45,162

  Happy Customer Testimonials

  (since 7/3/2008)
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04/22/2024

My mom fell in the kitchen and busted up her head. She could have died on this fall. She was in and out of consciousness, but the Life Alert person got help moving towards her. I was notified and given accurate information, quick and efficiently. The system worked. She was trapped face down in a pool of her own blood. I and my family are grateful to all of you!



04/22/2024

My mother fell in the shower. I was so scared, but she had already pressed the shower Life Alert. By the time I opened the door, I was already talking to a rep, and the response by EMS was awesome. Thank God, she didn’t hurt herself. Life alert is better to have and not need it, than to need it and not have it!



04/22/2024

[She] lives alone and is 92 years old. I live across the street from her and it brings her and me peace of mind that she always has her Life Alert button, so she’s never alone in an emergency!



04/22/2024

This is the fifth (or sixth) time my mom has hit her Life Alert button. Each time, help arrived quickly, and got her to the hospital. She’s had four cardiac stents and two pulmonary embolisms that were the result of her hospitalizations, but the speedy responses helped prevent permanent damage to her heart.



04/19/2024

I was boiling eggs on the stove when I slipped and fell. I could not get up and the eggs started to burn. I pushed the button on my Life Alert necklace, and the rescue squad and fire department came quickly!



04/19/2024

Mom fell, and she was able to push the [Life Alert] bracelet. Thanks thanks thanks! If she did not have it on, it would have been 12 hours or a lot more until she was found. Thanks again!



04/19/2024

My dad was suddenly hit with vertigo and was vomiting while in the bathroom. He pressed his pendant button and could only respond with “HELP.” Life Alert immediately contacted paramedics, who came and took him to the ER. Thank you, Life Alert!



04/19/2024

My 97-year-old dad had an epileptic seizure. Life Alert alarmed his aide and summoned help quickly as well as notify my sister and myself. Thank you!



04/18/2024

I fell in the backyard and I couldn’t get up. I called Life Alert and the response was quick. I was asked my name and what the problem was. They called the [local] EMS and Life Alert kept talking to me during the process. Police arrived within three minutes, followed by EMS personnel. Life Alert spoke with EMS, while they took care of me and took me into the house. Life Alert kept in touch with EMS until they left. Life Alert also contacted my daughters and called me to make sure I was OK.



04/18/2024

I fell in the bathtub and could not get up. I called Life Alert. They sent my local ambulance. Sent two courteous, knowledgeable women, who got me up and out in no time. My husband was beside himself, as he could not lift me out. Great!!



04/18/2024

[She] was incoherent, sweating, tongue swollen, low blood, sugar, and low blood pressure. Life Alert sent a rescue squad to help quickly. [Her] life was saved that night, and we are grateful we only had to push the Life Alert button to request help!



04/18/2024

When I had an emergency, I called Life Alert. They were here in no time and took me to the hospital. I am so glad I have Life alert, I even recommended it to my best friend who also became a Life Alert owner!



04/17/2024

I was finishing trimming up in the yard, and proceeded to stomp the trimming in the bin. Foolishly, I didn’t hold onto the wall or anything. The bin tipped over and I went down. I was unable to get up with my daughter’s help and no neighbors were home. We called Life Alert. When they realized it was not a dire emergency, they sent local paramedics to get me up. They were very helpful, even finished stomping the debris!



04/17/2024

My mom fell and was stuck and got too tired to get back in her chair. Life Alert got paramedics on scene. It was a great experience for us with Life Alert! Thank you!



04/17/2024

I fell out of bed. The EMTs came quickly, using my code. They were able to enter and lift me up. They checked my vitals, and since there were no injuries, I refused going to the hospital. They were very polite and comforting. I recommend Life Alert to all seniors!



04/17/2024

Life Alert was a godsend for my parents! Being able to push a button to help is genius! Thank you for saving their lives more times than I can count!



04/16/2024

He was weak and shaky and fell. I couldn’t lift him up. The ambulance came in, evaluated him and picked him up. Within one and a half hours, he fell again, and landed on his ice cleat, which poked two holes into his stomach. I immediately hit the big button on Life Alert because it drew blood. He survived, and all is well!



04/16/2024

My mom had a stroke two months ago and she pressed the button and Life Alert got the ambulance to her quickly!



04/16/2024

After using the restroom, I stood up too fast and lost my balance. I fell to my right, and fell into the tub, hitting my head. With my legs over the side of the tub, my roommate at the time came rushing into see what happened. She offered her assistance, but my reply was "that’s why I have Life Alert!" They came and got me up and took me to the hospital because I hit my head.



04/16/2024

I was on my way down the steps to get the mail when I fell. When I fall, I cannot get up, so I pressed my Life Alert button, and the first responders came and got me up. They were very courteous and polite. I am so thankful for Life Alert!



04/15/2024

I fell over a hill and I rolled about 40 feet. I started using my Life Alert as soon as I could and they were here very quickly. I had a broken collarbone and they took me to the hospital to get it fixed. They have been very nice to me, and I really appreciate it!



04/15/2024

After falling and a family member being unable to lift me, Life Alert was called. Staff stayed on the line until the emergency person was at the door to assist!



04/15/2024

In the middle of the night, I got up to use the bathroom and tripped on my walker and fell in the bedroom. I could not get up, as hard as I tried, so I hit my Life Alert button. They came within 20 minutes and found me on the bedroom floor. I was thankful I had it!



04/15/2024

I am really pleased with the [Life Alert] service we have received. I want to thank you all for the timely service my family has received for my mother.



04/12/2024

We were out of town and my husband fell in the bathroom. We used his travel Life Alert button, and Life Alert contacted EMS to help my husband get up. Thank goodness he wasn’t seriously hurt, but we were so glad to have Life Alert, just in case!



04/12/2024

After several trips to the clinic, and the Veteran clinic ER, I can honestly say that Life Alert has likely saved my life at least once, and has taken care of me, on less life-threatening cases the rest of the time. Thanks for being there!



04/12/2024

I blacked out in my kitchen. I came to with pain in my head and blood was on the floor. I tried to move, but I realized my leg or hip was injured so I could not get up. I was alone at the time, so pressing the [Life Alert] button, brought me the help I needed. Thank you so much. I did not want Life alert, but who knows what would have happened, so again thank you!



04/12/2024

Mom fell and Life Alert contacted EMTs to transport her to the hospital. Life Alert contacted family members quickly so we could secure her home and meet her at the hospital. Your service was quick and all parties were informed fast. As a result, we could respond fast to help her. Your network is terrific!



04/11/2024

I made the mistake of getting on my hands and knees to plug in my computer and I could not get up. I had to call Life Alert (this was my first time!). I appreciate their kindness and help.



04/11/2024

I slipped in the bathroom and fell, and I couldn’t get up. This is the second time I used Life Alert. They reacted quickly and were excellent. Can’t thank them enough!!!



04/11/2024

Life Alert lives up to all of their promises. I am very happy with the service!



04/11/2024

Unfortunately, I have had a pension for years for falling from which I could not get up alone by myself. But fortunately, I have had Life Alert- problem solved! I have had to call so many times that some of the EMTs even remember my nickname. God bless!



04/10/2024

I was severely spitting up blood. I pressed the Life Alert button, and in a matter of seconds, they answered. They immediately called an ambulance and my son. They were very helpful and took care of the situation in a courteous and professional manner. I would recommend them to anyone.



04/10/2024

I was at a neighbors for dinner. After a long dinner, I stood up too fast, felt dizzy, and passed out! The neighbor called [Life Alert] by pressing the button on my GPS alert device. All was coordinated beautifully and I ended up in the hospital for three days. Thank you, Life Alert!



04/10/2024

Mom was having chest pains. I hit the call button on the [Life Alert] machine and we had help within 10 minutes. The lady I spoke to was nice, loud, respectful and thorough when getting all the information. Thank you for saving my mother!!



04/10/2024

I had a flu shot and the next day, I was out of it and couldn’t get out of my chair. Life Alert people came and lifted me out. The next day, I couldn’t keep my balance and fell, but couldn’t get up and the Life Alert girls helped me get up and were very kind and helpful.



04/09/2024

Mother was experiencing symptoms of a stroke. Life Alert dispatched assistance/ambulance and record time. Mom was safely transported to the hospital where medical staff explained she was having a stroke. Thanks Life Alert, you are the best!!



04/09/2024

Thank God and my Life Alert! I had fallen in my kitchen flat on my stomach. I was alone and had just filled up a 2-gallon jug of water for my plants on my porch and tripped over them. I couldn’t get up. If it wasn’t for my Life Alert button, I wouldn’t have been so lucky. I had dislocated my shoulder and had a bump on my head, and I am still having therapy.



04/09/2024

I am 94 years old, and I live alone with some outside help. I became ill and needed help. The ambulance came and took me to the ER. After my time in the ER, they brought me home.… I’m glad I have Life Alert and have had it for a number of years.



04/09/2024

My mom was unresponsive. Luckily, my brother was there and pressed the [Life Alert] button to notify you. Help was there within 10 minutes and she was at the hospital within 30 minutes. Since she was having a stroke, the immediate response was crucial to her recovery!



04/08/2024

I have used [Life Alert] at least four times and recently. At all times, your personnel have been responsive, caring, and provided quick responses to all incidents. I could not be more pleased with the service. Absolute lifesaver!



04/08/2024

My sister got up at 11 PM with severe stomach pain. Life Alert stayed on the line with us until the fire department arrived. Life Alert was very helpful and patient with us.



04/08/2024

[Life Alert] came immediately. Very courteous and helpful and we very well versed in applying needed assistance from home to the hospital. Life Alert is essential to our well-being in an emergency!



04/08/2024

Life alert has been a lifesaver, knowing my father has help at the tip of his finger while I am at work!



04/05/2024

For perhaps the maybe 20th time I used a Life Alert, they’ve always been responsive without delay. They stay with you until help arrives and offer comfort in advice and care. Hopefully I don’t need to call again, but if I do, they will be the ones I call. Keep up the good work in life-saving calls.



04/05/2024

Anytime we’ve had to call Life Alert, it has been very positive. Always helpful! Thank you for being there when we can’t be. Peace of mind!



04/05/2024

I am 92 years old. I got up one morning and could not put any weight on my right leg. I called Life Alert and they were here in about 10 minutes. They picked me up and put me on the bed and then took me to the emergency room. They were really very good helpers. Thanks a lot for Life Alert. Thank you!!



04/05/2024

I was having great difficulty breathing and feeling short of breath. The [Life Alert] person was excellent and stayed on the line. The ambulance came quickly, checked my vitals and gave me oxygen. I was then taken to the local hospital and admitted. It was determined I had a heart attack.



04/04/2024

My father thought he heard an intruder in the house and activated the [Life Alert] alarm. Police arrived promptly and calmed my father after searching the house. The Life Alert dispatchers are always helpful and polite. We really appreciate them!



04/04/2024

I fell and cut my arm and hit my head on the floor. Using my [Life Alert] necklace button, the paramedics arrived and my family members were notified before I arrived to the hospital. Life Alert is amazing!



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