42,828

  Happy Customer Testimonials

  (since 7/3/2008)
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07/22/2021

Every time I pushed the Life Alert necklace, they were on monitor, saying the ambulance was on the way and they had contacted my daughter, they stayed on the phone with me until the ambulance arrived. I would highly recommend Life Alert, for elderly people and those who live alone with health problems. It is a Life Saver, it has saved me many times.



07/22/2021

I got real dizzy and couldn’t walk. Life Alert sent me a policeman to stay with me until the ambulance got here. I was transported to the hospital where I was hospitalized for 3 days. Everyone was very courteous and helpful.



07/22/2021

I thought I was having another heart attack and the Life Alert technician, with lightning speed, [dispatched EMT’s who] attached me to an electrocardiogram. Luckily, it turned out it was not another heart attack, but Life Alert was swift and the people were very nice and reassuring.



07/22/2021

Life Alert was amazing, very alert to my mother’s needs. The young man (dispatcher) stayed on the machine until the paramedics came; gave them all the information they needed to know. Very grateful for him. So sorry I don’t remember his name, but I thank God for all of you. Would highly recommend Life Alert to others. Again thank you. God bless you all!!!



07/21/2021

It’s really great to know you have a way to get a hold of urgent care right there hanging on you. It surely cuts down on stress you don’t want. Having this Life Alert lets me realize I never need to worry about finding a phone and that the connections will be fast with professionals who care.



07/21/2021

My mother lives alone and after I’d said goodnight and left for the evening, she fell and broke her hip. If she didn’t have a Life Alert, she’d have been unable to call the emergency squad and would have spent a painful evening on the kitchen floor. Instead, the squad came to administer help and take her to the ER.



07/21/2021

I am 88 year old retired nurse and live alone. I feel blessed to have Life Alert. They were very professional, caring, and helpful to me. Mahalo nui loa!



07/21/2021

Mom fell after catching her walker on a blanket. She hit her head but was awake and alert. She was unable to reach her Life Alert, and my brother who lives with her could not get to the button either. They could hear the operator talking even though they hadn’t been able to push the button! The ambulance was called, arrived and discovered she had a laceration on top of head. They took her to the ER for stitches. Thank you!!



07/20/2021

Wife fell in the bathroom and I alerted Life Alert. They verified our information (name and address). They alerted the emergency squad and kept us abreast of their arrival time. Even after the EMTs arrival, Life Alert was still on the phone with me. Very professional, thank you.



07/20/2021

My dad was sick and could not get up off of the toilet. He was able to push the [Life Alert] bathroom button with his toe. It let everyone know he needed help.



07/20/2021

Life Alert called for an ambulance when they were alerted by my mom because she was in distress. She was taken to the hospital and had gallstones removed.



07/20/2021

My husband passed out and fell on the floor. I am disabled and could not help. I contacted Life Alert and they immediately sent emergency responders to our home. They were very reassuring and professional. This happened on two consecutive days… the response both times was tremendous.



07/19/2021

Every time (4) I have called Life Alert, I was helped speedily. The voice “keeping in touch” while waiting for ambulances is a tremendous help, certainly much better than silence or music. Great people whom I trust implicitly.



07/19/2021

I was very dizzy, every time I stood up I felt like I was going to fall back down. I called Life Alert and was very pleased with the way they responded. The lady I spoke to stayed on the ball until the ambulance was here to take me to the hospital.



07/19/2021

I fell next to my bed and could not get up by myself. I activated my wrist band sensor and LLife Alert responded immediately and sent paramedics to help. They came and took me to the hospital for tests and x-rays.



07/19/2021

I have had several emergencies since I got Life Alert. I am so thankful you were there for me. I have vertigo and it hits me suddenly and knocks me down. I can’t get up and have to press my button to get help. Thank you so much!! God bless you.



07/16/2021

[My husband] got up at about 4 am out of bed and fell. I could not get him up. We notified Life Alert and they helped me get the fire department here to get him up. Life Alert notified our children somehow. Life Alert stayed on the line for over half an hour until all was ok and the fire department people left. We felt real sane with Life Alert on the line.



07/16/2021

[She] fell in her bedroom and broke her right arm. We used Life Alert to get paramedics to help get her off the floor. Life Alert stayed with us on the line until they arrived. They checked on us multiple times. The paramedics and fireman were problem solvers on how to get her off the floor and out of her house without causing her pain.



07/16/2021

Pressed button when I woke up at 4:00 am with very strong heart palpitations which did not go away. After waiting about 20 minutes, I decided I needed help. Emergency help arrived within 15-20 minutes and I was taken to the ER. Life Alert stayed on the phone with me until emergency crew hung up. I am home and following up with my cardiologist.



07/16/2021

She (my mother) was experiencing shortness of breath and chest pains. I told her to press the button on her necklace. The representative immediately answered, questioned us about our emergency and summoned the EMT’s. They were there in about 6 minutes. The Life Alert rep stayed on the line with me until mom was put into the ambulance. So thankful we have the Life Alert system.



07/15/2021

Four times in three weeks I needed assistance getting up off the floor after a fall. Each time [Life Alert] was supportive and courteous and treated me with kindness and respect.



07/15/2021

I was in deep pain and cannot walk. Life Alert carried me down the stairs to the ambulance and to the hospital. Thank God I have Life Alert, I am 93 years old.



07/15/2021

I fell and tried to get up. After trying for quite some time I could not get up. I called Life Alert and they were here in a very short time. They had me up on my feet within minutes. Thank you Life Alert.



07/15/2021

I was cooking and had cotton socks on my right foot (my left leg is amputated). I was reaching for another skillet at the back of the stove (I keep my clean ones back there so I don’t have to get them from the cabinet), my foot slipped and I sat down on the floor. I pushed my Life Alert button and in less than 5 minutes, here came three burly men. They asked what they could do and I said get my wheelchair and 2 of them did and they asked if they could do anything else, I told them no and they left after I thanked them.



07/14/2021

Life Alert got the help I needed and stayed on the line with me in my time of need. They kept me calm and focused on my husband until help arrived. It’s the best investment I’ve ever made. They called my children to let them know what was going on with their dad. I appreciate everything that you have done for us. You have given us peace of mind. God bless you all!



07/14/2021

On several emergencies, Life Alert came through for me since my husband passed away and I live alone (with my dog). Although I don’t have names of those to whom I’ve recommended Life Alert to, I must say I have told many of your great services!!!



07/14/2021

Lost balance, fell backward into bathtub. Hitting head on soap dish. Life Alert responded quickly. EMTs were very knowledgeable and calming – suggested going to ER which I did. I had a large “bump” on head. I had Life Alert for only 2 days. How lucky!



07/14/2021

Life Alert helped me in a very encouraging and comforting manner. Help arrived quickly, and I am grateful I had Life Alert and was able to get help quickly. They stayed on the line until help arrived and I appreciated that. Thank you!



07/13/2021

Life Alert saved my life! I am forever grateful. The next day, while I was in ICU, the surgeon told me I came “within 1 minute of not making it!” The dispatcher was outstanding – getting the ambulance for me swiftly and keeping my family informed. I’m telling everyone how important it is to have Life Alert! (It’s like having fire insurance – you never expect to use it, but would never be without it!) P.S. I researched various providers and found Life Alert to be the very best!



07/13/2021

My mom was unable to get up while sitting in a chair getting ready for bed. She tried for over an hour. She could not reach her phone, which was on a high bureau behind her to call a family member for help. She finally pushed her Life Alert button (she didn’t want to bother them) and they dispatched help. She was very tired and upset by the time they arrived (they got there VERY quickly), but was so thankful for Life Alert!



07/13/2021

I noticed [patient] could not get up. I tried, could not get him up. So I called Life Alert to get him up. Once he was up on his feet, they checked his blood and sugar, which was alright. They helped him to his bed and he went to sleep. No falls since. Thank you for being there!!



07/13/2021

I got my walker stuck between a book case and a bed. I am unable to walk on my own so I contacted Life Alert. They were very helpful and seeing they could not reach my emergency person, they called the EMTs. They came in and rescued me with a great attitude.



07/12/2021

I was in the kitchen and I just collapsed and fell on top of my cane and had a lot of bleeding. I was in and out of consciousness. I was told my blood sugar level was 20, which is why I collapsed. I was not even aware of calling Life Alert. Good thing, I had it on. Life Alert was and always is excellent in responding to this and any emergency.



07/12/2021

At 94+ years old, I have no sense of balance anymore and fall easily. With bad knees – I can’t get up so I have called Life Alert often. The firemen are quick to respond and the [Life Alert] operator always stays on the phone until she is certain all is ok. Have never had an injury but they still make sure I am alright. It gives me a safe feeling to know they are always available.



07/12/2021

The [Life Alert dispatcher] stayed on the phone and encouraged [him] all the way. She let him know each time the minutes until the ambulance would arrive. I am listed as a contact to call and she called me minutes after the ambulance picked him up and told me what a good caregiver I am, that meant a lot!



07/12/2021

Life Alert staff has always been so courteous. They stay with you all the while you have a problem. They are the best.



07/09/2021

My husband started acting strange and soon became confused and unable to talk. I suspected the signs of a stroke. I called Life Alert and asked for an ambulance. They came quickly and lifted him onto a portable chair (after checking his vital signs) and took him to the hospital promptly. He made an astonishing recovery (after hospital and rehab) and your prompt help was crucial.



07/09/2021

[She] fell out of her bed. She is paralyzed on her left side from an earlier stroke and was unable to get back in bed. Her caregiver notified Life Alert, who summoned paramedics and notified the family members on her call list. Absolutely fantastic service. Thank you Life Alert!



07/09/2021

I was in a store, they had a power failure, lots of people in the store, one door locked, and everybody panicked. I got out, drove slowly home and started getting very lightheaded. Everything went gray so I pushed my Life Alert button, they were here in 5 minutes and got me to the hospital. I had a panic attack.



07/09/2021

We were unable to get my father to help us help himself to get dressed and ready for his doctor’s appointment. This alerted us to the fact that he needed medical assistance. We are very glad we signed up for Life Alert when we did. This service is worth the cost because of the peace of mind that someone can be there to help in such a short time.



07/08/2021

The reason why I ended up purchasing the Life Alert was the day of my husband’s passing. I laid for 9 hours until my sister came to pick me up for his viewing. My brother and sister said “It was enough of me falling, my sister had Life Alert as well.” She called the number and my brother purchased it for me. So no more laying on the floor for 9 hours. It’s more like 10 minutes if that. The staff is always so fast in getting help.



07/08/2021

Cannot praise higher than the fast response and attention given to me when I called [Life Alert] for help. At 93 years old, living alone, I have the assurance these professionals are wonderful help to me when needed.



07/08/2021

My daughter’s heart was racing only to find out she was having a heart attack when she got to the hospital. We found out she was in AFIB and was given a double bypass open heart surgery. We want to thank everyone for being there in our time of need. She is now back home. Thank you [Life Alert] for the fast and timely response that we received to help save her life.



07/08/2021

[Life Alert] was great! Took care of my needs. I calmed down due to such kind and excellent care. Thank God I didn’t have to go to the hospital. Also the people who I called for an update on equipment were excellent and patient! I am so glad I picked Life Alert.



07/07/2021

[Life Alert] was very helpful in getting to me in a timely manner. They were nice enough to stay on the line with me until help arrived. I would strongly recommend Life Alert to my friends and family.



07/07/2021

I do not recall the date because there were a couple of times. [Life Alert] was always very helpful and made our time of stress easier. We recommend Life Alert, and all their employees are doing a wonderful job.



07/07/2021

Life Alert is a true blessing! I am prone to A-FIBS and bad knees, so I would fall a lot. I live alone, but since I have Life Alert, I don’t feel alone. My son comes over and between my son and Life Alert, I am starting to feel safe and secure again! I also had my left knee replaced and that helps my balance.



07/07/2021

Life Alert was wonderful. They kept us posted when and where the ambulance was located and about the time they would arrive. The ambulance crew was just wonderful to me… Thank you for the great service!!



07/06/2021

I kept falling out of my chair. I pressed the button and help was with me in a short time. I live alone and I rely on Life Alert to keep me safe. Thank you. It also keeps me out of a nursing home or an assisted living home. I am passing the word to everyone I know. The GPS also came in handy when I was being stalked.



07/06/2021

My legs gave out and I fell against the counter. I bruised my ribs resulting in 5 days in the hospital. Life Alert was with me the whole time offering help – calling for help and staying on the line with me until EMS got me. Life Alert called my daughters to inform them very quickly. I am forever grateful to Life Alert.



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