36,228

  Happy Customer Testimonials

  (since 7/3/2008)
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09/22/2017

I had gone to bed and was moving to a comfortable position when the sudden pain in my thigh was so bad I could hardly move. I called Life Alert, I wish I had asked for a name because he was so helpful; stayed on the line until the medics arrived and took over. I had wondered how your service worked and now I know. I praise your company to everyone who will listen and some who won’t!! Thanks much.



09/22/2017

I had a spell of dizziness caused by my Meniere’s disease (vertigo) and I had a hard time walking and standing. I called my doctor’s office and they told me to go to the hospital. I had no way to drive there, so I called 911 on my Life Alert pendant.



09/22/2017

I was having trouble breathing so I used Life Alert. They called for ambulance and were here in no time. The paramedics were courteous and helpful. I am so glad I have Life Alert in my life. I have used their service several times. Thank you.



09/22/2017

I had tripped and fell and couldn’t get up. I pressed the [Life Alert] button and spoke to the person who stayed on the phone until the fire department was here. They also called my emergency contacts. All was well. I appreciated the assistance I was given.



09/22/2017

I fell down and couldn’t get up. Life Alert responded by calling my neighbors and the fire department. My neighbors picked me up and put me in a chair that I could not get up from. The EMS guys came and picked me up the rest of the way. Don’t know what I would have done without Life Alert.



09/22/2017

I was an hour away from my mom when she fell. She as able to call my cell, but I told her to hang up and push her red [Life Alert] button on her necklace. She did. Help came and took good care of her and kept me informed as I was driving home. I’m impressed!



09/22/2017

I cannot speak more highly of the service mom received – she fell on July 13, 2017 upon getting out of bed and activated her wrist alarm. Dispatchers dispatched paramedics (local), who broke through door and transferred her to ER. Your dispatchers also informed all contacts at 6am within minutes. Will certainly refer friends and family to Life Alert!



09/22/2017

Mom fell getting into her wheelchair from her bed. She called Life Alert and they contacted the fire department lifesaving crew. They came within 5 minutes and helped lift her back into bed with no transport. Life Alert stayed on line and called back to check her situation. The operator did a good job.



09/22/2017

I accidently fell beside my bed. After calling Life Alert – the ambulance arrived within 5 or 10 minutes. My daughter opened the door for them and they came in – asked if I was hurt – and after assuring them I was not hurt – they immediately picked me up and helped me to my chair.



09/22/2017

06/29/17 at 11:45am – felt an unusual sensation come over me. I went to the door to see what was going on out doors. I came back inside – I felt confused. I could not dial numbers. Pressed my [Life] Alert button. I knew I was having a stroke. The ambulance came. My speech came garbled. Thanks for Life Alert!



09/22/2017

I lost my balance and slipped and fell in my garage. I had closed my doors to my house so I could not talk personally to Life Alert. I could only wait for Life Alert to send someone. Because I couldn’t talk to Life Alert they sent out an ambulance, I was grateful for the help.



09/22/2017

Had a terrible headache and I don’t get headaches. My son was afraid I was having a stroke. [Life Alert] folks stayed on the line with the paramedics. It was teamwork all the way. P.S. no stroke – just a mystery – the CT scan was 100% ok.



09/22/2017

I had been sick for a couple days (vomiting, weak, pain in my abdomen and back). I thought I had a “bug”. I had to cancel going to my grandkids swim meet on Saturday. By Monday (when I called Life Alert), I couldn’t stand the pain in my abdomen and back any longer and I also couldn’t button my pants. Life Alert kept telling me over and over that help was on the way. I was admitted to the hospital with a bowel obstruction.



09/22/2017

On Friday May 5th, 2017, I became very seriously ill at home very quickly. I had to push the [Life Alert] pendant button and ask for an ambulance to come to my home. The Life Alert folks were very helpful towards me in my time of need. The ambulance folks got to my home very quickly and they were very helpful too. They got me to the hospital quickly.



09/21/2017

I fell outside and could not get up. I engaged my Life Alert button and the ambulance and paramedics came. They took me to the ER and I had seven stiches in my right knees and they splinted my right arm. The arm was not broken – only a severe skin tear with fluid coming out.



09/21/2017

I had fallen during the night. But was able to get up and go to bed. When I got up in the morning I was in pain so I called Life Alert. The ambulance came very soon and took me to the hospital.



09/21/2017

My husband fell off the foot of the bed. I called Life Alert right away and they were there shortly to handle the situation. I appreciate them very much, we tell everyone about Life Alert.



09/21/2017

[Husband] slipped down to the floor trying to get in the wheelchair. Too heavy for me to pick up. Life Alert contacted 911 – fire department came out and helped him into the chair. He was not injured.



09/21/2017

I am glad that I got Life Alert, it does help me, I am safe and I’m not alone in a case like this. Everyone should get Life Alert to protect us from an emergency like falling, house burglary or fire or other things. I am happy I have Life Alert. I know I can trust each and every one of you. Thank you.



09/21/2017

I became very sick during the night. In the next morning I used my Life Alert pendant and Life Alert responded right away. They stayed with me the entire time until the rescue service took me to the hospital. They were super to me. Many thanks.



09/21/2017

I was in my kitchen and fell. I usually pack my phone on my buggy, but didn’t have it that day. I was so happy to have my “Life Alert”. I pushed the button and in no time my sons where here and then the EMTs!!



09/21/2017

July 16-17, woke with slow and missing heart beats, loss of breathe, etc. etc. I live in an 8 story independent living. I called neighbor in bldg., and pressed my Life Alert button. Ambulance came and took me to the hospital. Everything went smoothly, I had a congested heart failure, lung 1/3 full water, L. vertical trouble. I had never used my Life Alert before and had it for almost a year.



09/21/2017

I fell backwards and knocked myself out. Came too in a pool of blood. No one around, pushed Life Alert, which was in my pocket. Could not hear base unit, so did not know if it registered. When someone found me and called 911, they informed me help was on the way notified by Life Alert. Went to the hospital. Great service. It works!



09/21/2017

Life Alert has been a God send to me. If I didn’t have it, I probably wouldn’t be here today. I have fallen a couple of times and they came out and took me to the hospital. I live alone and if it wasn’t for Life Alert I probably would not be here today. I now live with my son and daughter-in-law but I still have my Life Alert!



09/21/2017

Hurt my back and was in a lot of pain and couldn’t move. So pushed my button on my necklace, and right away a Life Alert staff came on and asked some questions. And before I knew it the ambulance was at my house to take me to the hospital. Glad I had Life Alert. Thank you for making such a lifesaving product.



09/21/2017

I am the one who fell going to the bathroom – which was only nine steps away. And then I started going backward and fell – and really hurt my neck. They put a neck wrap on my neck before moving me. Hospital and ER for 3 days. I thank God for my Life Alert. The ambulance was here in no time.



09/21/2017

My face was breaking out in a rash and my lip was swollen. I could hardly open my mouth. Life Alert was very prompt to respond. They were very courteous and kind. I found out it was shingles. I am a diabetic, so I had to get medication very soon. Thank God for Life Alert.



09/21/2017

The Mrs. was getting up from the bedside commode and due to a clothing mishap, turned and fell on her back. I contacted [Life Alert] right away and got a very fast response not just from your service, but the local EMTs as well. You folks stayed on the line until and after the EMTs arrived, then followed up after she was hospitalized for 2 days.



09/20/2017

I was alone at home and I fell in the kitchen and I didn’t have anything to pull up with so I couldn’t get up, but Life Alert was here in just a few minutes. I have fallen several times and they were always there in just a few minutes. I’m always so embarrassed, but they are always very nice. I, like many others, feel so embarrassed when I fall and can’t get up. Being so independent is not so good when you get old and can’t help yourself up anymore. Thank you very much. This will change me, I’m sure. It happens to all of us if we live long enough. Thanks again.



09/20/2017

Caught my toe in my pajama pants and went down. Was not hurt but couldn’t get up. I pushed [Life Alert] button and help was here in 10 minutes. Very comforting to have help so fast.



09/20/2017

I passed out on the kitchen floor. When I came to, I found some blood on the floor. I called Life Alert on my GPS. They contacted the EMTs, when they arrived, they found I had cut my scalp and it was bleeding. They took care of my cut and called the ambulance. Life Alert stayed on the line until help arrived.



09/20/2017

I fell on the floor in my bedroom and couldn’t get up. I grabbed pillows but to no available – I pressed “Life Alert” and the men picked me up – I was so scared, but thank God for “Life Alert”. Everyone living alone must have Life Alert. God Bless Life Alert.



09/20/2017

My mom felt like she was slipping off the couch. She has MS. Life Alert was contacted by her, for a non-emergency. The fire department was sent and helped her up. All was well. Life Alert did contact me, her daughter, and left a message that Life Alert was contacted by her, but it was a non-emergency.



09/20/2017

I pushed the button and [Life Alert] responded quickly. Also called my nephew.



09/20/2017

I fell and did not have the strength in my legs to get up. I called Life Alert and they called the Fire department for a courtesy lift.



09/20/2017

Thought I might need hospitalization. Had a panic attack. I’m 90 and live alone. Life Alert came quickly – were very good at both listening and calming me down. Did not go to the hospital. Have recommended Life Alert to friends and neighbors.



09/20/2017

My mother got tangled up somehow and fell and broke her hip. Your dispatcher was very nice and calm. He stayed on the line with me until help was here. Thank you. I appreciate you all very much. Thanks again.



09/20/2017

I fell in my kitchen and [Life Alert] came right away when I pushed my button. I then went to the hospital for a checkup.



09/20/2017

I’m a bleeder. I take blood thinners. I cut my finger and could not stop the bleeding. I called Life Alert and the ambulance came to help me. Life Alert stayed with me on the phone and kept me up to date on the ambulance arrival. Very good!



09/20/2017

My husband fell and Life Alert was right there calling and getting help. Thanks Life Alert.



09/20/2017

I had what was later confirmed to be food poisoning. I pressed my Life Alert button and was immediately in touch with Life Alert. An ambulance service came and took me to a local hospital. I was there for 2 ½ days. Life Alert was right on the money. Thank you.



09/20/2017

My mother is almost 92. She uses a walker but occasionally still falls. The emergency contacts and the team that arrives are always so kind, thoughtful and helpful! Thank you!!



09/19/2017

I have had to call Life Alert a lot since 4/28/2015, and every time they are very polite, helpful and know what to do even when I can’t talk to them. I’m so glad I have them and recommend them to all my family and friends.



09/19/2017

There have been several occasions where mom has needed [Life Alert] help when she falls. EMTs where fast to respond. They contacted me to advise me of the situation and provide the outcome of mom’s state. Thank you for your service.



09/19/2017

I fell in my bedroom and my wife who is 91 did not have the strength to help me get up. We notified Life Alert and an ambulance and police care came to our home within 10 minutes. Thank you for your professional service.



09/19/2017

My mom fell in the bathroom and hit her head. My brother, sister and myself were alerted by phone from Life Alert, that paramedics and an ambulance had been dispatched. They called us all back to let us know that she was transported to the hospital where we went to meet them.



09/19/2017

My husband fell in the kitchen and couldn’t get up. He pushed his button. Life Alert came on immediately. They called the rescue squad. The squad was here within minutes. Thank you for being so kind.



09/19/2017

I found your firm a delight. I would even say that they were professional during calling the police and consoling me. Yes, yes, yes to anyone even thinking of the system.



09/19/2017

My mom has had to use your service several times over the past few years. Your service has been excellent and always 100% night or day. My mom feels very secure knowing you are a push button away. Thank you!



09/19/2017

I had 2 falls in which you were involved. 1. 10-31-16 I fell on the driveway to my home. Broke my upper femur and left wrist. You were wonderful! 2. I fell on the sidewalk and broke my wrist and injured my nose, which kept bleeding off and on for about 3 weeks.



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