41,411

  Happy Customer Testimonials

  (since 7/3/2008)
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02/27/2020

I was doing yard work and lost my balance and could not get up. So I pushed the [Life Alert] button hanging around my neck (1st time ever). So waited to see what happened next. Within five minutes, my contact neighbor arrived and right after that the sheriff arrived. Assured everyone that I was not hurt. My friends helped me get up to my feet. I was very impressed as to how fast the wheels went in motion after I pressed my button. I now feel very secure knowing help is not far away.



02/27/2020

I fell down and could not get up and nobody in my house could get me up because I weigh 230 lbs. So I pushed my Life Alert button and they answered quickly. I told the operator my story and she was very helpful and said she will have help come and she stayed on the phone with me until the fire men, police, and doctor came to get me up.



02/27/2020

Went outside to get the mail-turned to return-found myself on the ground-could not get up-called Life Alert-calls to neighbors and daughter went out immediately ambulance and help arrived. Grateful for Life Alert!



02/27/2020

My wife fell in the hallway heading from her bedroom to downstairs. I called Life Alert on my home phone. The dispatcher was very helpful in getting her the fire department to come to her assistance and stayed on the phone till help arrived. Very satisfied with Life Alert.



02/26/2020

My dad has fallen several times since getting Life Alert. Your staff is always prompt and courteous when it does happen, we really appreciate you guys!



02/26/2020

I fell in my kitchen, I pressed my Life Alert and [EMS] was here in no time at all. They got me up off the floor and asked if I wanted to go to the hospital, I said no. They did what they had to do. I am blessed I have Life Alert.



02/26/2020

Too weak to lift myself off the toilet. Pushed my [Life Alert] button and a lady answered and stayed with me until the [EMS] squad arrived and took me to the hospital. We were well taken care of and would recommend Life Alert to anyone. The security we feel with Life Alert is fantastic!!!



02/26/2020

I tripped over a throw rug in my living room. I could not move my right arm. Life Alert was there as soon as I pushed my button. I thank God I had Life Alert. I live alone. Thank you for being there for me.



02/25/2020

My dad has fallen several times since getting Life Alert. Your staff is always prompt and courteous when it does happen, we really appreciate you guys!



02/25/2020

I fell in my kitchen, I pressed my Life Alert and [EMS] was here in no time at all. They got me up off the floor and asked if I wanted to go to the hospital, I said no. They did what they had to do. I am blessed I have Life Alert.



02/25/2020

Too weak to lift myself off the toilet. Pushed my [Life Alert] button and a lady answered and stayed with me until the [EMS] squad arrived and took me to the hospital. We were well taken care of and would recommend Life Alert to anyone. The security we feel with Life Alert is fantastic!!!



02/25/2020

I tripped over a throw rug in my living room. I could not move my right arm. Life Alert was there as soon as I pushed my button. I thank God I had Life Alert. I live alone. Thank you for being there for me.



02/24/2020

I fell at about 11:45 PM on 31 October. I fell backward onto my back. I could not stand, so I inched myself to the Life Alert machine and pressed a button on the pendant that I always wear. They called the ambulance for me. I am still recovering. I am so thankful for Life Alert!!



02/24/2020

Thought I was having a stroke. Hit Life Alert and someone came on immediately. The person was very calming and told me help was on the way. [EMS] came very fast. I live alone so it was very scary for me. My two daughters wanted me to have Life Alert so I have it and I am so happy that I do.



02/24/2020

On Dec 2, felt sick and had chills; called daughter-in-law-who came-then noticed I was wheezing- told her to push [Life Alert] call bell-ambulance there within minutes--I was put on stretcher. Do not remember getting into ambulance. EMT decided to take me to the nearest hospital as I would not have made it otherwise. I woke on Dec 4th in AM when tube removed from throat. I was discharged on Dec 16th for rehab and then home Dec 23. Currently staying with son in [town]. I would probably not be alive today without your quick response. Thank you.



02/24/2020

I had a fall in bathroom. I did not hurt myself, but I can not get on my knees to get up. So we used Life Alert for help. [EMS] was here in a few minutes and got me up.



02/21/2020

I have fallen several times since my heart surgery and so my daughter enrolled me in Life Alert and they are great!! They listen to me, help up, and treat me with dignity and respect. I feel very safe to know, all I have to do is push my button and they will come to my rescue.



02/21/2020

I fell in the bathroom, hit my head on the door frame, bled all over the place, pressed my [Life Alert] button and nice gentleman answered and talked to me until the squad got here. Very happy with the service.



02/21/2020

Life Alert has taken me to the emergency hospital twice due to a hip injury and heart problems. They have also been to my house twice when I fell and could not get up. Life Alert has always been here when I needed them.



02/21/2020

Mom had chest pain and back pain. And overall didn’t feel well. Life Alert was quick to send paramedics and ambulance to get her to the hospital. Life Alert has been a life saver many times over the past 2 ½ years. Thank you!



02/20/2020

I had a medical emergency- got very ill. Pushed my Life Alert button and got excellent results. Paramedics were here immediately and I was taken to the hospital where they did a cat scan and found I had blood clots on my lower intestine. Was admitted and released a week later. Very happy with my Life Alert. A life saver indeed!



02/20/2020

Had congestive heart failure November 6th. Life Alert always there for me. Help was here in about twelve minutes. Never would consider changing to any other company no matter what they offered me. Always had excellent care.



02/20/2020

I fell and hit my head. Life Alert responded quickly and stayed on the phone with me until help arrived. Life Alert contacted my family and [EMS].



02/20/2020

I fell reaching for something and pushed the [Life Alert] button around my neck. I immediately heard the person manning the phone. They contacted the EMT’s and they quickly came to help me get up. After making sure I was all right, they left. Very quick service, very nice, and professional.



02/19/2020

Over the years that I’ve had Life Alert, I’ve only needed it three times. Life Alert was here within eight to ten minutes, and took me to the hospital. I’m 89 years old and a widow. I live alone so I’m very grateful for Life Alert.



02/19/2020

My mom, [patient], walked out her front door on 9-21-19 and fell a few feet from her door. She landed in the rose bushes that had concrete borders along the edge. She broke two bones in her left arm. The bone doctor said the concrete borders caused the break. The paramedic had a time pulling the bush off of her shirt. She’s 89 years old and she pushed the button and help came in about three minutes. This was the first time she used the Life Alert and it paid off big time. Thanks a million.



02/19/2020

My father slid off a reclining chair and was unable to get up. With Life Alert, response from local fire department was almost immediate. It was comforting to know someone would respond when a loved one needed it.



02/19/2020

I have called the Life Alert paramedics on a number of occasions and each time I have been treated with the utmost courtesy. They have helped me make the most appropriate decisions as to whether to go on and call the ambulance for an emergency to go to the hospital or not.



02/18/2020

On 11-24-19, [patient] was having chest pain, so Life Alert was called. They were very helpful on the phone and talked to us. They also asked how [patient] was doing and gave information on what to do and stayed with us until emergency personnel arrived. They also called a couple days later to check on him.



02/18/2020

My mother fell in the tub. She pushed the Life Alert button in the bathroom. Life Alert was quick to contact the local ambulance. Everyone on her call list were also called and we were kept up to date as to what was going on. Thank you for the wonderful service.



02/18/2020

The day before Thanksgiving, I was frying some hamburger on the stove, then I went outside for a few minutes, and I forgot I had them on. I heard the smoke alarms go off, when I came inside the house was filled with smoke. I knew what had happened, I forgot about the hamburgers on the stove. The lady from Life Alert came on the machine and ask if I needed help, I told her yes. I open all doors, windows and also turn on the fans. The fireman came, the chief also was here in no time. I have to say I was lucky they came. I’m proud to have someone close by. Thank you all for your service and to the fireman that came. Thank you again.



02/18/2020

Life Alert was nice and courteous, and called my family members to let them know what was going on. They are excellent in getting help for me and informing my family. Love them!



02/17/2020

My right hip became dislocated at 5 AM. I used my necklace call button to contact Life Alert. They responded promptly and sent a medical team which arrived within minutes. [EMS] assessed the situation, [Life Alert] contacted family members, [EMS] took care of me and transported me to the ER.



02/17/2020

My mother (89 years old) was having trouble breathing and balance. I hit the “help” button and was greeted at once with help. Very good customer service, and very knowledgeable. Thank you, Life Alert, well worth the cost.



02/17/2020

When a bout of dizziness caused me to fall three times in eight days, I had to call Life Alert each time, they were very responsive in minutes. I cannot get up because of knee problems, I feel safer knowing I can depend on Life Alert.



02/17/2020

Fell and could not get up. Life Alert contacted my family and neighbors and called an ambulance for me. They stayed on the phone with me till someone arrived, thanks to all involved



02/14/2020

My husband had a TIA and I pressed the [Life Alert] button and a very nice gentleman answered immediately. He stayed on the line with me until the fireman and emergency staff arrived. He was very calming and reassuring to us, Thank you so much.



02/14/2020

This is the second time that my mom had to use her Life Alert- The rep that called was very kind and supportive- I appreciate the follow up call as well- Having Life Alert is totally worth it.



02/14/2020

I started with a UTI. The second day early morning, I could hardly move. I made it out to the living room to my big chair. I called my girl [friend] and she told me to push my Life Alert button, I was so disoriented I couldn’t think. Finally, I came around enough to push my button. After ten minutes the ambulance came. Saved again!!



02/14/2020

I am [son]. My mother is [patient]. Her last incident was a fall from her bed. Life Alert dispatched EMS. Their response was very fast. EMS personnel was thorough. They did their job well.



02/13/2020

I called Life Alert when my husband fell and couldn’t get up. Life Alert operator was extremely polite and helpful. She called our contacts and they said she was polite and even called back later to give her an update. Paramedics came in a timely fashion.



02/13/2020

I have arthritis in my hip and I cannot reach my lower legs. I had a blood vessel break (twice) in two weeks. Life Alert got me the help I needed fast. Without Life Alert, I would not be here, I would have bled out in the shower.



02/13/2020

We have used Life Alert when Mom needed help to the hospital. Life Alert calls contact numbers and emergency rapidly. We have been more than pleased every time.



02/13/2020

I fell out of bed by catching my feet in covers trying to get up, half asleep. Woke up when I hit the floor, pressed button for Life Alert, someone was with me right away calling for help. Emergency crew came and checked me out for injury, then helped me up. They were thorough and professional.



02/12/2020

I fell in the parking lot of a [store]. Rescue came within minutes due to Life Alert. Life Alert was able to give them all the necessary info. This was a great help. Under the circumstances I was not able to give them all my info. Thank you.



02/12/2020

I was having severe rectal bleed and dizziness. I called Life Alert, they responded and called the ambulance. While waiting for emergency services someone stayed on the phone talking with me and making sure I was alert and letting me know how far the ambulance was from me. They came within ten minutes and took me to the hospital. I was very pleased with all the service I received. Thanks Life Alert.



02/12/2020

I was in the process of having a stroke but didn’t realize what was happening. Housekeeper noticed I wasn’t talking right so she hit the button on the Life Alert console. Immediately put in contact with operator, within about eight minutes paramedics were my home, rushed me to hospital, and God willing, were able to help me with no after effects. I’m home and doing well thanks to Life Alert.



02/12/2020

When I was away for a couple hours, mom [patient], fell getting in bed. Fireman came and took mom to the emergency room and [Life Alert[ notified me. I was thirty miles away and they continued trying to reach me. When I answered, they told me where they were taking her to and I felt secure. I appreciate Life Alert and their persistence to reach me. All involved were helpful and caring.



02/11/2020

My aunt has Life Alert and it saved her life this past spring when she had a very serious heart attack. The Life Alert stayed with her until the paramedics came, we have also used [Life Alert] on several occasions when she has had a fall. They also do a follow up call which I also think is great. Keep up the good work!



02/11/2020

Alerted Life Alert when my husband fractured two ribs. The response was quick and the fire dept and ambulance arrived within five to ten minutes. Everyone was so attentive to my husband. Life Alert operator stayed on line with me until help arrived. My husband and I both agree, this is the best payment and well worth the money in our budget.



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