36,774

  Happy Customer Testimonials

  (since 7/3/2008)
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11/16/2017

I fell off a step on the deck. I landed on my back and pressed the Life Alert button because I could not get up. My husband was downstairs doing laundry. He heard the phone response to my call to Life Alert and he found me. My fall was serious in that it reinjured my weak leg, but I survived. Many thanks for the loud answer to my call.



11/16/2017

I was experiencing horrible pain in the abdominal area and I knew I had a blocked colon. At the same time, I was having terrific pain from piriformis muscle syndrome! I called Life Alert and asked for an ambulance to take me to the emergency room. Life Alert did an excellent job. Thank you!



11/16/2017

I will be 89 years old in November. I had a UTI and didn’t realize it, but I couldn’t see straight and my neighbor was here and called my daughter and then Life Alert. Thank lord they came right away, my daughter thought I was having a stroke. Life Alert sent paramedics, and they were real nice and helpful. They took me to the hospital and took great care of me before they sent me home.



11/16/2017

I have fallen many times and Life Alert was always here to help me. Thank God for Life Alert as I live alone and would totally be without help if not for Life Alert!



11/16/2017

I tripped over my walker and I tried to get up. I waited for almost two hours before I called Life Alert. They was very helpful and told me not to wait that long before calling. That’s what they are there for. Very kind. I thank you!



11/16/2017

I hurt my left leg in an accident and the next morning when I woke up, I could not get up out of the chair I was sleeping in. I could not put any weight on the leg. I live alone and could not get in contact with my son, whom would have been there to help me if I needed him. But I was lucky and I pressed my Life Alert button to get help. Thank God I had Life Alert.



11/16/2017

I suffered a stroke, and Life Alert responded immediately. Life alert saved my life! Thank you.



11/16/2017

My mom fell early in the morning hours when she got up to use the bathroom. She pushed her Life Alert button, but was unresponsive to [you] when the [dispatcher] called. The Life Alert [dispatcher] called all of her kids and the emergency services for my mom immediately. We are grateful for your service. It gives us great comfort to know that Life Alert are all there for us.



11/16/2017

When my aunt pushed her Life Alert pendent, Life Alert assessed her issue and contacted the paramedics and the emergency contacts added to her list. They informed us about the issue. The [dispatcher] remained on the line until paramedics showed up and they advised them of her medication. Life Alert are just so helpful. We love them and would recommend them.



11/16/2017

My father called Life Alert and with just a push of a button, emergency personnel was on site within ten minutes. Life Alert also contacted my family members and things seem to fall into place for my father’s health care. Thank you so much!



11/16/2017

I fell and I could not get up. Everyone here was unable to help me, but I was able to be helped by calling Life Alert. Life Alert was very helpful, and they have allowed me to stay in my home.



11/16/2017

Upon falling on the floor in my bathroom, I had broken two small bones in my right ankle. I called Life Alert and they drove me to a treatment facility. I had no one to help me and I was very thankful for their care. Thanks again!



11/16/2017

My dad fell out of bed, hitting his head on the dresser and cutting his arm. He used his Life Alert button and Life Alert notified my brother and myself right away. By the time I arrived at my dad’s house, about 15 minutes later, the paramedics were already there. They had him bandaged up and taken back to bed. If not for Life Alert, he would have laid on the floor until the next day.



11/16/2017

I fell in the kitchen by the table and could not get up. I called Life Alert and they got the fire department and they came and picked me up. Thank you, Life Alert.



11/15/2017

I had gone out to my patio to do some gardening when I dropped something on the concrete. I attempted to pick it up by bending my knees and found that I couldn’t straighten up. After being in a stooped position for over 10 minutes and calling out for help to my neighbors, but they couldn’t hear me; I finally pressed my Life Alert call button. Within 10 minutes, three gentlemen came to my back door to pick me up.



11/15/2017

My father had fallen in his living room, not injuring himself, but he could not get up. Life Alert sent first responders and they were at his home before I even arrived. You are all doing a great job!



11/15/2017

As your commercial says, “I fell and couldn’t get up”, I did fall and wasn’t able to get up. I hit my shoulder hard against a vase. Luckily, I had my Life Alert on me and was able to call for help. Although the machine was in another part of the house, we were able to communicate. Thanks to Life Alert! The EMTs came and took me to the emergency room with a dislocated shoulder.



11/15/2017

I was sitting on the bed changing a battery on a small clock. I started to get up, reached for my walker and fell down. I crawled around on the floor for half an hour and then decided to push my Life Alert button, and in ten minutes Life Alert had the paramedics here. They came into the house and got me up and I was fine. They asked about going to the hospital, but I said I was ok. I always depend on Life Alert and I am so happy I always have them with me.



11/15/2017

I fell down and couldn’t get up. Life Alert mediated between me and the emergency response team. They were very reassuring and kept me calm. I appreciated the help very much.



11/15/2017

Thank you for staying on the line with me until the paramedics came. They lifted my 190 lbs, 95 year old mother right up off the floor. What a great comfort you all have been to us through many episodes of distress. Thanks again.



11/15/2017

Life Alert has responded with kindness, making my mother feel at ease. They have called for help right away! We are so glad to have this service.



11/15/2017

My dad fell and called Life Alert. Life Alert called everyone on his contact list, left messages, and made sure that he was okay and called the ambulance. We have only used Life Alert once and you guys are really great and helpful.



11/15/2017

I am so satisfied with Life Alert’s service, as I have had to use it several times. If it wasn’t for Life Alert, I would have had to lay on the floor for a long time. Help was here in no time, they are all so nice and helpful. I was so grateful.



11/15/2017

Someone broke into my house and I used my home phone for over half an hour without getting the police. Then I used Life Alert and told [them] what happened and they automatically contacted the police and waited till the police got to my home. I thank everyone from Life Alert!



11/15/2017

My husband fell and I couldn’t get him up, so I pressed the Life Alert necklace button. The responders were here within minutes and I explained to the [dispatcher] what happened and within minutes they had paramedics and an ambulance at my residence.



11/15/2017

I slipped on my bedroom carpet, which has a very smooth feeling. My legs separated to the point that I could not use them to get up. Life Alert was my only choice. They were at my home in less than ten minutes. I was not at all hurt so I stayed at home.



11/15/2017

I injured my knee and could not walk. I pressed the Life Alert button and two police officers arrived immediately, even before I finished speaking with Life Alert. The police took over and the ambulance arrived and took me to the hospital.



11/15/2017

I couldn’t catch my breath and felt so dizzy I couldn’t move. I pushed my Life Alert button and help was here within ten minutes. They were very kind and they made me feel very comfortable. I’m very pleased with the service of Life Alert.



11/14/2017

I am grateful that I only have to press one button to call for help with Life Alert. More than once, I have awakened from a bad seizure, totally confused, weak and hurting. After Life Alert sent help, I arrived at the hospital and found that I had broken bones and severe injuries. I could not have helped myself. Also, the fact that my emergency contacts were automatically called, helped a lot.



11/14/2017

I inadvertently left a small saucepan cooking on the stove when I left the house. I was gone about an hour and when I returned I found that the pot had set off the Life Alert fire alarm and the fire department was called. They took care of the problem and I came home to a dirty pot, but a perfect house!



11/14/2017

My balance is not good and I turned around in the yard and fell on my chest, nose, and head. I would like to thank Life Alert and the people who called for help and told my son and daughter what happened.



11/14/2017

Our mother fell and Life Alert was there for her. She called out and you got the paramedics here fast. Life Alert also called my brother and myself right away. All of us are very happy with the experience, she was fine, just couldn’t get up or to the phone. Thank you very much from all of her children.



11/14/2017

The most recent call to Life Alert was because I had trouble breathing, and the second call was for a potential stroke. Both times, thanks to Life Alert, help arrived in a matter of minutes!



11/14/2017

I’m 89 years old and I use a walker. I went to the back door to let my cat out. I was leaning over the walker to open the door and fell sideways to the floor. I pushed my Life Alert button and a woman answered. I told her what happened and she called for help and stayed on the line until help arrived. I wasn’t hurt or bleeding so they helped me to my chair. I needed to sit and get calmed down. The Life Alert dispatcher called back in an hour and asked if I was cared for well. I said yes! Thank you!



11/14/2017

My mom’s blood pressure and blood sugar became out of control. We contacted Life Alert and everything was handled professionally and courteously from the time the EMTs was contacted till she was transported to the hospital.



11/14/2017

I am partially disabled and cannot stand up alone from a position on the floor. On the date of this incident I slipped and fell to the floor as I was rising from my recliner. I contacted Life Alert with my wrist band and the [dispatcher] immediately came to my aid by contacting the fire department. They arrived and helped me into my chair and everything was alright. The [dispatcher] stayed in contact until the fire department arrived. Thank you!



11/14/2017

I was having difficulties waking up my mother, so I called Life Alert. The [dispatcher] that answered my call was so sweet and stayed with me on the phone. It made a very stressful time easier. Thank you so much!



11/14/2017

I am very grateful for the help I received after my fall, picking up the newspaper. Life Alert sent paramedics came quickly, reassured me and helped me safely back into my home. What a gift it is to have Life Alert.



11/14/2017

My dad was going through a very serious eye infection on his left eye, and was not able to see at all. Our family was taking turns treating his eye. I think he was dreaming and got confused, because he pressed his Life Alert button. Life Alert responded very quickly, and we are so glad we have Life Alert.



11/14/2017

I tripped on a ridge near the curb and fell. I pressed my Life Alert button on my portable Life Alert alarm and a dispatcher came on within ten seconds and told me help was on the way. A few minutes later, the operator came back on and asked where I was. I wasn’t hurt, I just needed help standing up. The fire department came within 20 minutes.



11/14/2017

My mom has fallen three times and Life Alert saved my mom’s life. They are the nicest people, they stay right with you on the phone until help arrives. This is the best staff of people. Thank you so very much. We love you and appreciate you so much!



11/14/2017

I rolled over in my bed and landed on the floor. Because of severe arthritis and a condition of imbalance I am unable to get back up. Life Alert called the [EMT’s] immediately and stayed on the line until they arrived. They were very helpful and I could recommend Life Alert to anyone. Thank you.



11/13/2017

Coming out of the bathroom, my father lost his footing and fell down. He was unable to get up on his own. Life Alert was called and they responded quickly. They helped him up and made sure he was ok. He was asked if he wanted to go to the hospital, but my father said no.



11/13/2017

My mom fell a few times due to medicine dosage change. She called Life Alert and they asked her who she wanted notified. Notifications were timely and they made follow up calls to check up or verify condition, I am very happy with Life Alert and it allows my mom to stay in her home.



11/13/2017

My mother fell and she couldn’t get up so she called Life Alert. We (her children) were alerted to the situation, and the paramedics arrived and she checked out fine.



11/13/2017

After calling Life Alert in an emergency, I was too far away from the phone or unit to hear or respond to the dispatcher. An emergency response team was sent right away. I was thankful for the prompt response.



11/13/2017

I just got back from running errands and found that my grandmother was hanging off the bed. I quickly rushed and was helping her back on the bed when the fire department rushed in and took over. My grandmother had pushed her Life Alert button and they were dispatched to her aid. They were a lot of help. Thank you, Life Alert.



11/13/2017

I felt that Life Alert is a top notch company that is very good at what they do. The service is very professional and is right on the job when needed. You are all amazing, and the best part is that you are cool, calm, friendly, and understanding. You know how to deal with the situation and they have all the equipment to do the job. My hats off for you all. Thank you so much.



11/13/2017

Each time that it is necessary for me to use my Life Alert system, I personally know that the representatives are eager to help me and make me feel less upset. They are very compassionate and helpful.



11/13/2017

A long time ago, Life Alert became a topic of my thoughts. Should I or shouldn’t I? I am very happy that I did! Since the death of my husband, I am living alone and each day I came up with things I couldn’t do. Hence. I started falling and Life Alert was there for me. I’m glad I have you to depend on. Thank you!



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