39,541

  Happy Customer Testimonials

  (since 7/3/2008)
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11/16/2018

My husband was in the backyard with his walker and he fell. I was inside and did not know. He called me but I didn’t hear him, so he pressed his Life Alert. The inside monitor came on and I immediately realized what had happened. I pressed cancel and went outside. Life Alert called us to check with us about what happened and waited while I tried to get him up. I wasn’t able to get him to his feet and told Life Alert. She asked me few questions and we decided to call 911. She told me they were coming and stayed with me until they did. She talked to one of the firemen. There was a follow up call later. I really felt we had been taken care of and the stress of the whole situation was greatly lessened. Thank you.



11/16/2018

[Life Alert] stayed on the line with me until the EMT’s arrived. Later they called all of my contacts and told them my situation and said they would call them back when they knew my condition. I didn’t know they did this, but I was grateful and my contacts were as well. Thank you!!



11/16/2018

I notified Life Alert that I was dizzy and weak and needed immediate help. An ambulance arrived within five minutes and after checking vital signs, transported me to the hospital ER. My family was notified all along the way.



11/16/2018

I had fallen, couldn’t get up! I worked my way out to the back porch where a handicap rail is, but still couldn’t get up. I pushed [Life Alert] button on neck alarm, but could not hear a respond and was too far away. After few minutes, I was called on my cell phone. I managed to keep it in my packet. I was assured help was on the way. Call was returned a few minutes later, sweet voice on phone. Help arrived shortly. Thank you!



11/16/2018

I fell and was unable to get myself into an upright position. Within minutes of pressing my Life Alert button there was a person talking to me from the Life Alert box in another room. His help alerted the fire department and help was here within minutes. Thank you for your help and courteous responses to my needs!



11/16/2018

My daughter, who is now living with me, has a lot of health issues. On this day she was having chest pains and pain down both arms. She was taken to the hospital and was hospitalized for 6 days. I was very scared but, the lady from Life Alert stayed on the phone with me the whole time. I was very thankful for this.



11/16/2018

I was in the restroom and had fallen, was able to get into a sitting position. Unfortunately, I have no strength in my legs. I was home alone and was unsure how I would be able to stand up. As embarrassed as I was, I called Life Alert. Treated with utmost respect. It seemed that immediately they were at my home. Thank you. God Bless your help!



11/15/2018

My glucose dropped to 35. I was very confused, felt very light headed. I went to fridge to get some juice and got confused couldn’t remember what I was there for, so before I passed out I got to living room, laid down, and pressed my button for Life Alert before I passed out. Last I heard was the call from Life Alert from the main big unit and then red phone. Was too far gone to respond. The ambulance and paramedics from fire department used my lock key to enter my house. They did EKG, and insulin to wake me up on my hand. Life Alert contacted my son and daughter and called my brother who lives close by. This is my 4th episode with low blood sugar. Thank God for Life Alert and the fire department – I owe my life to all! They told me I did what I was supposed to do. Have a key box on my door and second push Life Alert button. Thank you, Life Alert. My son got the unit for me because I live alone! Have a pacemaker/deliberator and have a machine that monitors my heart 24-7 so I’m well taken care of – so glad!!



11/15/2018

My mother was home alone, I was at my doctor’s appointment. Mom was shaking and sick. She pushed her Life Alert button and was sent help immediately. You have a wonderful program and all elderly or sick ones should know about your prompt and courteous response in a matter of minutes.



11/15/2018

While feeling extremely cold, my son realized I was quite hot. Heart attack seemed probable, so son pushed my button – the person at Life Alert was quickly responsive. What seemed like less than 10 minutes, an ambulance and several caring people whisked me off to the hospital. Apparently, a serious infection. A few days in the hospital, lots of antibiotics – and I’m home. Thank you!!



11/15/2018

[Sister] fell, broke her hip and was unable to move. By pressing her Life Alert button she was able to obtain help and an ambulance. Life Alert also contacted her stepson who was able to notify the rest of the family of the situation. Before the ambulance left her house someone was already present to accompany her to the hospital. Thank you!!!



11/15/2018

I tripped over the laundry cart as I was taking food into living room, and food flew all over carpet and I laid there. I called Life Alert and they helped me up and even cleaned up and asked if I wanted to go to ER. I said no, I signed a paper and they said if I changed my mind they would come back in 5 minutes. Very excellent manners and respectful.



11/15/2018

My handicapped brother fell on his front porch and broke his hip. He was alone at the time and praise God he had Life Alert. He pressed the button and Life Alert responded immediately. They dispatched EMT’s to his apartment and he was taken to the hospital. He is recovering fine now after his surgery. Thank you so much. I would recommend Life Alert to all handicapped and elderly people who live alone or have to be left alone for any period of time. It does give a sense of security knowing that someone will respond right away. I cannot say thank you enough. I would hate to say how long my brother may have laid there before someone saw him and got help. Thank you!



11/15/2018

Mother wore wrong (silky) nightgown and slipped out of bed upon rising. Caregiver could not get her back up. Life Alert has always been there for our family and we are very grateful.



11/14/2018

7-27-18 Tues. I was awoken by sharp chest pains. I called for my son, told him what was happening. I then pushed my Life Alert button and was connected. The response was very quick, NYFD, NYPD and EMS all came. I was taken to the hospital where I got excellent treatment. Thank you, had stents put in.



11/14/2018

I fell down three cement steps onto the cement garage floor. I was wearing my Life Alert pendant and apparently pushed the call button for help before I passed out. The emergency vehicle was there in a very short time.



11/14/2018

My father collapsed here at home and Life Alert helped by getting an ambulance to the home ASAP. They also stayed on the unit phone with me to reassure that help was on the way, and calmed the very stressful situation the entire time my father was in distress.



11/14/2018

I fell down a flight of steps in my house and could not get up. I called Life Alert, by pressing my button, the [EMT’s] showed up very quickly. They took me to the hospital where I received 5 stitches in my head. They did a wonderful job.



11/14/2018

Life Alert staff was very responsive. They stayed online while emergency service arrived and during their assessment. They notified all family members on the list. I obtained this system for my mom this was one of the best decision made for an emergency alert service for my elderly mother.



11/14/2018

When getting up from a chair, fell backwards bumping back of head on end table. Because I take a blood thinner I was transported to the emergency room. Life Alert notified assisted living facility and family members. Life Alert did their job well. Thank you!



11/14/2018

Life Alert is fairly new to me as I have only had it for a couple of months. But I have already had to call them three times. The last time made me really appreciate them. I fell off the porch onto a concrete drive way. I had a huge knot on my head and one elbow was cut. Life Alert got the first responders here in a hurry. They got me up and to the ER very quickly. I had a few x-rays and it was determined that my injuries weren’t as bad as I was afraid they were. I had a few stitches and was released. I will and have already recommend Life Alert to a number of people. May God bless all of you.



11/13/2018

I slipped getting out of the shower. I pushed button and called Life Alert. The firemen/medics helped me up into my bedroom. My daughter and son-in-law arrived also.



11/13/2018

My dad had fallen a few times and he hit the [Life Alert] button on his wrist hand. The dispatcher stayed on the monitor until help arrived. I was very pleased. Thank you, and my dad would like to thank you too.



11/13/2018

I fell and was unable to get up. When I pushed the [Life Alert] button the gentleman responding was very helpful, and he stayed on the phone with me until help arrived. I will no longer be apprehensive about calling for help.



11/13/2018

Sudden fall off front porch of my home. Landed on stone side walk. Broke right hip. My son had arranged for Life Alert in my home. Was wearing the neck pendant. Paramedics and firemen arrived within 5 minutes. So grateful. I am alone and feel so secure having Life Alert. Thank you.



11/13/2018

My father fell and broke his femur (hip) and could not reach the phone, so he pressed his Life Alert button on his necklace. Family was all contacted and paramedics responded immediately. My father takes Coumadin to prevent heart/stroke issues from occurring. Coumadin thins the blood so dad was bleeding into his leg from the break. If Life Alert was not used he would have bled to death. He lost a quarter of his blood volume as it was! I have been singing the praises of Life Alert to everyone! Thank you!



11/13/2018

I fell in the bathroom around 3:00 a.m. – I could not get up on my own no matter how I tried to do so. I live alone and have no family so, had I not had Life Alert, I am not sure how long I would have lain there – I pressed the pendant button and, within minutes, the police came and the paramedics – I was taken to the hospital and all went well – Thank you, Life Alert.



11/13/2018

My great granddaughter was crying because her neck hurt, I didn’t know what happen, so I pushed my button and the Life Alert person responded, asked questions, and sent help. I was really thankful for the help.



11/12/2018

Fell face down on living room carpet and could not get up due to weakness in hip since surgery. Life Alert responded immediately. Thank you so much.



11/12/2018

I had fallen and got up once – tried to get up a step and fell again. My legs locked and I could not get up again. Life Alert responded and [EMT’s] got me back in the house in my chair where I could exercise and get my legs working again. They were very nice and listened to what I was saying without questions.



11/12/2018

Life Alert was great with me when I fell. They called my daughters quickly and EMS was on the scene in 10 minutes.



11/12/2018

The service was excellent. The representative stays on the phone until help arrives. Very convenient for me as the care taker. I always feel safe knowing I have Life Alert.



11/12/2018

I was found incoherent in the bathroom. Life Alert stepped in and handled everything from notifying authorities to calling all family members. This allowed them to attend to my needs.



11/12/2018

When I pressed the button the response was quick. The ambulance was here and they took good care of me and left me in emergency. I am very appreciative for all you do to make me comfortable. I will recommend Life Alert very strongly to those who need it. Thanks.



11/12/2018

I took a fall that resulted in a head injury. I used my remote to contact Life Alert. The operator was responsive and stayed with me until the ambulance arrived. The operator was polite and asked appropriate questions to determine my needs.



11/09/2018

My kidneys were malfunctioning. My blood pressure was 81/52 and I was very dizzy. I pressed my Life Alert and told them what was going on. EMTs were here in less than 15 minutes. They got me to the hospital where they stabilized me. I had an overnight stay but everything worked out okay. Thank goodness for Life Alert!



11/09/2018

I have used Life Alert for two years – five times! They were here within five minutes (the fire station is very close to my house). They were very courteous and caring. I am very pleased with Life Alert because I live alone. Thanks!



11/09/2018

Since surgery for a cancerous thyroid in 2017, I have a problem with my throat clamping shut. It is a very frightening experience not being able to breathe. The night I called Life Alert it seemed especially bad. They were very comforting and thorough. [EMTs] checked my vitals and asked me questions. I have has this service for many years. This was the first time I have called. I was very impressed and happy to have this service.



11/08/2018

My mom didn’t feel well and had a hard time walking so she pressed her Life Alert button and help was there right away. Life Alert gives our whole family peace of mind that [my mom] can get help anytime while she’s alone.



11/08/2018

I had Life Alert for three years and was not sure it would work but as soon as I pressed the button the voice came on and help was on the way. Life Alert saved my life in the middle of the night.



11/08/2018

My mother lost her balance and fell down in her kitchen. She could not get up. She was able to call me. I came and pressed her Life Alert button and got medical emergency help within minutes. The Life Alert staff were fast.



11/07/2018

My mom fell and broke her arm. Life Alert called me and my sister. We arrived and Life Alert was still on the phone with her. Life Alert called and an ambulance showed up. The dispatcher talked with the ambulance crew and continued to keep us informed. It was a good experience. My mother was never alone. Thank you, Life Alert.



11/07/2018

Life Alert was great. They stayed on the line until help came. I had chest pain and blacked out. I fell backwards and hit my head. They insisted that I go to the ER. Thank you for your service.



11/07/2018

My 102 year old mother felt dizzy and fell in her kitchen. She was able to press her Life Alert button and within minutes the EMT unit was there and [Life Alert] called me.



11/07/2018

[EMTs] were here very quick. As soon as I pressed my Life Alert button they were very courteous and helpful. I sure was glad to have Life Alert.



11/07/2018

My mother has been having trouble staying on her feet and was unable to have care at home. Life Alert made it possible for her to remain at home.



11/07/2018

Life Alert answered promptly. They notified local medical care. They were here in minutes. [Life Alert] stayed on the line until ambulance told them everything was under control. They took us to the hospital. Life Alert notified family members promptly.



11/07/2018

I was sitting in the bathroom. When I got up to leave, I struggled a bit to get up and turned my foot out to the left. My knee buckled and twisted way over to the left. I heard a crack, lost my balance, and luckily I have a tall wooden pole top to bottom of the ceiling and I hung onto that before falling on my tile floor. The pain was tremendous. I called [Life Alert] and the person on the phone was very helpful. They were able to get an ambulance as soon as possible. Your service is fantastic!



11/06/2018

I have only needed to use the [Life Alert] service one time. The emergency crew were at my door in a very short time. They were excellent!



11/06/2018

I fell in my bathroom. I pushed the [Life Alert] button and told them about my fall. [EMTs] came very soon and helped me. They were very nice to me. I wasn’t hurt. Thank you.



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