42,332

  Happy Customer Testimonials

  (since 7/3/2008)
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01/27/2021

I was home alone, decided to eat a bite of peanut butter bread. The bread got lodged in my throat, I could not get it out, I couldn’t speak. I called the dispatcher, they knew instantly that I was choking so help arrived fast. I was taken to the hospital and put on a ventilator and spent 14 days. Doctor said that I was dead as I would ever be without dying. Thank God the dispatcher knew the problem.



01/27/2021

I was bending over my recliner and my hand slipped and I fell to the floor and as I am severely arthritic, I could not get up. I pushed the Life Alert button and the operator spoke to me. I told her what had happened and that I needed help to get up. She immediately called for help and then stayed on the line with me. Help came within minutes. All was well. Thank you so much.



01/27/2021

All the fellows who came when I need them are all wonderful fellows. They are all so kind and nice in helping a person in need. I am so glad I have Life Alert. Thank you. They are so nice – I think they need a raise.



01/27/2021

My husband fell in the bathroom, landed on his back and hit his head on the way down. I heard him fall from our bedroom. He asked “if” I could help him up. I said “no.” A year ago, when he retired and came home from the hospital following brain surgery, I was forever helping him up from numerous falls - and I was hurting my back, over and over. But now, we have Life Alert, and I just asked him to press the button on his wristband. We were amazed that the paramedics were her in 4 minutes after he set the alarm.



01/26/2021

3 years after having a hip replacement surgery, my hip popped out of its socket and I couldn’t stand or walk on it. I was stuck standing on one foot until somebody came. With Life Alert, my neighbors were called and they were able to get to me and make me comfortable until the ambulance could get here. The person taking the call was very nice and stayed talking with me until the ambulance came.



01/26/2021

Life Alert is quick to respond to me for help. Fire department response here has been fast when I fall and cannot get up! Life Alert operators also stay with me until help arrived! Thank you.



01/26/2021

I have a chronic cough, and that night it was so bad, I felt like I was gonna choke. As always, the dispatcher was very friendly and professional. I love the fact that they stayed on the phone until the paramedics arrived. I also like that they are able to call my contacts.



01/26/2021

Pressed the button and the person answered right away and had ambulance come to our apartment to take me to the ER. [Life Alert] was very helpful and courteous!



01/25/2021

While walking, my 104 year old mother tripped and fell. We thought all was well until the next day when she was immobile and in tremendous pain. We called Life Alert and they sent the Fire Department and paramedics to evaluate her. Quickly decided she needed to be transported to the hospital. Life Alert was insistent about staying on the line until help arrived.



01/25/2021

My dad, who is 101 years old, fell. He wasn’t hurt but he couldn’t get up. He pressed his Life Alert button and they contacted the EMS and they got into his apartment with the lock box. We are very grateful for Life Alert.



01/25/2021

I reached up for a clothes hanger. I fell backwards and I fell flat on my back and on my bottom and right leg. I could not get my feet under me. Life Alert got me up in just a few minutes. They checked me over to see if I was alright. I really appreciate them so much.



01/25/2021

Sunday supper night felt dizzy, called Life Alert. The person (a lady) was very nice and talked to me until they [help] came. My heart was beating low, went to ICU and the next day they put in a pacemaker. You people were great! Thank you.



01/22/2021

My wife was getting out of the walk in tub when she had a seizure. I used the Life Alert button on the tub. We received prompt answer from the operator. He summoned medical help, it arrived within minutes. They talked with the Life Alert operator, who had stayed on the line with me. Then contacted our son and daughter. We found this to be an excellent service.



01/22/2021

I fell down out on the lawn and could not get up. I did not have my outside GPS but I did have my inside alert button. Life Alert sent help immediately.



01/22/2021

Life Alert is real helpful and always responds quickly, and is there when you need them. And I would recommend anyone to get Life Alert.



01/22/2021

At about 4 am, I was in an extreme low sugar condition (low 30s). I could not move. I pressed the alert button and help arrived in a few minutes. Life Alert saved my life.



01/21/2021

After falling in my kitchen, Life Alert arrived quickly and took over. I did not require a trip to the ER, thankfully, and it ended well. I especially liked the fact that the operator stayed on the phone with me until help arrived.



01/21/2021

My brother is blind and has had to use Life Alert numerous times! Each time has been exceptional. Definitely peace of mind for our family.



01/21/2021

I had a rib fracture and Life Alert sent the paramedics. They stayed on the phone with me until the paramedics came and assured me that they were on their way. They were calm, kind, and I was very pleased with their response.



01/21/2021

I have MS and fall often. I know that I have help at my fingertips. So glad I got Life Alert!



01/20/2021

I fell in my home and I couldn’t get up. Within minutes, Life Alert had police and EMTs there to help me. I worked as a therapist for decades and recommended Life Alert to many clients. Now retired and alone, Life Alert is there for me. Job well done.



01/20/2021

When I pressed my Life Alert button it was answered immediately and they stayed on the line until the help came. I am thankful and appreciate their help, I cannot thank them enough.



01/20/2021

I have used them few times and each time they were here in minutes. They got me up and we were on our way to the hospital. They were courteous and pleasant. I am very glad I have Life Alert.



01/20/2021

I was having trouble with my heart rate; it was 136. I went to the E.R. and also had U.T.I. infection. I was trying to not pass out. People live by themselves or have medical issues should have Life Alert. I can always sleep or work outside knowing I can get help quick.



01/19/2021

I have COPD, I could not breath properly. We used Life Alert to call for help. Life Alert notified for help. Everything worked great by using Life Alert.



01/19/2021

My husband fell and could not get up in the middle of the night. I called Life Alert and help came within 15 minutes. The Life Alert rep stayed on the line and interfaced with the EMT staff and continues to encourage me so I didn’t feel alone. Excellent service!



01/19/2021

I was taking blood thinner, lost my balance and fell to the floor. Hit my head and started to bleed. I pushed Life Alert button and they arrived in a few minutes. Took me to the hospital ER. The staff was very prompt and very professional. I think Life Alert is professional. I have recommended Life Alert to other people.



01/19/2021

I fell in the bathroom and could not get up. I pushed the button on the pendant and the Life Alert representative responded. She contacted the fire department and my daughter afterwards. The fire department came, got the key from a neighbor, and helped me get up and sit in a chair. Shortly after, my daughter arrived but I was okay!



01/18/2021

I fell in the backyard. I had my device in my pocket. I could not get up because I had fractured my arm. The operator stayed on the phone until the ambulance arrived. Life Alert notified my daughter and son, and they were at the ER by the time we arrived. I was very bless by all.



01/18/2021

About 15 minutes after having eating at a local restaurant, I began having severe lower abdominal pain. I pulled into a [Parking lot] and used the Life Alert button on the black box. Within 10 minutes, they responded with an ambulance. A patron also called 911 but they had received the call from Life Alert already. I was also examined by the ambulance techs and shipped to a local ER.



01/18/2021

Recently upon returning home, I got out of the car, my legs gave way, and I went down against the car. When I am down, unfortunately, I cannot get up. Fortunately, our Life Alert button was in the car. Soon the EMS people arrived, helped me get up, and escorted me into our apartment. They thoroughly checked me over; fortunately I had no injuries. Thanks to Life alert, I have had no further problems.



01/18/2021

I had severe pain in my stomach because of constipation. Thank God for Life Alert and I’m glad I have it, it’s a life saver. First time I used it and it was great.



01/15/2021

I was at my cottage and at about 4:30 am – rolled off the couch and could not get up. Called Life Alert and she responded and said they would stay on the phone with me until help arrived. It took a few extra minutes because of my location in ratio to the nearest response team – they were wonderful and since I did not need medical care – all turned out very well. Thank you from the bottom of my heart!



01/15/2021

I fell on the floor and notified Life Alert. They responded immediately and EMT’s were in very fast. They also called my family. They stayed on the line with me until the EMTs arrived. I am so grateful for the team at Life Alert.



01/15/2021

I fell and was taken to the hospital. I did not break anything, but real sore. Life Alert stayed with us until the EMTs got here and were very helpful.



01/15/2021

She has fallen a few times and she was able to push her [Life Alert] button, and was given the help needed. I was notified and kept apprised of what was happening. Very helpful and courteous.



01/14/2021

I’ve enjoyed [Life Alert] very much and it is a joy to have available to me, it is satisfactory to me and my family to know I’m safe and people there when I need them. They are very kind and helpful to me. I fell 3x in May so I didn’t get hurt bad enough to go to the hospital but the medic’s always ask me if I’m bleeding or really hurt bad. So I’m, very happy to have this unit and my family are also glad they don’t have to worry so much.



01/14/2021

My mom couldn’t pull herself up out of the bed. Life Alert staff kept her calm and alerted for help. Life Alert responded to another call over a year ago when she fell and couldn’t get up out of the floor. They called me both times and were very informative about what was going on. Life Alert has very prompt emergency service.



01/14/2021

I was very dizzy and felt like I was going to pass out. The Life Alert rep talked to me until the emergency people arrived. They also called my daughter and son-in-law to let them know!



01/14/2021

I fell out of bed and couldn’t get to phone to call family. Used button – ambulance requested. Life Alert stayed on the phone with me. No transport only minor abrasions but glad to know if more serious I could get help.



01/13/2021

I have had 2 emergencies requiring Life Alert help. Both got me the assistance I needed and were so kind, comforting during the wait for help to come.



01/13/2021

I had fallen and couldn’t get up. The person who answered my call was so helpful and reassuring. [Life Alert] got hold of my son to unlock my door. The local EMTs were here in a short time. Thank you.



01/13/2021

I dislocated my patella while moving from a kneeling position to a sitting position before mass began. [Life Alert] reaction time was amazing! Within about fifteen minutes, I was in the hospital being treated. Thank you so much for your effort!



01/13/2021

My husband fell and couldn’t get up. Life Alert sent an ambulance and they lifted him off the floor, and checked for injuries from the fall, and placed him in his chair. He refused to go to the hospital. Life Alert stayed on the phone with me while the paramedics were here. Thank you so much for your service, it is a comfort.



01/12/2021

My left arm could not move at all. I thought I was having a stroke. My Life Alert watch was next to the bed so with my right arm I was able to push the button. Thank you so much for the help!



01/12/2021

On August 20th, I fell backwards on the bathroom floor. I finally worked until I found my walker which had turned over when I fell. I knew I didn’t do any damage to my hips. I finally got to the side of the bed and sat upright. After ½ an hour or more, I was so tired, trying to stand up – I gave up and pressed my button. In less than 5 minutes later, Life Alert was calling me. Within 15 minutes I was back in bed. But the Life Alert representative made 4 phone calls to check on me.



01/12/2021

My 96 year old sister came to spend one night. She is stimulated when she comes and we talk about family. Her husband could not handle her. She would not move to go to bed. She was falling. I am not able to help so I called Life Alert. Two wonderful firemen came, put her to bed. She was very responsive to their kind hand.



01/12/2021

I was paralyzed on the floor and could not reach a phone. Luckily, I had my alert pendant and pressed that, and I heard the alert activated and my worries were to open the door to the ambulance. The door was open just in time by a neighbor that had my key!! After that, the ambulance and the ER went ok. I still don’t know what caused my “accident”. But I am ok now – thanks Life Alert!



01/11/2021

I cut my finger and could not get the bleeding to stop… I became alarmed and called Life Alert. They answered my call very promptly. I explained what happened and they sent me help right away – in less than 10 minutes I received help from Life Alert in a very speedy way. I was pleased.



01/11/2021

I have peace of mind knowing that my mother is not alone “now” that she has Life Alert. Mother has used the Life Alert on several occasions. We are satisfied customers. Thanks to the Life Alert staff.



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