I had a bad fall in my bathroom. I was very shook up, the [Life Alert] operator stayed with me and talked to me until help arrived. She was very caring, and thanks to her words, I had calmed down by the time help arrived.

M.M., Port Orchard, WA

I fell from my wheelchair on 7.24.18. I pressed my Life Alert button, EMS and fire department came out, helped me up, and back into my wheelchair. They also asked if I needed to be transported to the hospital for treatment, I said no.

B.U., Kyle, TX

Two times I had extreme pain in my belly and became so weak I couldn’t help myself. Life Alert responded immediately and the emergency fire department arrived within a few minutes to take me to the hospital.

G.H., Murray, UT

I felt like I was having a stroke because I had a headache, weak arms, and was confused. I called Life Alert and they sent out needed help. They were quick acting in getting me help.

V.G., Detroit, MI

I am 85 years old. Help arrived in approx. 10 minutes. I had fallen and I have knee (both) replaced. Foot surgery, and replaced shoulders (right and left). I need surgery on my hands on Sept. 18. As I fell my legs were under me and I could not flip my body so I could grab to straighten myself. I called [Life Alert], the lady answered immediately. She contacted my children. The crew came in about 10 minutes, the operator stayed on the phone until I got the crew. They were very friendly and courteous, helped me up, and checked me over. This was the first time I called. I would not hesitate to call next time. Thank you for your help!!!

M.K., Lincoln Park, MI

I was trying to pull the reset button on my garbage disposer under the sink, and I fell hitting my head on cupboards. I think I passed out – I was flat on my back, woke up and pushed my [Life Alert] button. The fireman came, sat me up, and gave me some water. At that point my oldest son entered, he had been called by Life Alert. All is well. Thank you. My left shoulder, right knee and hip have been replaced, I did not have the strength to get up on my own.

M.M., Downey, CA

I was having chest pain and when I pushed the button on my pendant the person who answered the call remained calm and told me help is on the way. I love Life Alert because when EMS arrived she was able to give my medical history. The dispatcher stayed on the phone and periodically asked me was I okay? Was anyone home with me? I have seizures and I feel safe because when I’m unable to answer medical questions, the dispatcher has all my information.

F. T., Brooklyn, NY

I pushed the button on my [Life Alert] pendant and a rep. came on the line. I told her my problem and she stayed on the line with me until the paramedics came. She stayed with me the entire time. Very efficient and pleasant.

C.M., Springfield, MA

It was a scary experience when I rolled out of my bed and broke my sternum on the radiator. I called Life Alert and they quickly responded and sent help. They inquired to me about how to get into my house and stayed with me until help arrived. Thank you!

M.B., Bergenfield, NJ

I fell on 7/13/18 in my closet holding on to my walker. I landed on my back – could not get up. I then realized I had my Life Alert on – so I pushed the button and the fire rescue came in a few minutes – yelled to them where the key was – they came in, raised me up, and said that I had to go to the hospital. Life Alert was awesome – saved my life.

B.S., Miami, FL

I am a 91 year old woman and several times I have been stuck outside or I have fallen on the floor, and without Life Alert I don’t think I would have made it. Life Alert and the firemen are angels and I appreciate them.

J.F., Fort Worth, TX

I am the daughter-in-law. Over the past year father-in-law has had several instances, both at home and while out, when he has had need to push his button. The response time, efficiency and helpfulness of Life Alert has been nothing short of awesome! Definitely am a proponent of people utilizing your service.

R.M., Orange Cove, CA

I tripped on the rug at the back door, landing on my knees and face with coke flung all over the laundry room and kitchen. I’m unable to get up off the floor. But in my purse is the Life Alert GPS. I pushed the button; a very nice lady answered and it only took 5-10 minutes for the men (also very nice) to respond. They brought a gurney, though I refused it. They also took my vitals, asked me a lot of questions, and one of them even mopped up coke from my kitchen… oh, and got me on my feet making sure I was fine. Thank you, Life Alert, for your quick, effective, professionalism.

B.T., Deer Park, TX

My mother fell in her bathroom and was unable to get herself up from the floor. She pressed her pendant to let Life Alert know she needed help. Because mom was in the bathroom she was able to hear the Life Alert operator but the operator could not hear mom (weak voice of mom’s and distance from the unit). The operator contacted our local emergency medical team. They were able to get to mom, help her up off the floor, and transport her to the hospital. What impresses me the most is how calm, caring, and professional the Life Alert operator was, and always is, not only with my mother but also when he/she is contacting me to inform me of my mother’s emergency…and when I receive a follow up call to keep me updated on my mom’s status. Thank you, Life Alert, even though we’ve never met face to face we know you are there when my mom is in an emergency and is in need.

C.K., Springfield, OH

My father had trouble breathing, so Life Alert was called. The rescue squad arrived and started treating my dad. He was admitted to the hospital with pneumonia. Thank you for everything you did for my father.

H.H., Bellevue, NE

Following breakfast I felt a sharp stabbing pain in my right shoulder blade, however, like in past episodes the past couple years, the pain did not let up. Being alone I felt it was time to push Life Alert…just possibly it was my heart. I have a pacemaker and have A-fib. The Life Alert team were so understanding and helpful. Thank you.

D.B., Epping, NH

My 95 year old mom lives alone. She fell and everything worked just the way it should. She is very hard of hearing, so I had told her to make sure she just kept telling them that she needed help even if she couldn’t hear (or understand) what they were saying. She pushed her pendant button and Life Alert did the rest!

J.M., Saint Paul, MN

I had fallen in my bedroom and I couldn’t get up. I had both knees replaced a few years ago and it’s very painful to kneel, so I don’t kneel. I wear my Life Alert pendant nearly all the time. It has helped me a few times, whenever I use it. I’m glad to have it.

B.S., Midlothian, IL

I had forgotten to click the seat belt on my power chair and I leaned too far forward to pick up what I had dropped and I slid out of my chair and was unable to be heard when I called for help in my home, but Life Alert heard. Responded and help was here! Thank you so much.

N.B., Glen Burnie, MD

I was at work, and my mom fell in the driveway, she said that the sun blinded her vision and she fell, breaking her hip and elbow. If it wasn’t for this [Life Alert] company and the thoughtful crew of ambulance workers she could have laid on the concrete for hours before I got home from work. But, I am forever grateful to the thoughtful crew of people who got her the help she needed fast. What a blessing this company is. Thanks so much!

H.L, Bell Gardens, CA

I am a retired RN. I am 70 years old and suffer from severe low back pain, weakness, and instability in my feet and legs from many years of being a nurse and working in the trauma center. On May 21, I was going for an appointment and I fell getting in the car. Since I was outside, I didn’t know if my Life Alert would work (pendant) because I was outside. I couldn’t hear the Life Alert operator responding, but in about 10 minutes the fire department and ambulance showed up, even my emergency person on my file. They were very courteous and got me up and on my way. I’m thankful I wasn’t hurt. The Life Alert operator called back a couple of times after to check on me. I was thankful I had Life Alert.

J.R., Springfield, MO

I was loading the dishwasher and went to the sink for one more item and hit the corner of the dishwasher lid. Had a gash in my lower right leg and called Life Alert. An ambulance came and took me to the emergency room. They took care of me with eight double stitches. Very satisfied with the response.

F.D., Macungie, PA

The Life Alert staff was prompt and responsive. They stayed on the phone until I was comfortable with my situation and the medical team that responded. After my incident I was home, and the Life Alert personnel called to follow up on my condition!

L.T., Memphis, TN

I was walking out of friend’s driveway. I must have turned my ankle over or something. I couldn’t get out of the ditch. Then I pushed my Life Alert button, help was right there in no time, they helped me out of the ditch. Both were very nice young men. I recommend the Life Alert to everyone.

B.R., Silver Creek, GA

My dog jumped off of my lap and left a 3in. gash on my lower leg – the gash was open and deep – Life Alert had the medics here immediately. They are always very responsive and polite – making sure that I am all right – I feel more secure having them!

E.B., Terrell, TX

I went on a vacation and came back. I got up that next day and had a bowel movement but I noticed the bath room got dark and I felt my head start to spin. I could not see anything but called on God for help. I heard my cell phone but couldn’t see anything on it. My husband was in the backyard, I couldn’t call him so I remembered the [Life Alert] button around my neck and I pushed it. Real soon someone answered and asked if I needed help. I said yes, and the help came quick and took care of me and took me to the hospital, and they called everyone I had on my list. I recommended this service to everyone. God bless you all.

I.G., Ocoee, FL

An electricity supply solicitor came to my door with his younger associate, apparently they were a couple of kids going in and out of the apartment bldg. They became very pushy, and when I told them I was not interested and asked them to leave my door and the building the older of the two stuck his foot in my doorway to keep me from shutting it. I had initially opened the door because I thought it was my grandson who had just arrived from his mothers. I immediately pressed my Life Alert button when he stuck his foot in my door. I quickly yelled there was someone at the door and I needed the police. Then Life Alert gave a loud response for the people to leave and that the police were being called. A couple of minutes later I received a call from a police officer who told me help was on the way and asked me to explain the problem and give a description of the men. I did so. Another 5 minutes, a police officer came to my door and told me he and his partner located the 2 men and warned them to leave and that if they showed up at my door again they would be arrested. Life Alert remained with me on the speaker box the entire time as I was very upset by the experience – more than I would normally have been in my entire life. I have been ill a lot lately and really needed the support. Thank you, Life Alert!

R.S., Crest Hill, IL

I was experiencing pains in my chest/heart. It was then I had a call from my daughter and told her I was driving to the hospital to have pains checked out. She was adamant when she told me to use Life Alert. Within minutes of pressing my Life Alert button, I was told to make sure my door was open and paramedics were at my door and took me to the emergency room. All ended well!!

C.M., Buffalo Grove, IL

My phone rang at midnight when I was asleep. I got up to answer the phone, removed it, and fell backwards, hit my head on a table and head began bleeding. My Life Alert was on the table on the other side of the bed. I had scooted around to get to it and pushed the button. The EMT’s were soon here. I now sleep with my pendant on. Thank you.

M.R., Albany, GA

I slipped on a wet bathroom floor after taking a shower – tried to get up but kept slipping – husband tried to help me up, but again kept slipping – pushed Life Alert button in bathroom and had help right away. I was also trapped by the bathroom door – the folks that came to rescue my slippery nude self were professional and kind…and I didn’t get all embarrassed!

A.P., Buena Park, CA

Mother had slipped off the edge of the bed at the age of 90 - she couldn’t get up by herself. She mashed her pendant and very promptly Life Alert answered. She lives with me but I have cochlear implant with certain amount of consecutive hours in a drying chamber every night. The hidden key outside was found and used by emergency personal before family arrived. Since I am deaf at night Life Alert was a blessing.

T.H., Geneva, AL

My mother was having a stroke, she also suffers from CHF and that was going on too. If not for Life Alert my mother would not be alive due to a house fire. Everyone is always so helpful and polite. She is truly blessed having Life Alert responders at a fingers touch!!!

D.P., Atkins, VA

I had had the shingles vaccine about noon that day. I was feeling fine until about 10:45. All of a sudden I felt very sick, bad headache and backache, vomiting and my cough started. As soon as the cough started, I was in trouble as I have cough variant asthma. I couldn’t catch my breath so I pushed my Life Alert button. Someone came on the line immediately. They called rescue and stayed with me until the EMT’s came to take me to the hospital. The doctors feel that I had a severe reaction to the vaccine I had earlier in the day. I can’t thank your operators enough. This is the second time this year that I needed help and both times people were there to help me! Thank you.

B.R., Abingdon, MD

I had someone knocking on my bedroom window or scraping it during the night, I notified Life Alert. They had police out here very shortly. Hasn’t happened again. Thank you and the police officers. Two of them arrived.

A.M., Saint Johns, MI

On Saturday night June 3, 2018, at about 1:00am I fell in my bedroom and could not get up. I am 91 years old and I pressed my Life Alert button for help, and help arrived. They helped me up, and checked my blood pressure, etc…and left me in the care of a neighbor. My thanks to all who came to my assistance.

G.S., Bronx, NY

My mother fell in the kitchen and couldn’t get up. Pushed her Life Alert button, was quickly answered. She told them that she had fell and needed help getting up. She was not hurt, she just needed help getting up off the floor. Thanks.

V.J., Portia, AR

I am so glad I remembered to put the GPS unit on my neck. At the age of 70, had never hit a deer. It happened so fast. My driver’s window was shattered, so I was covered with glass and deer poop. I really panicked. I pushed the [Life Alert] button and she immediately was trying to calm me. She had the police and ambulance on the way while trying to calm me. I was sobbing and out of control. She kept talking to me until ambulance arrived. I am so thankful I have this system.

B.J., Bemidji, MN

There was pain in my chest, shortness of breath, and a feeling of a tight band under my breasts. Life Alert rep. kept me as calm as possible, and stayed on the line until the EMT’s were on the scene.

S.L., Indianapolis, IN

[Husband] fell and I couldn’t get him up. The EMT’s came, got him up, checked his vitals and made sure he was fine before leaving. Life Alert stayed on the line until the EMT’s got here. They called back later to make sure he was ok. Thanks Life Alert.

G.R., Hereford, PA

I slipped on the floor with my socks and fell on the floor. No strength to pull myself up. Tried for 30 minutes so pushed my [Life Alert] wrist alarm. Phones rang but couldn’t answer home or cell so EMS arrived about 5 minutes later. They helped me up, checked me out and set me in a chair. Family arrived while they were leaving. Great response. Follow up call too!

J.E., San Antonio, TX

Upon awakening, I could not move. I could not get out of bed and was trapped in excruciating pain. Life Alert contacted the EMS personnel that transported me to the hospital where I found out I had a stress fracture in my back. Life Alert also contacted my family to alert them that I needed help and where I was being brought.

J.B., Coventry, RI

I called for help at 3:30am. Am alone and 90 years old, the woman was wonderful on the line with me. She was reassuring until the ambulance was here, stayed with me the whole time. I was very satisfied, and would certainly recommend [Life Alert] service.

E.S., Coconut Creek, FL

I was leaving my kitchen to go back to my bedroom. Suddenly, I lost my footing and fell face first to the floor. I was able to contact my son and I alerted Life Alert. They dispatched EMS. They responded quickly and I was rushed to the nearest hospital. Thanks, Life Alert, for your quick response and attentiveness.

P.H., Detroit, MI

At 3:30am my mother called for me. She lives with me. I determined she needed an ambulance. [Life Alert] quickly answered our call and stayed on the line until the ambulance arrived. They were ready with a medication list for the EMT’s if needed.

L.M., Lenoir City, TN

I had taken cardboard to the dumpster on the other side of the complex, picked up the mail, came in and sat at the bottom of the stairs to remove my shoes. I had to stretch my left leg to untie the laces and I felt a sharp stabbing pain in my left hip. I had dislocated it. I tried to stand up but was unable. I called Life Alert and EMS came got me up and took me to the hospital.

L.C., Chapel Hill, NC

I fell and pushed my [Life Alert] wrist bracelet button. Told what happened and in 5 minutes I had help from the local fire department and was checked and the ambulance was called and I was transported to the hospital. My collar bone was broken but I was able to return home; the collar bone heals alone but an arm sling was provided.

M.W., Westminster, VT

I had fallen in my bedroom. A person that helps me could not raise me, therefore she called Life Alert. The answer was quite fast. They called the emergency people in our neighborhood and they came in less than 10 minutes. I appreciate the service of the Life Alert staff as well as the people from the ambulance. Thanks.

M.A., Seffner, FL

At 2:30am on Sunday, June 9, 2018 I got up to go to the bathroom. I was barefoot and the floor was slippery. I walk with a walker and it has a small basket on the front. Somehow I lost my balance and as I got off the toilet I lost my balance and tumbled into the bathtub and landed on my head and face, and passed out. I had my [Life Alert] wristlet on and pressed my button. They answered and I told them I couldn’t get up. I told them where there was a key to enter the house. They sent the firemen immediately and they sent help. Thank you very much for your help. I have a black eye and bruised face.

S.S., Long Beach, CA

I fell and could not get up! I was helped. Response over [Life Alert] communication unit was prompt. Husband communicated for me. 1st responders arrived within minutes. Helpful, respectful, efficient. Did not leave until I demonstrated ability to move about normally. Entire episode very helpful and as advertised.

H.R., Pasadena, CA

Down with pain, unable to walk and was bleeding. Pressed the button and Life Alert responded, called my family and rescue squad to assist me. The other time I called Life Alert I could not respond to them and they called the rescue squad and family. They saved my life!

N.A., Delano, MN