46,056

  Happy Customer Testimonials

  (since 7/3/2008)
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03/20/2025

The power had gone out which caused me to fall. I called Life Alert and the response was prompt and the dispatcher was helpful and respectful. I have nothing but good things to say about Life Alert.



03/20/2025

I fell in the kitchen and my [Life Alert] Main Unit was in the east wing living room. I pressed my pendant to call for help. The pendant worked even at that distance from the Main Unit, many thanks!



03/20/2025

My son pressed my pendant when I fell and needed help. The [Life Alert] dispatcher notified the Paramedics to get me off the floor. They were very courteous and professional.



03/20/2025

Mom fell in the kitchen and hit a cabinet, causing her to bleed from her head and ear. She pressed her [Life Alert] pendant and the dispatcher sent EMT’s to help her and treat her.



03/19/2025

I pressed my pendant when I fell and was unable to get up without help. The dispatcher answered right away and sent EMT’s and my son to help me. I am very pleased with Life Alert and recommend the service.



03/19/2025

I fell in my bedroom alone and pressed my Life Alert pendant. The dispatcher sent EMS to my home to help me, as well as contacting my daughter and sister.



03/19/2025

I had an open wound on my forehead that would not stop bleeding. I called Life Alert and the dispatcher was very helpful in getting me transported to the ER.



03/19/2025

I fell outside my home and didn’t have my phone with me. I pressed my pendant but was unable to speak. Even though I couldn’t reply to the dispatcher, they still sent EMS to get me up. Thank you, Life Alert, for being there when I needed you.



03/18/2025

When I had my emergency the Life Alert dispatcher was efficient, polite, and spoke clearly. They also stayed on the line until the ambulance arrived, all was good.



03/18/2025

I called Life Alert after a fainting spell. The [dispatcher] responded right away and called my daughter to take me to the hospital.



03/18/2025

I activated my [Life Alert] GPS Help Pendant when I was unable to get off the floor. Local EMS was quick to respond and take me to a hospital.



03/18/2025

It sounded like someone was breaking into my home. I called Life Alert and told the dispatcher I needed police. He stayed on the line with me until the police arrived and explained the situation to the officers.



03/17/2025

I fell down and called Life Alert and they responded right away. Soon I had Emergency Services at my house to help me.



03/17/2025

One night I was feeling pain in my chest near my heart. I called Life Alert and the dispatcher told me help was on its way to my address. Ambulance was in my driveway in less than 5 minutes.



03/17/2025

I experienced a fainting episode while my son was with me. He pressed my [Life Alert] pendant and spoke with the dispatcher while I was unconscious. Paramedics arrived soon after to take me to the nearest hospital.



03/17/2025

I fell to the floor unable to get up due to recent knee replacement surgery. I called Life Alert and the dispatcher kept me updated on when the ambulance would arrive. Thank you!



03/14/2025

Thank you all very much for the service you provide. My mom feels much more comfortable and safer on her own. All of the Life Alert dispatchers have been very supportive as well.



03/14/2025

My wife fell in the kitchen and was unable to get up. I pressed my pendant and soon an ambulance arrived to take her to the ER. Thankfully there were no injuries.



03/14/2025

I have a difficult time communicating my needs and feelings. It is such a great relief knowing the Life Alert dispatcher will take control of the situation. They help keep me calm while help is on the way.



03/14/2025

Life Alert was a tremendous comfort when I fell. The dispatcher stayed on the line with me and kept me calm until help showed up.



03/13/2025

I fell and was bleeding profusely from my head due to blood thinners. I couldn’t use my phone as the power was out in the hurricane. I pressed my [Life Alert] pendant and within minutes I had EMS making their way into my home to take me to the hospital.



03/13/2025

I fell on the floor and injured my shoulder. The [Life Alert] dispatcher answered just seconds after I pressed my pendant. They called an ambulance for me and stayed on the line until they arrived.



03/13/2025

Mom called Life Alert when she fell at home while everyone was out. The dispatcher notified me EMS was on the scene. The peace of mind this service offers is well worth it.



03/13/2025

My doctor put me on a new medication that was too strong to the point where I was unable to walk. I called Life Alert and the dispatcher sent an ambulance team to me. Very prompt and efficient.



03/12/2025

I have a heart condition and high blood pressure. I was having chest pain and an irregular heartbeat. I pressed my [Life Alert] pendant and EMS arrived quickly and determined I did not need to go to the hospital.



03/12/2025

Life Alert called to notify me that my mom had fallen in the bathroom and EMS were already there helping. The dispatcher even called me back later to make sure mom was ok.



03/12/2025

I fell to the floor and was unable to get up. I called Life Alert but was unable to speak to the dispatcher. They still sent an ambulance and notified my contacts of what happened.



03/12/2025

The [Life Alert] dispatcher who answered during my emergency was so kind! She stayed on the line with me and was very thorough in communicating my medical needs to the EMT’s.



03/11/2025

It is a great relief to know that Life Alert is reliable and takes control of the situation. The dispatchers are able to provide EMT’s with all my medical history.



03/11/2025

I fell and couldn’t get up after dealing with vertigo and nausea. I called Life Alert for help and they notified my nephew for me and stayed on the line until he arrived. We’re both very impressed!



03/11/2025

I fell from a ladder indoors, resulting in a broken arm, broken, ribs, broken scapula, and broken leg. I called Life Alert who immediately contacted an ambulance to take me to the hospital. Everything worked out so well!



03/11/2025

I woke up to sever pain going across my chest and down my left arm. I called Life Alert and the dispatcher stayed on the line with me until EMT’s came. The dispatcher even gave the first responder my medical info.



03/10/2025

I fell and split my head open in the garage and was unable to get up. I called Life Alert and soon had paramedics show up to take me to the hospital.



03/10/2025

My grandma had fallen during the night and pressed her pendant. The [Life Alert] dispatcher quickly answered and sent EMS to her to take her to the Emergency Room.



03/10/2025

I always appreciate how quickly help arrives whenever I press my pendant. [Life Alert] are always patient even when I accidentally press my pendant.



03/10/2025

My mom has fallen a few times alone in her apartment. Life Alert always answers whenever she presses her pendant. My mom wouldn’t be here today if not for this valuable service.



03/07/2025

My mom fell just 10 days after getting Life Alert. She broke her harm and passed out from the pain but was able to press her pendant first. When she woke up the EMT’s were already on site treating her. I’m so thankful for Life Alert!



03/07/2025

I fell but remembered to call Life Alert who sent for EMS. I had a concussion and I could’ve been stuck on the floor until the next day when my daughter came to visit.



03/07/2025

My husband has Parkinson’s and is unable to get himself up when he falls. He called Life Alert and the dispatcher answered immediately and sent for an ambulance.



03/07/2025

I fell in my garage and tried to get up for hours before finally pressing my pendant. The dispatcher answered and I had EMT’s here to get me back on my feet in no time.



03/06/2025

I once had to use my Life Alert 3 times in one day and each time they were professional and helpful. One time I accidentally unplugged my Main Unit and Life Alert called me to notify me. Thank you!



03/06/2025

I fell and hit my head on the tile floor so hard that I wasn’t able to move or get up. I pressed my pendant and help arrived in minutes to transport me to the hospital.



03/06/2025

I’m paralyzed from the waist down and sometimes I would fall to the floor while transferring to my bed or chair. Life Alert is a great product for getting me the help I need to get off the floor. Good job.



03/06/2025

I stumbled and fell outside right at the front door. I called Life Alert who summoned medical aid for me in minutes and even notified my contacts. All in all, a priceless service!



03/05/2025

I fell out of bed and hit my head on the floor. I tried calling out to my caregiver but got no response. I called Life Alert and they were quick to answer and send paramedics. They even helped me get back to bed.



03/05/2025

Mom had a fall while getting dressed and was unable to get up. She pressed her pendant and the dispatcher quickly answered and stayed on the line until EMS arrived.



03/05/2025

I fell and injured myself pretty badly, causing me a great deal of pain. The Life Alert dispatcher stayed on the line with me until the ambulance arrived. The whole experience was most comforting.



03/05/2025

Mom needed to relocate to a rehab after her hospital stay. Life Alert was able to transfer the service to the new address temporarily and even performed tests to ensure the system worked. This service is outstanding!



03/04/2025

I fell in the bathroom during a power outage and was on the floor alone in the dark. Even without power I was able to call Life Alert who notified EMS. The dispatcher even notified my son who showed up to assist me.



03/04/2025

I woke up to my left leg being badly swollen and in excruciating pain. I called Life Alert and the dispatcher had help here in under 5 minutes. What a comforting experience.



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