42,080

  Happy Customer Testimonials

  (since 7/3/2008)
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10/23/2020

My dad had fallen and he pushed his Life Alert button. The Life Alert staff made sure my dad was ok and then alerted the paramedics and also called family members. Life Alert staff stayed on the line with my dad until the paramedics arrived and even spoke with paramedics. Life Alert staff even called back to see how dad was. I was very impressed with how everything was handled.



10/23/2020

This was the third or fourth time that Life Alert saved my life. Without Life Alert, as an individual who lives alone – first in any house which was isolated – and later in my own apartment – I would have perished without the immediate care of EMTs.



10/23/2020

August 9th, a terrible storm came through our area. Trees and wires came down. Power went out on Tuesday and was out until Saturday. I could not use my oxygen, nebulizer or CPAP machines for breathing. I called Life Alert and they stayed on the line until medics got here and transported me to the hospital. So grateful for your service. Thank you so much.



10/23/2020

I fell in my hallway and couldn’t get up. I dragged myself to the main box. They responded right away. They sent a police officer and EMTs. Life Alert stayed on until EMTs got there. I was never left alone.



10/22/2020

I have had several opportunities to deal with your staff. The last one had to do with a power outage and changes to my equipment. I feel so fortunate to have Life Alert watching over me. Thank you.



10/22/2020

I have trouble with my balance and have fallen a few times. Life Alert was on the ball and had EMTs here in no time. Everyone was very courteous and knowledgeable. Keep up the good work.



10/22/2020

The medics arrived promptly when I pushed the [Life Alert] button. They took me to the ER at the hospital and were wonderful and made me feel very confident. I have used Life Alert at least 4 times over many years and their service is excellent.



10/22/2020

We are very pleased with your prompt service.



10/21/2020

Life Alert was a life saver. I was caring for my brother alone at the onset of illness. He fell on his walker trying to get up one night. Could not help himself nor could I. With Life Alert, help came soon.



10/21/2020

Every time I have needed the assistance of Life Alert – they have been there! They are prompt, courteous, and very helpful. Having Life Alert gives me great peace of mind – as well as for my family. They appreciate knowing I have this safety net to use if/when needed. I am thankful for their services.



10/21/2020

My mother does not use Life Alert any longer. She is in a nursing home on hospice. But while she did have it, Life Alert responded immediately and notified myself, my sister and my aunt. They were a Life Saver many times.



10/21/2020

Your service has allowed [mom] to stay in her home and enjoy some independence for several years. She has pushed that button maybe ½ dozen times over the years, and always received quick, helpful response.



10/20/2020

Life Alert helped my father stay at home and independent. He fell several times and pushed the pendant alert and got help right away. I live close by and they would call me and I could go help. This helped him stay in his own home.



10/20/2020

My daughter hit me on the head repeatedly with the remote control to the T.V. I immediately called Life Alert and they were here within 5 minutes. They sent her to the [city] jail, and she was released way too soon. I haven’t seen her since, and the police don’t even know where she is. I don’t know what I would have done without Life Alert!!



10/20/2020

I had a sudden stroke which left me with no vision in my right eye. There was no pain, but I was terrified! I pressed the button on my wrist band, and in a few minutes it seemed I was in an ambulance headed for [the hospital]. I’m glad I have Life Alert!



10/20/2020

I have had to use Life Alert many times. They are very fast in getting here to me. They are so nice to me –very polite. They make me very comfortable in the ambulance. Thank God for them.



10/19/2020

A year ago, I had a severe attack of vertigo. I live alone. Fortunately, I had my Life Alert bracelet on and finally decided that I needed to push the button. The response was quick and the EMT’s arrived in minutes. I was taken to the ER and ended up in the hospital for 3 days. Recently I had another bout. Life Alert made the difference.



10/19/2020

I was experiencing chest pain, and since I have an underlying heart condition, I pressed my Life Alert pendant. Someone from Life Alert answered immediately, took my information and dispatched the paramedics, who arrived in a matter of minutes. After examination and questioning they found the cause of my chest discomfort (not heart related). During this time, Life Alert called back to make sure that everything was being taken care of. Everything was handled very smoothly and professional. Thank you, Life Alert!



10/19/2020

I fell in my bathroom. I used my pendant to call Life Alert. I told them I needed help in getting up – I was not injured. The Fire Dept. was here within 6 or 7 min. to help me. Life Alert stayed on the line until the help came. I felt very comfortable with the help. Thank you.



10/19/2020

Dad slid out of recliner chair on to the floor. My sister tried to help him up, but he was dead weight. He pressed his Life Alert button and they contacted the Fire Dept. for life assist. No blood, no broken bones, no COVID. Then they contacted me by phone to make me aware. THANK GOD for his Life Alert.



10/16/2020

Because Life Alert staff is always courteous, I am able to remain calm. They are very supportive, so I never feel alone.



10/16/2020

I was having a hard time breathing. Life Alert was so kind, stayed on the phone with me until help came. I feel so safe knowing they are always with me. I have told everyone about them. Thank you.



10/16/2020

I had a very bad fall and fractured my femur and a bone in my hip. I could not move and Life Alert quickly got me the help I needed. I would recommend to anyone that lives alone to get Life Alert.



10/16/2020

You are a God-send. I fell and hit my head and back – unable to get up by myself. Called Life Alert and the operator stayed with me and talked till ambulance arrived.



10/15/2020

Although [patient] was alone, it didn’t feel that way with Life Alert. He fell four times within a week, Life Alert was there until paramedics arrived each time. Thanks Life Alert!



10/15/2020

My arms were tingling and I was not feeling right, my face was showing slurred speech and drooping so my daughter and her friend advised me to hit my Life Alert button. Life Alert answered, called paramedics and they arrived shortly after to check me out and take me to the hospital where I stayed for 3 days.



10/15/2020

I was having a stroke and pressed my Life Alert pendant before I passed out. Because Life Alert acted so fast, my sister, the fire department & police department were able to save my life. Thank you!



10/15/2020

I was having breathing difficulty and they answered immediately and the paramedics and ambulance were at my home in minutes. Could not have asked for faster and more efficient service. The second time I called, having somewhat of the same issue, paramedics came but I didn’t have to go to the hospital. Thank you, Life Alert!



10/13/2020

The people are concerned, courteous, and very professional, ready to help with the knowledge in what to do. It feels good and reassuring. I definitely count on them and have been very happy with their service.



10/13/2020

When taking an Rx capsule, it got stuck in my throat. I pressed the Life Alert & help was here in minutes.



10/13/2020

I bent to pick up tissue and fell over, hitting my forehead on fireplace bricks. I called Life Alert and paramedics came and I went to the ER in an ambulance. I’m glad I had Life Alert to reach for help.



10/13/2020

After I got up at night to use the bathroom, I could not transfer from my wheelchair into my bed, I pushed the button on my pendant and within about 10 minutes the paramedics arrived. They very nicely helped me to get from the wheelchair into the bed. Without their help, I honestly don’t know what I would have done.



10/12/2020

I have had Life Alert for several years now. Every time I have called I have received the same friendly, careful treatment. Always like friends. Thanks!



10/12/2020

Fell and fractured my back in 2 places. Life Alert got paramedics in record time. Telephone operators were very kind and very efficient.



10/12/2020

They immediately notified the right people and they were here in minutes. Every time I called, I got help with my Life Alert and your representatives are very good at explaining everything so I understand everything. It’s worth every cent I pay for it.



10/12/2020

Hello! I am now 84 years of age and I live alone. Therefore, I am so thankful to have Life Alert by my side 24/7. I have used Life Alert 3 or 4 times. They are always there and stay on the phone with me until the ambulance comes. It’s a secure feeling to know I can depend on Life Alert any day or night. Thank you!



10/09/2020

April 25th, my mother called Life Alert and she was rushed to hospital. Come to find out her appendix was about to burst and she had surgery to remove it. She would have died otherwise. She recovered and returned home.



10/09/2020

We have used the service 2x and both experiences were excellent.



10/09/2020

[My father] fell and hit the button. Life Alert sent the fire department and alerted me, his son that he fell. Excellent service.



10/09/2020

I got Life Alert for my elderly aunt and mother. We have used this system when my aunt would fall because of her weak legs. We were very grateful for Life Alert because of the fast service that we received during that grave emergency.



10/08/2020

When my husband couldn’t breathe, I called Life Alert right away. The operator was very calm and got me through, until the paramedics got here. Just being calm helped me to be calm, and it sure helped me too!!



10/08/2020

My mother fell, pushed her Life Alert. Life Alert sent help and then called me (daughter). She was taken by ambulance to hospital. Broken shoulder.



10/08/2020

I tripped on my walker on the corner of a sofa and fell. Life Alert was on as soon as I pushed the button. Very good service.



10/08/2020

Mom fell and broke her hip. She pushed her wrist button and help came! Thank you!



10/07/2020

Taking a shower – I fell into the tub. My wife saw the condition I was in and called Life Alert . They were here so quickly I can’t remember. Thank you.



10/07/2020

Due to severe leg and back [pain], I was unable to get out of bed safely. I pushed my button necklace for help. The EMTs and the police arrived at my house, found the key and entered my house in a timely manner. The Life Alert operator stayed on line with me until they entered my house and the EMTs began helping me.



10/07/2020

I lost my balance and went down on my knees. Due to back surgery I can’t get up. So I have worn (day and night) Life Alert for 22 years.



10/07/2020

I fell in the house and Life Alert dispatched an ambulance to the house. The paramedics transported me to the hospital for an evaluation.



10/06/2020

He was home alone and used his Life Alert button during an emergency. The ambulance came and checked him out and transported him to the ER. My brother was not home, and the service contacted me and informed me what was happening.



10/06/2020

We like Life Alert because they are here to help us in 10-15 minutes. The person is right there when we press the button and they stay on the line till help gets here. The best part you can call them anytime and help will come. Also they will get in touch with family members. We are very happy with Life Alert and recommend to all our friends.



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