43,782

  Happy Customer Testimonials

  (since 7/3/2008)
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07/01/2022

My mom had a stroke. I was in my room with my fan on and didn’t hear her at first. When I finally did hear her, I ran into the living room, I wasn’t in there but maybe 2 minutes and the ambulance was here and they were knocking at the door. Thank God for Life Alert. I don’t know if she’d still be here if not for Life Alert!! [She] is my mom and I strongly believe she’s here with us today because she had Life Alert!



07/01/2022

I fell in the bathroom and I pushed my Life Alert button around my neck. Someone talked to me until the emergency crew got here. They were so kind and helpful. I am very pleased with my Life Alert coverage.



07/01/2022

My mother is 90 years old. She pushed the [Life Alert] button and someone was talking to her and telling her help was coming. We have had to push the button a few times and your staff has always been wonderful, calm, reassuring and just plain lovely! Worth every cent and more!



07/01/2022

I am 80-years-old and live by myself. Anyone elderly and living alone should have a Life Alert. I passed out twice in April and was unable to get up by myself. Pushed my Life Alert and paramedics were here shortly. My son checks on me daily but often out of town for work. Couldn’t make it without my Life Alert.



06/30/2022

I thought I had indigestion. Debated to use my [Life Alert] pendant, so I called (“pushed”), a very nice lady talked to me and helped me decide if I should go the next step and request EMT. They arrived in 3 minutes, it felt like, and told me and my daughter who arrived earlier, that I had 160 A-FIB and possible heart trouble and they were correct. I saw a cardiologist soon and had a cardiac catheter. From that time I only have a cardiologist for my care… The choice made to take me to [the hospital] was lifesaving. Please thank people who took extra time to care for me, also to tell me the situation… I also was grateful to talk to the lady answering my pendant who did not rush me, we talked it over and I didn’t feel foolish having the EMT people come.



06/30/2022

I suffered pulmonary embolisms in both lungs. I truly believe I would NOT have survived without Life Alert. They arrived within minutes. I was on my way to the hospital almost immediately. They saved my life!!



06/30/2022

My mother fell and used her Life Alert necklace. Where she fell, they couldn’t hear her, so they sent EMS and called my home! They stayed on the line with her until EMS talked to them from her home. I was so thankful she had her Life Alert necklace on.



06/30/2022

I fell in the bathroom at 5 am and could not get up. I pressed the [Life Alert] button on my bathtub. The Life Alert staff was very nice and stayed on the phone with me until the EMS people arrived. It was a very positive experience and I am glad I have Life Alert.



06/29/2022

My husband fell and injured himself two times in 24 hours, both times in the early morning hours. I pressed his [Life Alert] button and talked with the Life Alert dispatcher who assured me that help was already on the way. He was hospitalized after the second fall and found to have been over-medicated with blood pressure medicine and water pills. I now have a sense of a security knowing help is always a button away!



06/29/2022

It was about 5 am when I got up to go to the bathroom. I still don’t know how it happened, I fell backwards and sat down hard on the bathroom tile floor. I tried to pull myself up – no luck!!! I pushed my [Life Alert] button and said “I’m on the floor, and I can’t get up!” So happy they answered right away and help came.



06/29/2022

The dispatcher was professional and comforting. At 1 am, a man broke through my living room picture window. I activated my Life Alert system. She called the police, took his description and advised me to lock myself in a safe room. The man made it to my second floor. When I told him to get out, he left my house. When the police arrived, the man was still on my front porch. He was arrested. The dispatcher stayed on the line, called back and offered to notify my family who were on my contact list. Thank you!



06/29/2022

I fell and broke my hip. I pushed the [Life Alert] call button and they came on the line. I couldn’t really talk so I had a man to talk to them and they stayed on the line until the ambulance arrived. I had surgery and stayed in therapy for 14 days at the hospital and came home and now finishing week 6 of home health and therapy. I told everyone at the hospital that they need to call Life Alert and everyone around me in the restaurant and ambulance people were impressed. Thank you for being there. May God bless all of you.



06/28/2022

I foolishly was on a high step chair replacing a cover I had cleaned when the chair started to wobble. I tried to keep my balance, but the chair tipped and I fell to the floor. I live alone so I called a friend and she made me call Life Alert. They came rapidly, and were very kind and decided I needed to be taken to the hospital. I still have sore ribs but will be fine. Life Alert is always respectful and I do my normal check-ins every month.



06/28/2022

I have fallen twice recently, once with result of a closed head injury. Life Alert responded immediately and stayed on the phone with me until paramedics arrived. They contacted my family and checked on my condition when I returned from the hospital. I cannot underestimate the value of their service. Hail to Life Alert!



06/28/2022

Life Alert was very responsive to my emergency call. An ambulance was called to take me to a hospital which was necessary. The hospital I recommended was where they took me. I found Life Alert people responsive to my needs. I will recommend Life Alert to others without hesitation. They saved my life.



06/28/2022

I couldn’t move my legs and the response was so fast! [Life Alert] stayed on the line until someone arrived. So very courteous! The second time they responded was very fast also. I fell on the sidewalk getting my mail. So glad I had Life Alert. They were very polite. I would recommend Life Alert to others!



06/27/2022

Mom had fallen 4 days prior. Refused to go to the hospital when EMS arrived. 4 days later, she could not breathe. We contacted Life Alert and EMS came and transported her to the hospital. Always a positive experience in dealing with Life Alert over the years. Service is top notch!



06/27/2022

My mother had fallen and no one was home to help her up. She hit her Life Alert button, they answered and within a few minutes, fire and paramedics were here. They called back a little later and checked on her. Always very nice and always very professional.



06/27/2022

Fell in the garage, hitting my face on the right above my eye. I was unable to get up and pushed the Life Alert button. EMT arrived shortly and took me to the emergency room at the hospital. This was not the first time I have fallen and called the EMT’s via the a title="Life Alert" href="http://www.lifealert.com/HELPButton.aspx">Life Alert. It has paid off multiple times.



06/27/2022

My daughter saw how I was acting and called Life Alert. They came and by that time I was in and out of it. I was taken [to the hospital]. All of the tests that were taken were negative. I was there over night and was sent home. I give my THANKS to Life Alert.



06/24/2022

I appreciated that the [Life Alert] rep stayed on the phone with me until EMS was by my side. They even spoke to EMS to explain my health issue when at the moment I could not. I felt safe with Life Alert.



06/24/2022

My mother was having a hard time breathing due to COVID. She called me and I ushered her to push her Life Alert button. I knew they could get an ambulance there before I could… Thank you Life Alert for the peace of mind you have given me over the years we have your service.



06/24/2022

Acute respiratory distress. Unable to speak more than “yes” and “breathe”. Life Alert was prompt and reassuring and stayed on until Rescue staff assured them transport to hospital was in progress. Very courteous and professional. Truly a life saver!



06/24/2022

Thank you so very much for your excellent job! God bless you all. I had a mild stroke, I could not get up from bed. I was like a stone. When I was able to move my hands and feet, and get up, I called Life Alert which is always near my bed. In less than 2 minutes, someone answered. She assured me so gently that “help is on the way.” The ambulance came quickly!



06/23/2022

After falling on my porch, I felt distressed, not knowing how I could get help. I remembered that I had my Life Alert necklace on and immediately pushed the button. The sweetest lady answered and assured me that help was on the way. She called my daughter and remained on the line with me until my daughter arrived. She constantly asked if I was ok, and kept me calm. This service saved me from a terrible situation.



06/23/2022

I was getting out of bed and slid down to the floor. I could not get back up on my own. I pushed the [Life Alert] button and emergency personnel came to the house, let themselves in and asked if I needed to go to emergency. I declined and they left after signing paperwork. The service was great.



06/23/2022

I don’t know what I would have done if it was not for Life Alert. About 2-3 weeks ago, I was working in the front yard, trimming a flower bush using the small shears. It slipped, went into my right hand and nicked a vein. I pressed my [Life Alert] button and told Life Alert I was outside…They called for help as soon as I pressed for help. You are #1. It was 3” long and 2” deep. Thanks for your service.



06/23/2022

I was wearing the Life Alert medallion when I had a stroke. I pushed the button and Life Alert spoke with me and immediately sent paramedics. This action saved my life.



06/22/2022

My mom is 90. Slipped in the bathroom and broke her hip. She grabbed the sink which fell off the wall (the pedestal) and it broke on her head and 2 big gashes were in her head. She was bleeding everywhere. Without Life Alert, we could have had a fatal outcome.



06/22/2022

Life Alert is my life line. I have 3 children but they do not live [nearby]. [Life Alert] is there all the time and you stay with me until help arrives. You don’t realize the peace of mind you give me. I couldn’t live alone without it.



06/22/2022

I love to tell people how great I believe Life Alert is wonderful to me. If I have an alert, all I have to do is press a button and someone at Life Alert is right on the phone and they will stay with me until EMS is here. I couldn’t even ask for anyone that is more alert than Life Alert is.



06/22/2022

I fell and smashed my face into the floor, catching my arm in the railing. I thought I had broken my front tooth. There was a lot of blood. Your [Life Alert] representative stayed on the phone with me until the EMTs arrived. They next day he called to check on me. Thank you so much!



06/21/2022

My mother lost her balance and fell in her home. She pressed her Life Alert fob and received assistance very quickly via local EMS who safely assisted her back on her feet. Life Alert contacted me and also provided support for my mother until EMS arrived. EMS personnel waited for my arrival as requested by Life Alert staff, before exiting and signing off. Thank you as always for your assistance!



06/21/2022

I am writing this for my mom who is 95-years-old. She recently had a severe nose bleed that I could not stop. I pressed her Life Alert button and the response was swift. The EMT’s were very efficient but also handled my mom as if she was their mom. I am very grateful that she has Life Alert.



06/21/2022

I had a bad female issue in the bathroom and my phone was in the kitchen, so I pressed my [Life Alert] button and asked them to call my friend on my list to come and help me. It was an issue for a lady and not my dad or brothers. She came over and helped me out. I am very thankful for my button. It makes me feel very safe. Thank you for your help.



06/21/2022

I had pains around my heart. I pressed the button for help. In no time at all, I had the ambulance, a fire truck, and a county deputy at my house. My daughter was notified immediately and was able to arrive in time to give the paramedics all my info before the trip to the hospital. It wasn’t my heart, was not that serious, but Life Alert helped so much in this situation!



06/20/2022

About 2 am, I fell and hurt my left leg. I live alone and all doors were locked, unable to get to my phone to call my daughter so I pressed my [Life Alert] button around my neck and I was able to talk to them over my phone. They sent the EMT’s and talked to me through my cat’s door, broke in, and got me out of my home, into an ambulance then to the ER. X-rays showed fractured left bone near hip. I now tell everyone over to 50 to get a Life Alert!!



06/20/2022

Life Alert was so responsive in calling for help when my sister fell. Not only was help contacted right away, a call to me (her sister) was made so I knew about her fall. There were a few times she hit her emergency button by mistake. They were very kind.



06/20/2022

My mom had a stroke during the night and fell as well. She was able to push her Life Alert button and an ER team came and took her to the ER. They also called me. I am so grateful for how well everything worked. Life Alert is truly a life saver and provides me and my mom with peace of mind.



06/20/2022

I slipped and fell in my bathroom and after several minutes managed to crawl into the hallway. Could not get any further closer to my call box but I pressed my [Life Alert] button and yelled and shouted for help. I was heard fortunately and several minutes later an EMT ambulance arrived and got me to [the hospital]. I am 97-years-old, live alone and am grateful for the help I received in my time of need. Thank you.



06/17/2022

I slipped off my bed – I was ok. I told them when I pushed [the Life Alert] to tell my daughter I was ok. I just needed help getting up. They did, so my daughters did not panic when called. I’m 93 and my [Life Alert] is the reason I can still stay alone. My daughters love it also.



06/17/2022

Every time we had an emergency, I called Life Alert. Life Alert got the 911 and EMS services on the phone and stayed on the phone until help arrived and they communicated with emergency teams. Thank you Life Alert.



06/17/2022

I have had to use my Life Alert pendant several times and each time I have had a positive experience. The person on the phone is always courteous and helpful. My local fire department had told me that you folks are excellent.



06/17/2022

Life Alert was patient, and very helpful. They kept us aware of EMT on route. They stayed on the line until all were okay. Glad we have this service. We have used it 3x and each time we felt we were in capable hands!



06/16/2022

I fell and tripped over my walker. For a moment, I thought I was paralyzed. I could not move. …. I was in terrible pain. Bleeding on face and head. Your [Life Alert] operator stayed with me the whole time. Paramedics came and immediately took me to the hospital. Thanks, thanks, thanks!!!



06/16/2022

I fell in my home and thanks to Life Alert, the fire department and paramedics came immediately. They picked me up off the floor and took my vitals and gave me an EKG, etc. They were all fantastic! I feel so blessed to have Life Alert!! Life Alert stayed on the speaker phone with me until help arrived! They are the best!



06/16/2022

I fell and was unable to get up. Life Alert stayed on the line with me and checked in with me periodically until help arrived. When help arrived, my medical history and medicine list was given to paramedics. I did not feel alone because I knew that Life Alert was with me.



06/16/2022

I have used Life Alert on myself 3 times in the last 4 months. I have A-FIB heart problems due to medicines being too strong for me. I wear it around my neck at all times now. It is a comfort to know I am not alone now. I have bad knees so when I fell, I had to call paramedics to help me stand up.



06/15/2022

I was fainting while on the way to turn off the TV. The next thing I remember is looking up at the ceiling. My foot started hurting. Then I pushed the [Life Alert] button. The person on the monitor was quite calming. We stayed in contact until the fire department and EMT arrived. I felt confident and was being taken care of professionally and ended up breaking 5 bones in my foot. I don’t know how it happened. I do recommend Life Alert to others. Thanks to all involved.



06/15/2022

My mom’s heartrate was high and rapid. She pushed her Life Alert and an ambulance arrived shortly after and got her heart rate regulated enough to take her to the hospital. I live 30 minutes away so it was good to know someone got to her sooner than I could.



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