40,873

  Happy Customer Testimonials

  (since 7/3/2008)
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08/23/2019

My father fell and Life Alert responded, called an ambulance and then called myself as well as everyone else on his call list. Life Alert then got back to me once the ambulance arrived and told me that my father was being helped up and was going to be alright. Life Alert is serious peace of mind! I would also like to add that at times he has set off the alarm by mistake for example changing a shirt and the Life Alert operator was kind and polite.



08/23/2019

My wife had fallen down while I was at work. Had it not been for Life Alert she would have to lay on the floor for up to seven hours before I came home from work. Thanks to Life Alert she got the help she needed quickly. Thank you!!



08/23/2019

I fell down in my small kitchen. I could not get up. I called my daughter. She called my Life Alert, the lady got help for me and stayed on the line until [EMS] got here. They were already in the area on a call. They came and the two men got me up off the floor.



08/23/2019

I was alone and my heart had gone into A-Fib again. I didn’t feel good enough to drive to the hospital. I pushed the Life Alert button and the staff person sent an ambulance, called my adult children and told them which hospital I was going to, and stayed on the line until the ambulance arrived.



08/23/2019

Life Alert is an excellent service. They are right there with you. My dad has had numerous falls and has been able to push the Life Alert button that he wears on his neck. Response is immediate and courteous. They are with you until the emergency crew arrives and afterwards. I am always contacted immediately and I’m always recommending you.



08/23/2019

My husband fell on the front porch. He is a large man and he was not hurt but he has problems with his hip and knee and cannot get up on his feet by himself. Life Alert stayed on the phone until the emergency people talked to them to let them know we were being taken care of. I was very happy with the quick service we received. I have told my family and friends how much I like it.



08/22/2019

I fell in my bedroom down between bed and dresser. I could not get up. I pressed my Life Alert button and in just a few minutes the EMT’s were here to get me up. I was so thankful for my Life Alert. I would not be without my Life Alert.



08/22/2019

I fell on my face and almost passed out. I pressed my Life Alert pendant and [ Life Alert] responded immediately. The emergency squad arrived very shortly and Life Alert called everyone on my list and told them what happened.



08/22/2019

My mom couldn’t walk, so to keep her from falling I slid her body down my leg. She had become weak and had already leaned back to my body and she was nearly at my knees. Her walker was being pushed by her and it was as if she was sitting on my slanted knees. I called Life Alert- agent came on and stayed on til ambulance came to take her to hospital where we found out she had double pneumonia and just couldn’t go.



08/22/2019

I fell in my bedroom. I activated my pendant and called my neighbor who has a key to my apartment. The operator called the 911 for help and stayed on the phone til they came. She was very helpful and kind.



08/22/2019

I got out of bed in the morning and was very dizzy. I could not stand without falling. I was wearing my [Life Alert] neck amulet so I immediately pressed the button. Someone on the speaker answered immediately and asked if I needed help- a police or fire dept or an ambulance. Help arrived in about 15 minutes and took me to the hospital of my choice. Nurses took me in the building and they stayed with me for several hours until I was no longer dizzy. They and I decided that I had taken the wrong pill. They helped me find someone who could help get me home. And I was all right soon. I was thankful for the immediate help I received!!



08/22/2019

I fell in the bathroom. I couldn’t get up. My arm was bleeding. I pressed the button and in five minutes the police was there. Five minutes later an ambulance patched me up. Thank you.



08/22/2019

My mother passed out and was unresponsive. Being in the bathroom, I was not able to leave her to get to a phone. I pressed her Life Alert button and had an immediate response. Life Alert dispatched Emergency services and contacted her emergency contacts. They stayed on the line until help arrived. They also called the emergency contacts back to let them know which hospital she had been taken to.



08/20/2019

Can’t say enough about Life Alert! My mom has a full apartment in our basement. At 6:30 AM, we were asleep. My mom had a sick headache. She pushed the [Life Alert] button. They called her back and she didn’t answer. So they called us. We went downstairs to see what was wrong. It was hectic and she was confused. I was trying to figure things out when I turned around - there were two paramedics and a stretcher. That’s how fast it worked! Thank you!!!



08/20/2019

My best call to Life Alert was in June when I ruptured a blood vessel in my leg. I just came out of the hospital for passing out. Life Alert has been very good at all times. My son manages a drug store. He is always telling old people about his mom and her Life Alert. They come back in the store and [told] him they now have it. My son does a good job recommending Life Alert. He says, “ Mom you don’t know how many people have it because of you.”



08/20/2019

My dad fell on the floor and couldn’t get up. He pushed his Life Alert button and the police and medics were there in minutes to pick him up and put him back in his wheelchair. No medical attention was needed. Without the Life Alert help, I would not have known he was lying on the floor. I was there in minutes as well.



08/20/2019

I fell flat on my face on the floor and could not get up, I pushed the [Life Alert] button, help was here within 20 minutes, got me up. Stayed with me until my daughter arrived, made sure I was alright. I am 88 years old, it is good to know I can get help when I need it.



08/20/2019

I was having shoulder pain and some chest pain. It turned out to be just anxiety but the Life Alert people were extremely professional, courteous and kind. I cannot say enough positive things about Life Alert. They stayed on the intercom with me until paramedics arrived and was in contact with my three children the whole time and keeping them updated. Thank you, thank you, thank you, Life Alert



08/20/2019

My mother fell in the yard and injured her shoulder. I could not get her up by myself. Life Alert called for emergency assistance and stayed on the phone with me until help arrived.



08/20/2019

Having fallen in the bathroom and receiving a concussion and multiple scalp lacerations requiring 45 staples, I feel certain I would not have lasted the night had I not had Life Alert. Impressive!! First time using the service which I had joined approximately two months ago.



08/19/2019

I recently took a fall in my home which resulted in my needing emergency transport to the hospital. I received the needed treatment and was released yesterday afternoon and am happily ensconced in my sweet home again! Thank you for your attention to my calamity and the happy result of your prompt attention.



08/19/2019

I had fallen on the floor and called for Life Alert. [EMS] came to my house as soon as possible and helped to get me up into my chair. Thanks for your help and I am so pleased to have their service.



08/19/2019

Had gotten up during the night to use the bathroom, and while sitting on the toilet, all the lights went out. I could not see a thing! Each time I tried to get up, I fell. Finally used my [Life Alert] pendant to call for help. Life Alert then called the EMT’s who came with flashlights, got me off the floor, and took me to the hospital to be checked out. Now I keep a flashlight in my hand when I go to the bathroom during the night!



08/19/2019

My mom fell- two different times- Both times everyone from Life Alert was very helpful- stayed on the line and continued to talk with [her] until someone got there.



08/19/2019

I fell in my home and could not get up. I pushed the button on my Life Alert pendant. When the operator came on my receiving device and asked about my emergency I got a quick response, and an ambulance arrived in a short time. The two paramedics came in and got me to my feet, and questioned me about my condition. I was very grateful.



08/19/2019

Saved my aunt’s life. She was alone at the time. she aspirated on food and liquid. My aunt pushed her Life Alert neck piece before losing consciousness. When Life Alert arrived, they found her in respiratory failure requiring intubation and transport to the hospital. Thank you!



08/16/2019

I experienced a fall and was unable to get up. The Life Alert operator was extremely professional, friendly, and kept me at ease until a family member could get to me. The operator stayed on the phone the whole time to make sure I was OK. She called me back later that evening to check on my wellbeing. Excellent.



08/16/2019

I was assaulted and robbed the morning of June 14. I’m so thankful I chose to push my Life Alert button and ask the operator to call the police for me rather than calling 911. Holding a phone is difficult and she stayed on the monitor with me until the police arrived. I’m very grateful.



08/16/2019

As I remember, something - it may have been my blue jeans hem - opened up a varicose vein on my leg. The blood spurted out with a vengeance. I tried unsuccessfully to stop it with one hand while I frantically called Life Alert with my button. The verbal response was immediate. The Life Alert telephone responder stayed on the phone with me while [EMS] was en route. Life Alert probably saved my life. It is worth every penny that I pay for it.



08/16/2019

I fell and couldn’t get up. Cuts and bruises pretty bad on my left arm and chin. Life Alert was very prompt, very professional, very nice and friendly. [EMS] did a wonderful job. Everyone was very nice, showed high respect and care for me. May God bless them all.



08/16/2019

Mother fell in her dining room- tripped- and hit her elbow (left) on the dining room table. She pushed her Life Alert button and staff responded immediately. They called an ambulance and then contacted me. I was just next door and arrived before help came. I was able to talk to your operator and comfort her. I let in emergency crew and they determined she had an injury to her elbow and transported her to the hospital.



08/16/2019

My husband fell and could not get up without assistance. Life Alert representative was in contact with me until EMT’s arrived and then checked with them. After EMT’s checked him out, he was ok except for a few minor scrapes, and he didn’t want to go to hospital – so they left. Later, the Life Alert representative checked with us that he was okay and then notified our children that everything was okay.



08/16/2019

[Patient]’s blood pressure went too high (210/100). She called her daughter who came over to her house. She pushed the Life Alert button and the paramedics and fire truck arrived at [Patient]’s house within five minutes of notifying Life Alert. [EMS] was very punctual and professional in safely transporting and caring for [Patient]



08/15/2019

Life Alert saved my life! On June 17, 2019, I had a hypoglycemic episode. I was almost unconscious when I awoke and was barely able to press my necklace alert button. Life Alert notified police and my contacts. A county sheriff responded to Life Alert’s instructions on how to enter my locked house. They found me, notified ambulance, and got me to the hospital ER rapidly. I had my Life Alert only two months and I am so glad I decided to get it.



08/15/2019

I fell near my office desk and hit my knee on the floor and my head on the wall. I couldn’t get up. I pressed my [Life Alert] button and within 10 minutes the ambulance was at the door. They took me out to the ambulance, which took me to the ER.



08/15/2019

I needed to go to the hospital. Life Alert called 911 and stayed on the line until they came and called the person on my contact list.



08/15/2019

My experience was amazing! I was panicked and embarrassed by my fall. The [EMS] crew that arrived were comforting and assuring. I am so happy I changed services and highly recommend Life Alert.



08/15/2019

Got up, slid out of bed. Could not walk. Could not use left leg. All of this due to a minor stroke. Pushed [Life Alert] button on wrist bracelet. Operator stayed on the line with me until help arrived.



08/15/2019

My mother fell in her apartment and couldn’t pull herself back up. She then pushed her button. Life Alert responded and contacted the emergency responders who then came to her aid promptly. She denied being transported to the hospital. She only suffered soreness but is doing just fine now. Thank you!



08/15/2019

Called [Life Alert] to get help, and they stayed on line until help arrived. Then [Life Alert] called to check and make sure all was OK. I have had Life Alert for years. Won’t give it up.



08/14/2019

I fell in my house late evening on June 14th. I was unable to reach my children by phone. So pressed my Life Alert button, the EMT’s came almost immediately, got me up, and carried me into bed. I wasn’t badly hurt, but getting me up off the floor was easily done because of Life Alert



08/14/2019

On June 15th at 2:00 PM, I had pains in my chest so I immediately called Life Alert and emergency arrived within 20 minutes. Life Alert staff stay on the system with me until help arrived. The staff was courteous and passionate while speaking to me. I am well satisfied with Life Alert!!



08/14/2019

On July 11, 2019, my wife had a grand mal seizure. I called Life Alert for help. It wasn’t long before medics were here to help her. The hospital staff did a fine job helping my wife. We will always be grateful for all you do. You will always be blessed by everyone.



08/14/2019

I had fallen and couldn’t get up. There was no foreseeable injuries (which was great for me and unusual) just needed a lift off the ground by two strong paramedics. The agent I had was very courteous as all the staff are. They talked to me until the paramedics got in and then they spoke to the paramedics, as well as informed my contacts. I’d definitely recommend Life Alert to anyone who needs someone immediately to help them!



08/14/2019

My auto broke down in the church parking lot. Life Alert helped me contact [roadside assistance] and stayed with me until I got help.



08/14/2019

I am handicapped by a very bad knee, but unable to have surgery due to kidney transplant surgery. The surgeon is reluctant to do knee surgery because of possibility of infection. I have difficulty walking and cannot bend my knees to help myself up. Recently I fell, had my [Life Alert] wrist monitor on, which I wear all the time. Notified Life Alert, they sent help quickly, and [EMS] helped me up in minutes. I am very pleased with the service and how quickly they responded.



08/14/2019

[Patient] fell 3x and was unable to get himself up. Life Alert was called and [EMS] promptly came and lifted [patient] off the ground. They have always been helpful and courteous. Thanks to Life Alert he is still able to stay at home.



08/13/2019

Fortunately my emergency turned out to be not too serious. But there was no way I could have transferred myself to the hospital. The woman from Life Alert was fantastic. She kept checking on me and assuring me that she wouldn’t hang up until the ambulance came. She stayed with me. Both sons were called immediately. All in all a comforting experience.



08/13/2019

Blood pressure with head ache becoming increasingly frightening. Dizziness and pain made me think I was having a stroke. Life Alert was called and they responded within a few minutes. [EMS] took me to the nearest hospital where they kept me for three days.



08/13/2019

I developed severe back pain and did not want to go to ER and sit there for hours - pushed the [Life Alert] button and very soon the ambulance and a fire truck arrive and took me to the ER promptly.



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