37,707

  Happy Customer Testimonials

  (since 7/3/2008)
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02/23/2018

Dozed off in my scooter and fell out. Unable to get up off the floor, was able to push the [Life Alert] button, they called back. They stayed on the line with me while dispatching the EMT’s to get me up. I appreciate very much what they did for me when I fall. At 80, my muscles just don’t work right.



02/23/2018

Mom fell in the bathroom and hit her head on the sink. Life Alert called for EMT’s, they were courteous and efficient, and I was able to meet her at the hospital because I was called by Life Alert. Mom had a UTI and concussion, but is fine now! Thanks!



02/23/2018

I am so grateful that I got this membership. My mom used it on many occasions and the staff came on immediately. Our last call mom fell on the floor and could not get up. An ambulance was called and the she was taken to the hospital. I really appreciate the dispatcher’s professionalism. Thank you, Life Alert, you really do help save lives.



02/23/2018

I fell in my driveway and couldn’t get up. I pressed my button in my purse and an ambulance was called. Life Alert stayed on the line with me until an ambulance came and went. I was bleeding badly from the arm, I fell a few weeks later and pressed the button again. Ambulance called and took me to the hospital – Life Alert was online the whole time.



02/23/2018

Mom had fallen and could not get up. Life Alert was wonderful. They called me and dispatched the ambulance. So nice to have them! My mom would have laid on the floor for hours if weren’t for them.



02/23/2018

On 12-9-17 my mom opened her back door – thinking she’d heard someone – and she fell, cut herself in several places, got a black eye, cut over right eye, etc. I was at work, paramedics called me, I came home, paramedics and fire department had her bandaged and she didn’t want to go to the hospital. Many thanks to them and to Life Alert – thanks so much.



02/23/2018

I had a severe cold and had taken over-the-counter cold meds, without food in my stomach, and started passing out. I was able to push my [Life Alert] button before I went out. The next thing I know, they were waking me. Some new meds I was taking started to make me bleed internally – and severely. In the bathroom I passed out, but pushed my button just in time. They saved my life!!



02/23/2018

I fell in my home face down on a metal grid. Smashing my face and damaging my left knee. I used my Life Alert to get help. They responded immediately. Thank you so much for saving me.



02/23/2018

I let my dog out not realizing my gate was left open. I went after my dog too fast and fell. Thanks to Life Alert, the fire department came right away and I was helped up. They offered any other help I might have needed, but all was fine. Thank you, Life Alert.



02/23/2018

The service was excellent – I had fallen and within minutes I was talking to a [Life Alert] representative and he contacted my family who lives nearby – the ambulance was soon here and I was taken to the hospital – fortunately mine was a blood pressure problem and I was able to go home that evening.



02/23/2018

Mom was home alone, she fell and was unable to get back up. She activated her [Life Alert] necklace and advised what happened. The quad arrived within minutes. She was transported to the hospital where it was determined she had broken her wrist.



02/23/2018

I was getting out of the bathtub/shower and my knee gave way (buckled under) my health aide was unable to hold me up, so I landed on the floor of the bathroom. The EMTs came immediately after I pushed the [Life Alert] button (within 10 minutes). They lifted me onto the toilet, after which I was able to get dressed. I opted not to go to the hospital because I did not injure myself.



02/23/2018

I fell in my garage and I attempted to get up (in spite of pain), but that didn’t happen after I tried and tried to right myself. I gave in and called because I always wear the Life Alert button. Within minutes (1 or 2) my phone rang but I couldn’t reach it. Very soon the medics and the firemen arrived and administered to my needs. Thanks – Blessings.



02/23/2018

My Life Alert has been wonderful. I have used it several times and I am so grateful to have it – response is always very prompt. I am 82 years old and proud to recommend it to others.



02/22/2018

The first time I had to use Life Alert I remember how worried, nervous, and frightened I was. Thank the Lord I had joined up. Knowing that I was not alone. The staff has always been most courteous with me – that sure helps when you are sitting on the floor and worrying. I made a good choice. Thank you.



02/22/2018

!!Excellent!! Communication during emergency and after. Mom recently moved and it went smoothly thanks to your helpful staff. I can’t recommend Life Alert enough!



02/22/2018

They were very helpful. I’m very happy to have the Life Alert. I don’t know what to do without them. God bless you all, and thank you very much.



02/22/2018

Life Alert was very helpful every step of the way. My mother needed an ambulance, called to go to the hospital due to back pain that made her unable to get out of her chair. Life Alert was called and stayed on the line until the paramedics arrived.



02/22/2018

I slipped off the toilet seat and was fasten between seat and shower. When I went off, I hit my head on shower and I couldn’t get up – (I’m 95 years old) I had my Life Alert on and pushed the button. All doors were locked and I was the only one in the house Life Alert men came though the garage door and came in. They took me to the hospital by calling 911.



02/22/2018

We had an electric loss of power, my recliner was in an up position. I tried to get off the chair and fell on the floor and could not get myself up. I hit the [Life Alert] button around my neck. It took an agent less than a minute to pick up and I had appropriate help to get to me in 5 minutes. Excellent.



02/22/2018

My 86 year old mother-in-law lives alone. She was taking a bath and when she was done found herself too weak to lift up out of the bath. She pressed the Life Alert button on the side of the tub and asked that her daughter be called to come over and assist her. Everything turned out ok.



02/22/2018

On December 23, 2017, I took a tumble. I was closing my blinds on the window. I took a step back tripped over something. I fell on the arm of the couch, down in the seat, then proceeded falling on the floor, face down. I tried to get up, couldn’t. Punched my Life Alert necklace, the dispatcher asked if I had an emergency. Yes, I told her what happened and the rescue squad was here and helped me up. No broken bones!



02/22/2018

I locked myself out of my house. I had on a pair of socks – no shoes, no coat. I could get in my garage but not the house. My cell phone was in my house. It was cold outside. My grandson was with me and we sat in his car. I remembered my Life Alert button. I began pressing it and before I knew here came the fire department. They got us in the house. Thank the Lord and Life Alert.



02/22/2018

I had heart palpitations and Life Alert came to my rescue. Within 15 minutes the paramedics were here and I was taken to the hospital. I’ve already signed up my girlfriend, and I will keep recommending you every chance I can.



02/22/2018

I became dizzy and my blood pressure went really high. I called Life Alert and EMT’s were here very quickly. My sister and my son also were summoned, as my family to call, and I was transported to emergency and taken care of in a timely manner.



02/22/2018

I inadvertently got 3 of the fingers of my right hand stuck when I attempted to close a folding ladder. After I pressed the button on my emergency necklace, I explained to the [Life Alert] dispatcher what happened, and he assured me that an EMT would arrived within five minutes. Dispatcher kept his word and the EMT technician swiftly dis-attached my fingers from the ladder via using a special tool similar to the Jaws of Life. Had the EMT arrived as little as 10 minutes later, I almost certainly would have had to have all 3 of those fingers amputated, as the closed ladder cut off the blood supply leading to these 3 fingers and gangrene would have inevitably developed.



02/22/2018

On December 30, 2017, I was home alone. I noticed the left side of my face was swollen, so I started to put warm compresses on it. Then all hell broke loose. I was spectacularly nauseous, unable to stand, and incontinent. I crawled trying to reach a phone but gave up and pushed the button on my lanyard from Life Alert. I heard a voice from the console. The next thing I remember is being in the emergency room with my stepchildren sitting beside me several hours later. I was in septic shock and close to death. The infectious disease specialist told me that a few more hours and I would be dead. The hospitalist taking care of me said that she has had many patients who Life Alert saved. It is difficult to get people to accept your services but telling my story helps. My stepdaughter now has your service. Elderly people are the most difficult. Thank you.



02/22/2018

I fell on my icy driveway as I walked to my mailbox. My granddaughter lives three miles from me. I had my cell phone in my pocket but it was not in my pocket. It must have flown somewhere as I fell. I hit my head on the cement which left me quite dizzy. I crawled to my front door. I had installed Life Alert barely a week before I fell! As I got into my kitchen I thought to myself, why not call Life Alert. An ambulance was here in less than six minutes. I am 84 years old and can’t afford to take any chances. I totally (after two years of hemming and howling) can’t tell you how glad I am to have this security! One of the ambulance drivers found my phone in the yard next to my yard. Thanks!!



02/21/2018

I was very pleased with Life Alert service. I used them once in November and again in December. They were friendly, kind and caring. I appreciated the operator being on the line with me until the help arrived. Thank you.



02/21/2018

After getting out of the tub, I got dizzy and fell backward into the tub. Since my son could not lift me out, he called Life Alert. They arrived quickly, and gently got me out, then took me to the hospital. I was given tests on my head and neck.



02/21/2018

Was here quickly, picked me up from the floor and examined me. Very nice. My daughter is more comfortable knowing I have Life Alert since her father, my husband, can’t hear. I’m 85 and he is 90. I’m very happy that I have Life Alert. Daughter that takes care of us is comfortable too.



02/21/2018

My grandmother has used [Life Alert] several times and has been pleased with the response time. Our family is grateful for the service and it really has saved our precious family member!



02/21/2018

My husband fell and I could not help him as he is too big for me. I pressed my Life Alert and I got immediate help. 15 minutes later 2 men arrived. They got him up and made sure he was ok. Very thankful we have Life Alert.



02/21/2018

[Husband] got very sick and weak. I called Life Alert, they, in turn, called the rescue service and ambulance service. They were all very courteous and took care of him. The ambulance team brought him to the hospital. Life Alert also called my daughter.



02/21/2018

I had been sick with the shingles and had been running a fever. Was very weak and went to go down the hall and passed out. My daughter immediately pressed the Life Alert button and the operator came on very quickly. She was very nice and got an ambulance here promptly. She stayed on the line with my daughter and assured her someone was on their way. Ambulance arrived and took care of me.



02/21/2018

I felt ill about 2 hours after I had laid down. I was very hot, dizzy, confused and shaking all over. My hair was very wet from sweating. I realized I needed help after I checked my blood sugar. I used 2 or 3 glucose tabs and it came up to 75. The emergency ambulance and some of our children came very quickly after I pushed Life Alert, and they and the fire department also came. They took me to the ER by ambulance and gave me the help I needed. Thanks!!



02/21/2018

The Life Alert machine, is in my small home office and when I pushed the button on my pendant, my son heard the machine, because it is located next to his bedroom. I received an ambulance almost immediately and spent 5 days in the hospital. I was diagnosed with atrial fibrillation. I woke up at midnight throwing up, with vertigo and could not stop throwing up, so that is when I pushed the button.



02/21/2018

Getting out of the shower/bathtub, I became very weak and couldn’t stand up straight. I rolled out of the tub and worked my way across the bathroom to a chair outside the door. When I saw that I couldn’t raise up enough to sit in the chair, I sat down carefully on the floor and punched the Life Alert button. They came promptly and helped me up. The doctors said I had a heart attack and put me in the hospital for a week. I have congestive heart failure.



02/21/2018

Living alone, Life Alert has been a source of comfort to me. The time came when I totally was unable to function and “breathing” became difficult. My daughter, who is a nurse, realized that I needed immediate oxygen and help. Life Alert staff was here within 10 or less minutes (including the fire engines).



02/21/2018

I experienced a fall in my home. I’m 89+ years and am not always as careful as I should be in walking about. Unfortunately I lost my balance and fell. Unable to get up on my own, I had to resort to Life Alert to get me back on my feet. Fortunately, I wasn’t hurt (only my dignity was hurt!). Life Alert came within 10 minutes and got me, back onto my feet and into a nearby chair. Thanks to Life Alert I was able to continue on with what I was doing when I fell.



02/21/2018

My dad was having chest pains when we pushed the button on his Life Alert pendant. We had an immediate response from Life Alert. They asked about our emergency, and stayed on the line with us while we waited for the ambulance. The fire department arrived first and they spoke to them and asked questions about his condition. They continued to let us know they were still with us till we left for the hospital. As in times past, it’s comforting to have Life Alert during difficult times.



02/21/2018

I was having chest pain. The [Life Alert] staff followed all things necessary to take care of me – they called my family and the emergency crews that I needed to take care of me. They stayed on the line and talked with me and my family till help arrived. Thanks so much for being there.



02/20/2018

I fell backwards into the bathtub - clothes and all. I was able to reach the Life Alert button that was placed on top of the toilet tank. The dispatcher was kind and courteous and called the firemen. They came and removed me, assessed my status, and felt that I was ok. Thanks for being there for me.



02/20/2018

My mother fell in her bedroom and I was unable to lift her by myself. Life Alert answered quickly and got EMT’s to our door within 15 minutes. This was the first time we needed the service and I was very impressed. Thank you!



02/20/2018

I fell into the back door, hit my head on the table, and my right hand hit around the table leg on chair, and the chair jammed my thumb. I hit the floor on my right shoulder and I couldn’t get to the door to unlock it so I asked them [Life Alert] to have my daughter come and unlock door and [Life Alert] did.



02/20/2018

I fell, slipped off my single bed. Could not get up. Bed railing was out of reach as I sat on floor, stuck. Life Alert stayed with me until 9-1-1 men came to get me on my feet. It was very comforting to hear the operator’s voice. She assured me I should not feel that embarrassed at all.



02/20/2018

My husband, at times, loses his balance and falls. At 88 he does not have enough strength to get up on his own. Life Alert, medics, and personnel have been quick to respond. They are professional and caring, and always offer to take him to the hospital if he requests that. He hasn’t needed hospitalization.



02/20/2018

Weird chest pain early am. Finally pressed [Life Alert] button and immediately the voice came on. Relief!! They notified my family, fire department, ambulance, and kept checking in with me till firemen arrived. This turned out good – did not involve heart. Backed up by emergency at hospital. Thank you for being there.



02/20/2018

I fell in my parking lot and felt stupid but I tried to stop the fall and hurt my right hand and arm, my head and right knee area, and was shocked that this happened. I had my outside box and button but tried to get to my apartment – when arriving inside I knew I had to get help and pressed my button – the rest is history. Thank God, I’m doing well, but Life Alert really took over and the hospital took over. Thank you for great assistance!!



02/20/2018

I was having a very hard time breathing so I pushed my button and Life Alert answered right away and sent help and also stayed on the line with me till the paramedics got here. I am very pleased with Life Alert and I have recommended Life Alert to all my friends that have problems.



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