42,736

  Happy Customer Testimonials

  (since 7/3/2008)
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06/21/2021

My dad fell often late June and November. We joked that we could do a Life Alert commercial. Set up and follow up was easy. Every time he called for help, Life Alert was more than responsive – they were calm, helpful, kind and caring. I am so grateful and have recommended it to friends and coworkers.



06/21/2021

I had finished a 1,000 piece puzzle and was missing 2 pieces right together. I got up and went over to my robot, leaned down, picked it up and carried it to the kitchen trash can. No pieces found – I put it back on its base and as I rose up, I went down. I had never fallen before with Life Alert. The lady was kind and courteous. The EMS were the same - everything was OK. They checked my eyes and the top of my head as I kept bumping it as I went down.



06/21/2021

My blood pressure goes really high. The Life Alert staff is always very helpful to me. They call my family and emergency help. I would tell others that Life Alert is good for elderly people to have.



06/21/2021

I fell at home, late at night, and I could not get up. I pressed the Life Alert button that I wear. They replied right away and I could speak to them via the speaker in my living room. I told them where to find a key and two men arrived within 10 minutes, came in and helped me up into my chair. Very courteous. I would not have been able to get up without their help.



06/18/2021

Everything was great!! Medics arrived promptly. The emergency staff was very courteous and helpful. So very happy that I have Life Alert. Would recommend it to anyone who lives alone – whatever age.



06/18/2021

I fell in my kitchen and fractured my L3 in my back and I couldn’t get up. Without Life Alert, I would still be lying on the floor. They called for help and stayed on the line until help got to me. The button paid for itself in one call. Thank God for Life Alert and its company. Life Alert saved me first time using it.



06/18/2021

I fell in the living room and could not get up by myself. I called Life Alert (my button) and they sent two EMT’s. They came in a very short time, were very pleasant and polite. I was very pleased with them.



06/18/2021

My emergencies have been when I trip and fall. I am close to 300 lbs. I am too weak in my arms, shoulders, so I know I can’t get back up on my own. I haven’t needed to have my vitals checked – just lifted up. [Life Alert] is very professional on the phone and on arrival. My friends tell me to get something cheaper but I’m so happy having Life Alert – so why change!



06/17/2021

That “I’ve fallen and I can’t get up” statement really is the way things go in our house. For the longest time, my husband kept falling down and I had to push the [Life Alert] button get help. And help came in less than 5 minutes. You stayed with me until they came!! Thank you Life Alert!



06/17/2021

My husband fell outside the bathroom. I pressed the Life Alert button and was so relieved to have someone there to help. Your staff was very kind, patient and helpful. I felt so thankful to have the support during such a scary time.



06/17/2021

I needed help with bad nosebleeds I couldn’t get stopped. I was scared, [Life Alert] was prompt to my alert and stayed on the phone until help arrived (2 emergencies that night). Peace of mind is worth a million.



06/17/2021

My dad had a syncope attack and required a paramedic unit. The dispatcher obtained all of the necessary information – to obtain a baseline. The dispatcher stayed connected on system until help arrived. Very courteous and professional demeanor.



06/16/2021

My husband needed assistance because he couldn’t breathe. I contacted Life Alert for the emergency. The member that answered the phone was very helpful in telling us what to do until the paramedics arrived. It was very courteous and calming to have them stay on the phone with me until he was taken to the hospital. A very quick response, professional and informative step by step.



06/16/2021

It was 6 in the morning, I was getting up to go to the bathroom, and I tripped and fell. Hit the back of my head and couldn’t get up. When I pressed the button the girl on the line was very helpful and nice. I wasn’t unconscious. The two guys that came were very nice and polite. I was concerned I would hurt them when they did get me up (I’m a big girl). They talked to me and eased my worries. I will definitely recommend Life Alert to my family and friends. Thank you!



06/16/2021

As always, timely response to request for help. We really appreciate help and peace of mind knowing mom can get help ASAP if needed. The [Life Alert] system works and works extremely well!!!



06/16/2021

I was feeling faint about to pass out with shortness of breath and needed someone to know in case I did. I have a way for Life Alert to tell medical to get into the house because I was home alone at that time. I am so thankful that I have Life Alert and so is my children.



06/15/2021

In the short time we have had Life Alert, words can’t truly [express] the relief to know that I am never alone when I need help. Recently, when I called because I was light headed and dizzy, Life Alert’s staff was on the phone with me in 10 seconds! They were so caring and reassuring and stayed on the phone with me until my daughter arrived. Found out I was just dehydrated.



06/15/2021

We have used Life Alert many times. My husband has Parkinson’s and falls often. All we have to do is push the button on the machine or on my husband’s wrist and help is on the way. They stay on the line until help arrives. I tell everyone about Life Alert, we feel very safe knowing they will send help.



06/15/2021

Cold night, they came, asked a few polite questions, helped me with my coat and put me on a stretcher and they drove me to the hospital emergency room. Talked very gently to me to keep me quiet and unnerved. Wonderful team. Thanks Life Alert. They have responded several times to me at night. Asked the right questions and checked me out thoroughly.



06/15/2021

I had a very stressful night about 6 weeks ago. I pushed the [Life Alert] pendant and got a rapid response. They called an ambulance and stayed on the line and talked to an EMT. After that they called my neighbor, informed her and then called my children. They were great. I called them after 6 weeks and praised them.



06/14/2021

My father woke up in the middle of the night and got confused. He went outside and then fell. He was able to press his Life Alert. Life Alert called his house after several attempts – called me. They also dispatched an ambulance. So thankful that he didn’t have to lie there until morning.



06/14/2021

Courteous and caring staff. – was responsive and dependable. [Life Alert] stays with you until help arrives. Notify next of kin (contact) both upon receiving call for help and after help has arrived. The most professional assistance in time of need. Thank you.



06/14/2021

The gentleman was trying to speak with [patient] when I arrived. She pushed her button but was unresponsive. He continued to check to see if we needed any other help. He stayed on the line until the EMTs arrived and gave them, her vital info regarding her health, medications, etc. The entire process worked just as it was supposed to. We are very blessed to have [Life Alert]. She has since recovered and is doing well.



06/14/2021

My aunt suspected she was having a heart attack. She pressed her button on her Life Alert wrist band. They immediately dispatched first responders. They then contacted her next of kin to inform me of her emergency. This is a great peace of mind for our family.



06/11/2021

My grandmother fell when her walker slid to the side and her knee gave out. It was nearly midnight and she did not have her phone on her because it had been put away to charge. She could not get up on her own and her hip ended up being broken. She pressed her [Life Alert] button and you sent help and called us right away. You kept her calm and I even beat the ambulance to the hospital, you kept us so informed. Thank you all from the bottom of my heart!



06/11/2021

I passed out – came-to on bathroom floor. Decided to call [Life Alert] because of head trauma. Life Alert called 911 for me, gave the EMTs the info they needed and Life Alert also called people on my list also. They took the stress off of me - they furnished Doctors names, meds, info, etc. to appropriate parties so I don’t have to worry with it.



06/11/2021

I pushed the [Life Alert] button because I was having trouble breathing. When the operator answered and asked my emergency, he at once called for help. Then he came back and stayed with me until the ambulance was here. It was comforting to have someone talking to me so that I wasn’t alone.



06/11/2021

I was in the bathroom drying my hands and the next thing I knew, I was falling backwards. I mashed my Life Alert button and help was on the way. They called my neighbor to help and then they arrived within 10 minutes. They helped me to the bed and checked my sugar. I would have been lost without Life Alert!



06/10/2021

I had a “normal day” for a 90 year old. Approximately 4:30 pm, [game show] was on TV and felt sudden urgent need to use the bathroom. While seated on the toilet, “strange” feeling in solar plexus area but not lightheaded! Thought “This is what my button is for” and pressed it. Events then took place very rapidly. I could hear Life Alert people talking to my son. EMTs were pounding on the door. I called where to find my key. My BP was 88/56! IV started and they transported me to the hospital and home 3 days later. I couldn’t believe how rapidly help came. Son very much appreciated the update from Life Alert passed along from the EMTs. (I never did find out who won the [game show] program.)



06/10/2021

My uncle fell and was unable to get up. I found him but he wasn’t wearing his necklace. I pressed the button on the main component and someone answered pretty quickly. I like that they reached out to the other family members so that I didn’t have to as well as emergency services were called. Thanks so much Life Alert!!



06/10/2021

3 times needed – I fell in the backyard and could not get up. 2nd times I fell in the bathroom – passed out but pushed the Life Alert button before I blacked out. EMTs took me to the hospital for treatment. 3rd – fell in house and could not get up. All times Life Alert called 911 and my kids and could not be any better to have as a guardian for older people. I owe them my life.



06/10/2021

Mom fell outside of her home. Only had her [Life Alert] “necklace” not the transponder when she is away from home. When she used her “button” she could not hear the dispatcher as she was outside. Life Alert sent EMS and then called everyone on her call list. That response was worth every penny she paid! Thank you



06/09/2021

After taking a new and never used before medication, I had a severe reaction. Vertigo, nausea, and after symptoms, I pushed my Life Alert pendant. Emergency personnel arrived and I was taken to local hospital ER. It was a severe reaction to new medication. After a few days, this medication was out of my system. I feel that Life Alert saved my life. Thank you for that extra protection.



06/09/2021

There were several times when I lost consciousness and was able to push the [Life Alert] button and get an ambulance. At times, they were able to alert someone else that I was going into the hospital. It’s a relief to call for help through Life Alert!



06/09/2021

I fell and my daughter could not lift me up off the floor. An ambulance was called. Life Alert was great! They responded immediately from the press of my button. They stayed on the device communicating with us the whole time until the ambulance arrived! So glad I have Life Alert!



06/09/2021

Father is 101 years old and he has had Life Alert for many years. He insists on living alone so it has been a tremendous help to me and my brother on any accident that has occurred during the times that we are in and out of the house which is many times a day but of course an accident usually happens when we are not there.



06/08/2021

I had just had a hip replacement two weeks prior to my fall. I could not get up off the floor. Once Life Alert was notified, three courteous men showed up and helped me stand up. Their response was immediate. I will always feel that help will be only a button push away.



06/08/2021

No emergency. Hit my [Life Alert] button inadvertently while cleaning the house. Response was with both EMTs and the phone. The personnel were very polite but concerned. I assured them I was perfectly fine and they didn’t leave until I insisted I was okay. On the phone, the woman there was also very concerned and made sure my situation was good. I am very glad that I have Life Alert. I know I am safe.



06/08/2021

It was a false alarm but I thought I might be having another heart attack so I pushed the [Life Alert] emergency button on my unit and within minutes the help was on the way and even the two people I have on call for help came. I feel very safe with Life Alert.



06/08/2021

I fell out of my wheel chair and I pushed my [Life Alert] button I wear around my neck and I got help within 20 – 30 minutes. The button saved my life a couple of times now when I had bad falls.



06/07/2021

I live alone and fell backwards from my walker. I pushed the [Life Alert] button and got a quick response from Life Alert, as always! The parade of firemen and paramedics soon arrived thanks to Life Alert. At 96, you’re a real life saver!



06/07/2021

Had fever, abdomen pain that brought me to my knees and I could not move. My Life Alert saved my life and called my mom after calling to be sure help was on the way.



06/07/2021

Mom was having trouble breathing and couldn’t get out of bed. She hit her Life Alert button. They immediately called my nephew to go over to her house to unlock the door. They then called me to let me know what was happening. Ambulance got there ASAP and took her to the ER. She is okay now!



06/07/2021

I fell on my back porch and 2 days later I became very ill one night and Life Alert stayed with me the whole time and made me feel safe during this time. They made sure help arrived and I was being taken care of. I am very happy I chose Life Alert.



06/04/2021

My mail is delivered anywhere between 3:30 pm to 10 pm. I went to pick it up one pitch black night around 11 pm. I lost my balance and fell by the mailbox. Fortunately I had my Life Alert button around my neck. I pushed the button and help arrived in about 10 minutes. I couldn’t get up by myself. If not for Life Alert, I might have been out there all night. Thank you Life Alert!!!



06/04/2021

[Patient] fell and could not get up. Life Alert employee stayed with him until help arrived. They reassured him that help was on the way even though [patient] was very impatient with them. They remained calm and very reassuring.



06/04/2021

I woke up in the middle of the night with a terrible pain in my lower back area. I used the button on the [Life Alert] pendant that I wore around my neck and received immediate help from Life Alert. Your help was wonderful. Thank you.



06/04/2021

The [Life Alert] representative that responded to my call was very professional. She stayed on the line and made me feel that she cared about how I was doing. Whenever I call to test my device, I am always treated courteously.



06/03/2021

This Life Alert service is wonderful!! My stepfather has fallen numerous times in the night and was able to push the alarm [button] around his neck. It gives me peace of mind to know help is on the way! Wonderful service!



06/03/2021

I have a muscle disease – prone to falls. I fell in the bathroom. Pushed the [Life Alert] button. The firemen came quickly and got me up off the floor and on to a chair. I really feel that I couldn’t live alone without Life Alert!!



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