44,006

  Happy Customer Testimonials

  (since 7/3/2008)
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09/23/2022

I started having trouble breathing. As time went on, it started to worsen. I pushed my Life Alert button and I received a prompt response. Help came in minutes. I was hospitalized for five days, now I’m okay. You can count on Life Alert!



09/23/2022

When I need Life Alert they are always there, and they are very helpful. I am glad I have Life Alert, I couldn’t live without Life Alert. I am glad they are in my life.



09/23/2022

He fell and hit his head. We called for help. [Life Alert] dispatched the EMT’s from the nearby fire department. They transported to the […] hospital where they admitted him for observation. All tests were negative, so after 3 days he was discharged. We have had Life Alert for a few years. They are always very helpful and friendly. We are very happy with your service. Thank you!



09/23/2022

When I called Life Alert I was terrified that I was having a heart attack. They answered almost immediately and the person that took my call was very helpful the way they helped me to calm down. In just a few minutes an ambulance was here to take me to the hospital. I am very grateful for Life Alert.



09/22/2022

Whoever came up with this idea of “Life Alert, I’m falling and I can’t get up’” for helping the aging, needy and the disabled population is a genius. I say this because I am a client with disabilities and a person who has a physical & mental impairment that limits a couple of major life activities. I believe that Life Alert’s main purpose considers disabled and impaired individuals such as myself. And that counts for something special that Life Alert is making a difference in my everyday life.



09/22/2022

My mother experienced a fall with a head injury. Had she not been wearing her [Life Alert] necklace, she would have possibly not survived as she lost a lot of blood. She has recently passed away (not due to the fall). My mother felt very safe and secure with Life Alert. Thank you all for helping our mother feel safe and independent.



09/22/2022

Wife has fallen two times. Life Alert has been so great when she fell. You could not ask for anything more. Life Alert is great in every way. I’m so glad we have it. I am worry free now. I thank all of you in Life Alert. Being a retired Marine & retired Deputy Sheriff, I understand what you do.



09/22/2022

This was our first experience. We received a call on the phone from a California number, but didn’t answer because was not in contacts. Then Life alert left a message and we realized my dad had pushed his alarm and had fallen. The fire department was at our home quickly! My father had fallen backward, and at 86 years old, could not get himself up. We could not hear him from where we were in the house. So grateful Life Alert persisted and my father was not seriously injured.



09/21/2022

I had two different episodes of getting dizzy, nauseous, and passed out. Thank God I had Life Alert. My daughter pushed the button – response right away. I was taken to the ER – 2 times by ambulance. First time, I had just had a heart valve replaced, second episode same thing, valve wasn’t working good. After third episode, I had to be shocked - got emergency pacemaker, back home in 2 days and doing ok.



09/21/2022

Felt faint, chest hurt, arms numb, cold, clammy, felt like having a heart attack. Life Alert got me an ambulance here quickly. The people on base were very helpful to understand my problem and stayed on mic all the time talking to me. Very caring. Thank you again and again.



09/21/2022

I fell on the floor, [Life Alert] helped me up. I was not injured. They were very helpful and took my vitals. Everywhere I go, Life Alert goes with me.



09/21/2022

I reached too far for something and fell and couldn’t get up. Life Alert was contacted. Local EMS responded and everything worked as it should. I have recommended Life Alert as we have been most pleased.



09/20/2022

I recently fell and fractured 5 or 6 ribs. The pain was so bad but I managed to press my Life Alert. They came with the ambulance in no time at all and took me to the hospital. The Life Alert staff was very kind and helpful. I would recommend Life Alert to anyone.



09/20/2022

We had two emergencies (falls) in a period of 6 weeks. Both times, the Life Alert person was attentive, calm, helpful, and courteous. I like that they stay on the phone with you until the ambulance arrives.



09/20/2022

[He] fell in the house and I was not able to pick him up. [Life Alert] button was pushed and they contacted the proper emergency people. They notified all on contact list to let them know there had been an incident. They stayed on the line until emergency persons arrived. Many thanks to them all.



09/20/2022

Late Saturday, I experienced stomach upset, vomiting most of the night, restless sleep. On waking, I was weak and dizzy. I called my son, my Life Alert number and waited for emergency squad and son to arrive. The Life Alert operator stayed on the line with me and made sure the squad had all my medical information was given to them and that I was stable and secure before he hung up. He was comforting and very reassuring. I thank him for his help.



09/19/2022

My grandma had Life Alert for a short time (1 week) when she had a stroke and found herself on the floor of her bedroom alone at home late at night. She is newly widowed and a neighbor friend had recommended Life Alert. If it wasn’t for her having this device who knows how she’d be today, but gracefully she received the emergency medical care she needed and is home with family.



09/19/2022

I had fallen and I’m unable to get up because I had both knees replaced and I can’t put pressure on them. Life Alert’s response was speedy and extremely efficient and courteous.



09/19/2022

I was having an episode with my heart when I pushed the [Life Alert] button, an agent responded in what seemed like a second. The responding agent alerted my son and the paramedics immediately and stayed with me until the medics arrived – all within I’d say 10-15 minutes. I felt like I was in good hands.



09/19/2022

It’s been a pleasure to have Life Alert around. I’ve used it several times.



09/16/2022

Life Alert is the best program we have for my husband. If he falls inside or outside, he knows to push the button, and he has used it a lot because of his falls. I’m so thankful for Life Alert. I don’t have to worry when I leave the house, I know he’s in good hands. He has brain cancer so this program is the best ever.



09/16/2022

The [Life Alert] response was very prompt and courteous. The paramedics arrived in a short amount of time. I simply needed help getting off the floor.



09/16/2022

Three medical emergencies in one week and unable to talk in one of them. [Life Alert] responded perfectly. Thank you for being the company you say you are!!



09/16/2022

Our family made plans in the evening and we told them to go, we would be alright. Of course, that didn’t happen. [My husband] moved the wrong way and fell, had to call for help. Your [Life Alert] people talked to us the whole time we waited for help to arrive. Everything went well, [he] is doing better. Want to thank you for your help, thanks!



09/14/2022

I was informed, when I woke up, that I was screaming, jerking legs (like fetal position). I chewed on my tongue, as after a few days, I noticed open-active-sores on the edge of my tongue. I was informed that, this time, 2 seizures occurred. As always, since the 1st time until recently, I’m glad to God that Life Alert exists.



09/14/2022

I fell down and was taken to a trauma center… Life Alert staff was very helpful and courteous and positive. Thank you for my Life Alert service.



09/14/2022

Life Alert got me help very soon after I called. Went to hospital, was checked and able to come home soon. Being a diabetic, I was dehydrated and my sugar was too high. Thanks to everyone at Life Alert for your kindness.



09/14/2022

I have always been pleased with Life Alert. I’m so glad I have it and felt more safe and secure.



09/13/2022

I was having difficulty of breathing and Life Alert was the one helping me to reach the paramedics and also, they extend my life. Thank you, Life Alert, for always making sure that your client will be safe and taken good care of.



09/13/2022

My mother fell on her driveway, used Life Alert to call for help and received excellent care. Thank you!



09/13/2022

I have had to use Life Alert several times. Each time, the staff was very courteous and prompt in answering the call and stayed on the line until help was at the house. I would not be without this service.



09/13/2022

When I had an emergency, [Life Alert] answerd in less than a minute. They also stayed on the phone with me until help came.



09/12/2022

[Life Alert] was there every time I needed them, every time. Really helpful. I would tell others, if you live alone, get Life Alert. You can count on them, they will be there for you. Real nice people to help you. That’s what they do for me. All the time, on time.



09/12/2022

I was very anxious after I called Life Alert and [the dispatcher] stayed on the line with me. She kept telling me I was not alone. She was there with me and was very encouraging.



09/12/2022

Mom fell and hit her head on the nightstand when she stood up. Apparently, she had a mini stroke and couldn’t get up. She pushed her Life Alert button and got immediate help. Life Alert called me, her daughter, and I was here in 10 minutes and met the ambulance. Life Alert saved her life! Thank you!



09/12/2022

I called Life Alert and they came right away. Life Alert saved my life, thank you Life Alert.



09/09/2022

I fell in my backyard out of range to speak into the main [Life Alert] device. I could hear them asking questions but couldn’t speak loud enough for them to hear me because I had 7 broken ribs. But I could hear the sirens within a couple of minutes. Saved my life! Thank you.



09/09/2022

I have called for extremely bad headaches. Life Alert hooked up IV’s and took me to the hospital after checking my vital signs. They were very courteous and helpful.



09/09/2022

I used Life Alert a time or two in the past since I’ve had it but this year, I had a heart attack. I knew it was my heart so I hit my button. I had open heart 24 years ago. That is extra good for open heart patients, but I felt unsure. Thanks to my Life Alert, I am here with 1 stint to my heart. Thank God.



09/09/2022

Mom fell and broke her femur. She pushed her Life Alert button and you responded as advertised. You made the whole unfortunate experience tolerable.



09/08/2022

I passed out from an AFIB… When I came to I was very confused. I remembered my Life Alert and pressed the button and went out again. I immediately had to have surgery for 5 broken bones in my spine. Life Alert saved me from a very bad situation.



09/08/2022

I fell against a kitchen chair Saturday evening and Sunday morning, my chest and right shoulder were very painful. I called the [Life Alert] and they took me to emergency. The service was quick and excellent.



09/08/2022

Life Alert is fantastic!! They stick with you until you think your crisis is over.



09/08/2022

First time, my wife was home and she pushed the button to get the service. The second time, I was home alone when I fell and I could not move at all. I moved around on the floor to get the main alert button. Both times, the [Life Alert] rang and the person on their end called 911. They came out quickly and helped me to get up. They checked me out. I did not have any broken bones. I am very grateful that I have the system to help when I am alone.



09/07/2022

My mother was not feeling well. I had just left her house fifteen minutes prior. She felt like she couldn’t breath so she pushed her Life Alert. She was in her bedroom and the Life Alert rep couldn’t hear her replies (she is also hard of hearing) but they immediately called 911 and my brother and myself to notify us she was in distress.



09/07/2022

Mom fell trying to get from her wheelchair to her recliner. No one else was home. Life Alert contacted the EMTs and they responded quickly.



09/07/2022

My mom had a diabetic episode. Life Alert was with her every step until emergency personnel took over. A truly fantastic service everyone should use! Thank you!



09/07/2022

Very polite and helpful to me. When I lean over and set off my [Life Alert] alarm by accident, they are still kind and helpful. I would recommend Life Alert to anyone. Thank you!



09/06/2022

My mother has used Life Alert for the past 8 years. You are truly a life saver! She fell down recently, home alone, and Life Alert called her back right away and sent the rescue squad. Speaking as a daughter who lived far away from her 88-year-old mother (who lives alone) – thank you Life Alert for giving me peace of mind. You are doing a great job.



09/06/2022

I got Life Alert for my husband. I find everyone there very, very courteous and very caring. They always call back just to check on us. I have used you four times just to pick him up and one time for the hospital. Thank you for always being there when I need you and you are always very fast.



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