45,014

  Happy Customer Testimonials

  (since 7/3/2008)
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02/27/2024

The Life Alert gentleman stayed online on the machine (his voice was very reassuring) until the EMTs and fire department arrived and they took care of me. I had fallen and couldn’t get up (recovering from a hip surgery). That gentleman deserves a 5-star rating for his patience and calming voice.



02/27/2024

I fell off the bed and I could not get off the floor. I pushed the button around my neck and Life Alert came out and helped me. I am so glad that I had Life Alert, because if I did not, I would been on the floor for a long time.



02/27/2024

I tripped and fell backward onto my back – I was not hurt but I cannot get up – so I pushed my button around my neck. Life Alert answered and called for help. They stayed on the line until paramedics arrived, then they turned it over to them. They helped me up and stayed until they knew I was ok.



02/27/2024

My mom fell and hit her head. I had just left the house. She was home alone. She pushed her Lifer Alert button and Life Alert contacted the fire department and paramedics and they were able to get into the house and got her up off the floor and was taken to the ER. Thank the lord for Life Alert.



02/23/2024

My husband suffered a stroke. We pushed his Life Alert button and told the operators what was happening. That person notified our emergency services. It was so nice that the operator stayed on the line with me while waiting for EMS. I later found out that Life Alert also quickly notified my two emergency contacts! Although a very distressing situation, Life Alert spared me even more distress. Thank you! Thank you! AMAZING!!



02/23/2024

Locked my keys, phone and purse in the trunk of my car at the laundromat. Used my GPS help pendant and spoke with a Life Alert staff person and I reassured her it was not a medical alert emergency and I was safe. She called the road service and stayed with me until they arrived. Thankful for the pendant and staff.



02/23/2024

I live alone, but I am not alone, because Life Alert is close to me day and night. I did not realize I was so helpless until I fell about a month ago. Thought I could get up by myself, but I was wrong. The minute I touched my alert, someone answered me. They stayed with me until help came. Thank God for Life Alert.



02/23/2024

94-year-old mother fell and she couldn’t get up. She activated the Life Alert, who know she is hard of hearing, and Life Alert immediately got her help. She had broken her femur. I spoke to Life Alert and they were on it. Could have been terrible without Life Alert!



02/22/2024

I have had very bad nose bleeds for the last two weeks that I have ended up in the ER and had to go by ambulance since I could not get any family member to take me. I am so thankful that I have Life Alert and can still live in my apartment. The Life Alert staff are so friendly and reassuring of having someone until the ambulance attendants arrive. In my books, you are super!



02/22/2024

I fell in the middle room, next to my bedroom. I didn’t hit my head or anything but I fell on my back and side. I pressed my Life Alert pendant and the lady answered me and replied to me, even though it must have been hard for her to hear me. And she kept talking to me until my sister took charge of me. The lady was very helpful and I don’t know what I would have done without the Life Alert to save me! They also put me at ease.



02/22/2024

I fell from bed at 4:30 am and could not get up. Pushed my Life Alert pendant. Life Alert notified the hospital ambulance and my two neighbors who are on my emergency list. I was very pleased with the prompt action that was taken! Thank you!!



02/22/2024

[Life Alert] got a hold of the ambulance after mom fell. Then called me and my brothers to say that my mom had fallen. Then called to let us know what hospital the ambulance had taken her. Worked like it should. We appreciate the service. Thank you.



02/21/2024

My mom has Life Alert and when she fell, I was called first because I live the furthest away. I was already halfway there when my brothers arrived. Operator kept mom comfortable and lessened her anxiety from falling. I would highly recommend Life Alert for anyone living alone.



02/21/2024

My 95-year-old mother could not get up from the potty chair at 3 am. Life Alert was here in less than 5 minutes. Three people helped get her back into the hospital bed. I was so grateful for Life Alert.



02/21/2024

I fell in my garage and was not able to get up. I used my Life Alert outside button and the Life Alert response team were at my house in 5 minutes. The guy got me to my feet within a few minutes, making sure I had not broken any bones. Both the woman and the man were courteous and stayed with me for a while making sure I was okay.



02/21/2024

The Life Alert team was very courteous and helpful! Life Alert was a very positive experience. I would most definitely refer Life Alert to friends and family!



02/20/2024

I fell and couldn’t get up. Life Alert worked like a charm. Help arrived shortly, thanks!



02/20/2024

I fell coming out of my bathroom and had to press my Life Alert button. They notified emergency staff who promptly responded to help me.



02/20/2024

I thought I was having a heart attack so I pressed the [Life Alert] button for help. The police and EMTs came within 15 minutes to assist me. They transported me (I’m 92-years-old) to the hospital. No heart attack, but it was an AFIB. I’m glad [I have] Life Alert, as I’ve had to use it twice in the past 3 months.



02/20/2024

I’m glad I have Life Alert. It helped me to get a pacemaker to help me with my life.



02/19/2024

I am 94-years-old and live alone. I was doing some house work when I slipped and fell on my kitchen floor. I was unable to get up. I was able to use my Life Alert chest button. Your people were able to get me in about 10 minutes. I did not have a bad injury. Anyone 94 years old and above should have Life Alert.



02/19/2024

I had fallen in the front yard. They [Life Alert] arrived within a reasonable time. Very nice- even got my groceries out of my car – took me into the house and put the items in the fridge. Made me feel so much better, knowing everything was ok with groceries and house (My fall was when I was returning from the grocery store).



02/19/2024

I have recommended Life Alert and will continue to do so. They were very helpful and sent the EMTs to assist me in getting up when I fell.



02/19/2024

I stumbled and fell and was not able to get up. I was outside coming back to the house after I fed the cats in the barn. [Life Alert] came and helped me get up and back to the house. They were very courteous and helpful.



02/16/2024

Thanks [Life Alert] for the quick response and staying in touch throughout, until help arrived. Very pleasant about asking questions about my condition. They had my medicine list which was very helpful for the paramedics when they arrived.



02/16/2024

Patient slid to the floor in the bathroom and pressed her Life Alert button and was picked up and delivered to the hospital within the hour.



02/16/2024

I had fallen on the floor with no way to get up. [Life Alert] called my family and ambulance and they were here shortly. Someone stayed on the line with me, assuring me that help was on the way. I love the service.



02/16/2024

I made the mistake of having the flu shot and covid booster at the same time. It affected my balance and I toppled over upon standing (vs falling). I have arthritic knees and could not get up. The paramedics got me on my feet in no time and all the right questions were asked and I was fine. The Life Alert system worked very well.



02/15/2024

My grandmother fell and could not get up. No injuries. She could not pull herself up to use the house phone, so she used her Life Alert. They were great and had the rescue here very quickly.



02/15/2024

My 96-year-old mother tumbled and fell, could not get up. The paramedics came – lifted her up and she was good. She walked around a little bit and they left. Life Alert stayed on the phone until the paramedics were there.



02/15/2024

I’ve had a couple of emergencies and help was very fast and helpful. All the people [at Life Alert] were really pleasant. I have had several false alerts and all the people were very understanding and courteous. I would not hesitate to recommend Life Alert.



02/15/2024

My brother came to live with me recently. He has several health issues because he weighs 250 lbs. and has been in and out of the hospitals for 6 months. He can’t support himself well using a walker. He fell twice in my living room. The Life Alert guys were prompt, very nice, and concerned. Very helpful!



02/13/2024

I had a heart attack. I called Life Alert and they were right at my home in minutes. Someone always stays on the phone. My doctor said if I had waited 15 more minutes, I could have been dead. I was 99% occulated, but thanks to everyone and God, I have a second chance. God bless.



02/13/2024

I felt weak but did not pass out. I pressed my Life Alert button to call for help. Life Alert called an ambulance for me and stayed on the line until the EMTs arrived, probably no more than 20 minutes. The EMTs delivered me to the ER where I was treated.



02/13/2024

I fell while closing the blinds and could not get up, so I alerted [Life Alert] and they arrived in 15 minutes and lifted me up. They were concerned and very nice. Thank goodness I was not injured. I am so thankful to have Life Alert.



02/13/2024

I was walking to my bedroom with my walker when my legs gave out and I fell. I tried to get up but there was no strength in my legs. Fortunately, I was wearing my Life Alert necklace and was able to push the button. Soon, EMS came and I was taken to the hospital where I was diagnosed with a UTI and COVID. I am so thankful that I had my necklace on. Now, each morning, the first thing I do is put on my Life Alert necklace.



02/12/2024

I was in my car preparing to exit from the garage. I experienced a muscular spasm in my left hip causing any further movement to be extremely painful. I activated the [Life Alert] GPS unit. The responding staffer contacted the local EMTs. She was calming and kept me informed as to when they would arrive.



02/12/2024

I was having chest pains, called [Life Alert] and my family was all notified by the time I got to the hospital. It was a very positive experience!



02/12/2024

I fell in my living room late at night and punched my [Life Alert] necklace. Soon the EMTs came and also my daughter who lives up the street. I broke my leg and they took me to the hospital. All is well now, thank you!



02/12/2024

Was very happy with the quick attention [Life Alert] gave me over the call.



02/09/2024

I fell and cut my forehead open. After realizing I needed to go to the hospital, I called 911 (and so did my neighbor), they told us to call back later, three times. Finally, I remembered my Life Alert and pushed the alarm button around my neck. They answered immediately and sent an ambulance immediately. Took me to the hospital and took care of me immediately.



02/09/2024

I fell in the bathroom and could not get up. Life Alert responded to my alert, called EMS, and stayed with me on the phone until EMS arrived. Very professional!



02/09/2024

I fell and needed help getting off the floor. They arrived and lifted me off the floor and sat me down. I am so thankful to Life Alert for their help.



02/09/2024

I really liked [Life Alert] staying with me until the ambulance arrived. I love this service. Thank you.



02/08/2024

Husband had [Life Alert] on. Was home alone and fell. He pushed the alert; emergency was dispatched and I was contacted with what occurred during the fall. When I arrived home 15 minutes later, fire, police, and EMS had everything under control. Husband was transported to the hospital for care. He hit his head (was bleeding) and couldn’t get up (due to Parkinson’s). Life Alert dispatched immediately and contacted me. Wonderful!



02/08/2024

My dad experienced several syncopal episodes. His blood pressure went very low and he was going in and out of consciousness. The [Life Alert] rep reassured me and sent emergency services to our house.



02/08/2024

Dad fell upon returning to his apartment. He utilized his Life Alert button and fire/medical services were dispatched.



02/08/2024

[Life Alert] makes me feel better. They let me know that they are always with me.



02/07/2024

My mom fell and used Life Alert. I will say she was blessed to have Life Alert. Could not have a better team on her side. I encourage everyone to use Life Alert services. I am totally impressed as to how professional Life Alert operates.



02/07/2024

I fell and hit my head and called Life Alert. They respond right away.



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