40,948

  Happy Customer Testimonials

  (since 7/3/2008)
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09/17/2019

It was me. I had fallen three times within 30 days- always landed on my left hip and leg (once outside and twice inside). The 3rd time I was real concerned, so I crawled to my couch and pushed my [Life Alert] neck pendant. Life Alert called the paramedics to my home-and waited on phone until they arrived- then talked to them. Luckily, no broken bones but have three sessions on P.T. left.



09/17/2019

I fell and broke my arm. Life Alert immediately contacted my relatives and the ambulance. I was taken to the ER. Thank you for your help.



09/17/2019

My kids ask me all the time if I got my Life Alert on. I was outside and fell off my steps two years ago. You all were a life saver. I was wearing my Life Alert around my neck, I was by myself. I wouldn’t go without.



09/17/2019

I fell in the downstairs bathroom and couldn’t get up. That room is at the back of the house so nobody could hear me call. My husband was upstairs but heard the Life Alert person. The paramedics were called and arrived quickly. I was very pleased with all help I received!



09/17/2019

Fell and couldn’t get up. Life Alert responded immediately, called for help which arrived very shortly thereafter. Very pleased with how quickly Life Alert responds each and every time even when I simply press the button by accident.



09/16/2019

We had an immediate call from pushing our Life Alert button!! It is a true relief to us to have this protection at all times!!!



09/16/2019

I fell in July in my home, was able to scoot to my Life Alert- even in severe pain. Prompt response, professional care, and compassion, brought EMT in minutes. I am now healing from the hip and shoulder fractures from that fall thanks to you!



09/16/2019

I fell on the floor in my home. My daughter, who lives with me, is not strong enough to help me up so I pushed the button on my Life Alert necklace and the dispatcher responded immediately. Within fifteen to twenty minutes I had two EMT’s come and help me up.



09/16/2019

Fell during the early morning getting out of bed. I couldn’t get up because I had broken five ribs. I pressed my Life Alert, they called [EMS], and my son and daughter in law. They were great.



09/16/2019

I had fallen in my living room. I couldn’t get turned over to get up because of my hip joints. I pushed my Life Alert that hangs around my neck. The operator helped me. The squad/EMT came to my home and assisted me back off the floor.



09/13/2019

I have used Life Alert 9-10 times in the past 3 years. Everyone has always been helpful and supportive. I tell everyone that it’s the best money I’ve ever spent! I recommend Life Alert to all my friends and family.



09/13/2019

When I fell, I was conscious and immediately pressed my [Life Alert] button. Within a minute, someone answered my call. Asked me if I was hurt, bleeding, etc. I was not. Gentleman had already placed the call to EMS in my area. Life Alert gentleman stayed on the line with me until EMS arrived to lift me off the floor. I felt very secure knowing your rep was monitoring me and speaking to me until EMS arrived.



09/13/2019

I fell in the kitchen, was not injured. But could not get up. Life Alert called [EMS], got the responders here quickly, and got me back on my feet and moving. The Life Alert responder was most courteous and thoughtful, and stayed in contact until I assured him I was alright.



09/13/2019

I became very ill with bodily infection and wasn’t very coherent. I pressed my Life Alert pendant and they called me and sent the medical in an ambulance. It took me to the nearest hospital where I got prompt medical treatment. I am 80 years old and alone so I was very grateful for Life Alert.



09/13/2019

I am a diabetic, arteriae fib, high blood pressure patient taking at least 8 different medications. When I used my Life Alert and called an ambulance, I felt like I was dying!! I am 85 yrs old and wish each day is a joy, not a challenge! Life Alert gives me confidence!



09/11/2019

I fell on the steps and couldn’t get up. Life Alert called EMS and my son also. They called back later to make sure I was OK. They were wonderful and I would like to say thank you to them again.



09/11/2019

Client fell, I was unable to get her back up. I pressed the Life Alert button and relayed to them what happened, and help was sent. Life Alert stayed on the line and talked to the EMT’s until they were ready to transport.



09/11/2019

I had fallen and my wife needed help to get me up. Life Alert notified the EMS and they came and got me up. I would thank Life Alert as well as the local EMS. It is a big relief to know that Life Alert is only a push button away.



09/11/2019

Woke up and was dizzy. Had to go to bathroom so I grabbed my walker and took off. Started to gag and cough, and was sick to stomach. Would not throw up. Got back to bed and called my daughter. Thought it was the flu. She came over, took one look at me and hit the [Life Alert] button. 911 came and off to the hospital. It was a heart attack. Had surgery and I am doing great.



09/11/2019

It was around 4 AM and I was in my walker coming back from using the bathroom. I must of fallen asleep in my walker and found myself on the floor and could not get up, fortunately, I had my pendant on and was able to get help. The emergency vehicle came and helped me to get up. While I waited for help the Life Alert person kept in touch with me until [EMS] came.



09/10/2019

I had a very bad fall and was unable to reach anyone for help until I remembered I was wearing my Life Alert bracelet. Within minutes, Life Alert had help at my door and on my way to the emergency room where I needed 28 stitches in my head, plus a stay in the hospital- also rehab. They even took time to notify my family and very close friends, who were able to meet me in hospital. I can’t thank you enough- you were great!



09/10/2019

My father fell, unfortunately onto his stomach, so was unable to press his button which was hanging around his neck. When his caregiver arrived, she was able to push the button… and everything went as planned. Good response and communication from all involved.



09/10/2019

My husband fell upstairs and could not get up. He pushed the Life Alert button. Your staff member told me through the box what happened. I went up and assured him help was on the way. Your staff member gave health info to the paramedics as they came in. Your staff member checked with us when it was all over to be sure all was ok, my husband was fine.



09/10/2019

My knee gave out going downstairs and I ended up on the ground. My daughter pushed the button and was in constant contact with the lady on the phone from Life Alert.



09/10/2019

I fell and Life Alert contacted my son and my friend. They have always been there for me and have gone beyond what they had to do. I have had several falls and know that I am in good hands. I am so thankful for Life Alert.



09/09/2019

My mother fell in the bathroom. Life Alert called paramedics and notified us (family) that she had fallen. She might have been on the floor for several hours if she hadn’t had her Life Alert.



09/09/2019

My dad forgot to put the elevated toilet seat on the toilet- because of the little mobility in bending his knees, he couldn’t get up. After thinking for some time- he realized that he would need help and pushed his [Life Alert] button! He was unhurt- just needed assistance.



09/09/2019

My 90 year old mother [ patient] fell and could not get up, Life Alert called for the ambulance then called us to inform us help was on the way. Mom lives alone and would not have been found for several hours if not for Life Alert, Thank y’all very much for professional and sensitive help.



09/09/2019

Life Alert is great! Everyone who lives alone should have it. They are very quick to respond. My life has been saved several times because of Life Alert. I am 91 years old.



09/09/2019

It was a very hot day and I got heat exhausted and I was very weak and I couldn’t get up the steps to get into my laundry room into my house. I pressed my Life Alert around my neck and it was a short while and the EMT’s were coming through my laundry room door. Was I glad to see them. Daughter was alerted and son-in-law was at my door. My son in NV was also alerted



09/06/2019

I turned my rollator over and fell on the wheels. Knocked myself out. When I came to I was trying to get up when I felt my Life Alert button and mashed it. When [EMS] came, they asked all the right questions and got me to the hospital.



09/06/2019

I fell while in my garage - hitting something causing me to have facial and arm injury with bleeding. I immediately used my Life Alert button and was able to get up and walk inside my home. Life Alert informed me help was on the way. An ambulance arrived shortly and took me to the emergency. Thank you, Life Alert!!



09/06/2019

My mother has had signs of dementia. It was during this incident that she was having hallucinations of a fire. She used her Life Alert to call. All emergency people came and the issue was resolved. There was no fire, she lives with my brother. He was able to straighten everything out. Currently, she resides in a nursing home.



09/06/2019

I fell, hit my head on tile in kitchen, started vomiting violently and couldn’t get up. [Life Alert] answered immediately and [EMS] took me to the hospital.



09/06/2019

I never want to be without Life Alert. Every time I need to call, the person on line is so helpful and nice. I always feel so safe with Life Alert around my neck. Thanks so much for your help and making me feel safe.



09/05/2019

I have CHF and was having chest pains. When I called the [hospital], they told me to come in. Called Life Alert and an ambulance was here immediately. Just press the button and someone answers and stays on the phone. Thanks.



09/05/2019

My last need for Life Alert was last month. Every minute of the incident was handled efficiently and professionally. I was very impressed. Thank you! Have a good day!



09/05/2019

I had been nauseated and awake all night and didn’t want to eat breakfast. I suspected I had a UTI. Also, I was worried that it could be my heart causing a problem. Life Alert were very quick and courteous and got help for me right away, and stayed with me even after the paramedics arrived.



09/05/2019

After an accident, Life Alert contacted the [EMTs] who arrived very quickly. An ambulance took me to the [hospital]. Life Alert followed up with my daughter till I arrived to the emergency room. She was driving separately in her car. I have had Life Alert for more than 10 years and am grateful for the quick response.



09/05/2019

On June 30th, 2019, I was watching a baseball game. After they finished, I got up to go to the bathroom and go to bed, this was about 1:00 AM Monday morning. I felt a numbness in my left foot, couldn’t feel the floor. I sat back down, shook it off, flex it, etc. It radiated up foot and thigh; I pressed my [Life Alert] pendant and called for help. The ambulance arrived, I was in emergency room by 2 AM. This was my first time using it, response time was good.



09/03/2019

My father has used Life Alert a few times due to his proneness to strokes. Life Alert gives him the opportunity to stay in his home rather than skilled services home.



09/03/2019

After midnight and the championship NBA game, I tripped and fell in the bathroom with the shut door! I scooted to closed door, opened it, and pressed Life Alert. Someone answered and sent EMS to get me off the floor. After checking to see if I was OK- all the EMS men left. All very courteous and polite.



09/03/2019

[Patient] passed out and we had to come through the window. I pushed the [Life Alert] button and the paramedics came out. They checked her out and found out she was dehydrated. They told me to get some pedialyte and keep her full of fluids.



09/03/2019

I was having a heart attack. I was unaware this was happening. I was surely blessed that the EMT’s were so quick to arrive. I was taken to the hospital immediately and a stent inserted. All is well.



09/03/2019

Mother fractured her back and was unable to get out of bed. The gentleman from Life Alert was very professional. He remained on the line throughout the entire process, not ending the call until Mother arrived at the hospital. We were updated continuously during her trip to the hospital. I would definitely recommend Life Alert - Very professional and compassionate.



08/30/2019

I fainted in the bathroom at 3:00 AM. I fell and hit my head at the corner of the wall and then fell to the floor, falling on a wire basket. The ambulance and fire department and local police arrived very soon. My neighbor is in my file with Life Alert and she was called and let the emergency personnel in my condo. I was taken to the hospital and was there 2 days. Thank you.



08/30/2019

On 6-20-2019, my mother was at home alone. She stated she became very confused and didn’t understand where she was. She pressed the button for Life Alert. They called everyone, EMS and family listed. In the month of July 2019, my mother was alone. She somehow called my sister and said she was having chest pains. My sister advised her to hit the pendant. Life Alert notifies all parties, EMS took her to near hospital and later transferred her to the medical center.



08/30/2019

I have only had Life Alert a little less than three years but all the time that I needed help, Life Alert was there. I thank Life Alert, always there to help people when they need help.



08/30/2019

I was outside watering flowers and I lost my balance and I could not get up. I pushed my [Life Alert] necklace button and the paramedics arrived and made sure I was not hurt and helped me get up and back into my house safely.



08/30/2019

My house in RI was closed for the summer. Life Alert called me at my summer cottage in ME to report that a smoke detector was going off in RI. They called the fire department who came to make sure there was no fire. Then Life Alert called me back in ME and reported the results. Both calls from Life Alert were very reassuring and helpful.



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