41,519

  Happy Customer Testimonials

  (since 7/3/2008)
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04/06/2020

They answered right away when I pushed the Life Alert button. The operator stayed with me until help arrived, then they asked if they could be of further help, before ending the call. I am very pleased with the service, and since I live alone I don’t worry anymore about what may happen. It’s a God send!!



04/06/2020

While in Nevada from my home in Illinois, I experienced a cardiac episode. I had notified Life Alert before traveling, so they were aware of my address. I pushed the button on the [Life Alert] GPS locator and an operator came on the line. I gave all my information and he stayed on the line with me until the ambulance arrived, then gave the EMT my information.



04/06/2020

I was contacted to say my father called Life Alert. I was kept informed of when he was transported. They system worked just like it was supposed to. Excellent job.



04/06/2020

I lost my balance and fell to the floor. I was unable to get up- I pushed my [Life Alert] button. Someone called out to me quickly. It is such a relief- knowing someone will be there when I need them.



04/03/2020

I was alone when I fell on my cold stone flooring, It was below 0 evening. Thank goodness I was not alone. The moment I pushed my [Life Alert] rescue pendant, what a relief when a friendly, caring voice told me not to worry. “Help is on the way.” I felt safe and assured it was. Within minutes I was rescued. Life Alert is a blessing and comfort. Thank you!



04/03/2020

I fell in the kitchen getting up from the table and could not get up. Life Alert answered and sent EMT’s to help. All together it was over in about ten minutes. Nothing needed except to get me up into chair. Thank you!!



04/03/2020

My wife fell in the family room and my daughter and I could not lift her up. We called Life Alert and within about five minutes, two EMT’s arrived, lifted her, checked her out and all was well.



04/03/2020

Mom fell in the tub and couldn’t get out. She hit her pendant to call Life Alert. The authorities were called as well as myself. Thankfully she was not hurt but needed assistance. She was checked out by EMS and all was ok. We got a call letter from Life Alert checking on her.



04/02/2020

My blood pressure went to 200 and couldn’t come down so I hit my [Life Alert] button and had help within a few seconds to get me to the hospital for help. I am greatly happy that I have this button.



04/02/2020

I could not walk, could not eat. Life Alert dispatched the ambulance to my home in a timely manner. We are very satisfied with Life Alert.



04/02/2020

I could not walk, could not eat. Life Alert dispatched the ambulance to my home in a timely manner. We are very satisfied with Life Alert.



04/02/2020

I lost my balance and ended on the floor. Because of a bad back and knees, I could not get up. It took three firemen to get me back on my feet. They were there within ten minutes after I pushed my Life Alert button. Your people kept talking to me all the time, I was not alone- You had my back!



04/01/2020

My mother fell and was unable to get up. She activated her arm call button. Life Alert tech came on and asked my mother if she needed help. Sent the paramedics and called me. Gave me the information where she was taken. Called me when she was released to let me know.



04/01/2020

Called Life Alert. Running a fever with chills, not able to bring fever down due to bacterial infection and dehydration. EMS responded quickly after the Life Alert call; my temp was 102.8, took me to hospital for four hours. Life Alert called the following day to check on my condition. Very much appreciated.



04/01/2020

I pushed my [Life Alert] buzzer because I was not able to get out of bed. I had a reaction to too much insulin and a panic attack. Life Alert called an ambulance for me and they were here in about fifteen minutes.



04/01/2020

I was very upset and scared because I didn’t understand what was happening to me. The [Life Alert] operator I spoke to was very calm and caring, and she made a lot of my stress leave because of her very nice demeanor. I really appreciate the concern and care I was given. Thank you very much.



03/31/2020

My mom fell and hurt her ribs and shoulder. We need assistance so they used Life Alert. She was transported to hospital for evaluation. The Life Alert employee stayed on the line with us through the whole process. She was very caring and concerned.



03/31/2020

When I was at work Mom fell. Life Alert called me right away, told me that she wasn’t hurt, thank God, and kept me posted on what was happening. Thank God I had Life Alert as I don’t know what would have happened by the time I got home. After that, I have peace of mind knowing that they are there for us.



03/31/2020

I fell in my home, was unable to get up so I used the [Life Alert] GPS button and got an answer from Life Alert. They transferred my call to a dispatcher and I gave my name, and she notified the EMT and the sheriff dept, and they came shortly. Life Alert stayed on the line to talk with the EMTs. She then called back later to see if I was OK.



03/31/2020

I experienced vertigo and fell and couldn’t get up. Called Life Alert and they talked my husband through the wait for the ambulance to arrive. My family was informed immediately of the situation. Very quick and helpful service on 1-1-2020, Thank you. What a way to celebrate New Years Day!



03/30/2020

My husband and I were on vacation in Arizona. We are [patient’s] caretakers. [Patient] fell in her kitchen and pushed the Life Alert button- calling an ambulance to help her. She has no blood relations in the area and went to the hospital with a large knot on her head and bruised elbow. We were glad she had the Life Alert to help while we were gone.



03/30/2020

Upper respiratory infection- I’ve had no “cold” for almost twenty years. About one week after a painful cough set in, I had trouble breathing so I decided to “push the [Life Alert] button”. As always happens, a voice speaks to me, confirming my well-being and stayed with me til the EMT’s got there. It is exhausting to think about dialing and talking in the emergencies I’ve had. Life Alert is a blessing to me.



03/30/2020

I fell in the bathroom in the night. Used my Life Alert necklace to call for help. A pleasing person spoke to me while she obtained connection with EMT’s. Very reassuring. I am 95 years old and need the kindness and understanding of Life Alert.



03/30/2020

My husband fell coming in the front door, I was unable to help him up. Life Alert was absolutely incredible. The gentleman stayed on with me until EMT’s arrived. They helped keep me calm, they notified my daughter and my granddaughter that there had been an emergency and then notified them again to let them know which hospital we were going to. Extremely incredible service!!! Outstanding gentleman on the phone.



03/27/2020

If it wasn’t for Life Alert I would not be alive today. Two years in a row, I went into congestive heart failure. I contacted Life Alert- [EMS] was here in minutes and they rushed me to emergency hospital where it was touch and go, and minutes mattered. I later had a tube inserted in my throat for four days and in the hospital for two weeks. It’s worth the money. Money well spent.



03/27/2020

I had a small stroke. My daughter was here recuperating from having twins. Pressed Life Alert. She was unaware Life Alert had all my medications. Transported to a hospital and treated for a small stroke. Thank you for having information available. Thank you for help with the ambulance.



03/27/2020

I fell and cut my head, had nine staples. Life Alert called everyone I needed to help me. Someone on your staff talked with me until the ambulance got here to take me to the hospital. Thank you.



03/27/2020

My husband had fallen backwards in the house, and cut a gash in his head. He had just returned from the hospital after he had a pacemaker put in on Christmas Day. I immediately called Life Alert and requested an ambulance. They were prompt and Life Alert stayed in touch with me til we left in the ambulance. Life Alert is very comforting in these situations.



03/26/2020

I heard a noise on my porch so I called [Life Alert]. The young man contacted the police and stayed on the line until they came. He called back again after police left to check. I feel so secure with my Life Alert. The staff is so caring.



03/26/2020

I am 89 years old and had some very serious falls and Life Alert had been there for me- I have recommended Life Alert to others. I’m never without my alarm- Thank you for being there for me!



03/26/2020

My father has used Life Alert 5-6 times. It’s been life saving for him, not just for medical emergency, but from falling on the floor and unable to get up, as well as unable to sit up in bed because of back pain.



03/26/2020

While shopping, I slipped and fell on ice in the parking lot. I pulled Life Alert GPS from my pocket and contacted the agent. The squad was there in no time. Thank you, Life Alert staff!!



03/25/2020

I have been stuck in a hole on the sidewalk, fell out of bed. Had health problem and needed to go to hospital. Not once did your staff let me down. [Life Alert] was quick to respond, helped calm me down, got me help right away and informed my aunt and PSA--- Can’t say enough good about your employees or the service you give.



03/25/2020

I had an allergic reaction to a new medicine. The [Life Alert] operator immediately assessed the problem and called for help. She stayed on the line until the ambulance arrived and was very helpful in keeping me calm. I don’t know her name but she deserves much praise for a job well done.



03/25/2020

I fell and couldn’t get myself back into my chair. Life Alert contacted the fire dept and they came promptly and helped me get back into my chair. Life Alert has been a life saver for me.



03/25/2020

In the past few months I’ve fallen approximately three times. I pushed the button on my wrist band and each time Life Alert responded in a timely manner. They were very polite and contacted emergency personnel who came and assisted me. Life Alert is truly a life saver. Thank you.



03/24/2020

My dad was having dizziness and also passing out due to health issues. He was able to push the button on his pendant and Life Alert attendant responded immediately and dispatched EMT’s for assistance. Also, caretaker was with him and he had a seizure-she pushed the button and the Life Alert attendant dispatched ambulance, and Dad was taken to hospital. We were very pleased with everything about this wonderful service.



03/24/2020

I fell in my bedroom-was not injured but could not get up off of the floor-could not reach phone-pushed button for Life Alert. They stayed connected to me, called [EMS], and got help to pick me up.



03/24/2020

I fell in the bathroom, after I pushed the button, the Life Alert person answered almost immediately. They called [EMS] and stayed on the line with me until the medics came. I appreciated that.



03/24/2020

I fell. I wasn’t hurt, but I could not get up off the floor. I called Life Alert. They were here immediately, helped me up, and made sure I wasn’t hurt. They were all very courteous and friendly. They did not leave until they were sure I wasn’t hurt in any way.



03/23/2020

My friend was visiting me when she started having trouble breathing and her legs wouldn’t hold her up to walk. I pushed the Life Alert button and they answered right away. They asked what was wrong and told me the ambulance and medics were on their way. They stayed on the machine until the medics came and answered a few questions for the person. [Life Alert] waited until everything was accomplished- they were so very helpful and kept me calm so my friend could be taken to the hospital. Thank you.



03/23/2020

My mother was unresponsive and needed help fast! I pushed her Life Alert pendant and they took it from there. They called all emergency contacts- Got them moving in my direction, they called the ambulance and paramedics. They stayed on the line with me and when the rescue folks started asking me questions, Life Alert was able to take over and I could focus on mom. Love-Love-Love Life Alert!!



03/23/2020

I had passed out and fallen. When I could, I pressed my [Life Alert] button. [EMS] was there in minutes and my daughter was too. Well done!



03/23/2020

My mother was taking a medication which was causing her to hallucinate. She thought she saw two men standing over her bed robbing her. She pushed her Life Alert button. Your operator called police, who came and saw there was no problem. Your operator was on the line the whole time. They talked to me and the police before signing off. They were on point. Loved it.



03/20/2020

Our mom fell and couldn’t get up. She pushed her [Life Alert] button, dispatcher was very nice and helpful. Paramedics came and helped. Life Alert notified the family. Thank you!!



03/20/2020

I was returning to bed following a trip to the bathroom. Without warning, I fell suddenly to the floor and was unable to get to my bed. As I was near the telephone, I was able to contact Life Alert through my pendant. The Life Alert responded within minutes. Life Alert comforted me and stayed on the line until help arrived.



03/20/2020

I called Life Alert because I was experiencing shortness of breath, heart palpitations and some pain in my chest. I was worried about a heart attack so I activated Life Alert. They responded and dispatched paramedics to help me. Which they did. Everyone was calm (except me) and took me away while checking my heart, blood pressure and chest pain. Reassured me that my heart was OK.



03/19/2020

My mother slowly fell to the floor in the bathroom. I was home alone and pushed the Life Alert button in the bathroom. They came on and I told them what happened and I could not get her up by myself. They called help and stayed on the line until all was done and my mom was safe.



03/19/2020

I fainted four times and luckily was not hurt, just scared. I used my Life Alert main box to call and help was here within minutes to take me to the hospital. All the workers and volunteers were very professional and helpful.



03/19/2020

My blood sugar got too low. Since it had never happened before, I didn’t recognize the symptoms. I had very severe reactions and was in danger of losing consciousness. I pushed my Life Alert button and the pain medics arrived within five minutes. They treated me at the scene, then transported me to the nearest hospital, where I was kept overnight for observation and released the next day.



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