41,303

  Happy Customer Testimonials

  (since 7/3/2008)
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01/17/2020

[Patient] had fallen and couldn’t get up, pendant was activated and medical personnel were notified and assistance given. Life Alert contacted me in a very timely manner. I live thirty minutes away and very happy that Life Alert was able to help.



01/17/2020

I’ve only had to use this one time yet it is comforting to know that I can get help at the touch of a button when I am alone. Thank you.



01/17/2020

It was 2:30/3:00 AM and the only pain I had was in my left shoulder blade. So I called Life Alert because I didn’t want to push the button and disturb my family at that hour as I didn’t feel it was serious just because I just didn’t feel right. I just wanted to go quietly and be checked out. The lady at Life Alert insisted that I push the button and as it turned out, I had a heart attack and had it not been for Life Alert, I might not be here to write this note.



01/17/2020

Dad’s blood pressure was very low and he didn’t feel well. When I got to his house I called Life Alert. They stayed on the phone with me keeping me up to date where the responders were. Excellent!



01/16/2020

My mother slid out of her chair and couldn’t get back up. Her granddaughter was out of town and she pressed her Life Alert button. Paramedics came and lifted her up and she got her walker and was able to move fine. Life Alert is such a professional business. I was contacted immediately even though I live in Louisiana. Thank you!



01/16/2020

She could not get out of bed. She was in extreme pain. Had to have ambulance take her to the hospital. Was going to have back surgery. She used her necklace button to call Life Alert. They were there fast, didn’t take no time. I thank Life Alert and the emergency people that came. Thank you.



01/16/2020

I couldn’t breathe and my chest hurt. I hit the button and called Life Alert. They talked to me, keeping me calm until help arrived and even talked to the paramedics, giving them my information. As it turned out I had congestive heart failure and my lungs were full of fluid. Life Alert saved my life.



01/16/2020

My mom fell but only wanted me to go pick her up- stating she wasn’t hurt, she just couldn’t get off the floor by herself. Life Alert called me and we were able to get to her quickly and she is okay. Thank you.



01/15/2020

After I fell, Life Alert was very prompt in sending paramedics. Life Alert personnel were very courteous. Paramedics arrived in a very short time.



01/15/2020

My mother fell and activated Life Alert. The response was quick and the staff member stayed on the line until the emergency was over.



01/15/2020

I was called immediately from Life Alert after my mother pressed her Life Alert alarm. They were calming and responded immediately, this happened two nights in a row. Having this device gives her children peace of mind knowing how professionally they responded. Thank you.



01/15/2020

On 10-17-19, I fell after taking a strong medication at [dentist]. Life Alert was able to call for help even if I was not making sense. My thanks to everyone!!



01/14/2020

Great service- Ambulance arrived in less than ten minutes- [Life Alert] dispatcher stayed on the phone, was kind and courteous.



01/14/2020

My mother, who is 86 years old, fell in her bedroom. She pushed her Life Alert necklace and they called me, and [EMS] was there in about ten minutes. Took her to the hospital and saved her life, because she was in congestive heart failure.



01/14/2020

It was late at night, I was getting ready for bed when I fell on the bathroom floor and I couldn’t get up- so I had my Life Alert pendant on and pushed it and help arrived very quickly. I was lifted up and put into bed!



01/14/2020

My mother fainted in her bathroom in the middle of the night. When she came to, she pushed her button and Life Alert called [EMS] for an ambulance and medical help. I think Life Alert is priceless.



01/13/2020

My husband was having pains in his chest and stomach and he could not move. Life Alert stayed on the phone with me and assisted me until the ambulance arrived.



01/13/2020

I had great pain, called Life Alert. They had an ambulance and emergency crew here in a very short time. I thought I was having a heart attack. This was early in the morning and I was home by myself. I am 92 years old and I appreciate the fast service.



01/13/2020

I thank god for Life Alert and the wonderful crew that knocked on my door shortly after. I’d pushed my Life Alert button on Nov. 27th. I’d had a COPD “flare up” (which I’d never even heard of and couldn’t catch my breath). [Life Alert] was so efficient, knowledgeable and considerate. [EMS] gave me oxygen, put me on a stretcher, carried me down a flight of stairs, and took me to a local hospital emergency. [Life Alert] even called my daughter in Canada! Thanks again!



01/13/2020

I was pleased with the quick response to my call and the service I received.



01/10/2020

I had a serious fall and as a result had a bad leg wound. Life Alert was very prompt and courteous.



01/10/2020

I could not put any pressure on my left foot, therefore, I could not walk. I pushed my Life Alert button and an ambulance was there to help me in 5 minutes. They took me to the hospital where I received treatment.



01/10/2020

Husband fell 3 different times, Life Alert came quickly every time. [EMS] Dressed wounds, cleaned up blood, they were very helpful.



01/10/2020

My heart rate was up to 125. The doctor said I should go to the hospital if it went over 100. Life Alert was very prompt in arriving and getting me to the hospital.



01/09/2020

My father has fallen a number of times out of bed and called Life Alert for help. You all have been very helpful and prompt to [send] help.



01/09/2020

I had just had an operation on October 19th, on the 12th of October I started draining blood mixed with water all over the kitchen floor. It was draining steadily and I did not know what to do, so I called [Life Alert] for help. The ambulance arrived in a short time and took me to the hospital where I was taken care of.



01/09/2020

I wear socks to bed; I have diabetes type 2 and wearing socks to bed keeps my feet warm. I have wood floors in my home. At the time of the incident I had just been diagnosed with a compression fracture of my L1 vertebra. When I attempted to get up from the bed, there was no traction for my feet. I slipped down the side of the bed to the floor and could not get up. I called Life Alert and my neighbor who has a key. The emergency people arrived; my neighbor had opened the door and was waiting for them. I was helped to stand up. All was well.



01/09/2020

My 90-year old Mom had fallen in her living room and couldn’t get herself up. She pushed her Life Alert button and within minutes, I was notified and emergency assistance arrived. Thankfully my mom was ok, but very shaken up. Life Alert has been a Godsend and has enabled my mom to safely remain independent and safe. They contacted all emergency contacts and kept us apprised of what was going on and I was able to get to her house quickly, thanks to their call. I recommend Life Alert to all my friends with elderly parents – as recently as yesterday I referred one!



01/08/2020

I was alone and had a stomach ache and could not stand up. I called [Life Alert]. They came, checked all vitals, and I began to feel better. I decided not to go to the hospital. As it turned out it was a bad stomach flu and in two days I was fine. The team that came were very good.



01/08/2020

Fell down and suffered a C1-C2 spinal fracture. Was unconscious, briefly coming to and managed to press the magic [Life Alert] button.



01/08/2020

7/24/19 – Dad fell using his walker. Life Alert called me to say medics were going to his home, but that Dad said he was OK. They called again to say he was in his recliner and that the medics had left. 10/29/19 – Life Alert Called at 6:30 am to say Dad fell out of his recliner and medics were on their way. Life Alert called again to inform me that medics had taken him to the hospital. Both times Dad fell, Life Alert was very helpful and informative.



01/08/2020

Life Alert service was handled very professional – contacted my family and sent ambulance out – also follow up calls.



01/07/2020

They [Life Alert] had to come pick me up twice and were still very nice. They did good, also checked me out.



01/07/2020

My 95 year old mother fell and was unable to get up by herself. She pressed the Life Alert alarm and the responders came promptly and brought her to a nearby hospital.



01/07/2020

As I was rising up from a chair, I became dizzy and fell over the chair, dropping back to the floor from a nearby table and landed on the floor. I dragged myself on arthritic bones to a chair but couldn’t get up. Called Life Alert and two gentlemen picked me up and put on chair.



01/07/2020

Slipped off my bed. I tried for a long time, but I couldn’t get up. Life Alert called the ambulance and they helped me to my chair and oxygen.



01/06/2020

As I pulled out a chair from the dining room table, I fell and broke my ankle. I immediately pushed the button on my Life Alert bracelet. I received an immediate response. The EMT’s arrived soon after and transported me to a hospital.



01/06/2020

While visiting a family member in Irving, Texas, in mid-August, my mother slipped in the early morning hours in route to the bathroom. After falling, my mother and family member used Life Alert and an ambulance was dispatched. She was then transported to a hospital and received medical care.



01/06/2020

[My husband] had a TIA. Called Life Alert who got information and sent EMS. He was taken to an emergency hospital. Very helpful!



01/06/2020

I fell on November 6th, 2019. I called Life Alert, but couldn’t understand the operator because I didn’t have my hearing aids in my ears. I told the operator that, and told her I would give her information she needed to get the first responders inside the house. I had just [finished] when the first responders were in the house. I was very pleased. Thank you.



01/03/2020

I locked my keys in my bedroom and couldn’t get in, and all my medicines were in there and I had to take them for that day! Thanks to Life Alert, I got in.



01/03/2020

I had several bad falls and the EMTs responded quickly and knew how to best help me. I thank God for them. They arrived quickly because of you people (Life Alert). Merry Christmas!



01/03/2020

My mother couldn’t get up from the floor on her own. She would have remained for a long time sitting on the floor, if not for Life Alert, who were extremely helpful. We are very thankful for the service.



01/03/2020

I fell from my van to the ground as soon as I pressed my Life Alert help button the paramedics were there and was in the squad.



01/02/2020

Car accident from glare caused me to use my GPS device. Life Alert operator reacted quickly and their communication with police coincided with 911 calls from observers. Thank you!



01/02/2020

I slid off the bed and was unable to get up. I didn’t hurt myself, just needed assistance getting up. My son and daughter whom were visiting at the time were unable to help me. The Life Alert speaker was very clear and the operator was courteous and calming. The paramedics arrived soon thereafter.



01/02/2020

My kitchen was flooding and Life Alert called the fire department who came out and took care of the problem.



01/02/2020

[My husband] was not thinking clearly and he needed help to get up, and I’m not able to lift him. He needed to go to the ER. All the help I needed was handled with courtesy and promptness.



12/31/2019

On Columbus Day 2019, I got careless while backing up with my walker to unlock my front door to let my home health aide to enter. I tripped over my big feet, fell backwards and landed on my left side. After checking myself for injuries, I used my pendant to have Life Alert send 2 police officers to my home to assist me in getting up, seated me in a chair, then moving me to my power lift chair. Other than some colorful bruising on my left side and minor body aches, everything worked out. The police were here about 7:30 am and my health aid didn’t arrive ‘till her regular time of 8:45am. Your rep stayed on line with me via the base unit and kept checking on my well-being including a follow up call later in the day. Well done job by all. Thank you.



12/31/2019

[Life Alert] called back as soon as I pushed my pendant. Asked questions, [such as] if I was bleeding, etc. They contacted help immediately. Never had a problem with the people that receive my call. I would never be without it! I feel very safe having [Life Alert] at all times.



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