39,268

  Happy Customer Testimonials

  (since 7/3/2008)
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09/19/2018

My mother fell getting out of bed and hurt her shoulder but couldn’t tell me where she was injured at first. Tired to pick her up but she yelped with pain, so I told her she might have a broken bone and that I was pushing the Life Alert button. Life Alert had an ambulance arrive in about 15 minutes which was fast.



09/19/2018

Life Alert stayed on the line with me during a scare that my bedroom window was broken. I was upset and became exited. I am a heart patient, Life Alert called paramedics and constantly reassured me with his calm and positive voice. Thank you so much. Will send a list of people of whom I have shared my gratitude for having Life Alert.



09/19/2018

The service was excellent! I tripped over a chair leg, received a gash in my left leg, an intrusion on right arm and scratches on my head, and tested negative. I have recommended this Life Alert service to many others. The employees were very careful and kind. Thank them for me please.



09/19/2018

Life Alert is a life saver. On at least two instances the response has been immediate once the Life Alert button is pushed. The associate is courteous and reassuring and paramedics arrive within the hour. Actually within minutes.



09/19/2018

Life Alert responded immediately to a call when I began showing signs of a stroke. They contacted my emergency contacts (son and granddaughter) to inform them of my being taken to the hospital. They (Life Alert) also stayed in touch with my son to confirm all actions required and taken!!! I’m alive because of the service provided! Thank you!!!



09/19/2018

I was so impressed with the 4 men. [Life Alert] called my son to come, and [EMT’s] helped me get up and even cleaned up the mess I made when I fell – lunch all over the floor – even a glass of milk on the rug. I was so grateful. It was the first time I’ve had to use them over many years. I want to thank you so much. Thanks again.



09/19/2018

My grandmother slipped and fell in the bathroom. She was home alone and couldn’t get help. Life Alert summoned EMS and her next door neighbors which saved her life.



09/18/2018

My dad fell out of his bed July 11, 2018 and he couldn’t get up. He pressed his Life Alert button and right away the ambulance arrived to pick him up. He was ok so they didn’t have to take him to the ER.



09/18/2018

I did not fall but I couldn’t get up!!! I was getting out of a low cabinet to cook supper, and with severe arthritis in my knees, could not get up!! As a widow, I am proud to be a Life Alert member for approximately 7 years, and am 74 years old for. Thank you – you are the best! When you have the best - you forget the rest!!



09/18/2018

Life Alert operator stayed on the line until paramedics and fire fighters cleared them to go off. I am grateful to Life Alert for their knowledge and intuitiveness to summon medical assistance without me as a contact person giving the authority to do so. Their calming voice was so very reassuring.



09/18/2018

I have cardiac heart failure. When I called and told [Life Alert] my situation/problem, EMT’s and fire department were here STAT. Dispatcher knew I probably needed O2. Stayed on line until EMT’s left with me to the hospital. Talked to EMT’s, and called my contact list people to give them an update, which I totally appreciate.



09/18/2018

My mom fell while attempting to walk to the bathroom in her home. My dad was unable to lift her, or move her to a safe position. He pressed the Life Alert button round his neck and the response was immediate, paramedics where dispatched, and the family contacted promptly.



09/18/2018

Heavy wet snow brought trees down and caused a power outage. Life Alert helped me get an EMS unit to switch me from my small emergency tanks to a 15-hr tank. They stayed on line with me until everything was completed. My home help couldn’t get to me, so this was really appreciated. At a later date, we had a power outage that lasted a very long time. I had home help and had not called on Life Alert, but they called me when they noticed the power out and made sure I was ok!



09/18/2018

My first heart attack – as I had worked in the ER at the hospital – I knew I was having a heart attack. I pushed the [Life Alert] button and the EMT’s arrived within 5 minutes. I was told I had 15 more minutes to live. Life Alert saved my life. The second time, my blood pressure was so high, they gave me a heart bypass. Thanks to Life Alert I am going to be 89 this October.



09/17/2018

While I was out my wife had fallen. She couldn’t get up. She called Life Alert who informed me -- and I was home in about 10 minutes, officers were entering in. Life Alert operator was on the line monitoring. Life Alert has been very efficient and helpful. Choosing Life Alert was the right choice.



09/17/2018

My father quit breathing, flipped his arms and closed his eyes – passed out while my niece was watching him. She grabbed him to sit him up and he started breathing again. Pushed the help button on Life Alert machine and you guys called and did a great job. Help was on the way.



09/17/2018

Awake 3:00am – on sofa – left side was numb. Have had 3 TIA’s before. I recognized the symptoms – pushed button – Life Alert operator very helpful and calming – called ambulance – called my 2 daughters. Stayed with me until ambulance drivers came over. Thank you so much.



09/17/2018

I had donated blood, gone to neighbors, and had a fainting spell. She called Life Alert and an ambulance came by, then I came too. I never had that happen before. But the day before, I went to a doctor’s visit and they drew blood. The nurse said it was alright to give blood the next day. We all think it was too much for my body.



09/17/2018

Life Alert was certainly a great help for me. On July 4, I was walking from my couch to the other room when I felt very dizzy. I got to my dining room to a chair, but at that time I fell backwards, the chair fell and my head hit the back of the chair. My head was bleeding and I could not get up. I pressed my Life Alert button and immediately someone answered. They got to me quickly and were very kind and said help was on the way. I did not wait long to get my help.



09/17/2018

I think this happened on 8 July 2018. I fell in my bedroom going up the one step in the room. My right knee buckled and down I went. I thought I could get up on my own, but after 2 hours of trying, I finally used the [Life Alert] I had around my neck. I wasn’t near the main box or a telephone so they couldn’t reach me. I heard someone on the box say they were calling 911 and expect the fire department to be there soon. It only took about 5 minutes for the truck to arrive. My front door was unlocked and open, and they called through the house saying fire department is here. I called back saying where I was. They helped me to sit on the bed. My legs were weak but I was not hurt. Life Alert also called my niece – she arrived while the fire men were still here. The Life Alert was courteous and helpful through it all. I’m glad too that I decided to go with Life Alert.



09/17/2018

Being a diabetic, my sugar was 445. I was dehydrated, dizzy, and weak. I hit my Life Alert pendant. They responded immediately and called an ambulance. I was bleeding internally and received two blood transfusions. Thank you for being there. This was my 2nd time needing an ambulance. Life Alert is a life saver! Since I live alone, it gives my family peace of mind.



09/14/2018

Life Alert responded immediately getting me to the hospital (ER) many times since I started the service. A dear friend was at my home and I used Life Alert and her life was saved. She started using Life Alert after that.



09/14/2018

I fell and couldn’t get up, I pressed my Life Alert and help was here in no time and helped me up. I have mention Life Alert to others. I am 86 years old.



09/14/2018

I fell and my legs or knees wouldn’t let me get up. I had the Life Alert button on my arm and I pushed it and the alert came on and the alert people came on. In a few minutes the fire department was here and they helped me get up.



09/14/2018

My husband fell due to his Parkinson’s. The Life Alert people sent help quickly, got him up and to bed. I didn’t want him to go to the hospital since I knew he wasn’t injured. They respected my decision and were very courteous. I was very grateful for their help.



09/14/2018

Right before my husband passed away, he was feeling real bad and fell on the floor of concrete. I’m in a wheelchair so I call Life Alert. Help was here in five minutes, 3 people, they got him ready and had him on the way to the hospital. I’m here by myself, I could not get out of my chair one night. I called Life Alert and help was here and got me out. I recommend it to anyone who needs help.



09/14/2018

My mother-in-law has had to use Life Alert on three occasions. Every time it has been a great experience providing assistance to her and contacting family members. Thank you for your continued awesome service.



09/14/2018

My dad is 84 and has Alzheimer’s. On July 10, 2018 he left home for a drive and ended up on a logging trail on a mountain. He was turning around and the truck slid down the embankment and turned up on its side. He used the pager device to contact Life Alert and they were able to locate him and send help. He didn’t know where he was and it was 11:30pm.



09/13/2018

I had a seizure, and fell off of my bed after I stopped. I pressed my pendant. Life Alert team sent help quickly. They were extremely professional, courteous, helpful, attentive and professional etc. I applaud and salute Life Alert and its entire staff 100’s times over!!!!



09/13/2018

I slipped and fell in my kitchen, I was not hurt but could not get myself up. I called Life Alert who responded immediately. They were so nice and did a great job, and were considerate of my feelings. Thank you.



09/13/2018

[Husband] had chest pains while his Palliative care nurse was present. His blood pressure was extremely high with irregular heartbeats. Ambulance responded ASAP! Life Alert was very courteous and stayed on line with reassuring words. Thank you.



09/13/2018

I fell and couldn’t get up. I pushed the button and Life Alert responded immediately and sent EMS. I went to the hospital and had to stay overnight.



09/13/2018

I felt my heart racing. When I pressed my button Life Alert responded immediately. They alerted paramedics who came right on and checked me out.



09/13/2018

I could not breathe. Husband pushed Life Alert button and within minutes help arrived. I was lying in bed and they asked if I could walk to the gurney which was very close. They took my husband in the front seat and alerted my daughter so she could be at the hospital. They made me feel cared for and relaxed.



09/13/2018

On the morning of Wednesday June 13th, while holding onto my walker, I began turning towards my right. I lost my balance and fell hitting the right side of my forehead on the floor and the walker hitting my lower right leg causing a bleeding wound. Being alone at home I pressed my Life Alert pendant since I needed help to get up. The Life Alert person who answered my call remained on the telephone until the paramedics arrived. They were able to enter my locked door by using the keys which were in a lock key box outdoors. After evaluating my injuries they took me to the ER for treatment. I returned home that day when tests showed hospitalization was not necessary.



09/12/2018

I fell and couldn’t get up. As it turned out, I broke my hip. I pushed my neck button and was near enough to speak into the Life Alert box. Help arrived within 10 minutes. I was helped a great deal by having the Life Alert system!



09/12/2018

Accidently fell and injured self – head and shoulder – could not get up. Bleeding involved, Life Alert button worked, all were contacted and arrived quickly. The Life Alert person was calm and continued communicating through-out the experience.



09/12/2018

Many times my aunt fell, and if she was alone she pressed her [Life Alert] pendant and they stayed on the line with her while alerting family members. It was a very pleasant and professional experience every time.



09/12/2018

I was dizzy and faint, unable to drive. Life Alert staff answered calmly and called for help, and stayed on the line until released by EMT personnel. My call list folks say the staff caller was calm, gave them info, but did not create panic in scaring folks who are far away, and relayed where I was being taken for treatment. 2 days later we did it all again.



09/12/2018

I was in the living room and went to push my walker away, and when I pushed it away it wouldn’t move. So I pushed it harder and when the walker moved - it moved very fast and I went with it. Thus I fell on the carpet. I immediately pushed my Life Alert button and told you and then discover my knees was laid open. The firemen came and wrapped my leg, and rushed me to the hospital.



09/12/2018

I could not get off the commode. I engaged the pendant. Life Alert lady asked if I was in pain, and that help was on the way and that she would stayed on the line with me. She asked who had a key to let the fire rescue people in. I told her to call my son he had a key. I could not make the first responders hear me. Life Alert dispatched talked to the first responders and told them that my son would arrived in 10 minutes with a key. I was taken to the hospital.



09/12/2018

I was really pleased with the way Life Alert worked. I had only my alert for about 3 weeks and I always carried my alert in my purse. I fell at a store and the alert fell out of my purse very near me. I pressed the button and gave them my information. By the time the store manager came the EMTs were there. They diagnosed my broken hip, put me in the ambulance, and that night I had surgery. For me Life Alert worked perfectly!



09/11/2018

Excessive nosebleeds with x-large clots when coughing. I was very scared. Ambulance team calmed me down and took me to the hospital where I was in emergency for about 9 hours. Problem was resolved with medication. I have since recovered. Thank you to Life Alert and the hospital.



09/11/2018

My mother fell during the early morning hours, and she pressed her Life Alert button. Help arrived within approximately 15 minutes. They got her up and settled, and they were very kind, polite, and helpful.



09/11/2018

I fell in my kitchen, couldn’t get up, and gashed my elbow. The medics came to help me, the Life Alert person stayed on the line with me keeping me up to date on when I could expect them. She was very reassuring.



09/11/2018

During a house fire Life Alert called my mom (user) and insisted there was a fire. My mom eventually found the fire inside of a wall. She was able to get out safely, thanks to Life Alert!



09/11/2018

I awoke in the morning, sitting on edge of bed my head felt light headed and something I have never experienced before. Four mornings this occurred, and on the fifth morning the intensity of this feeling was greater and it alarmed me, and so I called for Life Alert and I was taken to the hospital where it was checked and I was there 2 ½ days. I was then sent home with home care.



09/11/2018

I fell, my sister realized something was wrong when I didn’t answer my phone and she came out – and called Life Alert. They took care of ordering EMS and stayed on line till they arrived and discussed and assessed situation while Life Alert was holding. [Life Alert] told them the situation and medicine on file. Life Alert was courteous, helpful, concerned and stayed on line till transportation to the hospital for treatment for staying in one place – muscle breakdown. Completely amazed at Life Alert treatment.



09/11/2018

About 6am on Sunday morning I woke up because my nose was running and I wiped my nose and it still ran. So I wiped again and saw it was bloody. I grabbed my sheet and held my nose, and woke my husband up to get a towel. I was bleeding and it won’t stop. I pushed my [Life Alert] button and right away I was contacted and the ambulance took me to the hospital and everything turned out good.



09/10/2018

My mother collapsed in her kitchen and could not get up. When she pushed her Life Alert button she was wearing around her neck, the Life Alert staff answered quickly. They called her son and daughter, then the EMT’s who came to her rescue.



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