43,882

  Happy Customer Testimonials

  (since 7/3/2008)
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08/08/2022

The [Life Alert] operator gets me help immediately and stays on the line with me until help arrives and he talks with them and makes sure my needs are taken care of. I’m 80-years-old and live alone so it makes me feel safe and able to live alone.



08/08/2022

Husband fell 3 times and each time service was great. We gave all the information (i.e no blood, patient was conscious, etc.) [Life Alert] was prompt and our rural metro service is to be commended also. Very happy with Life Alert.



08/08/2022

Pushed the button and they responded right away. The issue was an accident in my kitchen. No injuries but needed emergency personnel. Others may also have called 911 but Life Alert responded to me. They also called my son and others on my emergency list.



08/08/2022

A doctor prescribed medicine for [him] that was wrong. He is not a diabetic and that’s what she prescribed. Went into “shock”, sugar level 40. EMT’s and Life Alert’s speed is what made a terrible error not fatal! Life Alert is my angel on the shelf!!!



08/05/2022

I am a 95-year-old lady, living alone. The day this happened, I could not find my hearing aid. I thought it could be under the bed. I got down to look under the bed and could not get up. I worked to the other side and there was Life Alert. Three great people who helped, they even tried to help me find my hearing aid. It was in my purse. I always thought I was paying too much but now I would pay anything. Lesson learned.



08/05/2022

I started to sit on a chair on wheels and ended up on the floor. Pushed my [Life Alert] and they were here in a few minutes. I was on my side and arm and could not move. They were very nice and got me on the stretcher immediately and took me to the hospital to make sure there was no damage as I am 94-years-old and only 4 ft 2 in. They called my daughter and she came to the hospital. I was okay. Thanks to them!!!



08/05/2022

I fainted in my apartment. I broke my ankle. I was alone in the apartment. When I regained consciousness, I pressed the Life Alert button. Next thing I knew was that the Fire Department/ EMT was in my apartment. I am still hazy about the incident, but I do know that because of Life Alert, I was able to be helped in a very timely manner.



08/05/2022

Life Alert was here in a few minutes and was very good at their job. I have had a good experience every time they have come out. Thank you!



08/04/2022

I reacted adversely to a new blood pressure medication. Had been sick during the night. When I got up in the morning, I was dizzy and unable to control my movements. Had to hold onto door frame so I didn’t fall. Pushed the pendant button for help. The [Life Alert] dispatcher answered and the medics were alerted – as well as both step-daughters who were in Ohio. Since my blood pressure was 184/110, I was taken to the hospital. Both step-daughters were informed where I was taken and when I arrived. All of us were impressed – I was well taken care of!



08/04/2022

I fell in my bedroom. I pressed my neck button. Life Alert followed instructions and called my daughter who came over, with her key, she unlocked the door, came in and was able to help me within just a few minutes. Thanks Life Alert.



08/04/2022

Was very glad to have Life Alert in my life, very good to have. Thank you for everything.



08/04/2022

I fell when getting out of bed. Due to my neuropathy, I cannot get up on my own. I called Life Alert as I have in the past when I fell. I cannot say enough how great Life Alert is and I tell people they are worth every [penny]. I thank them again and again!!



08/03/2022

I had angina, very badly every 2 hours. I called Life Alert and found out after a visit to the ER, I had to have an angiogram which showed the seriousness. They admitted me to the hospital where I could not go back home. They said I might die of a heart attack on the way home or at home. After 3 days waiting in the hospital, I had to have open heart surgery with one by-pass. So, it saved my life!



08/03/2022

I had fallen on the floor in the garage. Was unable to get up. The [Life Alert] staff persons were so courteous and careful in helping up from the floor. Making sure that I was ok and safe before they left. I am so thankful.



08/03/2022

I went into the kitchen and had bent over to look on lower shelves. I suddenly got dizzy and started going down to the floor. After a few minutes, I started scooting toward the den to phone Life Alert for help. I wasn’t hurt – just couldn’t get myself up (both knees too weak – both had been replaced). So, called Life Alert – my kids were both called but Life Alert got here and helped me up. I’m pleased with the service.



08/03/2022

My husband had been sick the previous week with noro-virus and was still weak from the after effects. It was approximately 2:30 am and he had gone to the bathroom, where he ended up falling when he turned away from the toilet. He was too weak to get up by himself and having back problems, I could not get him up. So, I pushed his Life Alert button and 2 minutes later your operator came over the monitor and called the fire department for us. We are very pleased with Life Alert.



08/02/2022

My older daughter lives with me, but the night of my episode, she was away. This was the third such episode over time. Without warning, I suddenly went down and couldn’t get up. Never lost consciousness! Realizing I couldn’t help myself, I pressed the Life Alert button. Response came within minutes with assurance that help was coming. Three EMT’s came soon following my entrance plan, assured my situation and took charge. All ended wonderfully well.



08/02/2022

I fell in my garage and luckily I had my Life Alert necklace on. I called for help by pressing the button. My call for help was immediately answered. They asked me questions about my fall and called for an ambulance. They stayed on the phone with me until the ambulance arrived. They made me feel like they really cared.



08/02/2022

I have had 2 false alarms, and one emergency. Life Alert notified EMT’s who promptly came to my assistance and took me to the ER. I was checked out and found to be ok and discharged to home. I am grateful to Life Alert and the EMT’ s for their assistance.



08/02/2022

I tripped over my cat and could not get up as I can’t bend my knees to stand up. I did not get hurt the 3 or 4 times I called. Thank goodness. At least I know Life Alert is with me.



08/01/2022

I fell down in the garage, cement hard floors. It hurt to lay there so I pressed my pendant and [Life Alert] answered on the machine in the living room… It took only 10 minutes for them to get there. That made me so happy. They were polite and oh so helpful. They saved my life. Thank you all so much.



08/01/2022

I have 3 occasions that I had fallen. Each time I pressed my button for Life Alert. They responded within 20 minutes or less. Each time I was helped to my feet and on one occasion had to be taken to the hospital. I could not be more satisfied with the service I received. I would not be without Life Alert. It’s like having another person living with you.



08/01/2022

[He] fell at our home. He was unable to get up. He had no injuries. We pushed the button on the Life Alert monitor and within 8-10 minutes someone was at our residence to help. During the wait time, someone was talking to us to make sure he was ok and they knew that help was coming soon.



08/01/2022

I have COPD, live alone and was having trouble breathing. Contacted Life Alert who contacted my son and granddaughter and EMT. I was examined by EMT’s who determined I was fine. I had used my CPAP before they arrived. Hopefully I won’t need to use Life Alert again, but I am thankful I have it.



07/29/2022

I became extremely dizzy and ended up on the floor. Life Alert responded quickly and the ambulance arrived in a timely manner. Life Alert kept in contact at all times while waiting. During that wait, I was totally unable to sit up and my brain was becoming fuzzy. On assessment, my blood pressure was 65/? . I really believe I would have died without Life Alert.



07/29/2022

Everyone was courteous and they came quickly. They questioned my daughter when she arrived to ensure my safety. This is the third time we’ve called Life Alert for an ambulance. We were very pleased every time.



07/29/2022

My granddaughter thought I had a stroke and called [Life Alert]. Turned out, no stroke, but had an infection on my face that had swelled up and distorted my face. The paramedics ok’d me and I was ok but recommended I see a doctor about my face. Went to the doctor and he gave me antibiotics which cured my face. They calmed my granddaughter, who was very upset. All is well thanks to Life Alert.



07/29/2022

Recliner chair broke in half and threw me on the floor. I could not get up, so I contacted Life Alert. They were here in 15 minutes and were able to get in my door using the code on the box outside to reach my key. They got me up, were assured I was ok and did not need to go to the hospital. Very quick and very efficient.



07/28/2022

There were a few events, nothing spectacular but Life Alert was, and has been, very helpful and kind. All of the last few were falls. I tend to fall a lot and although, fortunately, none were frightening, I did call Life Alert. Had stitches on my head 2-3 times. Life Alert got an ambulance quickly when I awoke with the most painful stomach pain in my life. Life Alert got me to the hospital where I had emergency surgery. I was told by the MD’s that I would have died without it. 3 cheers for Life Alert!



07/28/2022

I called and got immediate response. The [Life Alert] responder stayed with me the entire time it took the emergency crew to arrive. She answered any questions I had and she made me feel I was safe.



07/28/2022

I had vertigo and rang on my [Life Alertpendant. The operator immediately responded and kept me calm and informed throughout my event. They summoned my daughters and neighbors as well as emergency personnel who arrived promptly. Thank you to Life Alert.



07/28/2022

Every once in a while, I fall to the floor and cannot manage to get up on anything. Life Alert has always responded immediately and they call my nearby neighbors and the local rescue squad. My neighbor usually lets the rescue squad know that they do not need to come but many times they do and people help me up. I am 82 and my legs are unstable even with assistive devices. Thank you, Life Alert, for your help.



07/27/2022

I fell in the bathroom. They came within fifteen minutes – just like before when I fell in my bedroom. Both times, they were very nice and kind to me. I have metal in my knees – so I can’t get on my knees, it hurts too much. I am so thankful I have Life Alert. This was one of the best decisions I made. I am 86-years-old so I do need help, and I know Life Alert is there to help me.



07/27/2022

I have fallen several times and Life Alert has come quickly to help me. Twice, I needed to go to the hospital and every person involved was friendly, helpful and knew exactly what to do. Very pleased with Life Alert.



07/27/2022

The EMT’s were very good. The last call I had one EMT and 2 police officers help and they were very kind and helpful. As for the Life Alert, they came on almost right away, very helpful. I have had them for quite a while and I get help in about 5 minutes.



07/27/2022

I fainted and fell on the floor. When I came to, I was unable to get up. I called Life Alert and the agent was able to call 911 and my daughter for me. I was carried to the hospital where I recuperated. Thank you, Life Alert, for possibly saving my life.



07/26/2022

A while back, the wife and I went to bed at our home and I woke up in the hospital. I do not remember anything about the incident, only that my wife, who has dementia, saved the day by activating the Life Alert system. She said the paramedics responded quickly and the doctor stated she probably saved my life. Thank you, Life Alert, for a little more time.



07/26/2022

I fell and couldn’t get up. I pushed the [Life Alert] button on the necklace on my neck. You called EMT and my daughter and people on my account. It worked just like it was supposed to. The fire department showed up right away and got me up. Thank you.



07/26/2022

I fell in the kitchen and pushed the button. It was morning and I had already opened the patio door. In a very, very short time the firetruck came and the emergency people. One of them came in through the patio door and unlocked the apartment door. But very soon I was picked up by very strong hands and put on the chair! Luckily, I didn’t hurt anything. Thank you [Life Alert] for such fast service.



07/26/2022

I was unable to get out of my chair to use the toilet. Couldn’t reach my caregiver since 11:45 pm, so I called Life Alert. Although I was in living room,… she got me the help I needed and stayed on the line until help arrived. Thought of the commercials “Help, I’ve fallen and can’t get up”. Thanks so much.



07/25/2022

I was having severe pain in my right arm, shoulder, neck and jaw. It came on suddenly and I was at home alone. I pressed my [Life Alert] pendant button. The man that answered kept me calm until the ambulance arrived. He also stayed on the line to give paramedics my medical information and answered their questions. Hate to think what might have happened without Life Alert.



07/25/2022

I fell on the floor, once in kitchen and once in the bathroom and I was very grateful my son set me up with Life Alert. I wish so much that I knew someone to tell them all about your service and the knowledgeable people you have working for you. Thanks again for the service you provide.



07/25/2022

After my shower, I walked into my bedroom and tripped on the edge of the carpet. I wound up in a position that I couldn’t get up from. I pressed my button on my wrist and hoped I could be heard from the unit at the other end of the house. The [Life Alert] responder heard me just fine, asked if I was injured. I told her just a lift assist. She stayed on the line while I waited for the fire department to respond. I was glad to talk to her.



07/25/2022

Each of my experiences getting help have been a result of a fall. Each time, I had help from Life Alert respondent, she or he was helpful and competent. I especially appreciate that it is a 24-hour service with no responsibility to charge the unit you provide.



07/22/2022

[He has] had 2 falls in as many weeks, both times he used his Life Alert button to summon help. As family, we are grateful for the service. I was called and advised of the situation with a return call after the crisis was handled. You think you are only paying for peace of mind until something happens, then you realize it is truly a lifesaving service.



07/22/2022

I pushed the [Life Alert] button, my mom had been throwing up. The response was awesome. She ended up in the hospital for 5 days. Very happy I purchased this for my parents, it gives great peace of mind when I can’t be with them.



07/22/2022

I fell in kitchen, could not get up. After a couple of hours of trying, I hit my Life Alert button and they stayed with me until help arrived. Informed my family regarding situation. I was in the hospital for 5 days, 2 in intensive care. Life Alert is truly a life saver.



07/22/2022

My husband fell and needed someone to help get him off the floor. He refused transport and EMS left. Life Alert always stays on the line until confirmation from EMS that they are on scene. Always professional and courteous.



07/21/2022

Recently I have fallen 3 times and as always, Life Alert has been right here for me and stayed until help came. Also, I have always gotten a follow up call from them to make sure that everything was all right. You have a wonderful crew!!



07/21/2022

I had finished my shower and fell backward. I did not feel bad, it was strange. I don’t have family here, so as long as Jesus and Life Alert are in my life, I am doing ok.



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