40,588

  Happy Customer Testimonials

  (since 7/3/2008)
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06/25/2019

My emergency turned out to be nothing (thank goodness), it was a possum or raccoon after some dog food I put on the back porch. But the Life Alert people where on the monitor with me the whole time. It felt good to be in contact with another human being on the monitor and I felt safer. Thank you so much. I love it.



06/25/2019

I fell backwards in my kitchen, hit my head on a heavy table leg, and could not move my body - just one hand that was close enough to the Life Alert to push it. They could not hear me due to the distance I was away from the machine. They then called my home phone then my cell phone, since they did not get an answer from me, they then called an ambulance. Life Alert stays on the line until they know that the person is taken care of.



06/25/2019

Response time was quick after I’ve taken a fall. They were courteous to me when speaking. If I had a question, they were quick to answer. The operator put me at ease as I waited for emergency help. Thank you, Life Alert.



06/25/2019

My son fell off a ladder, and broke his arm and dislocated it; also fractured 3 ribs. I called 911 from my cell phone. No one was picking up, so I called Life Alert. They called an ambulance right away and stayed on the phone to make sure they came. They were very helpful and helped calm me down.



06/25/2019

My mother had fallen in her house on Saturday, March 23, 2019, when I was not at her house. The local EMT’s came and checked her out, as did the ambulance, she was okay and did not need transport. The next day on Sunday, I came to her house. She felt that she needed to go to the emergency room at the hospital and didn’t feel that she had enough strength to get in her vehicle. I alerted Life Alert and they notified the emergency response folks and the ambulance. When the folks arrived, the Life Alert person talked with them. Mom was then transported to the hospital.



06/25/2019

Our brother experienced hemorrhaging. Life Alert provided medical attention needed. They responded very quickly. They were very courteous and helpful. Our experience with Life Alert was excellent and greatly appreciated. Thank you!!!



06/25/2019

My mom is on blood thinners for A-Fib, cut her finger deeply on the blades of a blender. She applied pressure but the bleeding persisted. She pressed her Life Alert button and within minutes, EMS was at her door. At the same time every one of us listed on her contact list were notified. Life Alert is truly the best investment in our mom’s safety!



06/24/2019

I was babysitting my 2 grandchildren (7+8), we had spent time at the library and had gotten back to my apt. Coming into the apt, through the garage, I lost all function of my right leg. I let myself down to the floor. I dragged myself into the kitchen and tried to pull myself up on a chair. I couldn’t do it. My grandson, (8y/o), was calm (we had practiced about Life Alert). I told him I was going to push the button and someone would get us help. I did and the lady came on. She told us what she would do and not hang up until I was taken care of. EMS was on its way and a family member arrived to take the grandkids (call made by Life Alert). I went to the hospital by ambulance and woke up from a stroke. Without the Life Alert button, I don’t know how I would get help so quick and efficiently. Thank you!



06/24/2019

I fell in my bathroom and hit the top of my head and could not get up – I thanked God that I was wearing my Life Alert and pressed it immediately – a woman’s voice assured me that help was on the way and wonderful help it was! They stayed with me for as long as they could on the way to the hospital – very comforting!



06/24/2019

My husband has Alzheimer’s and has loss control of his muscles and cannot walk or help me lift him from the couch to the wheelchair. He slipped out of my arms and slid down to the carpet. I called Life Alert and they were here right away. My husband was lifted into his wheelchair in seconds. The Life Alert team was courteous and very nice. I’m so grateful for this service.



06/24/2019

I fell backwards on my hard kitchen floor, on my hip. Called Life Alert and they had someone here within fifteen minutes. Was very pleased with the help I got. Had to go to the emergency room the day after. Had no broken bones. Just real bad bruises.



06/24/2019

I fainted in my kitchen late at night – broke my ankle in 5 places. I was alone and used my necklace to call for help. They called the ambulance, my daughter, and a neighbor. The operator was so calming and talked me thru the wait for help. I never felt alone or afraid. I am 82 – have had the service 3 yrs. Money well spent!



06/24/2019

Momma fell from chair onto floor and hit her head, which was bleeding. She notified Life Alert; even though she was unable to hear them, they heard her. EMS was notified, and I was called. Life Alert staff stayed on the phone with her until EMS arrived! So thankful we gave her Life Alert.



06/24/2019

I have fallen twice since I’ve had Life Alert. I called by punching the button around my neck. I have it on my wrist now because it is more comfortable like that. Life Alert talked to me and asked if I needed anything while I waited. They were quick to respond.



06/21/2019

My mother fell and contacted the paramedics, my husband, her neighbor and myself. They stayed online with her until I got there and continued to stay on line until the paramedics got there and they (Life Alert) were able to talk to the paramedics.



06/21/2019

I can’t remember what this specific call was for but anytime we use Life Alert it has been when my mom has fallen down. Life Alert has always been helpful. Mom and I have been very happy with Life Alert for many years and I have recommended you to friends who have parents that need additional help and peace of mind.



06/21/2019

My father loved his Life Alert. He felt safe no matter where he was. Changing out his personal units when he went somewhere was a routine he so enjoyed. Anytime we needed help, Life Alert was there. We all knew help was going to be there and the EMT’s would know everything they needed. Thank you for making life easier and safer for all of us.



06/21/2019

I slipped down onto my knees and couldn’t get up. Life Alert came in a timely time and responded to my instructions on how I could be picked up easily. One rep saw blood on my hand where I had apparently scraped it and wrapped it in gauze. All ok.



06/21/2019

When I used the Life Alert machine, the person that came on was very helpful. I thought I was having a stroke. The operator that I talked to helped the EMT’s get to my home real fast. In the meanwhile they helped keep me calm until the help arrived.



06/21/2019

Mom sat on edge of her bed and dozed off. She fell off the bed. I cannot lift her so I pushed her [Life Alert] button. Paramedics arrived and picked her up. She walked into the bathroom and returned. Paramedics helped her into bed. She had a sore rib due to the way she landed. Paramedics said the way she was poking it, nothing seemed broken. She never did get a bruise.



06/21/2019

It was about 4:00am on a Sunday, I fell getting up from the living room, breaking the window with my head, causing a head wound to the right front of my head, causing it to bleed uncontrollably. Life Alert phoned for the ambulance which took me to the hospital emergency room where I had 5 stiches with the bleeding being stopped, also my right leg thigh was bruised badly on hitting the edge of the lamp table.



06/20/2019

Fell on porch. Always put Life Alert pendant on when letting service dog out. Response of responders was quick and Life Alert stayed online. The operator offered my medical info to the paramedics – I was alert and oriented so was able to give information.



06/20/2019

I was getting ready for bed when I started feeling sick. I slid off the bed onto my bedroom floor. I couldn’t get up on my own and so I pushed my Life Alert. They responded quickly and paramedics came promptly. My vitals were low so they suggested I go to the hospital. Life Alert has been a great comfort to me.



06/20/2019

My mother lost her balance and fell at home. She lives alone and could not get up. She hit the button on her pendant. EMT’s were called and went to the house. She was ok and transported her to the hospital to get checked out. Thank you, Life Alert!!!



06/20/2019

I fall a lot! Balance is bad! Life Alert is my lifesaver. I fell head first into the tub from a standing position. The responders got me up to a standing position and onto my walker seat! They helped me get my wet clothes off and get re-dressed. I did not need transport to the hospital. Note: I was bruised badly on my knee, legs, etc. but not enough for emergency transport.



06/20/2019

I was having an experience with A-Fib in the middle of the night, very scary, hard to breathe and heart beating very fast. I pressed my Life Alert button, got an immediate response and was taken to the hospital where I spent almost 2 days. Many tests and an adjustment to meds.



06/20/2019

Life Alert was there when I fell getting out of bed at night. Life Alert returned my call and stayed with me on the phone until help arrived. Two people on my call list arrived and had keys to the house so no damage was done to get in. the police arrived on site. The fire department and paramedics arrived got me up and the technician checked me over. They were great. No damaged to me. I just could not get up without help. Having bad knees didn’t help either. Thank you, everything went well!



06/20/2019

I fall a lot and sometimes there is no one to help me, so I punched my button and the Life Alert person answered immediately. He then calls an ambulance for me and the ambulance comes and EMT’s come and help me get up. Sometimes I have to go to the hospital but other times it’s just being helped up off the floor and put back into my chair.



06/19/2019

Life Alert brought me medics. I had collapsed on the kitchen floor with a room divider falling over me. I wasn’t hurt but couldn’t move. I am so impressed how the Life Alert person stayed on the phone with me and helped calm me down; and it was so helpful to know status of medics. It all worked extremely well and as advertised. Thank you!



06/19/2019

Needed to contact Life Alert regarding TIA. Very helpful and courteous. Contacted EMT. Stayed on the line until EMT arrived within 10 minutes. TIA passed. Everything is fine. Highly recommend Life Alert to others.



06/19/2019

I suffered weakness when I stood up and also had vomiting and diarrhea. I was alone with my dog and my husband was at work. My wrist monitor was on my wrist and through the phone my daughter kept yelling “press the button” so I did – the EMS was here in no time, thanks to Life Alert. They stayed on the phone till the medics arrived. Thanks Life Alert!!



06/19/2019

I fell while my wife was out of the house. I turned wrong and fell down. Luckily, I didn’t hurt myself, but I can’t get up by myself. Luckily, I had my Life Alert (for only a week!) and I pressed it. They came quickly and notified my wife’s cell phone.



06/19/2019

Life Alert has been the best thing we have ever purchased. They persist until they feel confident that the patient has fully been taken care of. They are easy to contact, should you have a question or concern. Have recommended Life Alert to anyone who will listen.



06/19/2019

On March 5, 2019, my mother fell in her bedroom while reaching for her walker. One push of her Life Alert button brought a reassuring voice from her Life Alert box. The Life Alert representative questioned what the problem was and proceeded to call 911. She stayed on the line until EMT’s arrived, then she called the emergency numbers.



06/19/2019

My dad’s blood pressure was up too high and Life Alert stayed on the phone with us with comforting support. I’ve recommended Life Alert to others and some already had been using your services. I would not change. The support Life Alert has given me and my family while caring for our dad has been very amazing, thanks.



06/18/2019

My father fell first thing in the morning. I was alerted by a [Life Alert] dispatcher who was very informative and compassionate. The fire truck arrived at the home before I did, and I live in the same neighborhood. Everything is now fine; he is home from the hospital and recovering well. Thank you!!



06/18/2019

I give Life Alert an excellent rating. Life Alert responded – stayed on the machine with family and on the phone with emergency personnel (EMS) until they arrived at my home.



06/18/2019

On a Sunday morning, my wife said she felt very bad. I took her blood pressure, it was ok, her pulse was high, 125 and her heart was fluttering. She said call paramedics. She activated her button and Life Alert came right away, checked her out, and took her to the hospital. She stayed a few days – got a pacemaker and is ok now.



06/18/2019

Twice in one month mom fell – once alone at home in the shower – Life Alert called the paramedics and were talking with mom when I got home. Mom fell again and my sister called Life Alert, they called the paramedics who took mom to the hospital. She broke her hip and had surgery.



06/18/2019

I was moving a shower chair, and lost my balance and fell into the tub. I could not get out and my wife and neighbor could not get me out. I pushed the Life Alert button, and received help from the fire department (3 men) and was checked over by the EMS personnel.



06/18/2019

My mother became disoriented and could not follow verbal directions. Her caregiver was concerned that she may have a UTI, causing confusion. The caregiver could not move her, so she pushed the Life Alert button to call paramedics. My mother was transported to the hospital and recovered.



06/18/2019

My mother is 89 years old and insists on staying in her house alone, we have a nurse come in but when she was alone she missed her chair and fell onto the floor and couldn’t get up. She used her Life Alert and paramedics found hidden key with help from Life Alert and helped her up to chair. Lucky only bruised.



06/17/2019

I have MS. If I get a fever, I lose the use of my legs. I pressed the Life Alert and they responded quickly. They are always pleasant. They stayed on the line and talked to me, telling me how long I have to wait for them to arrive. They also contacted my sister.



06/17/2019

My mother had fallen, and it was late at night. She pushed her button and was able to let Life Alert know. Life Alert immediately got her help. They called her son and we were able to get to her quickly to unlock her door for the emergency responders. Thank you, Life Alert! You have always been there to get her help!



06/17/2019

I fell on the floor in pain, could not get up. Two very nice men came in a window. Sweet, kind, men. They helped me up, they were very kind. We need more kind sweet men like those two. I am old; we people, like me, need love and care like Life Alert. Thank you so much.



06/17/2019

My husband needed immediate medical assistance. Called Life Alert using our gadgets. Rescue came. Life Alert had all the info that rescue needed. Great because I was too upset to recall the info. We feel very safe with Life Alert.



06/17/2019

I fell and just couldn’t get up. I knew I was only bruised, called Life Alert, scooted to open front door and waited. The gentleman at Life Alert was wonderful, kept with me until another wonderful gentleman came and lifted me. Thank you.



06/17/2019

It was dark in here and I went to sit down on my chair and missed it so I sat on the floor and fell over. My husband could not get me up, so we called Life Alert and soon the fellows were here and had me up in a minute. They were very courteous.



06/17/2019

On 1/31/19, I pressed my wristband-summoning emergency to my house. While I do not remember doing any of these things, my sister-in-law arrived and she told me that Life Alert called for medical assistance and made sure it got to my house. She also indicated that the caller was most professional and then called back to make sure that the ambulance had arrived, and needed to confirm my medical history with the driver.



06/14/2019

My 95 year old mom fell and Life Alert was very professional and kind in dealing with the stressed caretakers. We could have not done what we did for my mom without your guidance and support. I have made recommendations to many others. Thank you for all you do and knowing we can count on you.



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