45,090

  Happy Customer Testimonials

  (since 7/3/2008)
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03/27/2024

Several times, my wife fell or experienced a life-threatening problem. Life Alert got the paramedics and an ambulance to the house and possibly saved her life. It is one of the few bills I don’t mind paying!



03/27/2024

My mom couldn’t breathe, we pushed her [Life Alert] button and they stayed on the phone with us the whole time! They even called back after everything had settled down to make sure she was alright.



03/27/2024

I fell, and could not get myself up. Life Alert sent some firemen, who picked me up as if I was a mere lightweight! They were very polite. It is a great relief to me to know that I can always push the button!



03/27/2024

I pushed the white pendant and a [Life Alert] operator answered and called the fireman. The ambulance came right away. The operator stayed with me until the firemen were in the house. Thanks for your fast response, God bless you all!



03/26/2024

I started to choke and couldn’t breathe. I am 95 years old and saw our Life Alert main unit on our night table and hit the button. Before I knew it, response was on talking to me in person, and even with my choking and me, not being able to breathe, he directed me to open my doors, and try to reach the sofa as the ambulance was on my street! They saved my life! If it wasn’t for Life Alert, I wouldn’t be alive! Thanks!



03/26/2024

My husband fell, and we needed the local fire department to help him up. This is the second time we have had to use our Life Alert! We have had wonderful response from Life Alert and are very glad to have it for emergencies!



03/26/2024

Life Alert has always responded quickly and courteously to our calls. We really appreciate the good service.



03/26/2024

Absolutely wonderful. Thank God for Life Alert. I only contacted Life Alert and before I knew it, I had emergency services helping me. Thank you, thank you, thank you!



03/25/2024

We were well informed [by Life Alert] as to what was happening, and what was being done for my mother. I live in a different state, and I felt better knowing she was being tended to right away. Thank you! It’s the best thing we have done for her and our families.



03/25/2024

I was having pain so I used my Life Alert button. I spoke to a rep and ambulance arrived. Rep contacted my family and friends and informed them of my status. I went to the hospital for an emergency surgery. It worked like a charm, very confident and family and friends were very pleased with thorough information. Would definitely recommend Life Alert.



03/25/2024

Life Alert makes a person with an emergency feel that they are not alone. They are always on the line until the emergency has been resolved. Life Alert is my best friend and a neighbor who I can rely on to start getting help in emergencies.



03/25/2024

I fell down my porch steps after tripping on the door frame. I pressed my [Life Alert] button and the city police, ambulance, and first responders (also all the people on my list) arrived immediately… Life Alert always stays with me until I receive help!!



03/22/2024

My mother-in-law fell late at night, looking for her phone. She hit the Life Alert button and got help quickly. We were also alerted quickly and were able to get to the hospital to be with her. She has had Life Alert for over 20 years and it has been invaluable in keeping her safe.



03/22/2024

Life Alert was courteous and called my family members to inform them of what was going on. They also stayed on the line to ensure emergency services took care of my mom.



03/22/2024

I had a problem with falling a lot, so my daughter insisted I get Life Alert. The people that work for Life Alert are wonderful. They respond right away. I am very happy I have this; it gives me peace of mind. I feel so safe when I’m wearing it.



03/22/2024

Life Alert is worth the money 100%. I live alone and feel safe with it. I slipped on my tile floor and landed on my right side. I scooted over and pushed the button on my Life Alert machine. Help was in my living room in 10 minutes.



03/21/2024

I slid off the airbed and landed on the floor and could not get up. Life Alert notified my adult children who came and lifted me up onto my feet. Thanks to the Life Alert staff who called my children and the ambulance people. Thank God I didn’t need the ambulance this time. I was so happy I had my Life Alert button to rely on!! Your company is fantastic!!



03/21/2024

When I called Life Alert, the operator was professional and kind. Responding quickly, and was so courteous. We were taken to the emergency room after being checked out at the house. I would recommend Life Alert to all people who are in need. You just never know when an emergency is going to happen. Thank you for your kindness and quickness to respond for my daughter’s needs.



03/21/2024

Life Alert has always given me a 100% service. I would recommend them to anyone. I saw your ad on TV, and that is why I chose Life Alert and I am glad I did.



03/21/2024

Recently, I underwent a hip replacement surgery. Four days after, I fell. My Life Alert button was around my neck, and after pressing the button I received him help immediately. I was at the hospital in 20 minutes. I wear my button day and night. Ever thankful.



03/20/2024

Life Alert employees are quick to answer phone calls and also, they stay on the line until help arrives. You are attended to an on your way out to the ambulance. This has always been how I was treated every time. Thank you for your service.



03/20/2024

My husband had knee replacement surgery a week ago and slipped off his seat unto the floor and we could not lift him up. We called [Life Alert] and you sent help right away. Thank you so much.



03/20/2024

My mother-in-law has fallen several times and Life Alert’s response was quick and efficient. She has also used it to contact my husband when she was unable to use her phone. They were kind and helpful. I’d highly recommend Life Alert.



03/20/2024

My mother was experiencing a severe event. Struggling to breath, Life Alert was contacted by my mother and they sent an EMT truck, who’s emergency responders immediately arrived and administered oxygen. They contacted me [in a different state] and rushed her to the hospital. Life Alert delivered life-saving care. Thank you so much.



03/19/2024

I was a home health aide for 50 years and I always recommended Life Alert to my older patients, when I first heard about Life Alert. When my husband died in 2020, I got Life Alert. They have come to my side many times. Three times, it was so critical, I was helicoptered to the nearest hospital and once I had an emergency surgery as I was internally bleeding and received three pints of blood. They have saved my life at least 6 times. Thank you, Life Alert!



03/19/2024

I was dizzy and tried to steady myself but I stumbled instead and fell onto the stone hearth of my fireplace. I couldn’t get up because of the pain and nothing to pull up on. I have had both knees replaced and don’t have the strength. Life Alert called my family, and was in contact with the hospital as we traveled. The hospital had them treat me on the way. They saved my life.



03/19/2024

Have not actually needed to use [Life Alert] yet. We are so glad to have it as my husband has fallen before getting this. It is like an insurance policy that makes us feel safer. Thank you, Life Alert!!



03/19/2024

I was experiencing extreme dizziness, about to lose consciousness when I reached out to my Life Alert button that I wear on my person and got an immediate response! The operator stayed with me until help arrived. Thank you, Life Alert.



03/18/2024

My mother fell and the bathroom was flooded. She had her Life Alert necklace close and was able to call for help. Life Alert dispatchers called me and let me know that EMS was on the way. They arrived minutes later and she was transported to the ER. My mother was admitted to the hospital and EMS was informative to the ER about the incident. I highly recommend Life Alert.



03/18/2024

I couldn’t breathe, so I needed help and it came. They [Life Alert] were just great and so helpful. They came in and got me help and got me to the hospital, and also someone called my daughter, as I needed her also. A great big thank you.



03/18/2024

I slipped and fell out of my wheelchair and stupidly did not have my [Life Alert] pendant on, etc. I managed to knock my [Life Alert] Help Button on the floor and rang for help. Prompt response, helpful, kind and stayed with me. Best investment I’ve ever made. Thank you.



03/18/2024

My dad slipped out of bed when getting up. He was not hurt but Life Alert was awesome. Paramedics were at the home within 9 minutes and I was alerted immediately. Excellent handling!



03/15/2024

My caller ID shows the Life Alert when I received the call, so my emotions of panic were extremely high. I was immediately put at ease as soon as I heard the voice of calmness and professionalism with step-by-step details of the situation. Knowing they had everything under control and taking care of my mother’s needs and mine, was above and beyond my expectations.



03/15/2024

I have Parkinson’s. You can imagine how hard it is for me to get up. One morning, I got up for my normal 2am bathroom run, and I fell down. It was impossible for me to get up, so I pressed the [Life Alert] button and they had the fire department here in no time.



03/15/2024

I fell, and I could not get up without help. (I wasn’t hurt) I touched my [Life Alert] button and your staff took over. She stayed on the line until help arrived. I felt reassured that she was with me.



03/15/2024

I was having dizzy spells and couldn’t stand up. I called [Life Alert] and they were here really quick to get me to the hospital. I’m 97 years old and I wouldn’t be, without Life Alert.



03/14/2024

I fell next to my sidewalk. Although I couldn’t reach my phone, Life Alert called the rescue firefighters, my daughter, and my sister. I had broken my right shoulder. They transported me to the hospital. I recommend Life Alert to my friends!



03/14/2024

My mother fell and Life Alert dispatched an ambulance on our behalf, then phoned me. Did a follow up call after the ambulance left for the hospital. We are grateful for your service.



03/14/2024

I could not stop vomiting and had a very bad headache. The [Life Alert] dispatcher stayed on the line until the EMTs and ambulance came. I never felt that I was alone in my apartment. You have a very caring staff managing the phones and they know how to keep the sick patients reassured.



03/14/2024

My mom fell and broke her hip. [Life Alert] responded promptly. [The dispatcher] Waited on the line giving information and calming my nerves. Thank you, Life Alert for all your help and quick response.



03/12/2024

When I fell in my bathroom and called Life Alert, before I knew it, I had seven attendants at my side. They were all so kind and concerned. They made sure I was all OK before they left. I was OK at the end and just a little bruised. Sure glad I had Life Alert!



03/12/2024

My wife was complaining of chest pains and was not very alert. I use the Life Alert master unit and first responders were here quickly. Life Alert filled in the fire department with all of the information on my wife.



03/12/2024

I slid out of bed and couldn’t get up. Called Life Alert and help responded. The person stayed on the phone until help arrived. I really appreciated this. I was then taken to the hospital to get the help I needed.



03/12/2024

My spouse fell and called Life Alert and they responded quickly. Very good service. We are happy with Life Alert.



03/11/2024

My mother fell in the kitchen and could not get up or reach a phone. She was calling for help and no one was able to hear her. She pressed the button and Life Alert contacted 911 and myself so we could get her the help she needed.



03/11/2024

I fell in the upstairs bedroom. They came, they took me downstairs, got me in an ambulance, and we went to the hospital. [Life Alert] was efficient and courteous and professional. Thank heavens for Life Alert!



03/11/2024

I have had Life Alert for a number of years and I cannot tell you what a relief it has been over these years. I have fallen in my apartment several times, and God bless Life Alert!!! I ended up in the hospital every time with no problems, the staff at Life Alert answered the monitor immediately and I had help within 15 to 20 minutes of Life Alert’s calls! I have spoken to many of my friends about your services and how responsive you are. God bless all of you!!!



03/11/2024

I have needed paramedics two times in the last three years. [Life Alert] stayed with me on the line until they arrived. I wear my necklace at all times. It gives me security. Very polite on the monitor. Thank you all!



03/08/2024

I experienced acute respiratory distress and could not breathe. Life Alert got EMTs here quickly and kept me awake until I reached the hospital. My 02 saturation was below 84% and dropping when we arrived at the ER. I stayed in the hospital for 10 days before I stabilized. Would not have made it without Life Alert.



03/08/2024

I haven’t had to use Life Alert lately, thank God, but the one time I did use the service was very positive. I was experiencing heart attack symptoms. I alerted Life Alert and the ambulance was there in three minutes. It was confirmed that I was having a heart attack. Very positive response.



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