39,998

  Happy Customer Testimonials

  (since 7/3/2008)
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02/22/2019

Living by myself and having complex-partial epilepsy (under control) and A-fib taking a blood thinner, I didn’t panic because I knew I had someone with me (Life Alert). I was grating a large hard piece of cheese, the cheese slipped out of my hand and I wound up grating the top of my thumb by the skin. It was bleeding for 2 ½ hours, then I pushed the button and while staying on the line with Life Alert – the paramedics arrived in 15 minutes. I always praise Life Alert and bring it up to others in many conversations.



02/22/2019

I was locked out of my home by accident and had no phone available. I activated my Life Alert mobile to contact my niece who is one of my referrals, and they contacted her and she came with a key for my home. They stayed on the line until she arrived and they were assured I was safe and in my home. Can’t thank them enough.



02/22/2019

I had an intense attack of gallbladder/stones and called Life Alert. Person who answered me, he is sending help which should arrive at my apartment door any time. I just managed to unlock the door when they entered and rushed me to the nearest hospital, where they did emergency gallbladder surgery. Staff all alert, courteous, and efficient. Thank you!



02/22/2019

My mother and dad have had falls this year and Life Alert was fast at getting help to them right away. They have been very thorough at getting help and calling back with results.



02/22/2019

Bringing mail into the house – 3 dogs rushed me in, so I stepped back (too far) and foot slipped off step, lost balance, and fell face first. Put right arm out to brace fall, hand slipped out and my head hit shoulder full force. Broke right shoulder in 3 places – on the mend and in therapy – thank you all! Life Alert was very prompt to alert EMS.



02/22/2019

I was having heart chest pains when I breathed. Thought I was pleurisy or had pneumonia but after having bypass surgery, I wanted to make sure it wasn’t heart related. Operator was very pleasant – kept assuring me that she was still on the line with me and kept telling me help was on its way. Have used Life Alert on other occasions and am grateful for them always being there for me.



02/22/2019

I fell and could not get up. I pushed my Life Alert pendant and Life Alert immediately called the two people on my list and then called the local rescue team. They stayed on the telephone with me until help came. They also checked to see if I was ok afterwards.



02/20/2019

We were returning from dinner on thanksgiving when I suddenly passed out as I crossed the street en-route to my car. According to my sister, she called 911; however was more successful when she used Life Alert GPS which I always carry in my pocketbook. The ambulance, according to my sister, arrived in less than 5 minutes. Good work Life Alert.



02/20/2019

I am 72 years old and fell in my kitchen. Ended up staying in the hospital for about 4 days. I didn’t know what to do, the box is in my bedroom. I pushed the [Life Alert] button anyhow knowing I couldn’t talk to anyone that far away. But they knew they couldn’t hear me so they called my kids and 3 ambulance men. This place is good. Thank you all.



02/20/2019

I was very pleased with the [Life Alert] gentlemen on the phone. He helped me so much. He asked the right questions, he waited and talked to the ambulance driver with information about my health, and he called my family. Very helpful.



02/20/2019

My mother-in-law, (90yrs) old fell, and cracked her nose. She was bleeding from her nose, constantly, and that’s when I decided to use the Life Alert. You stayed with me until help arrived, and it did not take long at all. You are better than 911 anytime, and thank you.



02/20/2019

My mother fell near her bed and was unable to get up. She pushed the Life Alert button, I was called immediately and a wonderful person spoke to my mom until I arrived. Life Alert called back to make sure she was ok. Life Alert saves lives with compassion. Excellent company! Everyone should have a Life Alert!



02/20/2019

I knew I was having heart problems when I fell and broke my left hip. My wife promptly called Life Alert and within 15 minutes an ambulance, fire truck and 15 people came. 5 firemen, 5 EMT people, and I never find out who the other 5 people where. I was transported to the hospital by ambulance where I had hip surgery.



02/20/2019

I tripped on a long apron that I was taking off. I fell and couldn’t move. Thank God I had my Life Alert pendant on. I was taken to the hospital with a broken pelvis bone. I always wear it at all times.



02/19/2019

Having fallen before, I knew all I had to do was call Life Alert. My local EMS was called and helped me up. I had met these same EMS men and felt comfortable with them as I did with Life Alert. Your staff stayed on the monitor until help came and checked back with me later.



02/19/2019

I fell at my local Rite Aid store. I used my Life Alert device and was helped immediately. They contacted the emergency squad to come help me. They also contacted my sister so that she could come be with me at the hospital. Thanks.



02/19/2019

When I fell and broke my knee, there’s no telling how long I would have laid there. I hate to think what would be the outcome had I not had Life Alert. The EMT’s were impressed with your company. Thank you for saving me.



02/19/2019

My caregiver was not responding when I called him, so I pressed my Life Alert. It turns out he had not eaten dinner yet and his blood glucose went too low. It was good that the paramedics came as he was not responsive and they gave him glucose. Life Alert was there, thank goodness.



02/19/2019

I fell and a box fan fell on me. I couldn’t get up. Cut my arm. Life Alert was there for me, 5 nicer young men I’ve never known. They treated me like I was their granny. Life Alert was one of the smartest thing I’ve done, it is worth every dime. Thank you, Life Alert!



02/19/2019

My grandma has had Life Alert for years and has excellent service with it. This service is so valuable to those who want to live at home as long as they can. We are so grateful for this product/service. Really worth the cost.



02/19/2019

I fell and could not get up, I pressed my button and Life Alert came on and they called my contacts and the ambulance, and they stayed on the line until everyone came. I felt so good to know everything was being taken care of. My ankle was broken in 3 places. Good work.



02/18/2019

I got up in the morning and kept leaning to the right. I went into the bathroom and fell into the bathtub. I pushed my button, the policemen came in, and I told them I was in the bathroom fully dressed, upside down in the tub, with my walker on top of me. He said, “I can at least get the walker off of you.” So he did and in a while two ambulances came and it took both of them to get me out of the tub. I weigh 157 pounds and I’m 90 years old. But they walked me back to my chair and asked me all kinds of questions to be sure I was thinking right, since I had hit my head on the soap dish imbedded into the wall. One of them took me to the hospital to get my head ex-rayed to be sure it wasn’t bleeding inside. It wasn’t, so they released me and my daughter came after. I am very glad I have my Life Alert. When I fall I can’t get up without help! I think everyone who lives alone should have one!



02/18/2019

I was at the kitchen sink when I suddenly started falling – I could not catch myself – I gradually knew I was on the floor – I pressed my Life Alert – The voice on the box was telling me (in the bedroom), from down the hall, they had called for someone to come and help me. I could not get up.



02/18/2019

I suffered severe back pain with terrible spasms. The pain was severe and I had difficulty walking. Life Alert helped me stay calm, and sent help quickly, also alerted my emergency contacts.



02/18/2019

My mother fell and could not get to a phone. She pushed her Life Alert button and got help immediately. He stayed on the line until her son got here and got his mother up. He also called my brother to inform that mom had fallen.



02/18/2019

I was having very rapid heart rate, trouble breathing and was very shaky. The Life Alert operator was wonderful alerting 911 immediately and staying in contact with me until the paramedics got there! Sure made me feel calmer.



02/18/2019

The first time I used Life Alert, the year was 2016. I was in a lot of pain I could not lay down. I could not walk, the paramedics came over to my house and transported me to the hospital. I do trust Life Alert to take me to the hospital, and I do feel safer when I am home knowing Life Alert is just a touch away.



02/18/2019

My father fell in the house at 2:am and was unable to get up. He was wearing the Life Alert wrist button and he activated your response system via the button. EMS was on scene within minutes and were able to gain access to the home with your instructions to find the door key, saving time and money on possible repairs. Thank you.



02/15/2019

My mom fell going into the bathroom (around 5:00am). She hit the shower doors on her right side and fell to the floor. She couldn’t get up and she knew my brother wouldn’t be over until 9:00 – so she pressed her Life Alert button. They called and said that help was on their way. They called and told me that they (medics) were taking her to the hospital to be checked. Her breathing and heart rate were erratic and they wanted to make sure she didn’t have a concussion or anything broken. Your service is a great comfort for loved ones living alone.



02/15/2019

As I was getting into bed, I slipped and fell to the floor on my side and needed help getting up. I got in touch with Life Alert and 2 firemen came within 10 minutes. I was very lucky and did not get hurt – just a little sore on my right side. They were very prompt and courteous.



02/15/2019

Life Alert responded to my call quickly and got the ambulance to my house within a matter of a few minutes and they stayed on the line with me until the ambulance arrived at my house.



02/15/2019

I was not feeling well with chest cold and a medication problem, I passed out in the garage. The only way to contact help was with the Life Alert around my neck. The local fire department arrived – my front door was locked, they came in through a window, found me. When I fell, I hit my head on the front of the car and fractured it. There was a lot of bleeding. I was taken to the hospital, then to the rehab center. My wound is all healed and I am very thankful to have been a participant of Life Alert.



02/15/2019

The first emergency call was my husband, unable to respond and unable to move his legs. Life Alert called and responded right away with all paramedics. The same thing happened when I called Life Alert the second time when my husband fell – quick response again!



02/15/2019

I woke up feeling very cold and couldn’t get warm. I had dry heaves and then couldn’t breathe. Emergency personnel arrived about 10 minutes after I pushed the [Life Alert] button. They bundled me up and gave me oxygen and inserted an I.V. and drove me to the hospital.



02/15/2019

At 2:a.m. one morning, the alert sounded from my carbon monoxide detector. Life Alert contacted me immediately telling me the fire department had been notified. In about 15 minutes, five volunteer firemen arrived and checked everything out. Thankfully, it was only a battery that had to be replaced. Excellent service from Life Alert!



02/14/2019

I had fallen down the stairs during the middle of the night. Life Alert came right away and took me right to the hospital. Life Alert was wonderful and helpful. I am so glad I have them. Thank you, Life Alert.



02/14/2019

Wife fell at 3:am one morning. I did not hear her call and Life Alert took over. It wasn’t until I heard the answer box that I knew something was wrong. Offered to stay with us until the EMT’s arrived. Excellent service - rate them a 5 on the scale of 1-5.



02/14/2019

I became very ill, very quickly with dizziness, vomiting and diarrhea. I couldn’t get to a phone. I really needed Life Alert. They kept talking to me, even though I couldn’t answer them. I was so thankful for their service.



02/14/2019

I fell and broke my hip on cement in our garage. My husband pushed the button on the Life Alert and Life Alert sent an ambulance as quickly as possible. I am very grateful that we had signed up with Life Alert and got help quickly.



02/14/2019

Previously I have written to your main office to commend the fine service I received the night of my accident. On that night I fell in my bedroom rather gently to the floor. I pressed the Life Alert hanging around my neck. Rapid response, and I asked the dispatcher to phone my daughter living nearby to come pick me up. No ambulance. He complied, stayed on the phone, however daughter decided I needed to go to emergency room because I take Eliquis. He ordered an ambulance. Home now – in good shape – thanks!



02/14/2019

I fell in the kitchen and could not get up without help. I used my pendant to call Life Alert. When EMS arrived, the paramedics helped me up and attended my arm that was bleeding (I had a small cut). Life Alert stayed on the line until they arrived and actually spoke to them. The paramedics helped me to my chair and assured Life Alert that the situation had been handled and left after my daughter and grandson where here.



02/14/2019

Oct 29, 2018, I became very dizzy – couldn’t stand up – called Life Alert and they arrived quickly – they did have to take me to the emergency room. I ended up having vertigo – my first time, didn’t get back home till midnight. I have used your service before and always was taken care of – very quick to answer my calls. Life Alert has always gave top service. I am very satisfied with all my calls – your people are always courteous and positive. I really am glad I have your service.



02/13/2019

I was trying to pull a drawer, lost my balance, and fell on my back. I couldn’t come back to a sitting position in order to pull myself up with the help of a nearby desk, bed, or chair. My husband was already asleep on the other side of the house, therefore, I opted for calling Life Alert.



02/13/2019

My mother fell and used her Life Alert for assistance. They assessed the situation, transported her to the local hospital, and stayed until she was turned over to medical staff. I was alerted promptly and joined my mother in the ER.



02/13/2019

When my mom fell late at night, I received a call from a Life Alert representative. She told me my mom had a fall and she had talked to mom and an ambulance was in route. She promised me a call back with more info when an ambulance got there, which she did. I was out of town on business and was very thankful of your service. Thank you, Life Alert!



02/13/2019

I had someone on my deck outside my bedroom door and they knocked on the glass door, so I pressed my Life Alert button. The lady stayed with me on the phone until the sheriff got here and he checked all around my house and talked to me. Thank God and Life Alert.



02/13/2019

On Sunday, Oct 28th I had taken a shower and fell to the floor when getting out. I tried for 30 or 40 minutes to get up myself but couldn’t. Luckily, I had my Life Alert in the bathroom where I could reach it so I used it. The fellows that came to get me up were very professional and kind to me. Naturally it was very embarrassing since I only had a towel around me but they got my duster and put it on me. I wasn’t seriously hurt but sore for a few days.



02/13/2019

My blood pressure dropped low, I was throwing up - almost passing out. Pushed button, Life Alert called ambulance who came right away and stayed on the phone with my friend until they arrived. Called everyone on my list and let them know what was happening and let them know I was on the way to the hospital. I tell all my friends about Life Alert.



02/13/2019

My mother fell out of the tub while showering. Fortunately, she had Life Alert on while showering, since she lives alone. Mom pushed her Life Alert button and they called her, but since she was not by a phone, she was unable to answer. Life Alert called family members, including me, and explained that mom was not responding to their calls so they sent a paramedic to her home. By the time I got there, everything was under control. I am extremely grateful to Life Alert and would highly recommend them to anyone living by themselves.



02/12/2019

My mom passed out and when she woke up she pressed her Life Alert. Life Alert responded quickly. They contacted everyone on the list, stayed in touch with her and called 911 for us. Very grateful that we have this service.



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