45,306

  Happy Customer Testimonials

  (since 7/3/2008)
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06/12/2024

A very caring person was on the line. With that calming voice, [the Life Alert dispatcher] assured me she understood my health problems… She stayed with me until help arrived, and her voice was helping me to keep control over my emotions. I like the way she kept assuring me that help is on its way! Millions of thanks for being there for me.



06/12/2024

I have used Life Alert several times now. Life Alert answers your help button promptly and they always ask if you are hurt. The paramedics that come in the firetruck are polite and seem to understand that you have a fear of falling. I am pleased with Life Alert.



06/12/2024

My mom was home alone and her ear hurt her very badly. She pushed the pendant around her neck and within seconds, we had the fire department and ambulance to assist her. Life Alert reached out to all family members immediately. We are very happy with Life Alert.



06/12/2024

On a Saturday night, at about 9:30 pm, I fell and could not get up. I am a widowed woman, 96 years old and living alone. I called Life Alert and they came and got me up. I am still recovering. Without Life Alert, I could have laid on the floor for days until someone found me. Thank you so much!



06/11/2024

I’m an amputee. I had to call Life Alert because my blood pressure was 225/125. So, I hit my button and I was immediately answered and an ambulance was dispatched. Love my Life Alert.



06/11/2024

[Life Alert] responded, was very knowledgeable, and kept me updated on the arrival of the emergency vehicle. They were polite and professional.



06/11/2024

Life Alert has been a wonderful asset several times when we needed ambulance service. I recommend for everyone.



06/11/2024

I had chest pain. I took five nitroglycerin [tablets]. My granddaughter came in and pushed the Life Alert button. The first responders were here within 5 or 6 minutes. I had a heart cath at the hospital. Thank you for your help.



06/10/2024

I cannot walk. When I’m on my walker and fall, I can’t get up so I call [Life Alert] for help. The firemen come right away and put me in my wheelchair or give me my walker. Asked me if I wanted to go to the hospital or need anything else. They are always so nice. Thank you.



06/10/2024

Due to severe back pain, I could not stand to walk. My daughter called Life Alert and one ambulance was sent. Life Alert stayed on the line until the ambulance came.



06/10/2024

I fell and couldn’t get up. I pushed my [Life Alert] button around my neck and was so glad to have a voice speak to me. All went well and I wasn’t hurt. This was my second time to fall. Thank you for being there.



06/10/2024

Have difficulty getting into bed. Need assistance to go to bed at night. Called Life Alert and they sent the EMS to my house to help me. Thank you so much. I can always count on Life Alert for help.



06/07/2024

I live with my brother who just turned 90! Of course, he tried to help me get up, but we were not successful. I called Life Alert and they came very quickly! I am crippled with both legs and just cannot get up, as hard as I try! I am so thankful there is a place such as yours! Thank you again!



06/07/2024

Very caring and helpful. I felt very secure in relying on them to get me! When needed, it’s nice to know I could rely on my Life Alert!



06/07/2024

I fell twice in the house – pushed the [Life Alert] neck pendant and both times, the crew was here in minutes. They took care of me, picked me up and were very kind and made sure I was ok before they left. Wonderful service!



06/07/2024

Kind and considerate to my special request concerning my brother. God bless you for giving people in need of [Life Alert] peace of mind to their families.



06/06/2024

Last year, I used the Life Alert 8 times to call ambulance due to a heart problem and not being able to handle medicine with it. I have peace of mind knowing help is always available when I need it. Comparing Life Alert with other companies, [Life Alert] is the best. Thank you for Life Alert!



06/06/2024

I fell and couldn’t get up. I pushed my [Life Alert] button and they sent the squad to help me up. I wasn’t hurt so I didn’t go to the hospital. I’m very pleased with your service. God Bless you.



06/06/2024

The emergency was for me and all I know was that Life Alert helped the emergency room save my life because of their quick response. Life Alert is really worth having.



06/06/2024

I have great experiences every time I had to call [Life Alert] for help. No complaints at all. Glad I have Life Alert, wouldn’t be without it.



06/05/2024

My mother had a seizure this particular day. I hit the button on the Life Alert unit. The dispatcher answered right away and I told him my problem. He was talking to me and had a unit on the way. He told me he would stay on the phone with me until they arrived. He did just that. It was good to know someone was waiting with me. Thanks Life Alert!



06/05/2024

My father had a bad fall. He was all alone. Luckily, he was wearing his Life Akert necklace which he activated. The dispatcher spoke to him and the police and EMTs arrived in minutes, and took him to the hospital. Life Alert contacted my brothers and I so we could meet my father at the hospital. Life Alert saved his life that day.



06/05/2024

I was bleeding from my bladder. I was afraid to drive and I didn’t want anyone else to take me to the ER in case I would pass out. So I thought to use my Life Alert, and I am so grateful.



06/05/2024

I fell and hit my nose and upper lip on a hard wooden chair. I landed on and smashed a heavy plant vase. Fortunately, I was wearing my Life Alert pendant. The response was quick and the firemen arrived within a few minutes.



06/04/2024

Husbands blood sugar dropped and he couldn’t get himself to a chair. I got him to a chair and pushed my Life Alert pendant. When medics got here, they checked his blood sugar and it had dropped to 23. They pushed sweets to raise it and then transported him to the hospital where they kept him until the numbers returned to safe levels, so he could return home. Without Life Alert, the medics wouldn’t have been here, which saved his life.



06/04/2024

I’ve had three falls in the last few months. Each time, Life Alert rescued me. Within 5-7 minutes, the first EMTs arrived (local police office) and determined I should have an ambulance take me to the hospital emergency department. An ambulance arrived within 10 minutes of the police. Each time I had hit my head – hospital did pictures each time; I was released. Thank you, Life Alert! Life Alert folks remained on the phone until we left the house.



06/04/2024

I was having trouble breathing and Life Alert came right away and took me to the hospital for RSV. I was in the hospital for 5 days! Thank goodness Life Alert was able to get me the help I needed!



06/04/2024

Fainted and fell on the floor (hard wood), and could not get up. Pushed [my Life Alert] button. The ambulance came and took me to the hospital to get checked out. Something made me pass out but they did not find out what did it. Life Alert is quick to respond and the staff is always very polite.



06/03/2024

My 90-year-old father fell at home alone. His Life Alert medallion performed exactly as advertised! The medics arrived to help him get up and straightened out. I was alerted and was able to be here right away too. Perfect!



06/03/2024

My husband was bleeding and I called [Life Alert]. Your response was very fast. I appreciate it very much! They saved my husband in the emergency. Thank you so very much!



06/03/2024

Life Alert sent two of the best, most kind gents anyone could ask for. I was very pleased and relaxed.



06/03/2024

My mom fell in the shower, so she pushed the Life Alert pendant. You all responded and sent Fire Rescue and Paramedics who took her to the hospital. She is now home and doing well.



05/31/2024

I have fallen 15 times in the last 2 ½ years. I’ve forgotten how many times I’ve called for assistance from you wonderful people at Life Alert. You’ve been truly “angels” for me.



05/31/2024

I fell and pushed my [Life Alert] button, help came in a few min. Thank you, I feel safe.



05/31/2024

My mom fell coming out of the bathroom. Life Alert called my sister and I. They really saved moms life. The ambulance was here very very quickly



05/31/2024

[Life Alert] is a good crew – kind, knew what they were doing and was satisfied with the professionalism! Thank you.



05/30/2024

I stumbled and fell onto my walker in the kitchen. Tapped my Life Alert on my wrist. The gentleman reassured me “Help is on the way!” and stayed until EMS arrived. Later that evening, a young man called back just to say he was calling to see how I was feeling. All my experiences with Life Alert have been positive. I tell all my friends. Thank you!



05/30/2024

I fell and couldn’t get up. Life Alert was fast and very helpful keeping me informed until the ambulance came. They were very informed in getting me back on my feet. They were also very thorough in checking me over for any injuries before they left. Life Alert also followed up with me.



05/30/2024

I slipped and fell at home. I had a concussion and Life Alert sent an ambulance which took me to an emergency room where I was well cared for. Thank you for your wonderful service!



05/30/2024

I got very sick. Life Alert got an ambulance and came to help. They stayed with me over the phone until the ambulance got here and got me to the hospital. It was comforting to know I wasn’t alone.



05/29/2024

Life Alert helped us a few times, but most recently was when I called 911 and was put on hold, I hit the Life Alert button. We were connected immediately. Thank you, Life Alert!!



05/29/2024

Fantastic! Highly recommend it! The ambulance was here very quickly. They checked my vitals and sent me to the hospital. The hospital was all set for my arrival. The lady on my Life Alert was very comforting and stayed in touch.



05/29/2024

I have fallen several times and the Life Alert staff performed their duty with courteous and in timely manners!



05/29/2024

I like Life Alert because they stay on the phone with you until someone comes to help. They give the emergency people what is wrong with you if you can’t talk. I like Life Alert. They get the right people here quickly, within 3 to 5 minutes. It has been very helpful.



05/28/2024

My mother fainted and fell twice in two days and I live right next door. Both times were very early in the morning. She pushed the Life Alert that she wears around her neck and they immediately contacted me so I could get to her. Thankfully, all was well but it is a comfort to know the help is there!



05/28/2024

I never have to wait long when help arrives. The dispatcher always let me know that help is arriving. I am very happy with Life Alert!



05/28/2024

My daughter could not lift me up due to knee surgery. I called Life Alert!! Very helpful! I also made sure my husband has the device too!



05/28/2024

I called Life Alert and they were here in no time at all. They came in and hooked me up to the oxygen so I could breathe and then took me to the hospital… They were very nice to me.



05/24/2024

I fell in my living room and pushed the Life Alert button on my arm to get help. Little did I realize, that both the back and the front door were locked. Thank goodness, [Life Alert called] the neighbor who has a key. EMT checked me over and transported me to the ER. After tests, it was determined nothing was broken. Praise the Lord! Anyone who lives alone needs Life Alert.



05/24/2024

I fell and broke my leg and [Life Alert] was right there with me. I would not go a day without my Life Alert. It is a life saver. Thank you!



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