40,693

  Happy Customer Testimonials

  (since 7/3/2008)
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07/17/2019

I live alone. I walk with the aid of a walker. I was taking hamburger patties to the cooktop - lost my balance and fell. I punched my button I wear around my neck at all times - the girl on Life Alert called for help for me and help arrived pretty fast. I was not hurt, just my glasses and pride - also bruises.



07/17/2019

The benefits from Life Alert are amazing. The several times I have used Life Alert have been a God send. Several times I have had chest pain and had fallen a few times. The people there were efficient and took care of my needs with kindness and efficiency. Thank you!



07/17/2019

I fell on jagged pebbles behind my back steps. I was unable to lift myself onto the steps. Luckily, my back door was open, because when I pushed my Life Alert button, the lady who answered assumed the worst and soon a fire engine and ambulance arrived and the man lifted me up and into the house. I ended up with a slightly cracked right rib cage, which is now pretty much healed.



07/17/2019

I called Life Alert because my 96 year old grandma was not feeling very well. Life Alert sent an ambulance right away!



07/17/2019

On 5/23/2019 I was seated at my kitchen table talking on the phone. After my phone call, I tried to arise when my chair slipped out from under me. I fell to the floor hitting my head on the kitchen tile floor. I couldn’t arise or move my left leg (my niece found me 1 hr later). I called Life Alert , [EMS] checked me over and suggested I got to hospital for CAT scan and X-Rays. (My niece drove me to hospital)



07/17/2019

My sugar dropped to 19 and I pushed my Life Alert button. [EMS] was here within minutes saving my life. I thought I was going to have a heart attack and I was sweating profusely. I feel better just knowing I have Life Alert. I would recommend Life Alert to anybody.



07/17/2019

My mother became so weak she could not stand up and was talking confused. The Life Alert personnel called emergency personnel….Life Alert kept calling them and stayed on the line with me until they arrived.



07/16/2019

My mom fell, requiring several stitches in her head. Paramedics arrived quickly, assessed the situation, and transported her. Life Alert was courteous and kept me informed and I live several hours away.



07/16/2019

I fell working in my kitchen. I wasn’t able to get up so pushed the [Life Alert] button on my wrist band. My county ambulance was called and 3 EMT’s arrived. They got me up off the floor. They checked with me to see if I was hurt. I wasn’t hurt so left in a few minutes.



07/16/2019

My mother slid off her wheelchair and pressed the Life Alert button. Someone stayed on the phone with her until fire dept. arrived. Life Alert contacted me and my brother to inform us of what happened. They also called after to make sure everyone was ok and how they did. Job well done!



07/16/2019

Had been sick for three days. I got very weak and dizzy. I was concerned that I was dehydrated. I pushed my [Life Alert] button and got help immediately. Also your people stayed on the line with me until the fire dept. medics got here. Thank you.



07/16/2019

My dad fell inside of his home. Thankfully he had Life Alert! Your company representatives were immediately in touch with me and informed me every step of the way. They were very kind and made sure that I knew what was happening.



07/16/2019

My mom fell out of the bed but was able to press her Life Alert button and the fire dept. and medical emergency personnel were immediately dispatched to our address. Fortunately, there were no broken bones or bruises on her body. She has recovered entirely and able to return to her daily routine.



07/16/2019

On May 5, 2019, it was late at night and I was alone. I started having a problem so I notified Life Alert and they immediately called and got me the help I needed.



07/15/2019

I was on the golf course and my partner, who owned her own cart, was driving. We were going to the next hole. I had my left leg in the cart only and she sped away, throwing me back on the gravel path. My purse was in the cart, and Life Alert in my purse, and someone saw it and called Life Alert. Your company sent the paramedics, and called my daughter and my son. I broke 3 bones in my hip. Had surgery with a rod and 3 screws. I am grateful to Life Alert.



07/15/2019

Life Alert responded fast when I was having a stroke. Also notified my family. They saved my life. Also, when I feel that I’m having a heart attack, they respond fast. I strongly recommend them. Thank you for helping me 203 times.



07/15/2019

While attempting to get up from my recliner, I slid to the floor and was unable to get on my feet without assistance. Because I was wearing my Life Alert, I was able to contact help by pressing a button and the emergency team arrived shortly thereafter.



07/15/2019

My mother had a serious diabetic episode. Life Alert was fantastic - was able to provide information quickly to the paramedics. I couldn’t be happier that Life Alert is a part of the team I have to ensure my mother’s safety!!



07/15/2019

I was doing fine sitting in chair and all of the sudden horrific pain came between my bust!! I [thought] it was indigestion, as I have had before, so I waited and it got worse, so after two hours I called and then text my friend and she arrived and said to call Life Alert, so I did. They came in no time and after good checkup I went to the hospital. Had all kinds of shaped stones taken out!! Thank you!!



07/15/2019

I fell back into the shower when I got up to use the stool. It happen at 2:30 but I did not call you all till 5:30 Then you all was on the ball. [EMS] got here quick to check me over. Yes, I have told everyone how quick you all came. Thank you all so much.



07/15/2019

I fell in the bathroom and had a bump on the back of my head. I pushed my Life Alert button right away. When I fall, I can not get up by myself. The dispatcher stayed on the line with me until the paramedics arrived. The paramedic stayed with me until a room was ready for me at the emergency room.



07/12/2019

After awakening at 4:30 AM - with sharp pain and dizziness – I started to black out. I pushed my [Life Alert] button - the response was immediate. My contact alerted 911- talked to me the entire time - giving me the progress and timing of the emergency teams’ arrival. Both of my children received the information immediately. After thorough examination - I was able to recover. So grateful for the continued connection and calm assurance of my Life Alert member.



07/12/2019

I tripped and fell. I received bad wounds on my arm, knee and hand. I was bleeding badly from my head. I pressed my Life Alert button. They were very helpful and within minutes, help arrived. I feel that Life Alert saved my life.



07/12/2019

My wife fell when she got out of car and broke her right hip (total hip replacement). I used her Life Alert to call for help, immediately the lady called for emergency ambulance, she stayed on phone until help arrived. Thanks.



07/12/2019

My mom fell and could not get herself up. She pressed her Life Alert pendant and an ambulance arrived not too long after. Life Alert also reached out to family members and kept them updated. I would recommend Life Alert to everyone!



07/12/2019

I had fallen on the floor and could not get up. I pushed the [Life Alert] necklace button and was answered quickly. People from, I think, three departments arrived shortly. They asked me about my health and helped me up into a chair. Two people stayed with me for a while to make sure I was OK then left. All was very nice and helpful.



07/12/2019

[Patient] was having pain in her chest on left side. She hit her life Alert button and called for help. The staff got her help on the way and continued to call back to check on her while she waited on EMS. They were very courteous and kind. Thank you for all your help.



07/12/2019

I foolishly left my shoes in front of my chair, of course I tripped. Due to my Parkinson’s and two knee replacements, I cannot get on my hands and knees. I thought to myself, this is why I have your service. Pressed my [Life Alert] button on my wrist, the staff responded immediately and within 10 minutes, two firefighters came and helped me up. 1-2-3 and I was fine.



07/11/2019

We have had several incidents where my mother had fallen and pushed her [Life Alert] button. As Life Alert was instructed, they immediately called me and were able to assist her. In the one incident that she needed hospital care, they called 911 and she received prompt attention. It has given me great peace of mind knowing she is safe.



07/11/2019

On 5/21/2019, I was trying to clean my bathtub and I fell into the tub. I was unable to get out. I pushed the [Life Alert] button. The dispatcher got my call. She called for emergency response. They couldn’t help because I didn’t have a lockbox. She then called my daughter. My daughter called my husband who was at a doctor appt. The dispatcher kept calling my name and trying to get me to response. She was very helpful. My alert box was broken. The dispatcher then called police and fire department. By this time my husband had arrived home. The emergency response people got me out of tub. The dispatcher was very good during her job.



07/11/2019

I fell in the bedroom while trying to hook up the wireless Life Alert box. The operator on the phone was professional and friendly. EMS arrived in about 10 minutes and assisted me into my powerchair. My experience has always been very good.



07/11/2019

I fell and used my pendant to notify Life Alert. They stayed on the line with me until help arrived which was very comforting to know that someone was there with me. The call was dispatched right away and help came quickly.



07/11/2019

My husband has walked with a walker and had quite a few falls during the time we subscribed to Life Alert. And I can truly say that Life Alert came to his rescue many times with professional skill and speed. They were friendly and concerned, and we totally appreciate that.



07/11/2019

I am 91 living alone when I fell, and pulled a hamstring and twisted my knee. I knew immediately that I needed to use my Life Alert for the first time in six years. How thankful I am that I had it. The young man on line stayed with me until the ambulance arrived. Thanks so much.



07/11/2019

Life Alert has been very helpful when mom has fallen and needed help getting up. They called all her kids with info and kept us updated about the emergency people and what was going on. I really appreciate their help and service.



07/10/2019

I am so grateful for Life Alert. After having a nasty fall this past March, it required a week in the hospital and 23 days in a rehab facility. While in rehab, I told everyone that lives alone, they should have Life Alert. I can’t believe people are too proud to admit they need help. Thank you and God bless you for the service you provide.



07/10/2019

On the morning of Mother’s day, I got out of bed and got my feet tangled and fell on my back getting my body “wedged” between the bed frame and the mechanical reclining chair. I could not move in ANY direction. I could not turn my body over to get on my hands and/or knees. The more I struggled the more panicked I became! Luckily, I was wearing my Life Alert pendant. I pushed the button and Life Alert contacted the fire department to “rescue” me!



07/10/2019

I hadn’t been feeling well all that day, so I decided to go to urgent care to see what was going on. I have a history of asthma, and the pollen was very high that day. I had taken breathing treatments and was using my rescue inhaler, but nothing was working. I was gasping for air and began feeling very strange. I hit my Life Alert button and rep came on immediately. I gasped, “I can’t breathe; I can’t breathe!” They said they would send help and I apparently passed out because the next thing I knew there were firemen in my living room and EMS was giving me oxygen, I was taken by an ambulance to the hospital where I remained for four days, I was suffering with COPD and pneumonia. I am so grateful that Life Alert saved my life.



07/10/2019

While I was standing on a chair to change a light bulb in the ceiling fixture, I stepped backwards and went straight down on my right leg and broke my ankle. I did not lose consciousness and pressed my Life Alert button. When I was not sure if I was heard, I crawled on my belly to where I could hear the Life Alert attendant telling me help was on its way. Thank you!



07/10/2019

Mom was having trouble breathing so she pressed her Life Alert button. They answered right away and sent the paramedics and fire department to her aid. The attendant stayed on the line until help arrived and they knew she was okay and on her way to the hospital. My sister and I were notified by Life Alert and were able to meet her at the hospital emergency room.



07/10/2019

My mother was having a seizure (result/affects of a new medication) and we tried calling 911 on our home phones, but was placed on “HOLD.” When we hit the Life Alert alarm we had immediate contact with a representative and the ambulance arrived within minutes. I’ve recommended Life Alert to several folks as a result of this one event.



07/10/2019

I had a stroke. I was so thankful for Life Alert, as I have a cell phone and I didn’t have to find it. All I had to do was push a button that was hanging around my neck. Thank you God and Life Alert.



07/09/2019

I fell in the middle of the night. I got up with the walker to shut the door, the night lite was bothering my sleep, and went backward with my walker. I rang my bell for Life Alert, they answered promptly. I was promptly surrounded by the fire department, police, and the ambulance crew. My husband never woke up! I sent them to wake him. I soon found out I had broken 3 ribs, oh, how they hurt.



07/09/2019

I got weak, short of breath, and was shaking. Felt like I was going to pass out. I pressed my [Life Alert] button and the person that was on line said they would call ambulance. They called every person on my list. Called [friend] and told her what was going on and would keep her updated. Ambulance arrived and so did two people on my list. Was very satisfied with service.



07/09/2019

A hit and run knocked down power to a phone line-mainline, dead. I checked my cell phone, Dead, Panic!! I then called Life Alert on the base - they helped by contacting my daughters and grandson, my daughter who was at work had been trying to call - was worried, so after contact from Life Alert, she was able to come home. They were so gracious about helping me - they stayed with me until my daughter came home. This so helped, kept us from a “Big Time Panic!” Hard to express how much [Life Alert] relieved us, good to know they were there.



07/09/2019

I fell off a step going up to my bed which is high. When I did, I got stuck under the nightstand. My son had left the house so I was alone…until my Life Alert sent for an EMT, which they then sent for an ambulance. I had two broken ribs, and two broken fingers. Thank you, Life Alert. They, by the way, located my son and he met me at the hospital.



07/09/2019

I was in the kitchen making a meal, when I got dizzy. I pushed the Life Alert button and I passed out. I don’t know how long but somehow [EMS] got into the house and I couldn’t get up, I tried and tried. Thank you, Life Alert. I really appreciate your help. I spent five days in the [hospital] and I’m feeling better, but need to see a neurologist.



07/09/2019

I got sick during the night, was getting weaker by the minute. Talked to a Life Alert person after I pushed the button, and the EMS was at my door. They took me to the hospital where they diagnosed me as having a bad stomach virus. I feel save with Life Alert. Thank you.



07/09/2019

I was having problems breathing, contacted Life Alert and was helped, with help from fire department and EMS, within minutes. Thank you for being there for me.



07/08/2019

I cut the tip off of one of my toes with much hemorrhage. Life Alert responded immediately and I arrived at the emergency room. The pendant allowed me to request help immediately. Without it, I would have taken several minutes to access and press the “help” mode.



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