41,786

  Happy Customer Testimonials

  (since 7/3/2008)
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07/10/2020

Life Alert has been a real life saver for me and my mother. My mother is 92 years old. She walks with a walker. A few months ago, she had a fall and could not get up without help. She called Life Alert, told them about what happened and she was not hurt. Fire department arrived same time as her daughter. They picked her up and checked her vitals. She was OK!



07/10/2020

Your dispatchers are always kind and helpful, and very efficient. Life Alert is the best thing I spend my money on each month. I wouldn’t be without it.



07/10/2020

Your carbon monoxide detector went off in my furnace room. Called Life Alert. Your representative alerted the Fire dept. He stayed on the phone with me until they arrived. He then requested to speak with the fireman. Thanked him for his assistance.



07/10/2020

My husband’s pacemaker/defibrillator went off. It was the first time for him. I contacted Life Alert, they had paramedics respond and stayed with us til they arrived. She was very professional.



07/09/2020

My mother suffered a stroke and fell off her bed onto floor. She lives alone and her Life Alert was able to contact the rescue squad as well as all her emergency contacts quickly. We believe it made all the difference in the world. Thank you for being there Life Alert!



07/09/2020

My heart rate was at a critical level, and I felt weak and like fainting. Unable to reach my doctor, I called ER and was told to come there. I activated Life Alert, who stayed on the line, providing info to the police, EMT(fire department) and ambulance crew. All responded quickly. Thank you for providing this service and giving my family peace of mind that help is at my fingertips. All of them were alerted also.



07/09/2020

Because I have used Life Alert often in the last two months, I know they are absolutely the best! Very calming and helpful. Stayed on the line with me, contacted my daughters. They literally saved my life.



07/09/2020

I fell off a chair while putting my shoes on and cut my hand on the edge of the chair. My [Life Alert] pendant automatically went off and a Life Alert agent immediately responded and sent help and [EMS] bandaged my hand and took me to the hospital. I was very pleased with the help I received.



07/08/2020

Slipped out of wheelchair onto floor. Unable to get up without assistance. Called into Life Alert for help since the call bells were not reachable from my position. Ambulance arrived quickly. The person who answered my call stayed with me till help arrived which was comforting.



07/08/2020

My mother fell and hit her head. We knew she needed an ambulance so we immediately pushed the Life Alert button. The assistant quickly responded and called an ambulance. He stayed on the monitor with us, reassuring us that help was on the way. His demeanor helped keep me calm so I could attend to my mother. It is nice to know that we have Life Alert in our home with my 89 year old mother.



07/08/2020

I have a medical condition that turns my muscles into bones, and I spend twenty four hours a day in a recliner, except when I need the bathroom. Then I have to get into a wheelchair- I have had to call on Life Alert several times for help. They have always been prompt, and courteous, and always made me feel at ease.



07/08/2020

I woke up to find my mother disoriented and mumbling while walking through the home. Her eyes were glassy and unfocused; her speech was incoherent. After falling back to sleep for two hours, she woke up in the same condition. Pressed the button on her pendant and Life Alert responded quickly. Life Alert called the EMS service and stayed on the line until the crew arrived. They offered mom’s medical info also. It was good to know the EMS phone call was one less thing for me to worry about.



07/07/2020

My mother had passed out and fell on the floor. I pushed her Life Alert button. When someone answered they ask me some questions and stayed on the line with me until help was alerted and on the way. [Life Alert] was great at trying to keep me focused and keep me calm.



07/07/2020

Needed emergency transport and upper GI exam to cauterize esophageal hemorrhaging, or would bleed to death. Life Alert was immediate with responding. They had a no-nonsense professional manner. Saved my life. Worth every cent. Is yours?



07/07/2020

On a Saturday night in late March, [patient] got severe pains in her chest. We called Life Alert and in less than ten minutes, an ambulance came and took her to the hospital. She stayed in the hospital overnight and went home the next day.



07/07/2020

On 3/31/2020, after trying to recover from the tornado damage etc. I was standing by my rollator folding a blanket when I lost my balance and fell flat on the floor breaking three little bones in my left hand. Realizing that I was able to sit up, I pushed up my Life Alert button and asked for help. In less than ten minutes, the police and paramedics were here and agreed that I should go to ER. I still have the cast on and hope I will not have surgery. Am grateful for Life Alert’s help.



07/06/2020

My husband, I was having a hard time waking him up. Used my Life Alert. EMT’s came, they assisted him and took him to hospital. Life Alert was very helpful in getting the help I needed.



07/06/2020

Several times we’ve had to use Life Alert. It’s easy and the people are always polite. The first time my father was falling a lot. The second time, if I’m not mistaken, he was having seizures because of a medication. The third time, he couldn’t breathe. The Life Alert was always there to help.



07/06/2020

I pressed my [Life Alert] pendant and literally help was on it’s way. [EMS] got me to the hospital quickly and kept after my condition every step of the way. Their care for me was tender and concerned, and kept me from panicking. If somebody needs to know—I don’t know where I would be now if it weren’t for [Life Alert’s] quick response to my emergency. God bless each and every one of them.



07/06/2020

I had fallen on a tile bathroom floor, not able to stand up. I pushed my necklace Life Alert collar. Professional help was here very soon (I do live close to police and fire departments)- then my son and grandson arrived. I was well taken care of.



07/02/2020

My mother was unresponsive on the morning when Life Alert sent an ambulance to our home. She was taken right to the hospital and spent five days there. My mother always has her Life Alert bracelet on and it gives her that feeling of comfort that she always knows she is safe.



07/02/2020

On Thursday, afternoon or evening, I was standing in the doorway of my bathroom and kitchen, I must have twisted my left ankle, because as I stood there I heard my bones break! What a terrible experience! I got down on the floor, and immediately contacted Life Alert! The man on the line called emergency services and contacted the people on my list of emergency contacts. The emergency came and took me to the [hospital]. They operated on my left ankle. Took nine weeks before I was able to come home. Praise God for Life Alert. Thank you.



07/02/2020

My father [patient] had fallen out of his chair. Life Alert contacted me immediately. Life Alert stayed in contact with him the whole time and did not disconnect until the paramedics arrived. That is the part I love!! Life Alert has given me peace knowing my dad can get immediate help!



07/02/2020

My mother was cooking bacon and had the eye of the stove too high- smoke detector went off- Life Alert called and couldn’t reach her, then in return called us on the list. They continued to call her until they reached her. Everything was fine but a scare. Thank you, Life Alert!



07/01/2020

Mom was having problems breathing at 1:30 in the AM. The Life Alert team called the EMS. They took her to the hospital. Thank you Life Alert, my mother had CHF and pneumonia.



07/01/2020

I fell in my bedroom between a nightstand and my dresser, and could not get up. I was not hurt. The [Life Alert] button helped me get help fast. Thank you.



07/01/2020

I am impressed with the service you offer- you have saved me and husband from stress with your prompt response.



07/01/2020

Mom fell in living room, broke her second hip in six months, was wearing the Life Alert bracelet. Was able to press the button to call Life Alert- they tried to reach me but when I was unavailable, they called medics. Medics arrived within ten minutes, I arrived while they were there. Thank you, Life Alert, for safeguarding mom.



06/30/2020

I was experiencing pain and weakness of my legs plus shortness of breath. I notified Life Alert to summon ambulatory service to emergency. The Life Alert operator provided continual comforting info and expected arrival time of ambulance, which gave me some peace of mind while waiting. Living alone at age 92, I find Life Alert is definitely a valuable service to have.



06/30/2020

The Life Alert staff were all very helpful and courteous. I pressed the emergency button on my pendant and the operator answered immediately. I told her I had fallen and needed help to get up. She said help was on the way and then went over the instructions and stayed on the phone until help arrived. [EMS] helped me up and I told them I was okay and I thanked them for helping me. They told me to be sure to call the Life Alert system if I needed more help.



06/30/2020

[Patient] awakened me in the early morning hour. He could not breathe and was having chest pain. He was so disoriented, he could not activate his Life Alert pendant. I had to activate his pendant. We had an immediate response and the Life Alert person stayed on the line until the paramedics got to him. He was having congestive heart failure. If not for Life Alert, he would have died.



06/30/2020

Mom fell in the hallway and she pushed the [Life Alert] pendant. The fire dept and ambulance came, got her up, and seated her in a chair. They assured her she didn’t need medical care and left. The Life Alert operator was very nice and professional. I’m thankful my mom has Life Alert support.



06/29/2020

I became very ill while in the bathroom. I used the [Life Alert] button that I have on the top of tank of commode and instantly a friendly voice answered and the ambulance was at my residence in a very short time.



06/29/2020

My dad had fallen and couldn’t get up by himself. He press the [Life Alert] button and Life Alert called paramedics, my brother and myself. We met paramedics at his house. Everything went smoothly. He was ok medically, only needed help getting up. Thank you.



06/29/2020

I am very pleased with Life Alert. I think it would be helpful for everyone my age to have it. Thanks so much! I love Life Alert!



06/29/2020

At 87 years, I over did working in the back yard. I made it to the house, but collapsed in the garage through the back door. I knew I was in trouble and pressed the Life Alert. Thank goodness for it! Help arrived shortly. They were wonderful and very efficient. [EMS] transported me to the ER and was hospitalized for two days.



06/26/2020

I fell and couldn’t get up. I pressed my [Life Alert] button and the dispatcher was on the phone in minutes. The emergency help arrived shortly after that. They helped me get up. Nothing was hurt on me, thank God. They checked me out, everything was alright. I recommend Life Alert to anyone. Thank God I have Life Alert.



06/26/2020

I fell and could not rise up. I signaled Life Alert and my “children” who live near were unavailable. Life Alert called our local rescue squad who promptly (within five minutes) arrived just when my children came home and picked me up—all solved without my kids.



06/26/2020

My mother slipped onto the floor when getting off of bed. She was unable to get up so she used her Life Alert necklace. Life Alert did a great job. Fortunately, mom didn’t injure herself and paramedics were able to get her up.



06/26/2020

I fell in my bathroom. My daughter called Life Alert. EMT’s arrived quickly and Life Alert stayed on the line with my daughter throughout the time the EMT’s were there. Life Alert is a very good service to have.



06/25/2020

My blood pressure and pulse rate became very low. Because of the virus, I did not want my husband to take me to the emergency room. We alerted Life Alert who contacted EMS. Life Alert stayed on the phone until EMS arrived and continued on the line until they knew I was well taken care of.



06/25/2020

I woke up with a new pain at about 3 AM. I wondered what I should do when I remembered Life Alert. I thought this is what I’m paying for. I pushed the button on my [Life Alert] necklace. They answered quickly and the operator was kind and caring. She called for the ambulance and they came quickly. It turned out I had my first kidney stone- a large one (9 ml!). The doctor operated and took it out. Everything is fine now. I know Life Alert is well worth what I pay. Thank you.



06/25/2020

I was walking into my home, lost my balance and fell. It was a cold and windy night. I pushed my [Life Alert ] remote and a lady came on and asked what was wrong. I told her and she told me help was on the way. She stayed with me until they came. Very glad to have her with me.



06/25/2020

We had to call Life Alert twice. My husband, who is suffering from late stage lung cancer (from Agent Orange), fell out of his bed one night and out of a recliner another night. He couldn’t get up and I couldn’t lift him. We called Life Alert and they got the medics to us very fast. They lifted [patient] up and got him back in bed.



06/24/2020

I am currently in [town] with my sister, helping to take care of her. I was experiencing severe [high] BP and dizziness. When I almost passed out and my heart rate was up, I pressed my Life Alert button. The paramedics were here in minutes. The Life Alert staff was very helpful to my sister at this crucial time. God bless all of you.



06/24/2020

On 2/24/2020, I had a stroke. The paramedics were at my home within five minutes. A+ to them for their professionalism. Certainly I would recommend Life Alert to anyone. Thank you to all of you for your time and efforts.



06/24/2020

I felt dizzy and fell on the floor in my bedroom and hit my head. I couldn’t get up because I was flat on my back on the floor, but I remembered that I had my Life Alert button which I wear all the time. I pressed the button and heard a voice asking what was wrong and comforting me that they would call for help. They stayed with me until the paramedics arrived. It was just like the commercials. I was so glad I had Life Alert.



06/24/2020

I broke my elbow on a Sunday morning walking with my husband - I tripped over a piece of jutting sidewalk. We were very close to home so I elected to go there- rather than trying to find an emergency number, I told my husband to press the Life Alert button- They were with me the whole time until EMS showed up which was very rapidly at my door.



06/23/2020

After getting a short leg cast, I found myself unable to struggle up the stairs to my second floor apartment. Using my not-home necklace, I signaled Life Alert. Your operator interacted with me both in a professional manner and with kindness. Thank you.



06/23/2020

Prior to this incident, I had developed a cough. I went grocery shopping. After bringing my bags up to my apartment, I noticed my breathing was very labored. I also had chest pain when I breathe in and out. My cough had gotten progressively worse. I needed to make sure it wasn’t pneumonia, or worse, the coronavirus. The dispatch lady was so nice and attentive. She stayed on the line with me until help arrived! Two thumbs up!



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