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My parents are 93 and 88 living in their own home. In the last few months, we have used Life Alert many times. Our experience is always superior. The Life Alert team is always courteous, caring, and very responsive. Life Alert is the reason my parents can remain in their own home. Thank you.
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I fell in the living room of my home and could not get up. I had my [Life Alert] in my pocket and pushed the button and immediately connected to a real person… I asked you to contact my daughter with my situation and location in my home, which you did immediately. She arrived and could not get me up and called for an ambulance. Thank you for your prompt reply to my situation and patience with an old man.
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I have COPD and I had a breathing episode and pressed my Life Alert. Within a short time, an ambulance was at my door to render assistance.
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At the beginning of May 2020, I had three occasions to be rushed to the Emergency room with serious bleeding. Life Alert helped get me there much faster than just 911. My sincere thank you for your help! I would not be without your service.
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They were here in a very short time and the care is wonderful. It is wonderful to have Life Alert and know someone will be here to take care of you.
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Fell on my porch and hit the railing and cut my head. [Life Alert] came and took me to the hospital. I had 3 staples to stop the bleeding. Life Alert is the greatest. They were very friendly and very gentle. Thank you.
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I had minor abdominal surgery on 10/20/2020. I was discharged home 10/22/2020 and became ill late 10/23. I was nauseated, had a fever, and abdominal pain. I knew this wasn’t normal or good so I used my pendant and called Life Alert. The ambulance personnel were very impressed by the efficiency of the Life Alert attendant. Said it was the best they had ever had.
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I fell on the floor with a chair at the table. I was unable to move or get up. I couldn’t reach anything but I had my Life Alert pendant on and pushed the button. Life Alert dispatched help for me. The response was quick and everything turned out okay.
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My friend/housemate had a hypoglycemic reaction. I couldn’t reach the phone at the time so I pressed the Life Alert Button. The EMT’s arrived and saved him! Thank you, Life Alert!
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I had fainted and wound up face down on the kitchen floor. I pressed the button on my Life Alert pendant and was instantly answered by a Life Alert operator. I explained my situation and she explained that help was on the way and that she would stay with me until help arrived. She was very concerned and caring. Thank you, Life Alert!
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My husband fell in the bathroom – my call was answered immediately and someone was on the way and asked that I stay on the line. They arrived within five minutes and had my husband up and back in his chair. Very caring and efficient! So happy we had Life Alert!
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I live alone. I needed help in the night and pushed my bedroom “help” button. Response was immediate and I was transported to the hospital. The same thing happened the following night with the same great service. At almost 89, I am very glad I have Life Alert.
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I fell and hit my head on the dresser and got a bump. Couldn’t get up but Life Alert has always been there when I needed them. They took me to the hospital. I broke a finger but I’m blessed to be here at age 94. Thank you, Life Alert.
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The woman on the phone was excellent. The medical and fire department were here in minutes. They stayed with [patient] until she was comfortable on her bed. Excellent Job. Thank you.
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Life Alert could not get a response from me as I passed out in the driveway, and called my sons in Pennsylvania to tell them and told them an ambulance had been sent to my home. My sons were impressed and pleased with the prompt response. My neighbors were also pleased and wanted me to be sure and continue my service with Life Alert. Thank you, thank you.
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[Patient] had fallen in the middle of the night. Life Alert sent help to assist her getting up. The EMT team examined her to make sure she had no serious injuries. Life Alert rep called me when the page was received and after the EMT team left her home. Thank you so much!!
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My mother has fallen on numerous occasions and Life Alert has responded in a timely manner by contacting her on her Life Alert box, and contacting the paramedics who’ve arrived quickly to help my mother get up. Life Alert has been a God send. Thank you.
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[Patient] fell in her kitchen late in the morning. After trying to pull herself up she found she could not. She pushed her pendant to sound the alert for help. I received a call from Life Alert that EMS was at her side and being transferred to the hospital. Thank you, Life Alert!
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Mom had gotten up from her chair without calling for assistance, falling down and striking her head. Life Alert was notified and rapidly called the police and ambulance. When I got the call notifying me of the event, your team was calm and provided all the details. You run a great service, THANK YOU!
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Life Alert answered immediately. The man was courteous and said an operator would be with me very soon. She then came on and said she would stay with me until the medics arrived (which she did). The medics were very courteous and did all the pre-lim work before we left for the hospital.
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I had extreme diarrhea along with much weakness in both legs – which came on suddenly, by myself, in the bathroom with no phone. Afraid to get up – may fall – I used my Life Alert button. A very nice gentleman was there within a few minutes, and helped me to get to the ambulance. I could not live by myself. Many thanks to the gentleman, I was and am ok.
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Very polite and helpful. Followed through on everything. I am glad to have this service. Gives you peace of mind.
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My mom woke up and felt numbness in her left arm. Hit the Life Alert button and an ambulance was sent. My mom had a stroke and with quick action, the effects were thankfully limited. Life Alert truly prevented her stroke from having a worse outcome.
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I fell and hit my head on the marble counter top in my bathroom. I pressed the Life Alert system in my bedroom. It seemed like only a short time they were at my front door. They put me in the ambulance and got me to the hospital. I received the best treatment for my scalp cut. They were wonderful.
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When I had an emergency I touched my [Life Alert] button. It was answered right away! While I was waiting for help to come someone was reassuring me that help was on the way! I am a widow and live alone! My children live Canada. I feel safe having my Life Alert button around my neck!
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My husband slid out of bed onto the floor and could not get up. Life Alert staff were notified and emergency help came immediately and assisted us.
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My husband fell in the bathroom in the middle of the night. Help was here quickly. They checked him over and got him back to bed quickly. He did not have to go to the hospital. My husband has used Life Alert several times. [Life Alert] helps give us peace of mind knowing service is only a press of a button away.
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Mother fell and scraped her leg. She was unable to get up and Life Alert called EMS and then me. I was at work and unable to leave immediately. It is a reassurance to know you were on top of the situation and that mother was receiving the best care.
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Wife became Lifeless –sweaty, limp, could not respond to any comment. Called Life Alert. They were very understanding – called for help for me and stayed on the line until help arrived. Thank you – you are a Life Saver. I always count on God first – Then Life Alert!
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Life Alert Emergency Phone Service is always prompt, professional and dependable. We are so thankful to have chosen Life Alert for our mother.
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Unable to stand up or walk due to hip replacement. All of your staff was extremely courteous and kind!! And your response was extremely amazing. I can’t praise them enough. Thank you.
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When help was needed, the EMTs and fire dept. were there in approximately 5 minutes. Staying on the line was just comfort. I live alone and having another person on line during the ordeal is helping me relax during the time needed.
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You saved my Life, I fell and broke my neck! I am trying to get better, it will take a long time. I want to thank you for being there for me!
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It was a true test of your system. I was at church. She [Mom] pressed the big button in the bathroom. Life Alert contacted everyone on our list, gave the garage code to our paramedics. They came, picked her up, and helped her to her chair, and they had also contacted my neighbor and she was sitting with mom when I got home.
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I was awakened by a cat fight, so I rushed down a dark hall. My face ran into the side of a wall. I woke up on the floor, unable to raise my head. I pushed the button and you answered right away. No one would have checked on me. The ambulance came right away. Spent three days in hospital with a badly sprained neck. Thank God for you.
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Every time we had an emergency, I would call [Life Alert] and they would help us quickly with respect and efficiency. Thank you.
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I have relied on Life Alert since I have taken membership and live alone. They are prompt to respond when I have needed help. Life Alert is a Godsend. They have helped me when I have fallen. People often times forget or don’t want to assist the elderly but Life Alert has always been there for me. Thank you so much and God Bless you!
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I thought I was having a stroke and pressed my button. You responded quickly and the EMT’s also came fast. You called my daughter and when I spoke to her later she was very impressed with how you kept her informed until the hospital. I thank you very much for your quick action.
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I had an asthma attack and I hit my panic button. You all were on time. Emergency was here in less than five minutes. You all talked to one of the emergency people. Again, you all get a ten.
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I became very dizzy and felt I was going to pass out, however, I made it to my bed and gradually became less dizzy. I called Life Alert because I felt unsure. Help was received immediately and felt much better. I then felt I did not need to go to the hospital. Thank you for your help!
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I fell trying to pick up something from the floor. I tell everyone about Life Alert as this was not my first experience. No one living alone should be without Life Alert. They are the best.
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Always was kind and courteous, helped us through so many emergencies, always on top and ready to help. Great experience for our family. Thank you for all you do.
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I was treated very good. They were very kind and I felt safe. I feel very easy in calling them when I need to. Thank you very much.
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I fell in my kitchen and, thank God, [Life Alert] was there for me with a push of the button. Was only by myself for a few minutes before you people had help here. I’m so thankful for [Life Alert].
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My mother fell down a few weeks ago and you all called emergency. By the time I got there, the emergency folks were already at her house. Excellent service!
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Mom fell and scrapped up her arm. Life Alert notified me that they reviewed a call from her personal button. They arrived to check her out, bandaging her arm and transported her to the hospital for further treatment. Thankfully she had no other injuries. They were fast, helpful, and courteous with my mom.
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[Client’s] leg was bleeding and we could not stop it. We decided to call Life Alert and they called the fire department and they assisted us. Life Alert stayed on the line until the paramedics arrived. They also followed up to see if there were any other issues.
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My blood glucose dropped dangerously low. My husband called Life Alert. They were prompt and extremely professional. They waited until they were sure I was out of danger.
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I awoke with shortness of breath and a one-time sharp pain in my chest. My daughter hit my Alert button and Life Alert in turn contacted the EMT’s. Life Alert remained on the phone with my daughter asking if my symptoms had changed and they stayed on the line until help arrived and spoke with the EMT’s on their arrival.
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I did this paper for my husband because he could not do it. But he agree with the answer. Life Alert is very very good. Every time I call them they are always on time. P.S. I give them an A+.
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