35,379

  Happy Customer Testimonials

  (since 7/3/2008)
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06/23/2017

I fell three times in over a week and hit my head and caused bleeding. I pressed the button and help was there in no time. I am very grateful for Life Alert. The best decision we as a family has made.



06/23/2017

I fell in my bedroom and pressed the [Life Alert] button that was around my neck. Medics came in under 20 minutes. 2 strong medics put me in my chair with no problem.



06/23/2017

[Life Alert] help arrived about 5 – 10 minutes in a timely matter.



06/23/2017

My husband fell in the bathroom and I couldn’t lift him. Life Alert responded and local help was great. Thank you. My first experience with Life Alert. I’m 83 and in reasonably good health, but I couldn’t help him.



06/23/2017

Came quickly after the call. [Life Alert] called my family members. They did the job so well. They are a very helpful asset.



06/23/2017

I fainted then fell and gashed my leg. Called Life Alert. They sent an ambulance and a fire truck. They stayed on the line until help came.



06/23/2017

I fell while walking with my walker, I pushed the Life Alert button. You called my sons and my neighbors who met the emergency personnel at my door and let them in. I suffered a broken arm and am now recuperating.



06/23/2017

My latest contact with Life Alert was April 20, at about 9:30pm. My left leg had been hurting for a few days and no matter what I did, that leg would not stop hurting. It got to the point where I could not walk unless I walked on my tip toe and still it was difficult. I had experienced myself with having a few blood clots with my left leg prior to this time. So I thought it was in my best interest to call Life Alert so they could get an ambulance right away in my apartment. Life Alert had an emergency vehicle to my apartment right away. Fire Dept. came first and then the EMT’s. They right away had me on my way to the emergency room. Life Alert always stays on the line with me until the EMT/Fire Dept. arrives. It’s a very well run service. I’ve had Life Alert for almost 2 years now.



06/23/2017

It was the night before Easter and about 4am, the Life Alert went off and then she heard, “Get out of the house, you have carbon monoxide in the house.” She and my aunt who was visiting got up and got out. Life Alert called the emergency response team and they came and tested. The carbon monoxide levels were very high. She had a new [store bought] carbon monoxide detector and it failed. Life Alert saved my mom and aunt’s, and their pet’s, lives.



06/23/2017

The Life Alert dispatcher spoke calmly and asked me what my emergency was after she asked if I had an emergency. She encouraged me with her assurance that she would stay with me on the phone until help arrived. She asked about how I was feeling and when the fireman and EMT’s arrived she advised them of my medication allergies. When she was sure that I was in good hands, she and I said goodbye. I thanked her very much.



06/23/2017

I do not remember anything. I have a faint memory of being in the ambulance and next thing I knew was in the ER. Life Alert has saved my life at least 3 times now. One time, I was told I died in the ambulance and 2 times with respiratory failure.



06/22/2017

[Life Alert has] great service, courteous, professional and timely.



06/22/2017

I don’t know how I would get along without Life Alert.



06/22/2017

Called Life Alert on my pendant. They talked to me. Contacted emergency hospital once and my daughter. Help was there in a short time. Thank you.



06/22/2017

My 94 year old mom fell and broke her hip. The Life Alert staff person stayed on the phone until EMS got here. She was extremely kind.



06/22/2017

My sister called Life Alert once after falling in the kitchen and your help and swiftness really made her feel secure. Aid came shortly and she feels so much more secure in her apartment now knowing help is available quickly. Thanks!



06/22/2017

The emergency happened in May [when] I was in the living room headed to the bathroom [and] my slipper came off and I turned and fell. The lady on the phone stayed on the phone until help arrived. I was not bleeding, but fell on the carpet. Help came. [Life Alert] got me on my feet and checked that I was okay and did not need the hospital.



06/22/2017

My mother fell and she sat on the floor for half hour before she remembered that she had on her Life Alert necklace on. Once she called for help, Life Alert talked to her until help came. She was very shook up, but the staff helping her was able to help her relax. Thank you!



06/22/2017

Our experience with Life Alert has been very positive. [My brother’s] voice isn’t loud enough for you to understand what is wrong and you immediately send the ambulance out and called us. You also let us know if he has been transported and if he is okay. He usually just falls.



06/22/2017

I am 92 years old. I was walking into my kitchen from my porch, do not know what happened but I fell and could not get up. I used my Life Alert button and you answered immediately and sent an ambulance. When I got to the hospital my sodium level was so low - they did not know how I was still alive. My granddaughter insisted I get the Life Alert, so I owe my life to her and you. Thank you.



06/22/2017

I fell in the shower, and could not get off the floor. No clothes on, shower water running. I grabbed the Life Alert button and was connected to Life Alert. 7 minutes later, 3 paramedics were in my bathroom, checking me out, putting me to bed. They called several times during the day to check on me.



06/22/2017

I signaled Life Alert that I needed help and she stayed on the phone with me until she heard the EMT’s at my door. She kept me calm while I waited for them. They are always pleasant when I test my equipment. I have recommended Life Alert to some of my friends.



06/22/2017

Had a severe asthma attack, I could not get control of it with my meds. I was alone and felt a little fear. I was grateful to be able to get help [from Life Alert], the lady who was speaking with me made me feel secure and she stayed with me until EMT’s arrived.



06/22/2017

Each and every time I used Life Alert for my emergencies the staff was very kind and handled everything in a good timely matter. I have never experienced any bad things since having Life Alert system in my home. I feel secure knowing I have it and can get help quickly if needed. Thanks to all involved.



06/22/2017

I had fallen and I couldn’t get up. I tried for 15 minutes, but then I remembered I had a Life Alert. They came on the line and next thing I knew I was I being met by ambulance EMS. They picked me up, sat me on the sofa and they checked me out. Unfortunately, I had broken my right foot. Thanks Life Alert.



06/20/2017

My husband fell in the bathroom at 2am. I could not lift him to his feet. We called Life Alert and they arrived within 15 minutes. They were professional and caring.



06/20/2017

Grand-daughter was having chest pain, cold, and very pale, and weak. Called Life Alert and they had EMT responders on the scene fast.



06/20/2017

They came within minutes of me pushing the Life Alert button. They stayed on the phone until the ambulance arrived.



06/20/2017

I was in severe pain. [Life Alert] came and carried me to the emergency room.



06/20/2017

I was out at time of emergency, Life Alert called me and told me exactly what was going on at my residence. Thank you.



06/20/2017

I fell on the bathroom floor in route to shower at 8:30am, hit head on tub, was unable to get up. My cell phone was left in bedroom and could not contact anyone. Rang my Life Alert around my neck. They responded loud and clear, they contacted my sister and talked with me. Came to my apartment door and my chain was on, they removed it and got me out of my night gown and bathrobe, I was very frightened. I had fractured my hip. They took me in an ambulance to hospital. My sister arrived and came with us. I am so grateful. I had my Life Alert several years and no need to use it until now. Thank God I had it!



06/20/2017

My husband had fallen and bumped his head and was bleeding rather hard. I had panicked and I was asking the Life Alert operator to please not leave and he said he would be there and calmed me down. In minutes, the fire dept. were here and just knowing the person was still on the line helped. Thank you.



06/20/2017

I had 2 incidents and Life Alert was great! Thank you!



06/20/2017

Rolled over (did not fall) trying to pull a weed. After trying to get up with the cane several times, I pushed the [Life Alert] button. They came from all directions! Thank you.



06/20/2017

I was surprised how fast it was taken care of. Very good. Thank you so much [Life Alert].



06/20/2017

Fell and Life Alert called volunteers to pick me up. Service was excellent.



06/20/2017

I fell in my bathroom and hurt my pelvis very bad. Can only walk with walkers. Life Alert got me help soon. Thank you, thank you. It felt like I’m not alone, with you; thank you and god bless you.



06/19/2017

Glucose levels for diabetes went to a critical 35. [Life Alert] response was quick for paramedics and fire dept. Severe response to UTI and ambulance transport for a 4 day hospital stay.



06/19/2017

[Life Alert] sent fast emergency to me because I tripped and fell. I didn’t get injured, but I could not get up from the ground by myself without help.



06/19/2017

My daughter heard the Life Alert and was able to get paramedics here to get me up off the floor in about 10 minutes



06/19/2017

Thank you, Life Alert. I can use it anywhere I go.



06/19/2017

I fell and [Life Alert] got me help promptly.



06/19/2017

Multiple falls for my 102 year old uncle. The [Life Alert] device keeps him home alone and we feel he is safe while wearing this necklace.



06/19/2017

I fell trying to get out the bed. Life Alert was very helpful getting me the help I needed to get up.



06/19/2017

[Life Alert] called 911 and stayed with me until help got here.



06/19/2017

Leaning over to pick up something from the floor my legs gave up on me and I could not get up. Thank heavens I was wearing my pendant. I have had Life Alert for 8 years and this is the first time I’ve had to use it. I’m 92 in a few days and live alone so it gives me a feeling of security.



06/19/2017

For some unknown reason I began to have a hard time breathing. It got worse and worse. I have no close neighbors to call so I used my Life Alert pin. Life Alert stayed on the line until the ambulance arrived and was getting me ready to transport to the hospital. It was determined that I had a reaction to new medication given to me while in the ER a few days ago before.



06/19/2017

I fell head first into the shower stall, hitting the front of my head on the raised edge and then kept going over and hitting the back of my head on the back edge of the shower. I also injured my back. Pushing my wrist [Life Alert] alarm got emergency help plus an ambulance, and notified my other emergency contacts. Thank you!



06/19/2017

My mother fell and cut her head. [Life Alert] stayed on the line until the EMT arrived.



06/16/2017

My experience has been good after starting to use it. At first, left it in the house. After falling in the middle of the yard and trying to [get up from the] grass to the house, I keep [Life Alert] around my neck. Just started to fall since last November, wish I could stop. Still hurting pain from last fall two weeks ago.



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