43,101

  Happy Customer Testimonials

  (since 7/3/2008)
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10/27/2021

His daughter found him on the floor at the door and he was having hallucinations. [Life Alert] staff is always courteous and respectful. They always keep us updated with his status. When I watched the TV ads, I said “They probably don’t do all that” but they do that and more.



10/27/2021

I dropped to the floor and couldn’t get up. Life Alert contacted people on my list and [EMS]. Help came quickly, ambulance and police. I was taken to the hospital. I feel very secure having Life Alert and wear my necklace always.



10/27/2021

I fell on the den floor and was unable to get up alone. I finally called Life Alert by the button and gave info as to how to enter my home and find the key. They came immediately and rescued me personally. I was not injured badly and did not need to go to the hospital. Life Alert helped me satisfactorily. Thank you!



10/27/2021

My mother fell upstairs in the hallway of her home. Thankfully, she was wearing her Life Alert and pressed the button for help. Myself and my sister were called after our local paramedics. By the time we got there, paramedics were already trying to get her down the steps and into an ambulance. We are so thankful she was wearing her Life Alert.



10/26/2021

My mother had shortness of breath and was unable to do anything. The Life Alert representative was with us the whole time and was very courteous. He stayed on the line until the paramedics were here. He was able to give the paramedics all the information of my mother’s medical history. Life Alert is a must for all senior citizens! Thank you.



10/26/2021

I slipped and fell on my bathroom floor. I couldn’t get up by myself so I pressed my Life Alert button. The response from Life Alert was immediate and strongly proactive. Within minutes, I could hear the firemen coming. Thank God for his help. Thank you to Life Alert!



10/26/2021

I was having trouble breathing, so I can’t give you details. But did feel that I was handled very well and quickly. I’m very grateful to Life Alert for your wonderful service.



10/26/2021

I took a fall and could not get myself up. I called Life Alert and they were here in reasonable time. Very polite and helpful, they got me up and moving. Thanks to Life Alert.



10/25/2021

I had a severe migraine and needed to go to the ER at my local hospital. Life Alert got a hold of my closest ambulance company. They were at my home quickly. All the time I waited for an ambulance, Life Alert remained on the line and provided comfort to me until the ambulance arrived. This was a great service to me. I live alone, except for my cat! Bought for me by my friend. Thank you!



10/25/2021

I have had to use Life Alert several times this year alone. They are always helpful. They stayed on the phone with me until help arrived. They have been a primary reason that I can live alone.



10/25/2021

Life Alert was very kind to me, I fell twice in one day, second time I went to the hospital. They stayed with me while EMS was coming to pick me up. I am never without my call button around my neck.



10/25/2021

I was unable to breathe even though I was on oxygen. I pushed my [Life Alert] necklace, Life Alert answered within 5 minutes. They assessed the situation and sent help right away. The paramedics came and took me to the hospital. Life Alert has saved my life numerous times. I strongly recommend Life Alert Saving services.



10/22/2021

I fell and couldn’t move. Pushed my pendant and within minutes EMS was at my home to render aid. I had broken my pelvis and the pain was too excruciating for me to move so I am grateful that Life Alert was so responsive. I live alone and will never be without that pendant around my neck! Thank you!



10/22/2021

Fell in my apartment. They stayed on until the medical team arrived before leaving. While waiting, they keep checking with me which let me know I was not alone.



10/22/2021

I fell in my bedroom and couldn’t get up. I pressed my Life Alert necklace and was answered right away. The lady was very helpful and help arrived soon. A man and woman helped me into a chair after checking my condition. Thankfully, I was not hurt, just a sore a few days. I am so glad I have Life Alert.



10/22/2021

My back started to act up again. Muscle tightened up, had pain in the middle of my back, left leg was hurting, pain in leg. They came and checked me out, took me to the ER to be checked out. Thanks to them, they found out what was wrong and had it taken care of. Happy I have Life Alert, always there when you need them.



10/21/2021

My mother lost phone service due to an outage and became worried that she had no way to contact family or emergency services. She used Life Life Alert to get in touch with us so we could intervene. Life Alert’s staff were extremely responsive, caring, and helpful.



10/21/2021

I’m much better now. Things went so fast after I called Life Alert. It was so quick for help to get me to the hospital. I had a severe panic attack, I thought I was having a stroke. If it wasn’t for Life Alert, I’d have had a seizure. Thank you for Life Alert. I feel much better for you to be a part of my life.



10/21/2021

I fell on my left hip, I could tell it did not break. 11 days later, it got weaker until I could hardly get out of my recliner I was sleeping in. Finally, I pushed my button around my neck. Life Alert came on, I told them I needed an ambulance to go to the hospital. They stayed on the line until they talked to the EMT, and then they called my son. Very helpful, Thank God!



10/21/2021

I have already had two accidents and had to call [Life Alert]. Your response was prompt, very prompt, so helpful, so considerate, so supportive. For a person of my age it is “praise-worthy” to belong to Life Alert.



10/20/2021

I fell and broke my right shoulder and injured my left arm. Fortunately, I was near the Alert box and had my button on my neck! The Life Alert gentleman arrived immediately, reassured me that he would stay with me until the ambulance arrived. He was very kind and efficient. He notified family, and my granddaughter actually called me on my phone while I was on the way to the emergency room. She met me at the ER and all was/is well! Thank you for your wonderful service!



10/20/2021

Around 5:00 am, I was on my way to the bathroom and blacked out – fell to the floor and unable to get up for a while and living alone with no one to help – I pressed my Life Alert. The dispatch answered and helped me. EMS arrived shortly and transported me to the hospital. So glad I have Life Alert!



10/20/2021

My husband fell at 12 am in the kitchen and could not get up. I was asleep in another part of the house. He used his Life Alert to call paramedics for help and they got him back in bed. We now have a house key in a safe place outside the house provided by the city. I am very happy with Life Alert.



10/20/2021

I pushed my Life Alert button because I was having chest pains. The Life Alert person came on and wanted to know how they could help me. They notified the rescue squad immediately and stayed with me until the squad arrived. They talked to the rescue person and he told them what was going on and we left for the hospital. Thank you very much!



10/19/2021

I’ve used Life Alert 2 times, and each time, I received a quick response and confident service. Many times I think of the fact that I would still be laying on the floor if not for my Life Alert program. I do strongly recommend Life Alert to all my senior or disabled family and friends!



10/19/2021

My 102 year old mother fell and could not get up. She was alone at the time. I returned home right after she fell and she had pressed her Life Alert button around her neck. The emergency paramedics showed up in 10 minutes and took her to the hospital. Life Alert allowed me to leave her for short periods of time. Before her accident she was pretty independent.



10/19/2021

I woke up in the middle of the night and I could hardly walk. I made my way downstairs and I knew that I needed to call for help. I progressively was getting worse so I called Life Alert and the operator was very helpful. She called the ambulance for me and she continued talking with me up until they arrived and during their arrival and she stayed with me. Thank you so very much Life Alert.



10/19/2021

My emergency came from a fall on a Sunday afternoon. I was taken to the hospital by my niece. Then on Tuesday, two days later, I had a terrible headache. Light headed, we called Life Alert and the rest was history. I could not have been taken care of any better. Thanks to your team.



10/18/2021

[My husband] could not get up from the floor. He didn’t fall, but more of a “crumple”. Everyone responded as promised! All help was here within 5-10 minutes. Follow up calls from Life Alert was great!! Best thing we ever did was signing up with you.



10/18/2021

I fell and couldn’t get up. I pushed my [Life Alert] button and they got a hold of the local fire department. They stayed on the system until the fire department arrived. Knowing all I have to do is push a button is such a relief!



10/18/2021

I went out my backdoor to go shopping, when I got down off the step to the patio, I lost my balance and fell backwards, hitting part of my body on the air conditioner. Was able to get up and in the house. After a short time, I knew I had to go to the hospital. I called Life Alert, who were here quickly. I was treated good and on my way to the hospital. I will continue having Life Alert.



10/18/2021

She had been in the hospital for 10 days. The next day after getting out she was in the bathroom and fell. When she couldn’t get up, she used her Life Alert. Everyone was called the way we requested. The EMT’s were very fast in responding. She wasn’t hurt, but without Life Alert she could have laid on the floor for hours. Thanks for Life Alert.



10/15/2021

During breakfast, suddenly felt nervous, sharp chest- pains, broke out in a sweat and weak and shortness of breath. Tried calling my daughter 1 mile away – no answer. Tried closest dear neighbor across the street, she too was working on the phone. I turned to Life Alert – within minutes, several aids and ambulances arrived – assisting, not certain if it was a heart or gall bladder problem. I was taken to the hospital, so relieved knowing my daughter was waiting at the hospital and my friend trailing behind the ambulance. I’m so grateful for Life Alert. I share my experience with all family and friends.



10/15/2021

I found my mom unresponsive. I immediately pushed her Life Alert button and the dispatch was made for an ambulance. The agent was courteous, efficient and calm. I needed her and she came through! Life Alert and God saved my mom’s life! We are forever thankful. She was in respiratory failure and had to be intubated but thank God she is back at home now and doing great!



10/15/2021

My mother became very sick, throwing up, lethargic, and gray in color. I, the daughter, made a judgement call and decided she needed to go to the hospital. I immediately hit the Life Alert button and the operator immediately answered and sprang into action with ambulance on the way and questions needed. The service was fast and very responsive. Thank you.



10/15/2021

We have used Life Alert a few different times. Always positive experiences. The staff answers promptly, dispatches EMT, calls family and then calls back with results. I’m very happy with our service for my parents.



10/14/2021

The Life Alert response was as advertised. I was 30 feet from the house in a piney wood, lying in a bed of pine cones. Life Alerts response was immediate and your rep stayed with me until emergency services arrived. Nice to get something more than I expected in today’s world.



10/14/2021

My mom has heart problems and high blood pressure, and she was very weak. She couldn’t eat due to anemia and low blood sugar. I called Life Alert. The rep who assisted me was very kind and was with me the entire time until the ambulance came and then gave them my mom’s information.



10/14/2021

I thought I may be having a cardiac arrest when I became stiff and collapsed to my knees and couldn’t get up. Life Alert contacted the police department, fire department and ambulance services, all who responded. I was transported to the ER. Your reps have always been very courteous – even when I set the alarm off accidently.



10/14/2021

My dad has Parkinson’s and when he doesn’t feel well or something is wrong medically, he finds it hard to walk. Life Alert is amazing! Touch one button and they take care of calling the appropriate agency and works with the responding professionals to make a trying time so much easier! Thank you!



10/13/2021

When my brother found my mother experiencing confusion and slurred speech, he activated Life Alert. Dispatchers dispatched ambulance, and contacted me, (mom’s other son) to advise of the situation. These two actions were executed flawlessly, professionally, and greatly appreciated.



10/13/2021

You are awesome!!! My mom fell and she pushed her Life Alert. They answered quickly, accessed the situation via a lockbox to my mom and dispatched paramedics. They then called us, the children. The team is professional, courteous, knowledgeable, have great follow up and excellent phone manners. They are a true asset.



10/13/2021

My wife was having kidney failure for several days to the point her muscles were deteriorating to the point she could not even stand up. We called your dispatcher for assistance. She quickly got us an ambulance to come and pick up my wife and transported my wife to the hospital. She was seriously ill and Life Alert was very helpful in getting us the right proper care. Keep up the good work, thanks!



10/13/2021

Operator stayed with me. Said that help was on the way. Thank you to all who help! I wouldn’t live without Life Alert. I was widowed at 59 and I was worried about a fall or medical problems. People don’t realize what they are missing!



10/12/2021

Fell in my living room. Pressed my Life Alert pendant and they spoke to responders during that time. Life Alert notified my family and gave them progress reports. Called all three of my family members and received after care calls. Despite being very anxious and afraid, once I spoke to Life Alert, I was reassured. Everything was great.



10/12/2021

Our mother, age 90, started having pain to her lower abdomen on Sunday Evening. As the night progressed, the pain intensified along with nausea and vomiting. By early morning, the pain was so bad my brother rang the Life Alert necklace. An ambulance arrived within 15 minutes. Mom was rushed to the hospital… Thank you so much for your wonderful service these past years.



10/12/2021

My mother passed out during COVID. Emergency services were notified immediately after she pushed her button. I was notified as well and my info was given to the emergency services so they could communicate with me directly. Also, it seemed the ambulance had info sent to them from Life Alert as well. It made the entire scary process much more manageable.



10/12/2021

This was my first, so I was trying to decide what to do. I did push the button on the Life Alert that hangs around my neck. The ambulance and EMTs were here in a very short time. My episodes were dizziness, numbness, and weakness. I’m very appreciative to Life Alert.



10/11/2021

I have been with Life Alert for several years and have needed them numerous times. Some where I had to be taken in an ambulance to the emergency room and some I had fallen and could not get up. Every time, Life Alert came to my rescue. I owe my life to them.



10/11/2021

My 92 year old father had fallen. Life Alert notified me immediately. It was a horrible fall, but thankfully I was notified by Life Alert and I was able to get to him quickly… Life Alert has helped us on several occasions! I am so thankful for Life Alert!



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