38,229

  Happy Customer Testimonials

  (since 7/3/2008)
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04/18/2018

I fell out of bed about 2:00 in the morning. I couldn’t get my feet under me, so I pressed the button. The [Life Alert] operator came on, the EMT’s were here within 3 to 5 minutes, they found the house key and they helped me up. The operator stayed on the phone until he was sure that help was here. People on the Help Line were very impressed with the operator who called them.



04/18/2018

My mom was experiencing a heart attack. I called Life Alert. They were professional and expedited the appropriate emergency crew. Also they followed up to see how my mom was doing.



04/18/2018

Life Alert quickly got the emergency help to my home. I would recommend them to anyone that needed medical care. I would not hesitate to call if the need arrives. They are a great addition to our city.



04/18/2018

Emergency personal arrived within minutes. The Life Alert operator stayed on the line until they arrived. She was very reassuring! Having accessed the medical problem, it was suggested I ride in the ambulance to Emergency Room.



04/18/2018

I slipped and fell on the kitchen floor inside my house. I could not get back up. I called Life Alert and they came very quick and picked me up and checked me to see if I was [alright]. They were very professional and were good help in my time of need.



04/18/2018

I had just came outside (nice weather) to get in my car, was in front of Waffle House, around 3:00 p.m., when I think lost my balance and soon I was lying on the dirty asphalt. I knew I hurt myself on my face and both knees. I immediately hit my [Life Alert] button and eventually was up, with help from [Life Alert]. I am now in physical therapy and use a cane. The EMT’s were terrific.



04/18/2018

I passed out, so when I came to, I got dressed, then called Life Alert. The EMT’s were here in no time at all. They decided at the hospital, that I had atrial fibrillation and that’s why I passed out. They gave me medication to take care of that. Since I’m 90, I feel I was lucky to wait this long to have any heart problems. Thank you for all your help.



04/18/2018

My Grandmother had back pain and wasn’t able to ambulate to the car. I told her to press the button and Life Alert was able to contact [EMT’s] for her and she was transported to the nearest emergency.



04/18/2018

My mom got dizzy and fell and hit her head on the door frame, causing for it to bleed. That scared her and good thing she has Life Alert, which she calls her Life saver. She is very content with this service.



04/18/2018

I fell early on a Sunday morning in the kitchen getting the cat’s breakfast, hands full, over on my right side. My son came and we phoned Life Alert and they contacted the Bridgewater EMT’s who came very quickly and took me to the Hospital. Life Alert stood by and was very responsive.



04/18/2018

The [Life Alert] operator stayed on the line while we waited for an ambulance, they kept me clam. I really appreciate [Life Alert] and the help that you gave to my mother. Thank you.



04/18/2018

Fell on garage floor. Called Life Alert and within 3 minutes EMT’s responded and transported me to emergency at the Hospital. Doctors at Emergency Hospital took care of my injuries and I was released within hours that day! Thanks to Life Alert!!



04/18/2018

My husband fell trying to get out of bed. His care giver and I were not strong enough to get him up as he weighs 260 lbs. I pushed my Life Alert button and instantly a Life Alert dispatcher called out to me asking about our emergency. She sent the EMT’s and within minutes the EMT’s were at our door. They first made certain my husband was not hurt in anyway, then they got him up and sat him on the bed. All during this the Life Alert dispatcher was on the line to make sure my husband got help. I would not hesitate to recommend Life Alert because of their effectiveness and responsiveness.



04/17/2018

Mom had fallen in the kitchen while cooking. She could not get herself up. The stove was on. Life Alert contacted emergency services. They arrived in time to save mom and the house from possible danger. Life Alert is able to give emergency services information about how to get into the house using codes.



04/17/2018

Life Alert quickly got the Emergency help to my home. I would recommend them to anyone that needed medical care. I would be not hesitate to call if the need arrives. They are a great addition to our city.



04/17/2018

My mother-in-law fell again using her walker. Life Alert operators are very quick to respond and keep her calm. They are always quick to notify emergency personnel and family. They have been a god send to my family. Could not live life without Life Alert in it now.



04/17/2018

My mom was experiencing a heart attack. I called Life Alert. They were professional and expedited the appropriate emergency crew. Also they followed up to see how my mom was doing. Thank you.



04/17/2018

Mom fell in the bathroom, wasn’t able to get up. Brain bled, 2 compression fractures on spine. Life Alert saved her life, Thanks.



04/17/2018

On February 27, 2018, I stepped into my shower without holding onto the grab bar. I always hold on to the grab bar, but this time I did not. The [Life Alert pendant] was right there on the floor where I thought I would never use it. The EMS came promptly. My only injuries were some scrapes, where my right arm had scraped the shower door frame. I was very lucky. I sing praises of this company.



04/17/2018

[Sister had] severe abdominal pain. Subsequent surgery, she now has a colostomy and is in a nursing facility. Life Alert a great help, rapid response time.



04/17/2018

I fell and broke two bones, pelvis. Life Alert helped so much! I wear [the pendant] all the time, around my neck. Thanks Life Alert.



04/17/2018

[Life Alert] got here pretty quick and carried me to the Hospital at Crossett. The Doctor said I got there in time, for my blood pressure not gotten too high and I was [headed] for a stroke. Thanks to [Life Alert] for coming and getting me there when they did.



04/17/2018

Life Alert has responded on several occasions. They are always courteous and helpful. My family and I are very grateful for the quick response.



04/17/2018

We are very pleased with the service when my mother fell. [Life Alert] called me at once, and they called 911 and had [EMS] there when I got to [my mother’s] home. Life Alert was great.



04/17/2018

I was feeling very weak in the evening; I headed for my bedroom to lie down. I barely made it and threw up. My first thought was to call my daughter. I knew I could not reach my cell phone. I am so happy I had Life Alert. The help from my Life Alert calmed me down as help was on the way. I know I am never alone.



04/17/2018

I love the security I felt after my mom decided to get Life Alert. She did use the Alert several times and staff called me right away at work.



04/17/2018

I had a bad reaction to some medication. I had dizziness, shakiness and could not get out of my chair. I could not use my phone. [Life Alert’s] response was prompt and courteous as they had been previously. They stayed in contact with me until the EMTs got here.



04/16/2018

Life Alert is an exceptional service with exceptional customer service representatives that follow a practice that cares for not only the “Life Safety” of their client, but for the care of the client’s whole network of family. We are moving our mother from her beloved home and Life Alert, in this difficult transition, has been a key factor in her ability in semi independence and quality of life.



04/16/2018

I had to use Life Alert twice in Feb-2018. They were very helpful and stayed on the line until the ambulance got here, and gave the driver all my information. I am very pleased with Life Alert service.



04/16/2018

I got off of the toilet and when I pulled up my slacks I lost my balance. I have neuropathy in my legs and a bone on bone knee. Life Alert had help here in no time. I wasn’t hurt, just couldn’t get up. I would like to thank the Life Alert team that stayed on line with me until help arrived.



04/16/2018

Contacted Life Alert when my mom fell and they called 911, and EMS came to our home and helped her out. So happy we have you to respond quickly while I took care of her. Thank you!



04/16/2018

Because of your service I believe my life was saved on 3 occasions. I feel safe knowing that when I push my [Life Alert] button the medics will be here right away. Thank you.



04/16/2018

Mom was very short of breath and pale. We used her Life Alert watch. The operator was very nice. Took down information and called an ambulance for us. Within minutes, we had [EMS’s] here to help until the ambulance got her.



04/16/2018

I couldn’t move, because of the pain, lying in my bed. So my mother was trying to use the 911 but was not fast enough for her. So she hit the Life Alert home monitor and they stepped in letting her know they had the [EMS] on the way. [Life Alert] had already called my brother to let him know as well. They assured my mother things were fine and it took all the pressure off of her. She was so pleased with the experience.



04/16/2018

Life Alert was here in a few minutes and were very professional in the determination of the problem. We have used “Life Alert” 4 times over several years and are always very pleased with their response.



04/16/2018

My uncle was very weak and couldn’t get up out of his chair. He pressed his [Life Alert] button and [Life Alert] then called me, his niece. Couldn’t reach me and quickly called the 3 other contacts I had listed. When I arrived at his apartment, [EMS] was already there. Job well done! Thank you again.



04/16/2018

If it was not for Life Alert I could have laid out there beside the car for hours or days, it only took [Life Alert] less than 30 minutes and they were at the house. I would tell anyone that [Life Alert] is a life saver, it works and saves your life. Thank you, Life Alert.



04/16/2018

My mother fell when getting up from her chair and was unable to get up by herself. She was unable to get to a phone to call someone for help. So she used her Life Alert button to summon help. Life Alert contacted the local EMS’s and then notified family members of the situation. Thank goodness for Life Alert.



04/16/2018

I got overwhelmed and fell in between two recliners and fell on the floor. I couldn’t get up with neighbors help. So I pressed the [Life Alert] pendant around my neck. Life Alert came as soon as possible and helped me get up.



04/16/2018

Early morning and I needed to go to the bathroom. I fell in my bedroom, I couldn’t get up. I pushed my Life Alert button. I could hear them talking to me, but they couldn’t hear me answering them. Soon help was at my front door. The EMS’s came in and stayed with me until they were sure I was okay. I was not hurt, but thankful to have your help!



04/16/2018

My mother fell several times and pressed her [Life Alert] button each time and even though we are far away from her, she received help immediately. Life Alert also contacted us immediately, kept us informed and were courteous. It has given us peace of mind and also my mother felt less anxious. She is now in a nursing home from her last fall.



04/13/2018

My blood sugar had gotten dangerously low. I was unable to move. My friend came to check on me, seen me in poor condition and hit the Life Alert button beside my bed. Help was on the way immediately, as well as my daughter and sister being informed. I’m always grateful for Life Alert.



04/13/2018

[Mother] was very sick the night before with nausea, vomiting and diarrhea. By morning she was weak and very dehydrated -- too weak for me to get her in the car. Pressed the Life Alert button, [Life AERT] came on and stayed on [the] line until [EMT’s] came. Was very grateful to have the service; better than 911.



04/13/2018

Fell going in back door. Before I hit my head, I managed to push the button before passing out. Life Alert called EMT’s and then contacted my daughter as I was transported to the hospital.



04/13/2018

My 96 year old mother was wandering around her yard when her legs gave out and she fell. She did not push the [Life Alert] button for 7 or 8 hours. When she did, Life Alert attempted to call her on her land line. After making contact, I was informed that the [EMT’s] had been dispatched and were taking her to a nearby hospital.



04/13/2018

I turned to shut my front door and stubbed my shoe on the front entry hall carpet. I knew I was going to fall, and reached for the stair well, got it. Then fell and broke my shoulder and elbow. I pressed my [Life Alert] button with my left hand. The EMT’s came quickly.



04/13/2018

I could not walk as I had severe pains in my back and upper legs. They found severe arthritis in my back. I had a shot 2 weeks ago and I am feeling much better now. I go next Monday to get another shot in my lower back. Thank you, [Life Alert], for your help. God bless the Ambulance driver.



04/13/2018

Whenever help arrived at my house your staff was very helpful, professional and kind. They put me at ease and helped me with a stressful situation. They are a blessing, as I live alone and am almost 84 years old!



04/13/2018

Severe pain in chest area and stomach. [Life Alert] stayed on phone until help arrived. Was admitted to hospital for 2 days. Cause of pain, acute acid reflux. Living by myself and having Life Alert makes me feel safe. Thank you for all your help.



04/13/2018

I would definitely recommend Life Alert to anyone with a loved one they are concerned about being on their own. Every time my father has to resort to calling Life Alert, [they] immediately contacted [EMT’s], and contacted the family - keeping us updated through the event until he was in safe hands. Excellent service and Staff.



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