38,780

  Happy Customer Testimonials

  (since 7/3/2008)
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06/19/2018

My mother was alone when she fell on the doorstep to her patio, breaking both bones beneath her left knee. Life Alert did everything they committed to doing. Ambulance arrived very quickly, calls were made to all the contacts on file. We are very pleased with the service.



06/19/2018

I called Life Alert when I felt the need to go to the emergency room. My son returned from playing pool but I wasn’t able to get up into his pick-up truck. Life Alert contacted all my family, and the emergency vehicle. It seems as if I had a stroke.



06/19/2018

My 85 year old mother was standing outside her church, Easter Sunday, April 1, 2018, talking with a friend. A woman operating a motorized wheelchair backed into mom, knocking her down on the concrete walkway causing a broken femur bone. Before anyone could think about calling 911, mom had already pressed her GPS button and Life Alert was on the line. Emergency help was on the way and mom received immediate help.



06/19/2018

I had severe pains (kidney stones), pushed my Life Alert button and they responded immediately. Sent help and got to the ER right away. Thank you!



06/19/2018

My son is disabled and needs assistance with daily needs. He is weak and loses his balance. When he falls, he cannot get up. When Life Alert is called an EMT arrives promptly and provides the medical assistance needed. They check his vitals and makes sure he is okay. A follow-up call from Life Alert is so appreciated. Yes, indeed. I so greatly appreciate you calling me (mother) to let me know. Thank you so much for what your company do for helping others. Thank you so much!



06/19/2018

My mom had a few times called Life Alert via her button, and they called her to see the issue and took appropriate steps to contact the police and ambulance for the fall she had. When she thought she heard someone near her bedroom window and was afraid, they contacted the police who came and thoroughly checked to be sure everything was ok.



06/19/2018

I couldn’t feel my legs when I stood up and fell back in a chair. I hit Life Alert and they sent paramedics out immediately. The hospital said both my heartbeat and blood pressure fell causing this. I spent 8 days in the hospital.



06/19/2018

My mom fell during a short time, when no one was home. Luckily, she had her Life Alert necklace on and was able to get immediate help. I was also notified by the emergency staff immediately upon their arrival at my house.



06/19/2018

I fell down just on a 5” step onto a slate floor – having lived here 35 years. I know immediately that I had broken my leg – luckily, I had on my Life Alert and was able to call for help. It arrived in about 10 minutes. I have a broken femur with a plate and screws in it. Will promote Life Alert in my neighborhood.



06/19/2018

I fell, accidently cutting my leg. I’m on blood thinner and was unable to stop the bleeding. I pushed the Life Alert button and quickly someone answered, staying with me until the ambulance arrived. I really appreciated their help. Thanks!!



06/18/2018

I fell and couldn’t get up. I pressed [Life Alert] button and was connected right away. Was dizzy and disorientated. Paramedics arrived shortly and took me to the emergency room. Life Alert is highly recommended.



06/18/2018

I had a bad cold and had been coughing for at least 1 ½ hour, started feeling weak and scared because I couldn’t stop the coughing. The [Life Alert] person who was on the line was very gracious and helpful until the paramedics arrived. They took me to the ER where they did a treatment on my throat and sent me home. Feel good, but no energy!!



06/18/2018

My father, who is 90, had a hernia that flared up bad enough he contacted Life Alert. Immediately I received a phone call letting me know what was going on. I feel so much better knowing my father has Life Alert. Your company is wonderful and I recommend it for all seniors living alone. Thank you all.



06/18/2018

[Mom] had severe urinary tract infection that was so severe she was urinating blood. Life Alert, as usual, was superb in getting EMT’s to the residence and transporting her to the hospital. I always recommend Life Alert to others. Operators are professional and stay on line until EMTs arrival.



06/18/2018

My father tripped on his blanket getting out of his lift chair. He was very thankful to be able to press his [Life Alert] pendant and the quickness of your help to contact his kids and ambulance crew, thank you so very much – Life Alert is the most wonderful thing to have for our elderly father – it truly gives us all piece of mind.



06/18/2018

At 3 a.m. I was fine – at 6 a.m. I awoke with an unbelievable pain down my right leg. I waited a while in hope that it would leave me as fast as it came, but it didn’t. I pressed my Life Alert and that comforting voice sustained me and before I knew it, help was there for me. Thank you.



06/18/2018

My mother fell during the night and broke 4 ribs. Her call to Life Alert was prompt and efficient as always. We are all grateful to the many times she had to use Life Alert over the past 9 years. Thank you again for the quick and professional way your company has responded. Keep up the good work!



06/18/2018

I was having severe lower pain. I had wrestled with it for 5-6 hours and decided to call Life Alert. I was connected right away. Once ambulance was here, one EMT spoke with Life Alert person over the monitor. He stayed on line the entire time. My daughter was on my phone and he still stayed with me. Made me feel safe having both with me while I had that awful pain.



06/18/2018

My husband fell in his bedroom while I (spouse) was gone. The [Life Alert] staff alerted me and I arrived home with the squad. I was only apx. 3-5 minutes away. The squad assisted my husband to get up, checked him over and determined he did not need transport. We then received a follow-up call, my daughter was also notified as someone else to notify.



06/18/2018

Was sick to my stomach, got up to go to the bathroom felt like I had to vomit, couldn’t make it, fell in my bedroom, used my Life Alert, got help right away. My son responded who lives close by, came down, helped me get up. They called the squad, EMT’s came and took me to the ER. Got help right away. Everything was ok. No bones broken. Good Lord was good to me. Thank you very much for my help.



06/15/2018

On a sunny day about 2:00pm I was in a three car collusion on route 589 going north. This is a two way highway and the traffic was stopped both ways for the geese to cross the roadway. We were waiting until the roadway was clear of the geese, and all of a sudden my car was struck from behind and the person hit my car and then another car hit the person behind me. The person was charged with causing the accident. I had my cell phone but it wasn’t on. I remembered my Life Alert that I carry with me at all times and immediately punched the button and in no time [my call] was answered. The person asked me if I was hurt or anyone else was hurt in the accident and if we needed an ambulance. The person stayed on the line with me until I told them the police arrived. I was amazed at the immediate response. I was glad I had Life Alert with me.



06/15/2018

[Aunt] fell in the kitchen and pressed her Life Alert pendant. The paramedics came and she received care. She was very pleased with the Life Alert technician’s response.



06/15/2018

I fell and couldn’t get up, [Life Alert] responded immediately and contacted my son who was there in short order and got me to the emergency, and I was admitted very soon. Professional and courteous care.



06/15/2018

I pushed the [Life Alert] button on my neck, and before I could get scared my daughter and the ambulance got here at the same time. I didn’t have to worry about opening the door because my daughter had the keys to my apartment. Life Alert had her number.



06/15/2018

I fell in the shower. I needed help getting up, [Life Alert] people got me an ambulance right away and they put me back on my feet. I didn’t need transport but did need getting up!



06/15/2018

My mother was having chest pain and shortness of breath. Her caretaker pressed the button to activate Life Alert. Life Alert called 911, stayed on with the caregiver and called all 3 contacts (daughters). Life Alert was persistent and professional in contacting family and EMS.



06/15/2018

I wanted to go to emergency and needed a ride, couldn’t reach my daughter and so called Life Alert. They got an ambulance to come to my home and transported me to the emergency room of my insurance carrier. They also notified my other daughter of what was happening. This really helped as she was aware of the situation. Life Alert followed my progress to the emergency room and the ER knew to expect me. They made sure I was looked after. I was not forgotten.



06/15/2018

I fell down in the bathroom, could not get up. Pushed the [Life Alert] button as directed. EMS and fire Department showed up and got me up. Worked great. Thanks.



06/15/2018

First surgery was in the a.m., came home okay. Later that evening I got up and heard a bone break and I couldn’t walk or put weight on my left foot, I hung onto the bathroom counter afraid of falling. Thankfully I had my Life Alert on and called for help. EMTs arrived and I was taken by ambulance for second surgery – hip replacement surgery. Everyone should have Life Alert; it saved my life!



06/15/2018

I bent over and when I stood up I got light headed and passed out in my downstairs bathroom. My wife activated the Life Alert system and help – paramedics, firehouse, ambulance and police – arrived in approximately 10 or less minutes. Excellent response, helpful staff. Thank you.



06/14/2018

My father was passed out and fell to the floor while he was eating breakfast. My deaf husband and I (deaf) were on the computer near my father. We felt a bang to the floor and we turned around and saw him on the floor. My husband and I ran to him and my husband tried to wake father up while I pushed button on Life Alert. We cannot talk with Life Alert people because we are deaf, but Life Alert did send ambulance and a sign language police over here which was a big help!! Thank you very much!!!



06/14/2018

Instantly [Life Alert] answered. At 87 I wouldn’t want to be without it. I feel safe and at ease all the time knowing I have Life Alert. You might find one cheaper but Life Alert works instantly and that’s the best for me, and I don’t worry about a few pennies more. I count my life as #1 and I want the best. My family is at ease for me having Life Alert. They found out I have the best too. Thank you.



06/14/2018

I fell in my living room and pressed my Life Alert button. They responded right away and sent out the fire department to help me. They stayed on the phone with me until help arrived. They also did a follow up call to check on me, great service.



06/14/2018

Since I received my Life Alert, I’ve fallen twice, resulting in two fractures. I subsequently received a very rapid response from the police, EMT’s and all my emergency contacts. I can’t thank you enough for your service and excellent product.



06/14/2018

I had chest pain. I had pain in my left arm. Life Alert helped by notifying the family and letting the family know when I arrived at the hospital, and kept everyone calm. Thank you, Life Alert.



06/14/2018

I lost my balance and fell. I live alone and used my [Life Alert] pendant to notify you. You sent police and ambulance crew that got me up. I’m fine, and thank you very much.



06/14/2018

I suffered a vast amount of pain in my right side at 11:00pm and by 2:00am I realized it was really something serious, so I called my daughter to come and take care of my dog and then paged Life Alert. They sent the ambulance and stayed on the phone with me until the paramedics arrived, said they were taking me to the hospital. Turned out to be kidney stones. Life Alert was very helpful.



06/14/2018

Fell 4/18/2018, Life Alert responded promptly, checked my vitals, and transported me to hospital. 2. Had some kind of attack 4/18/2018, woke up dizzy and soaked with sweat, very weak and disoriented. Life Alert responded promptly, checked vitals, and transported me to hospital.



06/14/2018

I woke up feeling very cold and couldn’t get warm. I had dry leaves and then couldn’t breathe. Emergency personnel arrived about 10 minutes after I pushed the [Life Alert] button. [EMT’s] bundled me up and gave me oxygen and inserted and IV and drove me to the hospital.



06/14/2018

My husband, 84 years old with stage 4 cancer, fell in the hallway and I was alone, and couldn’t move him at all. He had turned out to be very confused and wobbly, and weak, and his legs just went out from under him. Thank God for Life Alert, they were at my door in 16 minutes. Was because of a U.T.I.!



06/13/2018

She was experiencing a feeling of a-fib and tightness in her jaw. She pushed her Life Alert tab and was taken to the emergency room and released within 4-5 hours. All was fine.



06/13/2018

I was getting a glass of milk from the refrigerator and pulled the door and lost my balance. I fell. I couldn’t get up. I called Life Alert. The girl that answered the call was very helpful. She stayed in contact with me until help arrived.



06/13/2018

They immediately answered when my mom hit her Life Alert button around her neck. She had fallen in the bedroom and hit her head, and was bleeding from the nose. Emergency response came quickly and took her to emergency room where they x-rayed her and nothing was broken. Thank you, Life Alert!



06/13/2018

I fell at night, was able to reach the Life Alert button. They notified emergency staff and also son and daughter-in-law. Life Alert staff stayed on the line until emergency staff let them know they were in house. I have been very pleased with their assistance.



06/13/2018

I was alone at home and fell in the dining area. I was able to get to my “Life Alert” button and press the pendant. Operator was on the line in a few seconds and I was able to tell her I had an emergency. She notified every number on my list and EMT’s were there along with my grandson. I had a broken hip. Operator was very helpful, considerate and stayed on line until help arrived.



06/13/2018

My mother fell and broke her hip, she was unable to get back up so she hit the Life Alert. They got hold of her family member, because I didn’t know who was calling and hung up on the caller. Thank goodness, they called another person, who then alerted me.



06/13/2018

I got out of my easy chair and fell before I got to my wheelchair. The Life Alert button was under me, so took quite a while for to reach it. There was an answer right away and help came quickly. Two days later I fell again on my back and help came soon.



06/13/2018

I had difficultly hearing the Life Alert operator when I pressed the help button on my necklace. The operator couldn’t hear me and I couldn’t hear them. Luckily, the operator dispatched the paramedics. The paramedics came and helped me. Thank you for helping me.



06/13/2018

My mom literally “fell and couldn’t get up”, and she pushed her Life Alert button. EMS responded and picked her up. She was fine. Your staff were wonderful.



06/12/2018

I just wasn’t feeling good and my daughter had called to check on me, I told her that I was sick. My daughter told me to press the [Life Alert] button and I did. Life Alert got me some help right away. Thank you, Life Alert.



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