39,835

  Happy Customer Testimonials

  (since 7/3/2008)
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01/18/2019

My 83 year old mother fell in the restroom of her independent living unit and was able to get the emergency assistance in a very short time frame. The Life Alert team also followed up immediately with me to let me know that she was receiving the emergency care and what hospital she was heading too. Our Life Alert saved her life.



01/18/2019

I was out on the deck filling the bird feeder, slipped and fell at 4 o’clock in the afternoon. As I was close to the rail, I thought I could use this to pull myself up. After almost half an hour, I gave up and used my Life Alert to call for help. The Life Alert people were wonderful. Dressed the gash on my knee, got me into a warm robe and settled in my armchair.



01/18/2019

My mother has fallen three times in the past month and a half. She lives alone and if it wasn’t for Life Alert and their quick response she might have laid there for hours. We greatly appreciate the instant calls to me and my siblings. My mother has since had a serious setback to her health and could not fill out this form herself. We are thankful every day for Life Alert!



01/18/2019

I was experiencing severe chest pains and chest discomfort, my heart was racing and I had shortness of breath. I immediately pushed my Life Alert button, operator answered immediately and asked was I having a problem. I explained what was going on. Help was sent out quickly.



01/18/2019

I fell and had a very serious nose bleed. I also have a very hard time getting up off the floor. Life Alert responded very quickly and notified the EMTs quickly. The operator stayed on the line with me until the EMT’s arrived. That was very comforting. Well done!



01/18/2019

My dad had a seizure. Life Alert was helpful the second they came on the line. They dispatched an ambulance and stayed on the line until they came. It was so easy because I could worry about my dad and not about giving them his laundry list of meds - because Life Alert did it for me.



01/18/2019

[Mom] fell in her bedroom. I (her daughter) pressed the help button. Life Alert staff answered quickly. I told them what happened. They contacted emergency services. When EMT’s arrived Life Alert staff supplied them with mom’s medical history and Life Alert staff spoke with EMT’s who took mom to hospital.



01/17/2019

My husband fell while changing into sleeping clothes in the bathroom. Bumped into wall and hit face and arm on the right side as he went down. Nose was bleeding profusely as well as right arm which had a large gash. He hit a stool when he fell. Life Alert was here quickly and transported us to hospital and remained there until he was checked in. We were very happy with the care we received!!



01/17/2019

I fell down and fractured my back on Sept. 25th. Life Alert had the paramedics at my home quickly and they also contacted my family to let them know what had happened to me. I wouldn’t know what could have happened to me if I didn’t have Life Alert.



01/17/2019

[Uncle] was entering the front door with groceries in one hand and trying to open door. Upon entering the door, he lost balance and fell backwards on the concrete porch. Because he was outside when he pushed the Life Alert around his neck, he could hear them, but they could not hear him. Life Alert notified proper emergency and was dispatched to his home. Thank you!



01/17/2019

I fell down backwards and hit my right arm on the kitchen cabinet causing a fracture on my right wrist. Couldn’t get up on my own. Called Life Alert. Fire department rescue came and helped me up. Took me to the hospital. Life Alert stayed on the line until fire rescue came and talked to them, and until all was well. Thank you, good job on everybody’s part.



01/17/2019

I called Life Alert when I was too weak to stand. They responded quickly and sent an ambulance. In the meantime, the operator at Life Alert stayed on the phone with me until they came. The ambulance crew took my vitals – and took me to the hospital.



01/17/2019

My 94 year old mother fell at home and couldn’t get up. She pushed the button and Life Alert notified the paramedics. All went as advertised – I authorized fire department to do a forced entry. Luckily, I arrived moments before the breach was necessary. After this incident I bought a lock box. I would strongly recommend this!



01/17/2019

I fell in my home and could not get up, I pushed my Life Alert and got help right away. Also about a month later I woke up and could not breathe and pushed my button again and got help.



01/16/2019

I was in an area where I am not usually at. It was my rock garden and I was pulling weeds when I slipped and fell face first on the racks. Fortunately, and I can’t stress this enough, that I was wearing my new Life Alert button. It truly saved my life! Wonderful response and they took me to the ER at my local hospital. I am fine now.



01/16/2019

I tripped and fell on the garage floor, and even with others around me, I could not get up safely. I had my Life Alert on me and pushed it for help. They arrived promptly and assessed the situation. After a few minutes, I was able to get up and move on my own. I saw the doctor the next day and, except for a few bruises, I was good. The crew was courteous and attentive. They were knowledgeable and showed they knew their responsibilities.



01/16/2019

Life Alert has been for me a great blessing. I am elderly and live alone. There is a great feeling of security because I know with a push of a button Life Alert will come and help me. God bless them!



01/16/2019

My husband has seizures. Two times in the last 2 years. I was always alone with him and needed help to get him medical help. I called Life Alert and within minutes the fire department then the ambulance was there. Y ’all called my granddaughter and she took me to the hospital following the ambulance.



01/16/2019

I called – pressed the button – and Life Alert called 911 and paramedics were at my house within 15-20 minutes. Life Alert had my wife’s medical info and had given it to the paramedics. All was well organized and efficient.



01/16/2019

[Husband] fell 3 times and could not get up. Each time I pushed the Life Alert button, assistance came very fast. Staff stayed on the line until they talked to the EMT’s and were sure everything was ok. Thank you for a great service!!



01/16/2019

Wasn’t feeling well – went to sit in a recliner and passed out on the floor. Came too and pressed Life Alert. EMS came and took me to ER. Sugar count had dropped too low. Doctor doesn’t know what happened. Came home late that night. Am ok now. Thanks to you people.



01/15/2019

My kids made me get a Life Alert when my husband died 11 years ago. I argued with them but now I never take it off. It has saved me at least 3 times. The men are here within minutes and get me up. I sleep with it and would never change to a different company.



01/15/2019

I was really sick Oct. 5th, couldn’t reach my daughter at 2am, so I called Life Alert when I started feeling faint like I was passing out. That’s when I called for help. The responder was courteous and helpful, stayed on the line until help arrived. That meant a lot.



01/15/2019

Fell outside my home – couldn’t get up – called Life Alert, help came very quickly and helped me up. Insisted on taking me to ER to be checked up – x-ray and C-Scan taken of head and found no bleeding, so I went home with instructions to follow up with my primary doctor.



01/15/2019

Got a severe headache, so bad I could not even walk, pushed my [Life Alert] button and got help in a hurry by them calling an ambulance. They kept me on the line and were telling me every step till the ambulance got here. By them trying to keep me calm -- it worked. Do not know what I would have done without them.



01/15/2019

My mother was experiencing lightheadedness and she became incoherent. Life Alert response was very quick. The agent was extremely caring and patient. She stayed on the phone until help arrived and then asked to speak with the paramedics to confirm their response. The agents are always friendly and professional.



01/15/2019

Your staff was really quick to help with my emergency. I was transporting my son to my home to attend to his care. He had been in the hospital for a while due to a motorcycle accident. He had a diabetic seizure. Your rep stayed on the phone with me and tried to calm me. Excellent service all the way to paramedics. Thank you for caring.



01/15/2019

After breakfast I felt tightness in my chest. Life Alert came promptly and when I got to the hospital it was diagnosed as congestive heart failure!! I was in the hospital three days because of an allergy from the CAT scan, which used Iodine resulting in my having shortness of breath.



01/14/2019

I was sweeping under the futon, and my left hip went out of joint posteriorly. I called Life Alert, they called my stepdaughter (who came and unlocked the front door). Someone stayed on the line with me while EMS arrived. The two very efficient responders and my stepdaughter put me in a carry all and took me to the emergency room.



01/14/2019

My husband, who is 90 years old, fell and couldn’t get up. After three hours of trying to help him, to no available, I pressed the Life Alert button on the bracelet and received an immediate response. Police women arrived, and then fire department. Husband was helped up – he did not require hospitalization.



01/14/2019

I fell in my driveway, only had on the button, Life Alert, and was not close enough to the monitor to talk but they still was checking with the emergency numbers on my list. A neighbor ran over but was not able to help me up. She went inside my house and got my GPS button. I was talking to the operator and emergency was already on their way. Was a great help.



01/14/2019

I fell – tripped over edge of bedspread, which was at the end of bed, but on the floor. Made a call and got immediate help from the people at Life Alert – picked me up and sat me in a chair until my nerves settled down. They stayed long enough to make sure I did not need hospital care – which I insisted I did not need further help or assistance.



01/14/2019

Fell out of bed and couldn’t get up. Pushed button on Life Alert necklace for help. Unit was sent to my home and I was helped up off of the floor. Life Alert also contacted my daughter and let her know what was happening.



01/14/2019

I needed Life Alert two times. Once when getting out of bed in the morning, I felt a sharp pain in my left hip. I couldn’t move I had my necklace right next to me and called Life Alert. They took me to the hospital. I had a dislocated hip. The second time I had a tooth pulled a couple of days after it started to bleed and I couldn’t stop the bleeding. They took me to the hospital. They arrived quickly. They were very courteous and helpful.



01/14/2019

The lady from Life Alert was very nice and calm. She stayed on the line until help got here. After the help was here, she called back and gave them a list of my husband’s medicine. Later she called again to make sure that they had everything they needed and called our two sons. He had a few seizures at the ER, gave him some meds, and sent him home. I appreciate the help and I was a nervous wreck.



01/11/2019

We had Life Alert for both my mother, and presently with my 98 year old father. It has been a life saver for my brother and me. Since my father still insist on being by himself it has been a source of comfort knowing he has Life Alert. And the staff is awesome and so thorough.



01/11/2019

I fell and couldn’t get up. They came quickly after being notified. I appreciated their call a few minutes after they left to check on me, also they notified my daughter and granddaughter at their jobs, so they both called me also and checked on me. Very nice and helpful people!



01/11/2019

Life Alert has responded to me many times with a very courteous, positive, and caring attitude. At this stage of my life, their convenience is literally a life saver – my gratitude to all who stand by to help those of us who are in immediate need!!



01/11/2019

I could not get out of bed because of the pain in my hips. Got quick response from Life Alert after pressing the button. The Life Alert person stayed on the phone with me until the medical people arrived at my home. Response time was very quick. I highly recommend Life Alert.



01/11/2019

My experience with Life Alert staff has always been very good. The time I fell and broke my femur after rehab they were here and stayed on the line until the ambulance got here. I appreciated that. I have always had the most courteous people on the line with me and they kept me from getting upset.



01/11/2019

In July 2017, I had “congestive heart failure” and Life Alert was very quick to get to me and very supportive. They took me to the hospital. Different symptoms in same health problem. Came again, two weeks later and took me to a different hospital as required. In October 2018, I fell and had horrible cut on head with blood everywhere. Life Alert was very fast to get to me and collect a large amount of blood. My neck and back also injured. The fall was an unexpected move and I fell on my back and right side of my head - 11 staples. I sing Life Alert praises to all in my independent living quarters [friends].



01/11/2019

I fell on my bathroom floor – could not get up. Help was here in about 10 minutes – four very professional and helpful men had me on my feet in a minute – were positive, pleasant and kind. Checked my bones – legs and arms – I’ve never met nicer people and am pleased with Life Alert. Thank you for such a positive and helpful employee.



01/10/2019

Due to a drop in blood pressure my husband, became unconscious. He is 92 and I am 88. I activated the Life Alert service as directed and was immediately assisted and a quick arrival of paramedics. [Husband] spent the night in emergency and the blood pressure was restored to normal.



01/10/2019

When I put my dog’s food bowl down, I continued to slide to the floor and I ended in a sitting position and I could not hoist myself up. I called Life Alert and within a few minutes help arrived and set me upright. These paramedics are the greatest.



01/10/2019

Granny fell and broke her wrist. She pushed her button and the whole fire department showed up to help her up and take her to the ER. Life Alert contacted us and we met them at the ER. We would not have found her for 6 hours after her fall. Thanks Life Alert!



01/10/2019

I was experiencing higher than normal blood sugar readings. Additional insulin was injected. As a result too much insulin was injected. I felt the drop of blood sugar and got up to acquire juice – too late. Blood sugar had dropped like a rock. I heartily thank your staff. They sent the “cavalry”. Saved by your attentive staff.



01/10/2019

I called Life Alert because I felt dizzy, nauseated and sweaty. Their response was immediate. First responders came immediately after Life Alert alerted them. I received the help I needed. When I came home from the ER the same night, I appreciated the follow up call from Life Alert.



01/10/2019

Mom was alone in the house when she fell. She pressed her button and an ambulance was there within 20 minutes. Had she not had her Life Alert button, she would have laid there for hours before anyone found her. This was one instance where Life Alert responded to emergency situations for mom. I have strongly recommended this service to all of my elderly relatives.



01/10/2019

I woke up at 3am with night sweats. I took an aspirin and sat in my big chair and dozed off. I was awakened about ½ hour later with significant pressure in my chest. I pushed the Life Alert button and got an immediate response, who after talking to me, said help was on the way. Within 5 minutes, I was transported to the hospital. I ended up in the lab the same day and the next day getting a coronary artery bypass graft surgery. The system worked and probably saved my life!



01/09/2019

I fell in the garage by getting into my car the wrong way, (I broke my hip and arm), and it caused me to lose my balance and fall. After I used my Life Alert pendant the EMS was there within ten minutes and made me comfortable, and they did all that was required of them and more. About 3 years ago I was ready to give up Life Alert and use the money for something else but didn’t. Wise decision because I had to use it 3 times over a 3 year period. My son was very impressed and pleased that he could stay on the line and hear everything that was said and done. P.S. a month ago I fell in the garage and broke my wrist and you and EMS responded quickly. Thank you.



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