34,498

  Happy Customer Testimonials

  (since 7/3/2008)
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03/28/2017

Smoke alarm went off due to my smoking. Life Alert phone me, but I did not hear the phone ring. Life Alert called paramedics and sent them to my home. Firemen also were sent. They checked out everything and said it was OK for me to go back inside the house. I was pleasantly surprised to see how quickly Life Alert and the firemen responded.



03/28/2017

[Life Alert] alerted local emergency and kept saying help was on the way, made sure all contacts were alerted and followed-up until all were contacted.



03/28/2017

One night, shortly after 6pm, I was watching T.V. in my bedroom. Suddenly, I heard voices coming from the alley. It also sounded like someone was trying to break into my backyard. I called Life Alert for assistance and they sent the police to my home immediately. Life Alert’s staff stayed with me on the phone so I wouldn’t be afraid. They were very helpful.



03/28/2017

I have multiple sclerosis and when I get a common cold, my whole body shuts down. The last two colds I’ve had, I‘ve fallen and called Life Alert on both occasions. They were extremely professional, friendly and most of all, helpful. I weight 220lbs and even if my wife is home, she can’t pick me up. I would strongly recommend Life Alert to anyone with a mobility problem.



03/28/2017

My mother needed the help of Life Alert due to the fact that she couldn’t get back to her bed after going to the bathroom. Life Alert contacted the fire department and they were able to get in to assist her in getting up and into bed.



03/28/2017

I was having trouble walking. My legs were aching and burning real bad. The EMTs were very polite and helpful. I ended up going to the emergency room. I am a diabetic type 2. I just want to say that Life Alert has helped me on several occasions. I live by myself.



03/28/2017

I was carrying 8 bags of groceries in the house and lost my footing on the last bag. I reached around the door frame to turn off light. I fell on the step—I ended up in a dark garage with the doors closed and couldn’t get up. I waited several minutes and finally pushed [Life Alert] button.



03/28/2017

My mother was having pain in her left side of her body and breast. I felt she wasn’t herself and pressed Life Alert. After 6 minutes, she felt better, was watching T.V. while answering questions of EMS and police. She declined to go to the hospital. I took her to her cardiologist the next week. All vitals were exactly the same as 6 months ago. We are just watching closely. It could have been gas!!



03/28/2017

I was very weak from the flu and I was getting ready for bed, turning to go into the bedroom when I just fell to the floor. I tried unsuccessfully to pull myself up off the floor, but to no avail. I hit my Life Alert button and talked to the operator telling her I couldn’t get up from the floor and within a short time, the paramedics arrived. They were very polite and helped me get up. It turned out to be a very comforting experience. They were the nicest gentlemen! A very comforting experience! Thanks.



03/28/2017

While collecting trash for weekly pick-up, I fell going from my kitchen through the living room (intended destination) to curb at outdoor sidewalk. Brunt of weight was borne on right knee. I was unable to stand/get up. Life Alert response was immediate as well as response from EMT and ambulance service.



03/28/2017

I lost my balance and fell on those concrete house flooring. I hit my head on a very hard floor. I called Life Alert and [EMTs] were there in minutes but I was semi-conscious. Men helped me get to the front door and put me on stretcher, took me to the hospital and entered trauma center. Very pleasant men and quite capable of the job. Thank you for the training you give them.



03/28/2017

I tripped and fell hitting my head on the dining room floor. My head was bleeding. I contacted Life Alert. Help arrived and police quickly. My oldest son was called. He called his siblings. He was called again to tell him that I had been taken to the hospital and gave him information. He was pleased and impressed by Life Alert’s performance.



03/28/2017

Life Alert was called to take client to the hospital. The [Life Alert] operator stayed on the entire time we were waiting for the ambulance to arrive and talked to us asking if we were OK and that she will be there until help arrived. Very professional and comforting. Thank you!



03/28/2017

My mom had fallen in the bathroom, she pushed the Life Alert button around her neck, and when the dispatcher came on and didn’t receive a response from her, they called the local emergency facility as well as contacting my sister, my brother in-law and myself.



03/27/2017

One day, I put on a pot of collard greens to cook. I put the burner (electric stove) on low. I rode to my daughter’s house for a minute. As soon as I arrived, my two daughters got a call from Life Alert saying the fire (smoke alarm) was going off. We told them no one was in the house but we were on our way home. When we arrived, the fire department came in and turned the stove off, opened windows. Everything was OK except for the smell. I appreciate [Life Alert’s] response. Thank you so very much for [Life Alert’s] service.



03/27/2017

Mom fell in her apartment. Life Alert saved her life. I call my mom several times a day. I visit almost every day, sometimes twice a day. I left town just one day before this happened. If not for Life Alert calling me, I would have never known she fell. I would have returned one week later to find her on the floor. Thank you, Life Alert.



03/27/2017

My 92 year old mother’s blood pressure rose to stroke level while we were at home. I called Life Alert and they stayed on the phone with me until paramedics arrived. The [Life Alert] man was genuinely concerned and willing to help and I felt comforted.



03/27/2017

I had fallen in the bathroom and used the [Life Alert] button to call for help. I couldn’t get up and Life Alert answered from my living room, brought the EMTs in and they drove me to the hospital. [Life Alert] called my friend and I got home the second day.



03/27/2017

I fell and just like the T.V. commercial says, “Couldn’t get up.” Now, I live way out in the country, but [EMTs] people were here immediately, helped back inside and were very reassuring and professional in every way. Whoever trains [Life Alert] is doing a great job. Thanks!



03/27/2017

While there was a problem contacting the health plan for approval/recommendations, Life Alert contacted emergency services. The patient knew help was coming which helped them remain calm and the family member was free to continue to attempt to get to the health plan and put the dog in a safe place.



03/27/2017

I experienced chest pain. Few seconds after a push of a button, Life Alert came on. Help was on its way. The information I gave Life Alert was relayed to paramedics. Life Alert made many attempts to contact family, even next day. Happy to know Life Alert is always there.



03/27/2017

My mother lost her balance and fell in front of her chair in the living room. She called me for assistance and I arrived to find her sitting on the floor. I alerted Life Alert who called for a lift assist. No injuries occurred and all were helpful who assisted my mom.



03/27/2017

Due to a fall, I had to call Life Alert for assistance in getting up. [Fire department] were here in 8 minutes (I live 2 blocks from the fire department). They were very kind and courteous. Luckily, I wasn’t hurt. I am grateful for Life Alert. Thank you.



03/27/2017

I woke up at 5:00am, lying on the floor beside my bed, not knowing how I got there. I was very weak from having diarrhea for one week. I was unable to get up off the floor. I pushed my Life Alert button and the paramedics arrived and transported me to the emergency room.



03/27/2017

I was accidentally locked out of my house on the back porch. I live too far and was unable to walk to my son’s home. After waiting a long time, I pressed the [Life Alert] help button. Life Alert could not hear me and they notified all persons. My son immediately came. He realized I was not hurt, he notified all concerned. All turned out well. Thank you so much for your prompt service.



03/27/2017

I fell and with both knees bad, I couldn’t get up. The only other person besides myself, was my 5 year old granddaughter. I wasn’t hurt, but I couldn’t put any weight on knees. I called Life Alert and in a matter of minutes, [EMTs] were here. Within seconds, they had me on my feet. Thank God.



03/27/2017

I slipped and could not get up. I pressed my Life Alert button, Life Alert staff called the fire department who came to help me up. I am grateful I have Life Alert.



03/27/2017

I had a stroke and pressed the [Life Alert] button. I told the person who answered the call that I was having symptoms of a stroke. [Life Alert] stayed with me on the phone until the ambulance arrived. My emergency numbers to my family was notified. I was very pleased with the care I received.



03/27/2017

I called Life Alert because my right leg was in bad pain and had been all that night. Life Alert came to help in a timely manner. The medics came and they tested my vitals and helped me out to the vehicle. They also helped me in the hospital. The peace of mind that Life Alert has brought to me is very comforting. Thank you for all you’ve done for one!



03/24/2017

I had severe pain in my right hip or muscles. I may have pulled my side. I couldn’t walk. I called Life Alert. They were very courteous and prompt and [EMTs] took me to the hospital. At the hospital, they took x-rays. They stated I have a lot of arthritis in my right hip and gave me pills for the pain. After several days, I began to feel better.



03/24/2017

My dad is 94 years old. While standing near his wheel chair, his legs gave out and the fire department showed up within minutes with Life Alert’s assistance. Life Alert also called us back to make sure dad was okay.



03/24/2017

I have COPD and could not breathe. I was given a breathing treatment in the ambulance, blood pressure and I.V. inserted. I was admitted to the hospital, where I spent three days. I was diagnosed with pneumonia and congested heart failure. I was treated with Lasix and antibiotics. Thank you.



03/24/2017

My mom may have briefly passed out when she fell and definitely was not thinking clearly. Life Alert first tried to reach me, but I was at work; then they called my house phone, which was answered by my daughter. I guess, in the meantime, paramedics were called. Everything was handled wonderfully. A followed-up call was great. Thank you so much.



03/24/2017

I live in another state and my mom lives in another state. The caregiver pressed the [Life Alert] button. They responded very quickly and made calls to everyone on the contact list. Everything turned out great. You may never know what you’re paying for until you need it. Life Alert handled the situation very well. We are thankful to have [Life Alert] and highly recommend it to everyone.



03/24/2017

The last two [Life Alert] calls involved falls that did not involve a trip to the hospital. [Life Alert] response was fast and they got me up and back in bed in no time. Very polite, compassionate and efficient.



03/24/2017

I fell and pressed the Life Alert button. They sent me help and [EMTs] took me to the hospital. I broke my left elbow. They were very nice and stayed on the line until help arrived.



03/24/2017

I have recommended Life Alert many times to friends. We have used [Life Alert] several times for emergencies. The [Life Alert] response is quick and efficient and they communicated with family contacts quickly. They also follow-up to check on results of calls.



03/24/2017

I fell while picking up leaves and broke my right arm. Unable to get up, I tried attracting passing cars—no good. Even though I was outside, I pushed my Life Alert button. Within 15 minutes, the ambulance arrived, also my family members. Thank you.



03/24/2017

I live alone, one early morning I got very weak and had a problem moving around; so I contacted Life Alert and they contacted my goddaughter and daughter at once; ambulance attendants were especially caring and got me to the hospital. Life Alert is great!



03/24/2017

I was out to breakfast with a friend when the smoke detector in my laundry room signaled a problem. I was not home to answer the call from Life Alert, so they notified my sister in another state that the client was unresponsive. [Life Alert] also notified fire rescue. The [Life Alert] system worked as it should have.



03/24/2017

My mother’s sugar level dropped during the night, in which caused her to fall on the floor. She had her Life Alert bracelet on her arm and pushed the [Life Alert] button. A staff member of Life Alert didn’t receive a respond from mother and dispatched the emergency unit. This save my mom’s life because she lives alone. Life Alert notified all her children.



03/24/2017

I called Life Alert because I couldn’t quit throwing up. The hospital said I had a virus. While I was waiting for the ambulance, Life Alert stayed on the phone answering me and said help was on the way. This made me feel better.



03/24/2017

I woke up around 3:15am or so feeling very short of breath and unsteady. I signaled Life Alert and within 10 minutes or so, there were EMTs here to help me. When I arrived at the emergency facility, my niece was already there having been contacted by Life Alert. I felt very well taken care of by all. I am grateful for [Life Alert] services.



03/24/2017

I woke up at 6am with a rapid, irregular heart rate. I have atrial fibrillation. I became short of breath and diaphoretic. So, I pushed the [Life Alert] button on my necklace and asked for an ambulance to be sent. My daughter arrived and she talked to the [Life Alert] operator, who was very courteous. It was nice that [Life Alert] stayed on line until ambulance arrived!



03/23/2017

I take care of the client, she is 90 years of age and I am 80 years old. We live off the road. Anyway, I am going to make a long story, short. I got home at 2am. I checked my security system, seeing a man in my yard. I was scared, I called Life Alert who answered right away. The [Life Alert] voice was kind, sent help, and kept me on the line until help arrived. Life Alert is the one thing I am so glad I have. Also, to the [Life Alert] voice I talked with - thank you, sweet heart.



03/23/2017

I tripped over my cat and fell onto the tile kitchen floor. I dislocated my left shoulder and injured my left hip. Life Alert answered my call very soon and paramedics arrived and assured me help was on the way. I’m so thankful I have Life Alert!



03/23/2017

My husband has a balance problem and has fallen a number of times. I usually call my son who lives nearby and he would come over and help me get him up. However, on the last fall my husband cut himself badly, he’s on Coumadin and we felt we needed advanced medical support. It was so easy to push the Life Alert button and have the [Life Alert] operator take care of getting the ambulance while we attended to my husband.



03/23/2017

My husband, who is 91 years old, fell down. There was no one at home to assist him. I pressed the Life Alert button. Within 5 minutes, there were 5 men at the door to assist me. They knew where everything was located. Within 5 minutes, they had me back in bed with no problems.



03/23/2017

My dad was having difficulty breathing and called my wife. She directed him to alert Life Alert and then she called 911. When she arrived at his home, he was talking with Life Alert. Life Alert stayed connected until paramedics arrived and spoke with them. Once alerted, we were pleased with Life Alert’s attention.



03/23/2017

I tripped and fell on the floor and couldn’t get up. I called Life Alert and shortly afterwards, an ambulance arrived. The person on the Life Alert staff was very kind and stayed on the line and reassured me until the ambulance came. [Life Alert] is always nice and reassuring when I call them. I am 86 years old. I live by myself and am very glad to have a helping hand. Thank you.



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