42,540

  Happy Customer Testimonials

  (since 7/3/2008)
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04/12/2021

I have ALS. I fell while alone at home. Due to muscle weakness, I could not lift myself from the floor. Life Alert responded immediately and summoned EMS. They were all so wonderful. Life Alert is a dependable resource when life is challenging. Thank God for this company. I feel safe knowing they are always there.



04/12/2021

I was in severe pain when I awoke. I was by myself and all I knew to do was use my Life Alert. [EMTs] took me to the hospital to be checked. I came home the same day after they checked me out. I appreciate having Life Alert.



04/12/2021

Power outage in town resulted in no lights and no phone. Life Alert staff notified family who were able to bring flashlights and lanterns and stay until the power was restored. Thank you!



04/12/2021

I woke up to use the restroom and everything went dizzy. I fell and I called Life Alert, within minutes [EMTs] were here to help! I could not get up by myself. I was having low sodium which sent me to a doctor. I would not be without Life Alert.



04/09/2021

Thought I was coming down with the Covid virus – terrible diarrhea and nausea. My son had come down from Wisconsin and I told him to push my [Life Alert] button. Firemen arrived very quickly. They took me to the ambulance and started an IV to curb the nausea. It wasn’t Covid. I received better help from Life Alert than I did from the hospital!



04/09/2021

My dad was in failing health for the last few years and refused to go to a nursing home. The family agreed to do our best taking care of him but our concern was time - no one was able to be with him. Life Alert helped fill that void. Dad used the service several times over the last few months and Life Alert lived up to everything we were told. Tremendous customer service!



04/09/2021

I fell at home, head first on tiled patio floor. I saw how badly I was bleeding and pressed the Life Alert button on my wrist. The woman who answered was very kind. Within 3 minutes, the ambulance arrived. I have since told everyone I spoke with at the hospital and rehab that Life Alert saved my life and will continue to do so for the rest of my life.



04/09/2021

Tremendous service – as I was working outdoors, I was greeted by an ambulance driver, fire crew to assist and respond to my “request”. The result also contacted my immediate help and my daughter in Texas. All responded to check if I was well! My phone was in the house and we assured that I must have bumped my wrist unit, causing the Life Alert. A FALSE ALARM!! But what a wonderful response action to know that the System works! Thank you Life Alert.



04/08/2021

I had a stroke where I could not move, but I was wearing my Life Alert necklace and I was able to press the button and your company heard it and I got help quickly. You saved my life and since I am recovering I told two friends and they both got Life Alert. I am so glad I have it.



04/08/2021

I fell just outside my front door and after 15 minutes of trying to get up, I pressed my Life Alert button. The paramedics arrived in just 10 minutes, checked me out thoroughly. They were very nice and gave me instructions on how to treat the wounds. Life Alert makes me feel secure. My children are appreciative too.



04/08/2021

I fell and could not get up so I pushed my Life Alert button. The operator came on quickly and asked me what happened and she stayed on the line until help came which was very quickly. Thank you, for I was alone. My daughter was called. My daughter came and I thank Life Alert.



04/08/2021

I woke one morning with strong pressure and pain in my chest. I was concerned because I have had three open heart surgeries… I also had an angioplasty, which greatly improved my health. I decided to call Life Alert, who came almost immediately and confirmed that I was in generally good condition and that I did not need hospitalization. Everyone was efficient and understanding – I would not hesitate to call again.



04/07/2021

I got up during the night to go to the bathroom, and when I started to enter the door I could not get my left leg to move. So I held on the frame of the door for about 30 to 45 minutes. I gave up and fell on the floor. That’s when I pushed the button on my [Life Alert] necklace. They were here in just a few minutes. I almost cried, I was so happy to see them. They were so nice to me.



04/07/2021

Life Alert answered our call very soon, and stayed with my daughter and myself until help arrived. No complaints. Thank you for your people working there. The girl kept telling us that help was coming. Thank you.



04/07/2021

My mother had a fall in the home and the button was pushed to have EMS come to transport to the hospital. The operator was very courteous and helpful. Every time we had to press the button we were treated with the utmost respect and kindness.



04/07/2021

My blood pressure had been nearly 200 level for 48 hours. When it hit 200 I called Life Alert. They were courteous and concerned and called for an ambulance. Also contacted my contact person. Both arrived at my home at the same time. I felt very safe.



04/06/2021

I became very ill with vomiting and nausea - becoming weak. I knew I couldn’t be taken by auto. I pushed my Life Alert button. Immediately, a gentleman came on the machine and asked my name, address and medical problem. Next, an announcement, ambulance on the way. When I arrived at the hospital, I was taken directly to a patient room and was cared for. I am happy I decided on Life Alert.



04/06/2021

I tripped and fell; I couldn’t get up. Life Alert responded immediately. Support staff asked me questions and even though I was two rooms away, I was able to be heard. Responders arrived and she gave them my Rx list and asked if I was ok. Thanks Life Alert for helping me!!



04/06/2021

Once I called Life Alert, they handled everything. They contacted the ambulance and stayed on the line until the ambulance arrived. The people I talked to were very nice. I had to use Life Alert 3 times in one week. Everyone was so nice.



04/06/2021

I tripped on the threshold in my kitchen and fell flat on my stomach and forehead, hitting the floor. I immediately called Life Alert and 3 men arrived, checked me out, called an ambulance and suggested I go to the emergency room to get a head scan, which I did and thank the good lord I was fine. Yes, I would recommend Life Alert.



04/05/2021

As my disease dissolves all my muscle tissue (IBM) , I found I couldn’t get out of bed, had to roll out of bed onto the floor and crawl towing my walker behind me to the top of the stairs where I fell again. I called your operator who responded immediately and stayed in constant conversation until help arrived.



04/05/2021

Life Alert has been a God sent. You have assisted my mom several times. Always caring and professional. We are very grateful! Thank you.



04/05/2021

I fell downstairs in my laundry room. I was unable to get up. I pressed my pendant button and my husband talked to the Life Alert operator for me. She summoned the paramedics who got me on my feet. I was not injured. The operator was very nice and stayed with me until the paramedics left.



04/05/2021

I dislocated my hip in the shower. I notified Life Alert with my device in my shower. The call was answered immediately and I was questioned about what I needed for help and then they stayed on the line with me until the paramedics arrived. Life Alert told them how to get in the house. Life Alert talked to the paramedics before hanging up. Just like advertised!



04/02/2021

I live alone. One evening I fell and couldn’t get up. One push of the button I wear 24/7 and help was on the way. I count my blessings that Life Alert exists, or at 92 I would be forced to have a caregiver. A million thank yous.



04/02/2021

Thanks to Life Alert, they live up to their name. They respond to every phone, even though I didn’t think it was serious enough. They came right away and took every precaution that I was ok with all the examination I was given. If in doubt, call Life Alert and you couldn’t be in better hands.



04/02/2021

What a wonderful service. When we had to call [Life Alert] – they were always there within 15 minutes. The young men were wonderful and courteous and helpful. I would and will recommend this wonderful service to everyone in need.



04/02/2021

Life Alert is a great service. We feel confident because mom lives alone and with Life Alert we can be sure that she will be cared for if an emergency arises.



04/01/2021

My father fell but was not hurt. Life Alert contacted everyone on the list and called EMS. When EMS was on sight, they made sure everything was ok before hanging up. Their follow through during an incidents and after is impeccable. My father fell 3 times in January/February. All 3 incidents were handled professionally.



04/01/2021

I fell and hit my head on the kitchen counter. I had my necklace on and after opening my eyes I pushed the button. Ambulance came and took me to the field and there they put me on a helicopter. I had 22 stitches in my head. They were wonderful and saved my life. I am 88 years old.



04/01/2021

My 95 year old aunt fell. She had on her Life Alert necklace at that time. When she pressed the button, Life Alert came right on and told her they’d get help. They called the ambulance and then me. Her having Life Alert makes me feel more comfortable knowing help is just a button away.



04/01/2021

Your staff are always calm, respectful, and helpful. My father has had a couple false alarms as of lately and everyone has been very kind. Your staff, rescue workers and others, thank you.



03/31/2021

Shortness of breath on a Tuesday –Life Alert notified family and stayed on the line until paramedics arrived – they were very comforting for my mom. The following Thursday, same issue and mom was taken to the hospital. She was diagnosed with Covid. Life Alert staff again was very comforting for mom and followed up with all family members. Thank you Life Alert staff!! Mom is home and doing well.



03/31/2021

My dog had been outside in the rain. I was drying him off with a towel when he bumped me and knocked me off balance. Actually, I fell onto his dog bed, so I was not injured. I have excruciating pain in both knees if I try to kneel, and left shoulder has torn rotator cuff. I couldn’t get the leverage to get up. Pressed the button on my “necklace” and they came in just a few minutes and helped me up.



03/31/2021

At 4:30 AM… I fell in my bathroom and could not get up. I finally made it to my bedroom and one of my Life Alert buttons. I couldn’t get to my “control” to talk to Life Alert. They called my daughter. By then I got to my phone and she could tell LA that I needed help. Life Alert called me and I heaved a great sigh of relief. Life Alert sent 2 ambulances with a total of 5 hefty fellows. They got me off the floor, on a stretcher and to the hospital. Many thanks.



03/31/2021

My mother is 91 and falls every so often. Life Alert has been great with their fast response. I am so happy I have it for my mom.



03/30/2021

I like that when we contact Life Alert, someone answers quickly! They contact paramedics right away. They stay with you until the paramedics arrive. They have your medication list on file. They call your contact person or persons on file. They are a good service! Thanks Life Alert!



03/30/2021

[Client] had a mini stroke (TIA). [She] pushed the button on her wrist and talked with an operator who called the Fire Dept. They stayed on the phone until they arrived. They also called myself and told me what was going on. They also followed up with me after mom got to the hospital. I would highly recommend Life Alert to anyone who has an elderly loved one who lives alone.



03/30/2021

He was bleeding a lot on his leg and it wouldn’t stop. We hit Life Alert and ambulance came right away. They bandaged him up and he was good to go! Thank you!!



03/30/2021

Have been a member of Life Alert for 11 or 12 years and have called them many times. One of the calls from a fall where I broke my back. On every occasion, the help I received was kind and immediate. I cannot be more pleased with the help I received. I am 89 years old.



03/29/2021

My Alzheimer’s husband slipped out of my arms while putting him into his wheelchair. I called Life Alert right away, and they came out right away. They put him in his chair for me. The men are always friendly, and can’t do enough for us. They are always wonderful. I’d be lost without Life Alert. The phone operators are kind and very helpful too.



03/29/2021

I fell outside in the driveway and couldn’t get up without help. They were very prompt and helpful. I’m very glad I have Life Alert!



03/29/2021

I had just purchased Life Alert 10 days before I fell and got hurt pretty bad with a lot of blood. I pressed the button and they came on right away and the ambulance came right away to take me to the emergency room. I am 87 years of age and Life Alert saved my life!



03/29/2021

I have had several strokes and have cancer. This particular night, I was confused and throwing up blood. When I pressed the emergency Life Alert button, the dispatcher made me feel safe and kept talking to me until the ambulance arrived. I highly recommend Life Alert.



03/26/2021

Five weeks post-op from a fractured hip, I lost my balance and fell into the bathtub while standing near it. Within minutes, 2 Life Alert attendants showed up, assessed the situation, and assisted me from the tub to an ambulance with no pain involved. Fortunately, I was not injured and the attendants were patient and careful with me.



03/26/2021

I was experiencing heart palpitations… Life Alert responded quickly and assured me they would stay on the line until paramedics arrived. This they did and even spoke to Paramedics. Excellent service – Thank you!



03/26/2021

Life Alert helped me get help right away after I fell in the bathroom. Without Life Alert, I would be lost. I’m so happy I have Life Alert and would recommend it to my friends.



03/26/2021

I have had Life Alert since 2/2010. In almost 11 years now, I have called 6 times. Life Alert has always provided excellent service, and you never have to charge batteries. I would highly recommend them to everyone. I’m now in my 80’s and still here.



03/25/2021

My dad only had his Life Alert for one day before he fell in his apartment at a retirement facility. He was not able to reach their pull chain alarm but was able to push his wrist alert. The facility already had done his room check so he would have laid there all night.



03/25/2021

I lost my balance in the utility room trying to get a frozen turkey off the bottom shelf in the freezer. I have had carpal tunnel surgery on both hands twice. Nerve function in left hand is 5-8%, right hand is 2-5%. Right shoulder has been repaired due to several falls. Left shoulder needs total replacement. That is why I have Life Alert. The two medics that came were very professional, polite, and concerned for my safety. I highly recommend your services. Thank you.



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