45,382

  Happy Customer Testimonials

  (since 7/3/2008)
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07/12/2024

Response was extremely fast and made me feel safe. Also, I have recommended Life Alert to anyone I talk to (I feel so much more safe in having Life Alert.) I tell people “you should never be without it!”



07/12/2024

I fell outside. [Life Alert] came and helped me out. They called my family right away to let them know I was ok and that the ambulance was with me, checking me out. They were all nice and friendly.



07/12/2024

I fell 3 times last year and Life Alert was there and helped me up and took my vital signs. It was a relief to have Life Alert there. Thank you to all at Life Alert!



07/12/2024

My grandpa had several falls. Life Alert was helpful in assisting with contacting 911 for us. The phone calls to update immediate family were timely and helpful.



07/10/2024

First time I have used your help and services. I am 87-years-old, live in an age restricted community where most neighbors are around my age. At 4:30 am this particular night, my smoke alarms started to beep. Climbing a ladder was out of the question. So, I pressed my [Life Alert] button, the lady I spoke with was very pleasant and helpful. She had me check all the rooms safely, and to wait outside. Within minutes, the fire department were with me to help. Thank you.



07/10/2024

Life Alert contacted my daughter so that she could come and help me and Life Alert would stay on the phone to see if they needed to send the ambulance. I always felt better knowing that all I had to do was mash my button and I knew help was on the way.



07/10/2024

After a fall, Life Alert was very helpful and help arrived fast. Also received update calls with progress reports.



07/10/2024

My mother fell and broke her pelvis at 5 am. By 5:45am, she was already on her way to the hospital. First, family members were notified by 5:15am. My mother at the age of 95 still lives on her own. Life Alert is a godsend!



07/09/2024

It’s amazing how fast I got help after I pushed my Life Alert button. Life Alert makes certain the paramedics can get into your home. Life Alert calls all your family members!... I feel it is so worth it, because it is so reliable!



07/09/2024

I have fallen a handful of times at home over the last few years and Life Alert has contacted the paramedics to come help me get up or take me to the hospital of my choice. I live alone and could not have made it out of these dilemmas without Life Alert. I would not want to be without Life Alert.



07/09/2024

I had fallen and could not get myself up. I pushed my pendant and [Life Alert] was here in about 10 minutes. Life Alert was very helpful and knew what they were doing. I think anyone living alone should have Life Alert. You have to wear the pendant 24/7 or it’s no good! Thanks Life Alert!



07/09/2024

I am a 77-year-old widow and my balance is off. I fall frequently, causing me to be incapable of getting back up by myself. When I push my Life Alert button, the response is immediate. Someone stays on the line with you, reassuring you that you’re not alone. I wear my button always, so reassuring to know I’m safe. Well worth the money it costs.



07/08/2024

I was outside by myself walking in my yard, trimming bushes, and as I can’t get around very good without a cane or something to hold onto, I lost my balance and fell. I did not get injured, just could not get up. Thank God I had my [Life Alert] button with me, otherwise I would have laid outside all week and with no help. I pushed my button and in a matter of minutes, the help was here. I am so thankful I have Life Alert.



07/08/2024

I fell down on my kitchen hard. I was filling a glass with water and went flying up and landed on my left hip. I am so thankful for the Life Alert pendant! At the push of the alert button, the emergency team arrived. I am currently at home now and still doing physical therapy.



07/08/2024

My emergency was a bleeding emergency. The minute I pressed the [Life Alert] button, someone was there and they put me at ease at once. They were on the line until help showed up. I don’t know what I would have done alone. I’m so glad that I chose Life Alert. It is so well worth the cost, which is not too high. I tell everyone who lives alone to get it!



07/08/2024

I fell in my living room and could not get up. Fortunately, I did not hurt myself. Life Alert called EMS and my son, who is my emergency alert. The rescue people came promptly. I feel safe in my home with Life Alert.



07/05/2024

My mother (age 95) woke up having trouble breathing. I dialed 911 but they didn’t answer. So I hung up and hit the Life Alert button! Life Alert had the fire department on the way before the 911 operator called me back. I told them I didn’t need them!



07/05/2024

I was feeling dizzy and Life Alert helped to get first responders to me as soon as possible. The person that answered was very polite and helpful.



07/05/2024

I have called Life Alert 4 times for my moms’ emergencies. Each time I have called Life Alert, they were very patient with me and sent emergency ambulance promptly and stayed on the phone until help arrived.



07/05/2024

[Life Alert] responded quickly, sent police and ambulance quickly, stayed on the speaker until EMTs arrived. They contacted all alert contacts, friends and blessed me with help.



07/03/2024

I am a 98-year-old woman, live alone, and was closing the window shutters at 7:30 pm – it was dark out. I tripped over an electric light cord and fell flat on my face. I was wearing my Life Alert pendant, pressed it and within seconds, someone answered. I had trouble getting up. They stayed with me saying “Help is on the way!”. Very grateful!



07/03/2024

I have fallen twice and Life Alert was awesome. Came in a good time and checked me out. I wasn’t hurt but just couldn’t get up. Thank goodness I have Life Alert because I live alone.



07/03/2024

I have fallen 3 times since I got Life Alert and could not get up. All 3 times, two EMT’s came to pull me upright. They were very courteous, took my vitals and agreed I did not need to go to the hospital. I am so glad I got Life Alert!



07/03/2024

One night, I fell asleep in my power chair without my seatbelt and fell out to the floor. Having my Life Alert, I pressed it and the lady came on quickly and called the fire department. In a matter of minutes, the fire department came and put me back in my chair. All is right in the world after that. It makes my life easier with this Life Alert!



07/02/2024

I found my wife on the floor in the bathroom and I pressed the button on the Life Alert. I’ve had strokes and it would have been difficult for me to make a phone call. Life Alert notified EMTs and helped my wife. She was able to recover from her collapse and all is well. Our daughter was called also and was very grateful to be informed of the problem by Life Alert.



07/02/2024

Twice I fell and both times, the service was fast and I felt safe knowing help was on the way. I had two strokes and getting up is impossible. I have bad knees and no strength in my arms. I use a walker and have little to no use of my left leg. God bless the woman on the other end of the [Life Alert]. So concerned and polite, I felt safe.



07/02/2024

I needed to go to the hospital, so my daughter pushed the Life Alert button and staff immediately responded. They gave all medical information to EMTs. Very professional and efficient.



07/02/2024

When I fall, I lost the use of my legs so I could not have been able to get to a phone. I have had to use [Life Alert] several times and they have gotten me help in a fast time.



07/01/2024

Every time my husband falls, [Life Alert] is so understanding. They are right here as soon as you call. The dispatcher lady was very kind and kept me calm when I called. I can’t ever go without having Life Alert!! Thank you so much to all of you!



07/01/2024

My husband fell and I couldn’t get him up. Life Alert called the paramedics and stayed on with me until they arrived. They were helpful and polite.



07/01/2024

My dad could not breathe, I was alerted and [Life Alert] called the ambulance for me. After we hung up, they called later to check if everything was ok. I always recommend this service. Thank you for all your help.



07/01/2024

My dad fell while coming back to his bed. He pressed the Life Alert button and in five minutes the police and an ambulance arrived. Thank you!



06/28/2024

I’m a stroke patient. I had fallen to the floor and was not able to stand up. I was working my Life Alert button. I pressed it and your agent responded right away. The agent called the police and told them how to gain access to my home. The police arrived within minutes. Thank God for Life Alert!



06/28/2024

I was putting food for a brunch on the floor of the back seat of my car when I lost my balance and dropped the food and fell backwards on the garage floor. Luckily, I had my Life Alert on and within 10 minutes, they had notified the fire department and got me up. Life Alert stayed with me until help arrived.



06/28/2024

I fell and couldn’t get up really. I was able to use my [Life Alert] pendant and help came as soon as possible. I have been a member for 10-20 years and have used this quite often, always with great results.



06/28/2024

I have had Life Alert for a few years and every time I have needed help, Life Alert stayed on the phone with me until help arrived. Thanks for your service!



06/27/2024

I had a heart attack in my car in the driveway. Punched my Life Alert button and within 5 minutes, emergency team was on site to transport me to the hospital SAVING MY LIFE!! I recommend this life Alert system to anyone as a safety system for emergencies!



06/27/2024

My father fell and used the Life Alert button on his body. The person that called me to let me know what happened was very courteous and informative. They called all family members, as well as followed up after emergency services were contacted. I would highly recommend to anyone with an elderly parent.



06/27/2024

When my husband stumbled and fell, he was alone and upstairs in a room far from the master bedroom where I was sleeping. He knew I would not hear him. Life Alert was the answer that saved him from a night spent on the floor!



06/27/2024

I fell and couldn’t get up. [Life Alert] came and got me off the floor. After everything was ok! They came quick and were very courteous and professional.



06/26/2024

Fell while reaching for a water bottle near my bed. Head hit the wall (plastered), causing massive bleeding from the scalp. Used my Life Alert button. Life Alert notified the ambulance and my son. Paramedics arrived very shortly – took my vitals and then to the ER. Person from Life Alert stayed on the line with me until help arrived. Very kind and compassionate. I could not be happier with the help! With 8 staples to the scalp, I feel I would have bled to death without Life Alert!



06/26/2024

My 91-year-old mother could not get out of bed to go to the bathroom. Another time, she fell in the tub. Life Alert called the paramedics and they helped her and also took her vitals. They notified all family promptly. Life Alert is the best tool for any elderly person living alone. Best [money] I’ve spent for the last 13 years!



06/26/2024

I fell and could not reach my cell phone. I pressed my Life Alert fob and got immediate help. EMS was here in a few minutes and transported me to the ER. Life Alert has already paid for [itself].



06/26/2024

I got out of bed to check the front door with my walker, but had forgotten my Life Alert necklace. I turned around too quickly and fell. I crawled to another unit in my house, I was able to press the help button and was able to get help to get me off the floor. They checked me over and I was okay. [Life Alert] has helped me several times. I am grateful for their services.



06/25/2024

I will strongly recommend Life Alert. They stayed on the line on a regular basis to help and told us what will happen next. Very conscientious, professional and careful when “working” on my husband. I always knew that I could rely on them. Now, my husband passed away but I feel confident that if something happens to me, I’m in good hands with Life Alert.



06/25/2024

[She] felt short of breath early one morning and used her pendant for help. Life Alert then promptly called our family. She is back home now and feeling better!



06/25/2024

Mother was having breathing problems and pressed the Life Alert button. Ambulance came right away. The service was great – thank you!



06/25/2024

[She] became ill and incoherent. Family was there so we pressed her Life Alert… Life Alert came on the line and dispatched an ambulance and we got her to the hospital. We have had to use Life Alert several times over the years and have never been disappointed.



06/24/2024

My legs just collapsed and I couldn’t get them to stand up. I used to laugh at that commercial “Help I’ve fallen and can’t get up”. Well now, it happened to me. It’s not so funny anymore! The person on the other end of my Life Alert button stayed with me until help came. Thanks Life Alert!



06/24/2024

Heart valve damaged from infection of valve. Caused breathing problems due to inability to move fluids around. Taken to the hospital by emergency unit. I like the fact the Life Alert stayed with me and the emergency unit until I was out the door. Wouldn’t be without Life Alert. It’s a life saver! Bless your people!



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