 or 3 emergencies in the past 3 months and I was alone at home. I called Life Alert and they took over everything. They stayed on the phone until the paramedics arrived. They gave them my information and promptly notified my family. They also helped me get my equipment stabilized. I am very grateful and so is my family.

B.L., La Quinta, CA

I fell on June 12th and 13th, and my sister was able to contact [Life Alert] for help getting me up. The 4 person medical team was called and were here quickly. They got me up right away. As they realized there was no bleeding and no broken bones, they were soon on their way.

N.E., Phoenix, AZ

Life Alert has not only helped me when my daughter, fiancé, or great granddaughter has pushed the button; but when my other granddaughter had collapsed on my bathroom floor. Life Alert had kept her mother calm until the rescue team had showed up. Life Alert also tested my alarm to make sure it was working. They are just wonderful.

D.S., Maple Rapids, MI

On July 11th, I fell not once, but twice within three hours: 1:30am and 5:30am. Basically they just made two huge circles from their place, back to me, with their normal kind and courteous selves; not even teasing me. They even insisted on me using the ladies’ room so they could be sure I was securely tucked in. I adore them.

J.R., Fairfax, VA

It was 3am and I fell down trying to close my bedroom windows. I tried for 30 minutes to get up, but finally pushed my Life Alert button. They were there in less than 10 minutes. They helped me up and made sure that I was okay. They were very polite and a great help. I would certainly recommend them to anyone.

S.F., Port Orchard, WA

My mom was going through confusion, paranoia, and having a rough time with UTI after being released from the hospital, to rehab and then home! She called three times to which I let her go with the paramedics to the hospital again. The person answering your calls was very nice to help me decided to go ahead and send her back to the hospital. Thank you.

J.R., Fort Worth, TX

When I stood after being seated on my couch, my legs gave away. They were completely numb and I fell twisting my left ankles badly, hitting my right hip, right shoulder and my glasses. I could not get up, so I pressed my Life Alert button which I had around my neck. Life Alert person responded shortly afterwards and got the ambulance, and notified other necessary people.

F.W., Ashland, KS

I was working in my garden and became ill. I managed to get back in the house and then passed out. I was afraid that I was having a heat stroke. My husband is not capable of making decisions, so I decided to call Life Alert. They were great. My family was notified right away, and I had an ambulance in my driveway in 5 minutes.

V.C., La Fayette, GA

My husband had shortness of breath and tightness in his chest. We thought he was having a heart attack. I used Life Alert and didn’t have to worry about calling 911 or anyone. He was taken by ambulance to the emergency room, where he was checked out and received help.

P.W., Tremonton, UT

I slid out of bed and landed on the floor. I could not get up. I pushed the button for Life Alert. They came right away. The firemen got me out of the floor and put me back into bed. They had trouble opening the combination lock where my house key is. A neighbor saw the firemen and called someone who had a key to my house.

B.L., Woodland Hills, CA

She had a fall that resulted in a broken clavicle. The last emergency resulted in an emergency transport via helicopter for a craniotomy. Life Alert stayed on the line both times until help arrived. They were courteous, calm, helpful and concerned. Thank you!

I.A., South El Monte, CA

It has been a few months back when I broke my neck and the pain was so severe. The first thing I did was push the [Life Alert] button I wore around my neck. My neighbor let the med people, police and fireman in. They were very professional and got me upstairs on the stretcher. He found my vein in the first try and a lot of nurses should take lessons from him. I still don’t know how he did it because my veins lay very deep. I’m still impressed. Thanks to him, I’m still alive.

E.R., Santa Barbara, CA

I was picking out a top for my outfit for the day and lost my balance. I was holding on to my walker, but had to let go and landed in a storage chest with my feet hanging out. I tried to help myself, but could not since I have 2 knee replacements. The two men from the ambulance were good. The [Life Alert] lady on the phone was very calming. Thank you!

M.G., Pittston, PA

I was very pleased with Life Alert, in needed emergency. Immediately with one touch, someone was on the line asking how can I help you and told me help was on the way. They stayed on the phone until the fire dept. arrived and talked with them while helping the EMTs carried me to the hospital, in the meantime talking with family by telling them as to what was going on.

C.L., Charlotte, NC

My husband lost his balance in the bathroom which is very small and I couldn’t get the door open far enough to get to him. [Life Alert] came out and was able to move him and open the door. Also checked him over really good. Thanks for your help.

C.S., Eagletown, OK

I was outside smoking and I was sitting on a plastic chair that was not very sturdy. My neighbor’s dog came over to me and wanted me to pet her so I did, but fell over. I pressed the Life Alert button for outside. Life Alert employees are wonderful and they got me help right away. Bravo, thank you.

C.D., Delaware, OH

I had picked up a load of clothes in the bedroom to put in the washer and when I turned, I lost my balance and fell between the bed and an overstuffed chair. I couldn’t get turned around, so I couldn’t get up. Called Life Alert and they were here in an ambulance within 15 minutes! They were very polite and picked me up. They took my blood pressure and told me not to hesitate to call again if I ever needed them. I’m all for Life Alert!

C.S., Park Rapids, MN

I am 77 and I recently fell and could not get up. I tried for over an hour and realized that I was not able to get up. I pushed the Life Alert and told them my front door was open. The paramedics were in my home within 5 minutes. They thought I had a sprain on my left wrist but after 3 days of pain, I went to the emergency room and it turned out that I had broken my wrist. Thankfully, I had Life Alert installed one week before my fall.

G.W., Nashville, TN

I tripped on a flower pot and fell on the sidewalk outside face down. I moved so I could sit up and was bleeding above my eye. I pressed my Life Alert button twice. The ambulance was here shortly. It has taken a whole month for the bump over the eye to go down as it was really swollen. They took a C-scan of my head but no broken bones and I also I didn’t get dizzy either before the fall or after it, and came home 2 days later. I was lucky I had no concussion. The hospital and my one daughter said you called, thank you.

H.D., Grafton, ND

Due to an UTI, which I was not aware of, I fainted when going to the car in my carport. I hit my head on the concrete floor, knocking me out. When I came to consciousness, I pushed my Life Alert button which was around my neck. That summoned an ambulance and family members. I spent several days in the hospital from a concussion and loss of blood. Having my Life Alert saved my life.

H.P., Nacogdoches, TX

I was feeling ill and had pains across my chest. I contacted Life Alert immediately. Paramedics arrived in a very short time and I was transported to the hospital. I was diagnosed with pancreatitis. I have recommended Life Alert to my friends.

J.M., Anaheim, CA

I called Life Alert. I was dizzy and didn’t know what was going on. The ambulance took me to the hospital and I was there for 3 weeks. It turned out my blood pressure dropped and my blood count went down to 5. I had to get 3 pints of blood, but I am doing fine now.

D.M., Suisun City, CA

It was my first experience with Life Alert. They were here fast and checked my breathing. I’ve been under a lot of stress since my heart surgery on May 23rd. I went to the emergency room. I’m fine now and both of the men were very interested in me. Thanks Life Alert! It’s worth the money each month.

S.R., Gilroy, CA

My mother, who is 97 and has trouble walking, tried to get up to answer the phone and fell, hurting her face and hitting her head on the kitchen cabinet. The paramedics were very kind and helpful to her. She was very pleased with the [Life Alert] response. Everything they did was fine.

V.D., Saint Peters, MO

I was not feeling good and had a bad migraine affecting my brain. I could not remember, or dial my daughter’s phone number. I pressed my Life Alert bracelet button. I got the operator and told him to call my daughter. They called her and she said she be there in 5 minutes. They called the other people from my condo that were on the list. Someone must have called 911. I unlocked my doors, but could not answer questions from my daughter or 911. I saw my doctor and my neurologist for the migraine. I’m better now, but don’t drive yet. I’m very pleased with my Life Alert response.

P.B., Snohomish, WA

I fell down on the floor in front of the kitchen stove. I have had knee surgery on both knees, so I was afraid to try to get up. I called Life Alert and got an answer real quick. She stayed on the line until local help arrived. I am very pleased with your service and will have Life Alert as long as I live by myself.

E.W., Eugene, OR

My mother had contacted a flu like cold. She developed breathing problems and I pushed the [Life Alert] button. When I told them her age and she was having difficulty breathing, they responded immediately with sirens blazing. Thank God she got better with oxygen.

E.P., Lucedale, MS

My mom was vomiting, dizzy, and weak. She is 95 and hit Life Alert. The ambulance took her in and checked her out. She is in rehab temporary and will be home shortly. Life Alert has been great and she had to use it a few times.

C.D., Bronx, NY

I fell in my home and couldn’t move my legs. I pressed my Life Alert pendant and they sent the ambulance right away and they took me to the hospital. I had fractured my right hip. They notified my family that I had fallen. They were a “God send.” Thank you, Life Alert!

H.F., Stigler, OK

I fell and couldn’t get up because I have had both knees replaced. I have really bad arthritis and I also use a walker. [Life Alert] service was very fast and the medics were very kind.

L.M., San Antonio, TX

My husband had fallen and had a cut above his eye that would not stop bleeding. He was taken to the hospital because I could not lift him. He has Parkinson’s and was taken by ambulance to the emergency. [Another time] my husband needed help again getting up. Life Alert came quickly and took his vitals and asked if he wanted to go to the hospital. He said no even though his heart rate was irregular. We signed a request not to be taken.

E.J., Monroe, MI

I had a biopsy done on my leg. When I changed the bandage, it wouldn’t stop bleeding. I called Life Alert and they sent the fire rescue squad who stopped it. About one hour later it started bleeding again. My son took me to the emergency room and we were there for hours. By morning, it was bleeding again and I called Life Alert and they took me to the ambulance and to the hospital. I stayed there for three days and had a blood transfusion.

N.W., Lynn, MA

I was coming in the front door using my walker chair and I fell backwards. I pushed my Life Alert button and they were here promptly. They called my son and the fire department. They got here first and got me on my feet. Life Alert attendants got me to the chair and checked me out. They bandaged my elbow (only injury) and made sure I was okay. They were really nice and caring.

G.W., Calvert City, KY

I was outside in the heat of the day working too hard in my condition to clean the doorway and entry to my house. I began to feel weak and dizzy, so got to a bench nearby. No one was outside to hear my call for help, so I pushed the Life Alert button! They received the signal, but couldn’t hear me and I couldn’t hear them either. Then the EMS team arrived and saved the day. My family is out of state, so Life Alert gives all of us a peace of mind!

B.S., Easton, PA

My fault for trying to change clothes during commercials. I was rushing to change clothes and fell and called [Life Alert]. They were here in less than 10 minutes and got me up. All was well, so no danger. Wonderful people and the man stayed on the line with me the whole time.

S.W., San Angelo, TX

I fell going into the bathroom and hit my head on a marble step going into the shower. I bust my head open and had a lot of bleeding. I pushed my Life Alert but the box is in the kitchen so I couldn’t respond to it. However, the paramedics came and wrapped my head, and took me to the emergency.

R.L., Pasadena, MD

My mom fell in the middle of the night going to the bathroom and I didn’t hear her, so she pressed her [Life Alert] button. Then the lady over the speaker woke me up and then I saw my mom on the floor. She knew what to do. Great help, thanks!

L.C., Fishers, IN

I woke up one morning and my right hand had gout. I couldn’t transfer from the bed to my wheelchair. I have used Life Alert to help me in the bathroom twice and both times was positive. I was embarrassed and they assured me not to be. They were here in no time and took me to the hospital.

F.L., Fort Wayne, IN