40,446

  Happy Customer Testimonials

  (since 7/3/2008)
123456789101112131415...
 
05/24/2019

In the evening, I was suddenly taken with vomiting and diarrhea, and I pressed my button to Life Alert. They immediately came on. I explained my situation and she dialed or called EMT’s, told me they would be there in 10 minutes and they were. Drove me to the hospital. I had a viral infection and two days later, a heart attack. Life Alert is everything to me.



05/24/2019

I had fallen and knew I could not get to a phone. I was near my bed and tried to grab the comforter for assistance, but to no available, did not have the strength to sit up. Life Alert team was helpful and had me on my feet. Would recommend Life Alert to others.



05/24/2019

I call many times – I fall easily and sometimes I can’t get out of a chair. They always help me get help quickly. The firemen and EMT’s are so nice and I am usually so embarrassed. I probably call Life Alert 10+ times a year. It has been my savior for around twenty years. I have recommended you often.



05/24/2019

[Friend] fell and required an ambulance to the hospital. The Life Alert representative was very kind and professional and stayed on the phone with us until the ambulance came. Life Alert was very helpful and relieved our anxieties. We were very happy that she has Life Alert, and are happy to use it, if necessary, in the future.



05/24/2019

I had surgery on my shoulder (rotary cuff) had my arm in a sling. Went to pick up something on the floor. Lost my footing and fell and hit my head on the floor lamp and the floor. Went to hospital to make sure that I had not damaged the arm/shoulder that surgery was done on and they checked out my head. Life Alert was most helpful.



05/24/2019

My father-in-law had only been home three days from his hospital stay for congestive heart failure and he started having delusions. We thought he might have a UTI and we were unable to transport him ourselves. Prior to this call we used your service when he was experiencing shortness of breath and pressure in his chest. He has a live in-care taker and it makes it easy for her to get help for him.



05/24/2019

I woke up in the morning around 6:30 with a burning throat like I never had. Could hardly swallow or talk. The police and ambulance was here in just a few minutes. Life Alert called my family. My throat started to feel better but the EMS felt I should go to the hospital. It was wonderful how fast I had help. It turned out I had a severe acid reflux. Thank you, Life Alert.



05/23/2019

Oct. 20-2018 I had a heart attack – Life Alert saved my life – the emergency help arrived within minutes to help me. The dispatcher stayed on the line and kept checking with me. All I remember saying to her was I can’t breathe – I have pain and pressure all across my arms and chest. I fell asleep while watching TV – next thing I remember – awakened to falling, hitting my head on coffee table and could not get up.



05/23/2019

I fell in my bathroom in the middle of the night. I pressed the button and Life Alert responded. Although the door was open you couldn’t hear me. You called (my town’s first responder is the fire department) and an ambulance also responded. You also called my sons, one of whom came and took me to the ER. No damage, all is well.



05/23/2019

Life Alert responded to smoke coming from a pot of water, no danger, everything turned out okay. Monitors excellent. Communication between parties involved, quality, caring, understanding each other. Excellent follow up. Thank you.



05/23/2019

I fell and broke my ankle. Life Alert constantly kept in contact with me to make sure I was all right and also made sure my husband was ok. The ambulance crew had all my information and I didn’t have to deal with many questions.



05/23/2019

My brother was having “vertigo” and is crippled, started having “black-outs” and fell in the bathroom. He’s a large person, so I called “Life Alert” from his medallion for help getting him up and to emergency room in record time! Thank you!!



05/23/2019

I fell in the bathroom and was not able to get up. I pushed my Life Alert pendant button and told the operator about my emergency. They sent an ambulance over. I was not certain that the paramedics would know how to get my house key, so I pushed myself on my back to the front door to unlock it. They promptly arrived and helped me into my transport chair and then into my lift chair. They checked me over to make sure that I wasn’t seriously injured and gave instructions about how to transfer safely. In the course of a conversation, I discovered that they were aware of how to get a key to unlock my front door, so I won’t worry about that next time. My experiences with Life Alert have been excellent!



05/23/2019

I was sitting on my walker while cleaning out a big kitchen drawer when something fell to the floor, I reached down to pick it up when my walker went out from under me (I had forgotten to put the brakes on). My husband helped me sit up, but I didn’t want to wait for my son who was coming over. So I punched my Life Alert button and got help. They helped me get up and I was just fine.



05/22/2019

My mom was running a fever, she was weak and unable to sit up on her own – at 90 years old I’ve learned to get her to the ER ASAP. Life Alert responded immediately, calling for help and staying on the call with me while we waited. The gentleman at Life Alert was very helpful!



05/22/2019

Mom fell off the bed trying to get to the restroom. I called Life Alert. The staff contacted EMTs and stayed on the phone until arrival. My experiences with Life Alert has always been positive. The staff is very professional and caring. They are courteous and helpful. I recommended Life Alert to my co-workers.



05/22/2019

When I woke up on March 13, 2019, I was dizzy, everything was spinning. I went to my doctor and he said to go to the ER because it could be caused by many things. I called Life Alert. They came quickly, were very kind, took me to the ER, and stayed with me until I got into a room and a nurse took care of me.



05/22/2019

Mom slid off the edge of her bed and couldn’t get up on her own. Life Alert contacted the local EMT’s for a lift assist. Everyone was kind, fast, professional, efficient, and an overall calming experience for an 83yr old woman and her wheelchair bound daughter (me). Thanks guys!



05/22/2019

I fell down the cellar stairs the day before, called Life Alert the next morning. The operator was immediate and fast. The police arrived quickly then the ambulance. The men were very nice and professional, it was icy so they used the chair to the ambulance. A good experience. I am 85.



05/22/2019

Life Alert acted promptly after I pressed the pendant necklace after becoming suddenly very dizzy in the afternoon several days ago. I thought I might have low blood sugar, an ambulance came shortly, and I was checked for vital signs; had an IV port inserted in my one good vein, transported to the hospital ER, where I had IV fluids to correct dehydration and started lowering a blood pressure of 200/180. So much for self-diagnosing. I am very thankful for Life Alert!!



05/22/2019

I was sitting in my electric chair watching TV, when the power went off. Total darkness! I sat there wondering how I could get up from my chair when the phone rang, and it was Life Alert! I was so happy to hear from you. You called my daughter to come over to my house and bring flash lights etc. She came right over and stayed with me till the power came back on.



05/21/2019

My mom’s water pipes burst and she wasn’t able to call my husband for help. She called Life Alert and they called him, and myself, and my daughter to let us know. They called my mom back to tell her husband help was on his way. They were very helpful.



05/21/2019

The pendant and quick response of the Life Alert staff together with their knowledge, sent the EMS ambulance, called my family, and when EMT’s arrived - provided EMS with my medications and stayed with me on line until help arrived! Thank you!



05/21/2019

On January 20, 2019, I fell backwards and fell on my back. I was unable to get up and, thankfully, I had my Life Alert necklace on. When I pressed the button, I had immediate help! Thank you for having this device available! This injury (fractured femur bone) resulted in surgery and lots of hospital therapy and home therapy.



05/21/2019

I fell in January 2019, couldn’t get up, had twisted my knee and pressed my Life Alert. I have used it several times before, but this time, I had to go to the ER. I was admitted for 4 days, with pneumonia and swelling in left knee. I then was transferred to rehab for over a month.



05/21/2019

I have problems with my legs and left knee, so I was going to my kitchen and felt my legs getting weak and shaky, so I was trying to pull the chair out from the table to sit down but didn’t get it out so I just went down on the floor. I live in a 10x45 old model mobile home, so I slid around over the floor for a long time but couldn’t get up or reach a phone, so I just pushed my Life Alert button and a friendly voice came on and got me help instantly as fire department is [not too far]. EMS and all were ready to help me. The lady on Life Alert kept telling me she was still with me – no injures, thank Lord! My 1st time using Life Alert, had it a long time! Thank you.



05/21/2019

My mother fell and broke her hip. She pushed the Life Alert call button. The Life Alert dispatcher answered her call quickly and called the ambulance for her. The dispatcher stayed on the phone until the ambulance arrived and EMTs were with her.



05/21/2019

On Feb. 4/19, I went to take out the garbage by the back door. I put the bag in the can and turned around to go back in house, and my foot slipped off the step and went down on the right side on a solid concrete drive. Broke my right hip. I had partial hip surgery. A lot of pain but I’m recovering nicely – thank you very much Life Alert, I had my button around my neck. You saved my life. Quick – response. Great investment – when you live alone!!!



05/20/2019

If you would rather “be safe than sorry” I strongly suggest Life Alert. I have a higher fall risk due to some health issues. I fell the day after I got my alert, “bingo” help was here! A few weeks later I had a dizzy spell and head pain, again help was here shortly. I’m thankful neither of these resulted to anything major. Better be safe than sorry.



05/20/2019

I fell backwards, landed flat on my back and was unable to get up. I used the [Life Alert] button (around my neck) to summon help and was answered quite promptly. The staff member notified 911, my building manager, a neighbor, and both of my children. He stayed on the line with me until the EMT’s arrived, and called me back later in the day to be sure I was ok.



05/20/2019

I was having a wonderful dream. I did not wake up until I was on my floor – I fell out of the bed, knocked things off my nightstand and hit the far side of nightstand with my head and eyebrow, and I ran to my bathroom sink with blood pouring! As I was pushing my Life Alert, I was taken by ambulance to ER. Thank you, Life Alert, the hospital fixed me up and did head and neck CAT scans, all fine.



05/20/2019

[Mother-in-law] fell and couldn’t get up so she pushed her Life Alert. Life Alert worker asked if she needed help, called her son as well, and also called 911. The ambulance staff came to help us (son and daughter-in-law) by getting her up, checking her out, and helped us get her in the car to go to the ER.



05/20/2019

My blood pressure was too high and the doctor recommended I go to the ER but I was unable to drive, so I called Life Alert. They stayed with me until my blood pressure returned to normal and suggested I get a different blood pressure cuff.



05/20/2019

I fell, Life Alert came right on - no waiting. They got help for me right away. She also stayed on the phone talking to me while I was waiting on help to come. She offer to call my contacts. I asked her not to. She respected my wishes. I wasn’t hurt so I didn’t want them to worry.



05/20/2019

My mother missed her wheelchair and sat (fell) to the floor instead. My sister, who was with her at the time, could not get her up by herself. They pushed the Life Alert button, help was dispatched, mom was checked out, didn’t need transport, and everything worked out fine.



05/17/2019

She had four falls but the last two she had to go to the hospital. She was diagnosed with a UTI (bladder infection). It makes me feel better just knowing she has Life Alert. Thank you for all you do!



05/17/2019

I fell out of the shower (slipped on surface of shower) I landed face down on the floor. My wife pushed the “help” button mounted on the shower wall and initiated our request for emergency assistance. I was pleased that an operator remained on line until help arrived and beyond. Thank you for your assistance.



05/17/2019

Very quick response. Knowledgeable, knowing what to do. Check vital signs right away. Did all what was needed for relief. Back and forth communication with on call box at home and in the rescue. Locating the nearest hospital quickly. Knowing all medical records and ready to act to keep the rescue going. Thanks.



05/17/2019

My wife called to me in the night and said she was having trouble breathing. I called Life Alert and they responded very quickly with paramedics. They treated her so she could breathe more freely and transported her to the hospital. Everything was done very effectively and efficiently thank you very much.



05/17/2019

I was having an asthma attack, my inhaler wasn’t helping me, I pushed my button and within a few minutes a voice came over my unit asking if I needed help which I couldn’t respond because I was coughing, hard time breathing. He asked again and I managed to say yes I need help, he called an ambulance and all my emergency contacts. He stayed on the unit with me till help arrived. He helped me remain calm and I’m forever grateful. I would recommend Life Alert to everyone.



05/17/2019

We had 2 emergencies. 1st trying to move from recliner to wheelchair, [patient] slipped down to floor. We could not lift him up (he has below knee amputation) so we had to call for help to get him up and into wheelchair. Quick response, stayed on the line, and help came. 2nd heart doctor called that it was critical we get [patient] to ER immediately. His potassium level was life threating. Life Alert again responded quickly, stayed on the line, help came, got him to ER within the hour of doctor’s call.



05/17/2019

My husband had a stroke and it was so helpful to have the Life Alert system. One simple push of the button and you were there. It was a comfort to have you stay on the line with me till the ambulance arrived.



05/16/2019

My left arm was sore all night, I was worried, I pushed my button – and within seconds, they were on the line. The ambulance was at my door before I got my coat on. My husband used a bracelet. I was always safe wherever we went on vacation, camp visits. We had Life Alert for maybe 20 or more years. When he died, I got the necklace, I would not be without Life Alert, I’m 91 and live alone but I’m not alone with Life Alert. Thank you.



05/16/2019

[Mom] woke up feeling quite till and in a lot of pain. She pushed the button on her Life Alert necklace. We spoke with the person on the base monitor and ambulance was called. Spokesperson at Life Alert gave EMT’s medical info they needed regarding mom.



05/16/2019

I fell on my way opening the garage door and before I knew it – “bang” – I was on the floor in the living room. I had just talked to my daughter (who lives next door) but did not know where and if she was home. For the first time I pressed the [Life Alert] button and less than 2 minutes I had great and helpful people around me – “A+” people. I have never received such help. Thank you all.



05/16/2019

I had tripped as I was leaving my utility room with a load of clothes in my arms. I couldn’t get up even though I was not hurt. I tried to get up but with 2 replaced knees I couldn’t do it on my own. The firefighters came and got me up on a chair.



05/16/2019

My mom was ill and incapable of answering or unlocking her door. During this she also fell and could not get up. She could not reach the phone so she hit her [Life Alert] pendant while still laying on the floor. They came to make entry while I was coming home from out of town. Had she not had this pendant I would not have known she was so sick and unable to get up. I would not have known and she would not have been able to get help until the following day.



05/16/2019

My husband fell and hit his head on a closet door and then on the tile floor of the bathroom. He suffered deep cuts on the front of his head and was bleeding excessively (he is on blood thinner). The gentleman from Life Alert stayed on the line until the EMS arrived and was able to talk with him.



05/16/2019

I had 3 experiences using Life Alert, one in Nov. after car accident; again in Jan. when I had a mild stroke and could not get off the bedroom floor; and again Feb 27 when I fell backward in the garage while picking up a piece of paper and could not get up. In all cases I went to the ER.



05/15/2019

My husband had a lot of pain and took a strong sleeping pill, and had trouble walking back to the bedroom. He fell in the doorway. We worked trying to get him to the bed so he could pull himself up. Couldn’t do it so I pressed my [Life Alert] bathroom button. They were so efficient, got him in bed and checked his vitals.



123456789101112131415...
Life Alert® is a registered trademark of Life Alert Emergency Response, Inc.
© Copyright © 1987–, Life Alert, Inc.
All Rights Reserved.