33,786

  Happy Customer Testimonials

  (since 7/3/2008)
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01/19/2017

My mother had pain in her neck. She pushed her Life Alert button and talked with someone until paramedics arrived. By the time help arrived, pain had subsided. She was checked out by EMTs and found to be OK.



01/19/2017

Life Alert was very good. Glad my children talked me into calling Life Alert. They are very nice especially if you can’t get one of your children on the phone to help you. I fell four times. Life Alert was very good to come help me.



01/19/2017

My mother fell and broke her foot…badly! It was winter and we were snowed in. Though I live next door, I couldn’t get out the door. I called Life Alert, told the operator what was happening. He called both an ambulance and fire truck. Life Alert stayed on the line until the ambulance truck had her loaded up to go to the hospital.



01/19/2017

I fell on the floor and I couldn’t get up. I pushed my [Life Alert] button and Life Alert answered right away. [Life Alert] called the ambulance. The ambulance was here in no time. Thanks, Life Alert, I couldn’t get along without you.



01/19/2017

I started to get out of bed and realized I was too close to the edge and felt I was going to fall. After several minutes of trying to adjust myself, I realized I was going to need help. I pressed my [Life Alert] button and they notified 911 plus my 3 daughters.



01/19/2017

I blacked out, collapsed, fell, striking my head. I was unable to move. I called Life Alert from two rooms away with monitor. Response was fast. Police, EMTs and ambulance responded in minutes. I was taken to the hospital emergency room, tested, treated and released in five hours. Returned home, sincerest thanks.



01/19/2017

My wife slid out of her chair and landed sitting straight up. There was no injuries, just needed extra help getting her back up in her chair. Life Alert got me the help I needed. Life Alert did a good job in helping us!



01/19/2017

I suffered a stroke in June 2016, at about 11pm, which I thought was a severe dizzy spell. I pushed my Life Alert button which I wear constantly. In about 10 minutes, the EMTs were at my door and entered immediately with my lockbox key. They immediately checked me out and said they were taking me to the hospital. I would recommend Life Alert to anyone.



01/19/2017

I fell in the kitchen and was unable to get up. I pressed the Life Alert button and in a short time, I received help from the emergency medics. My neighbors were alerted and also responded. The medics checked me over and determined I had only scratches and minor cuts. They were all helpful and attentive.



01/19/2017

My mother could not get to phone, as she could not walk. She was weak and dizzy. She pressed the Life Alert button, they called me and I met the emergency response team. Without Life Alert, who knows how long she would have been stuck on the couch or worse.



01/19/2017

I took a sleeping pill that night and fell as I was getting into bed. My daughter was here but her door was closed and she had a big fan and the AC going so she didn’t hear me. I pressed the button and Life Alert called 911. I didn’t have a key outside and the EMS couldn’t get in or wake my daughter up. Life Alert called my other daughter and she came with the key and let them in. I was not hurt but I couldn’t get up.



01/19/2017

I tripped on a drop cloth. The painters left it down when they went to lunch. I was holding a paper plate in front of me and I didn’t see the drop cloth. I pressed the Life Alert button and they arrived in less than 10 minutes. EMTs and firemen picked me up. They were very courteous.



01/19/2017

I fell outside my house and couldn’t get up. I did not have my cellphone with me. After trying to get up and seeing I couldn’t, I mashed the button on my Life Alert pendant. In a short time, the Life Alert worker was here. They helped me to get up and into my house. I am 83 and live alone. I appreciate Life Alert so much.



01/19/2017

I fell off my cart. Pressed the [Life Alert] button for help. The fire department came. [Life Alert] called my daughter and stayed on the line. The fire department guys picked me up and the cart, and put me back on my cart. My daughter arrived as they left; met my daughter at the door. I’m fine, back up and running - all is fine. Thank you for your service.



01/18/2017

I fell and could not get on my knees to get myself up. I pushed my Life Alert button and, very quickly, my daughter was contacted and so was the emergency personnel. [EMTs] helped me to my feet and checked me out.



01/18/2017

I have been very impressed with the help I’ve gotten from Life Alert staff. They have made very stressful situations easier for me. An added bonus has been the follow-up calls after the crises. Everyone has been great!



01/18/2017

I don’t know what I would do without Life Alert. I live by myself. I am on lithium and I get dizzy sometimes. I fell down twice. I was running around in my underwear when the rescue squad came. The [Life Alert] inter-com was loud and clear. I could hear them all over my apartment.



01/18/2017

My wife fell out of the bathroom doorway, trying to grab her cane, and onto the hallway hardwood floor, and fractured her hip. I ran from the kitchen and saw her on the floor. I couldn’t get her up. I pushed the [Life Alert] button and the operator took over and handled everything. Thank you. She’s doing very well!



01/18/2017

Life Alert answered immediately. They were kind and very helpful. I was taken to the emergency quickly. I had contracted pneumonia and was in the hospital six days. I thank Life Alert very much.



01/18/2017

I woke up at about 6:00 am and could hardly stand up because the whole room is turning around. I was able to get up and dressed—took my blood pressure 181/90, pulse thread. So, I called Life Alert personnel [through the machine]. In about 10 minutes, [EMTs] were here. Took vital signs and brought me to the [hospital]. They are very polite and attentive to me.



01/18/2017

Life Alert answered my call when I pressed the button and kept talking to me and telling me what was happening in calling emergency. Letting me know they were still with me. Assuring me things were being taken care of.



01/18/2017

My mom fell in the bathroom when all of us were at work. Paramedics came, got her up and off they went. I was able to contact my brother and he was able to go to her until she was settled. We all love Life Alert! Thank God for your service.



01/18/2017

Client had end-stage COPD with oxygen starvation to the brain, causing delirium and loss of muscular control. Life Alert facilitated fast EMS connections that helped her receive immediate care and attention.



01/18/2017

I had fallen several times this day. When I hit my GPS [Life Alert] pendant, I received a quick response time and as always, help was dispatched to my home very fast. I have been a customer of Life Alert for several years and would not consider going anywhere but Life Alert. You guys are awesome.



01/18/2017

I’ve fallen on a few occasions. I’ve had a heart attack and have problems with one leg. Each time we push the Life Alert button, we get a great response. [Life Alert] calls family members and gives them any information necessary. [Life Alert] does everything possible to help.



01/18/2017

I had fallen off my bed and was unable to move. I used my [Life Alert] pendant button and within a minute or two, a live person responded to my call. [Life Alert] stayed within me asking all sorts of questions and notified the proper authorities. The women stayed with me keeping as calm as possible until the ambulance arrived. I truly felt so safe.



01/18/2017

I had just gotten home the previous day after having back surgery. I am a nurse and am aware of what symptoms to watch for. I had 3 of the symptoms and knew I needed to go to the emergency room. The [Life Alert] dispatcher did get us an ambulance. After an MRI at our hospital, they then drove me downstate for further back surgery. Doing well now.



01/18/2017

I got up to the bathroom and got light headed and fell forward with my walker. I couldn’t get up so I pulled the Life Alert button out from around my neck and pushed the button. The [Life Alert] operator called the security here and within minutes, fire truck and ambulance arrived to transport me to the hospital. Life Alert operator stayed on the phone with me until help arrived.



01/18/2017

My mom slipped off her couch. Medics were called. This was at least the 10th time she has used her Life Alert. Life Alert dispatchers called both my sisters promptly, then called back later with a detailed follow-up.



01/17/2017

I was in my kitchen. Turned to put something in the waste basket. I twisted my leg and fell. Immediately pressed my [Life Alert] button. The fire department and EMTs were here in 5 minutes. My daughter was called and was here in 5 minutes too. I was taken to the emergency room.



01/17/2017

I was really short of breath; heart was enlarged and all my extremities were swollen. I was very weak. I used my Life Alert pendant to call for help. The [Life Alert] lady came on the line with me until help arrived. I had a good experience with Life Alert.



01/17/2017

I fell on the kitchen floor and hit the kitchen table on my left side. I could not get up. I pushed the [Life Alert] button and spoke with the [Life Alert] office. [EMTs] immediately came to the house and we went to the hospital where they took x-rays. Nothing was broken and I was released. I was badly bruised.



01/17/2017

Life Alert was very courteous and helpful when I needed help on several occasions. Falling and not being able to get up along with being in pain. Life Alert was positively helpful and I would recommend Life Alert to anyone over 60 years of age that lives alone.



01/17/2017

The [Life Alert] staff called me back immediately and called all the family on my call list. She informed the paramedics of the garage code to enter the house. She was great about telling the paramedics about my health history. I could definitely recommend Life Alert to others. I was very satisfied with the response.



01/17/2017

I was home alone waiting for my son to come home. I was getting ready for bed when all of a sudden it was hard for me to breathe. So, I pushed the [Life Alert] button on my medallion and got a response within 2 minutes. Then, help was here within 10 minutes, [EMTs] got me to the hospital very fast and was took me to the emergency room. Thank God for Life Alert.



01/17/2017

I fell while walking in my condo complex and was unable to get up. I pushed the button on my Life Alert and within about 5 minutes, an ambulance arrived with two paramedics, who lifted me to my feet. It was a hard fall but I did not sustain severe injuries. After determining I did not need medical treatment, a friend of mine drove me home.



01/17/2017

I had severe chest pain. I pushed my Life Alert and [EMTs] came quickly and took me to the hospital. They took precautions and checked all kinds of tests. They found out I had a small blood clot in my lung and in my left leg and I had broken that femur. I was in the hospital for 13 days. I am feeling much better and I am home.



01/17/2017

I’ve always been satisfied with [Life Alert’s] response. As I was waiting for the paramedics to come, the [Life Alert] person who was on the other line would assure me with helpful comforting words which calmed my anxieties. I was having chest pain and nausea. I was admitted and was diagnosed with tachycardia, now under control.



01/17/2017

I fell while trying to pick up a toy from the floor. I lost balance and landed on my hand, causing the little finger a bad injury. The tendon on the finger was broken. My husband called the Life Alert. [EMTs] came and took me to the hospital where I received first aid.



01/17/2017

Client’s legs both have lymphoma. His legs got so swollen and so heavy that he became unable to lift himself out of his lift chair that he uses. His left leg was so swollen, and that sores had developed that were weeping fluid from his leg. [EMT] team immediately came and lifted him out of chair and transported him to the hospital. [Life Alert] has helped him two other times when he had fallen and couldn’t get up. Both times he was given excellent care and help by the Life Alert team.



01/17/2017

Experiencing acute back pain, I had just returned from the hospital shortly before the sudden attack was alarming enough to call Life Alert. The response was done well and the attendant were helpful and courteous. It was a new experience for me with the [Life Alert] system, and overall satisfied and responded quickly.



01/17/2017

I was getting progressively sicker and weaker from a bad kidney infection. I slid off the bed and couldn’t get up. Then the second time I called [Life Alert], I couldn’t get off the loveseat. [EMTs] got me up both times and called my daughter who came and took me to the hospital. I was much sicker than I thought. Four days in the hospital.



01/17/2017

Three times I had to call Life Alert and they quickly responded and assured me help was on the way. [Life Alert] called my two contacts—son and daughter. [Life Alert] kept talking to me, to make sure I was better, worse, or the same. A real privilege to pay for this service. Thanks!



01/17/2017

Life Alert responded by calling EMS when my mom was having trouble breathing and having chest pains. Her oxygen hose had crimped shut and she was without oxygen overnight and she didn’t realize it. EMS dropped the ball resulting in four weeks of hospitalization/rehab and a stroke but Life Alert service was fine.



01/16/2017

I had fallen after surgery and I could not get up. Thankfully, my son came over and helped me up. There were other times that I fell and the Life Alert paramedics could not have been nicer. I am so-so-so-glad that I have Life Alert!



01/16/2017

The CO2 alarm went off. Life Alert was there with me to call the fire department who took care of the problem for me. [Life Alert] also called the family to alert them. I felt very protected and thankful.



01/16/2017

I fell to the floor. Then I used my [Life Alert] button which the staff responded quickly. Wish I had Life Alert a long time ago. Thank you for being here for me. I am on a walker again. Thank you.



01/16/2017

My heart beat fast. I pushed my [Life Alert] button. Life Alert answered then called an ambulance and my brother. [Life Alert] stayed on and they said, “I’m with you. Ambulance is coming.”



01/16/2017

Client fell in the kitchen and because of her age, health and size, she could not get up. [Life Alert] called me, I was on a cruise, they could not get my brother but they did not give up and [client] said everyone was wonderful and very nice.



01/16/2017

I fell down between the back porch and the air conditioning unit. I got up, went into the house and pushed the [Life Alert] button around my neck. The ambulance came and took me to the hospital. [Life Alert] notified my two sons and kept them apprised of my situation until they got to the hospital. My sons were very pleased and impressed with the service [Life Alert] gave us.



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