38,974

  Happy Customer Testimonials

  (since 7/3/2008)
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07/20/2018

Lift assist for [husband] – could not get to the phone to call 911. Have Life Alert around his neck made it possible to get help from the floor. So glad we have Life Alert, it gives me peace of mind no matter where we are. Thank God!! Phone staff are wonderful and helpful –great to know we are in good hands!



07/20/2018

I was going to the bathroom at 12:30am 5/25, and fell head first into the edge of the vanity and suffered a huge bump on my head, and my neck hit the metal vanity stool – very scary!! Life Alert called my neighbor (who had door key), and police and ambulance. Quick response!



07/20/2018

[Patient] fell out the bed onto the floor. She could not get up. She pressed the button and Life Alert responded immediately and sent emergency services right away. The Life Alert responder stayed on the phone with her until help arrived.



07/20/2018

I had a fall very late into the night. Life Alert was very fast on contacting rescue and my family members. Rescue was here in a timely manner to help me. Life Alert was very friendly, courteous, and helpful in my time of need and I appreciated it very much.



07/20/2018

On Tuesday, April 3, 2018, I passed out in my living room. I had watched a TV program and got up from my recliner chair to fix breakfast and do some cooking. The next thing that I knew I was face down on the floor and could not get up. Life Alert sent help and took me to the hospital. I was there for more than a week. Then, in rehab for 3 weeks.



07/19/2018

Immediate action was taken by Life Alert when I pushed the button. A gentle, caring voice supported me until the EMS arrived. My opinion – Life Alert is number one!



07/19/2018

I was having difficulty breathing, because I have blocked stents (3). I felt I needed to be checked. The firemen who responded to my call to Life Alert were very professional and showed me kindness and concern. They felt it best I be taken to the hospital.



07/19/2018

Early Sunday morning 2am, I got up to go to the bathroom and the pain shooting from my hip to my left foot was like lighting shooting down my leg. 4am I finally called for help and the fire department was here in 10 minutes and took me by ambulance to the hospital. My blood pressure was 244-180 – thank God I have Life Alert and that my grandson and daughter gave it to me.



07/19/2018

2 occurrences – 1. Smoke detected by Life Alert. A very professional person spoke with me and alerted the fire department for us. No fire ensued. 2. Husband fell in bathroom and I could not lift him up. Life Alert responded and 2 EMT’s quickly came to the house and carried him on a chair to the hospital. He had fractured 4 ribs. Thank you all!



07/19/2018

I am 96 and need a cane and walker to get around. I have had a [Life Alert] pendant for many years. On 05-20-18, I slipped on my hardwood floors and fell backwards, cutting the back of my head and needing 8 stiches. I pressed my button and the ambulance came and away we went. Wonderful service.



07/19/2018

I have narrowing and blockage of veins in my legs – an inherited condition. My vascular surgeon also felt I had an infection of my soft tissue, and put me on an antibiotic. This was a new one for me, and I had an allergic reaction. Life Alert saved the day! They sent help and off to the hospital emergency room I went. And a new pill!



07/19/2018

I am a 94 year old woman, I was sick with nausea, fever, and was feeling very sick, when I called (pushed the Life Alert button). The response was fast, courteous, and very helpful, the operator stayed on the line and help arrived. I had pneumonia and an infection but am back at home. Thank you.



07/18/2018

It was early morning and I was getting out of bed and apparently passed out, I thought I could get up if I could reach my night stand but couldn’t. I had my Life Alert bracelet on and pushed the button and my son was contacted and was here within minutes – ambulance was called and I was taken to the hospital.



07/18/2018

[Wife] fell down in our bedroom in the middle of the night and I could not get her up. She is 80 and I am 86, so I pushed my Life Alert button and the emergency people arrived within 15 minutes.



07/18/2018

I had been sick for over a week. I was not getting any better. I did not know what was wrong. My daughter contacted Life Alert. [EMT’s] were here very quickly and were very kind and helpful. They were also very efficient, got me to the hospital in good time. I certainly appreciated it very much!



07/18/2018

My mom had a bad anxiety attack and I couldn’t calm her down so I pressed her Life Alert button and the alert staff had help here in a matter of minutes. They also stayed on the line so I could keep them advised till help got here.



07/18/2018

My sister and I live in other states then our parents and we are always notified when there is a problem with my parents, the [Life Alert] agent is very kind and compassionate, and answers all our questions, and calms our fears. They also made several calls to keep us aware of what and where the EMS were taking her, really liked that the same person continued to contact us.



07/18/2018

I am the sick one. Life Alert is always at your beck and call and the ambulance is right at your door. They are prompt, very kind, and very careful in handling you and I give them an A for each time I have to use them, and I would introduce them to anyone who needs their service.



07/18/2018

Fell in the bathroom. Could not get up. Life Alert let my children know, and an ambulance came and got me up. Was not hurt - just could not get up myself. Thanks very much.



07/17/2018

I fell on my bathroom floor and hit my head but I was not unconscious, and called Life Alert and told them where my key was to my home. EMT’s were here immediately – they called my daughter also – I am on 24/7 oxygen and am 88 years old. I really like Life Alert.



07/17/2018

I fell asleep sitting on a chair and fell off the chair. I did not break my ribs but bruised them. Doctor told me that hurts more than broken ribs and it takes longer to heal. I do believe it. I’m 91 years old so I’m thankful to have Life Alert.



07/17/2018

Low blood sugar, disorientated, nearly comatose; pushed the [Life Alert] button when I would not have been able to use or find the telephone. They sent EMS, and called my daughters (who live out of state), to let them know of my health troubles, and took me to the hospital.



07/17/2018

My mom had several falls and Life Alert responded immediately for support and care. They also informed me of her status so I could meet the medics at the home.



07/17/2018

I had fallen across the rocks in the front of my house. I was trying to straighten my flag and lost my balance and fell backwards. I actually “sat” in a group of the vines that had developed a “basket” I was unable to get up. The EMT’s were fabulous! They got me up and into my porch. Every time I have a situation, I thank God I have Life Alert -- would not go without it.



07/17/2018

I was on oxygen, and couldn’t get enough air, I pressed the Life Alert button and was answered right away. I told him the problem and was assured help was notified and will be on the way here. The operator stayed right on the line until the ambulance arrived. They stabilized me and got me to the hospital. I was very thankful for having Life Alert available and giving me the help I needed. Thank you very much.



07/17/2018

My dad, who is 104, fell. He never lost consciousness or was seriously hurt, but I could not get him up off the floor – had to call [Life Alert] for help to get him up. Paramedics came and checked him out, lifted him to his favorite chair. I’m very grateful for the help and quick response.



07/16/2018

I live alone and fell. I pushed my Life Alert button and an ambulance was called and I was taken to the hospital for treatment. On most days my neighbor or granddaughter checks on me, but on this day everyone was out of town. Life Alert was my only way to get help.



07/16/2018

I fell in my bedroom while getting out of bed and caught my foot in the sheets. I pressed my [Life Alert] necklace button and someone answered through the intercom and took information and sent the EMT’s who arrived in 15 minutes and took me to the hospital – broken hip.



07/16/2018

I almost always fall in the shower. Life Alert always comes quickly and I never feel embarrassed, they always make me feel comfortable and safe. They are the best decision I’ve ever made.



07/16/2018

I have used my Life Alert more than once. It’s so good to know that somebody is there to help. I fall very easily, and getting up by myself is impossible. Your people are very comforting.



07/16/2018

I fell in the bathroom and couldn’t move – I pressed the button I wear and Life Alert spoke to me within a few minutes. It took about fifteen minutes until EMS came. During that time Life Alert kept asking if I was ok. Help was on the way. I am 97 years old and was pleased with the response.



07/16/2018

Mom said she had gotten out of bed several times in the night May 10-11th, and when she got up for the day she was very confused, she could not remember her lock pin on the cell phone and had a major headache – she pushed Life Alert pendant, told them how she felt, and did a 3 way call with me at work. I asked them to start rescue. Very helpful and very reassuring. First time using as an actual rescue, was well worth it.



07/16/2018

My father was driving his electric wheelchair and got stuck in the neighbor’s yard and could not get out. So he used his Life Alert button for help. Then Life Alert sent the EMT’s to check on him and they helped him get out of the mud.



07/13/2018

I had severe chest pains, difficulty breathing, nausea, thought I was having a heart attack. I live in my home by myself, which makes me feel joy. Since I lost my soulmate 15 years ago, I wanted to stay in my home with beautiful memories. It was because of [Life Alert] excellent service by your staff, who was outstanding, courteous and kind.



07/13/2018

I fell in my home and could not get up. [Life Alert] communicated with me, sent help, and stayed on the line until help arrived. Very reassuring.



07/13/2018

Dad fell while we were at work. He pushed the [Life Alert] button in the bathroom, guys showed up, picked him up, and sat him in his chair. When they left, he fell again. He then pushed his necklace and they came back out. We got home, and dad said he was very satisfied.



07/13/2018

My dad lost his balance in the bathroom and fell backwards into the tub. The shower curtain helped break his fall. He didn’t get hurt - just a bruise, but he couldn’t get up. He hit the Life Alert button he wears and the paramedics arrived shortly. Thanks.



07/13/2018

The responder was courteous and informative. She stayed on the line with me until the EMS arrived. She calmly informed me of the arrival of help for my mom which calmed me as well. Thank you, Life Alert responder.



07/13/2018

On May 19, I experienced dizziness, and weakness, and a little shakiness. Called Life Alert and they responded immediately. They were very efficient, and very helpful and courteous. Got to the hospital in record time!



07/13/2018

Well, I fell and have a real hard time getting up, so I used my pendant and called Life Alert. It wasn’t anytime at all until the medics were here – quickly picked me up and checked – blood pressure etc. and asked if I thought I should go to the hospital. No – I was fine after that – I did stay home all the next day. Thanks for calling my daughter.



07/12/2018

My husband fell on his back. I pressed the call button and they responded right away and stayed with us until the EMT arrived. This was our first experience using Life Alert. We feel so confident having them now.



07/12/2018

I had fallen in our bathroom and couldn’t move. I realized I broke something in my leg. My husband called Life Alert. They immediately called for the ambulance and kept in touch with us until they got here to take me to the hospital. I had fractured my hip.



07/12/2018

Our mother fell down – she is 90 years old – we called Life Alert, who got an ambulance and first responders over here quickly. They were efficient and reassuring. She was taken to the hospital.



07/12/2018

The first call was for kidney stones at 4 in the morning. [Life Alert] was great. The second call came because I was baking sugar cookies to take to my husband, I wanted a foil pan - it was on the top of cupboard, the step stool was the right place. I fell, I don’t know how, but was flat on my back and couldn’t move – EMTs were great getting me to the hospital.



07/12/2018

My son had thrown up so much he was too weak to stand or walk. My first thought was to call Life Alert because I am also disabled to some extent and cannot help him – The EMT guys were here in just a matter of minutes. They got him to the hospital. They were all very courteous and helpful.



07/12/2018

[Life Alert] helped inform the EMT crew of daddy’s meds. And help them with any other questions. They stayed with us till everything was taken care of. It is a relief to have you guys. In case I am not here I know he will be fine and they will call me.



07/12/2018

[Spouse’s] knee locked and he couldn’t get out of the chair (he has 2 torn ligaments). Life Alert answered quickly, and an ambulance arrived quickly. Also, a Life Alert dispatcher stayed on the line with me until help arrived.



07/11/2018

At 3:00a.m., I got out of bed to walk to the bathroom. I took two steps and fell on my right arm which bled profusely. My right hip had broken causing the fall. I was alone. I had Life Alert around my neck and I pushed the call button. Immediately, Life Alert responded. They promptly notified 911 and my family.



07/11/2018

My mother has used her alert several times. It always sends help and everything goes smoothly. It works just like the commercials say it does. God bless all of you at Life Alert.



07/11/2018

I fell in the bathroom about 2a.m., pressed the [Life Alert] button. The ambulance arrived and took me to the hospital promptly. Had I not had the button I would have been on the floor for about 8 hours before someone found me.



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