45,542

  Happy Customer Testimonials

  (since 7/3/2008)
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09/09/2024

Because of dehydration my blood pressure was unstable and I had low oxygen saturation. I called Life Alert who contacted an ambulance service. Life Alert stayed on the phone with me until an ambulance arrived. [Life Alert] was very helpful and did their job well!



09/09/2024

My mother was disoriented and nearly passed out. We pressed her Life Alert [pendant] and an emergency team was here within minutes. She was taken by ambulance to the hospital and she was ok



09/09/2024

Life Alert was very courteous and came quickly. They were polite and put me at ease. I have gone to the hospital with their help two times. Both times I had pneumonia. They certainly are doing their jobs and really care for their patients. I have been a client of yours for at least seven years!



09/09/2024

It was my first-time using [Life Alert], and ended up using it two more times. Very positive experiences. They were very nice and so helpful; they made a scary experience not so bad!



09/06/2024

My uncle’s legs became weak and he called me for help. I ran down the hall to his bathroom and found him holding onto the sink. He said he couldn’t hold on any longer so I helped him to the ground and hit the bathroom Life Alert button. When the person asked if I have an emergency, I said yes and they called for an ambulance. Everything worked as promised!



09/06/2024

[She] had an attack with a bowel obstruction. Life Alert called 911 for me, stayed with me until the ambulance got there and we were ready to go out the door. Life Alert made me feel very confident that we were in good hands. We were so thankful and satisfied with the response. She had surgery and was in the hospital for 13 days.



09/06/2024

I’ve lost my balance leaning over sideways a number of times in my home and once on my garage floor. Since both my knees are artificial, and I’ve been instructed NOT to kneel to try to get up, having Life Alert at my fingertips, makes me feel safe!



09/06/2024

My husband collapsed in the bathroom and I could not get him up. I pushed the [Life Alert] button, got immediate response and help to pick him up and back to bed quickly. He stayed on the line with us until help got here. Very comforting!



09/05/2024

Without Life Alert, I would not be able to live in my home alone. Life Alert has been a blessing to me. I feel like I have a friend living with me. Thank you, Life Alert!



09/05/2024

[The Life Alert operator] stayed on the phone with us until medics had come, and a decision was made on action to be taken. It gives comfort to be connected during tense situation!



09/05/2024

My friend fell in in the kitchen. She had her Life Alert necklace on and they were right there and called me and my husband. Strongly think everyone should have one!



09/05/2024

She experienced stroke like symptoms. Ambulance was called by her caregiver, and Life Alert contacted everyone on her list and then informed them of the emergency underway with [her]. All elderly people that live alone should have this service!



09/04/2024

I’m 24/7 caregiver here. My client who lives here needed emergency care and pushing the Life Alert button is so much easier than calling 911. The first responders came so fast and the Life Alert team was great!! Thank you!



09/04/2024

I had fallen in the bathroom and could not get up. I pushed the button, and about 20 minutes later three men showed up. They picked me up and put me in my wheelchair and pushed me to the living room. Of course, I was checked out for any problems. I really am blessed to have Life Alert!



09/04/2024

[She] fell and broke her wrist while opening a bedroom window. Life Alert promptly arrived, securely placed her in the ambulance, and took excellent care of her until she was at the hospital. The staff is respectful, polite, and kind. Thank you!



09/04/2024

My husband fell, and you went above, and beyond what I had imagined you would do. Medics were called in; Life Alert checked in until they arrived. Asked proper medical questions, and followed up with a call to make sure all was well!



09/03/2024

I am 36 and I have been using Life Alert since my stroke in 2018. It has helped me countless times when I have seizures and aphasia. It even works on vacation in the mountains. My husband works nights so he and my family are glad we have this!



09/03/2024

My mom, who is 92 years old, was home by herself, and fell outside on her porch. She had enough thought to push her Life Alert button. Emergency response teams responded to her home within minutes. Life Alert did everything they advertise to do. Thank you!



09/03/2024

Life Alert showed up within five minutes, helped me to the ambulance, assessed my situation, administered medication and took me to [the local hospital]. All the EMTs were pleasant, kind, cordial and very knowledgeable. So very glad I signed up for your service. Thank you and God bless!



09/03/2024

I fell backwards, pulling a blanket off my bed to wash. When it came loose, I lost my balance and fell back. I pressed my [Life Alert] alarm and they sent the men from the local fire department to help me up. They contacted my son and all WAS well. I was due for a knee replacement the following day. I praise God and Life Alert for the help and no injuries to delay the surgery!



08/30/2024

I fell and couldn’t get up. Life Alert answered immediately and checked whether I was in pain or bleeding, then sent the paramedics who helped me to my feet and back to my preferred chair. Thank you! I had wondered if I really needed Life Alert after not using it for more than one year, but I was very glad I had it when I needed it. I will never cancel Life Alert now!



08/30/2024

My husband was in need to go to the hospital, so Life Alert got an ambulance to come and get him. During this time, Life Alert stayed with me (or stayed in touch with me). It was so heartwarming, and I didn’t feel alone. I was so grateful for their patience, and kindness to me at this time. Thank you!



08/30/2024

I am very happy with Life Alert. I am very happy I got this program and Life Alert in my apartment and every time I have called for help, I get help really quick with very nice people. They do know what they are doing and help me. I don’t ever want to lose the Life Alert program, thank you so much!



08/30/2024

I was in intense pain in my left leg, hip and lower back. Could not sit, stand, move. Life Alert sent the ambulance and stayed on the line with me until help arrived. I live alone and have no other help available, so Life Alert was a godsend. Highly recommend Life Alert!



08/29/2024

Mom had a stroke and fell in the shower. She is 95 years old. She pushed the Life Alert button and EMS was sent and took her to the emergency room. Thank you, Life Alert. You did an outstanding job!



08/29/2024

Thank you so very much for your prompt, helpful, and thorough response. I needed help again this past week. Your help is consistently of highest quality. Thank you for staying on the line with the help when it came, they waited for my son to come and open the door for them. You are all just wonderful, thank you so very much!



08/29/2024

Extreme abdominal pain with history of moderate to severe Crohn’s. Need transport to the hospital. When the ambulance arrived, everything went well. The Life Alert employees stayed on the line with me and checked on the ambulance en route several times. Very satisfied, thanks!



08/29/2024

Called at 3 in the morning. Life Alert came in a few minutes after I hit my button. I went to the hospital and stayed for two days. My blood pressure was way too much. I am so glad that I have Life Alert!



08/28/2024

My brother lives alone, and when he contacted Life Alert for assistance, they contacted me. I live five minutes from my brother. When I got there, the paramedics/fire department was already there and had picked my brother up off the floor. They were patient and courteous, and had waited until I got there. I was extremely satisfied with Life Alert.



08/28/2024

I was in my kitchen and preparing to go to the sink to do some dishes. I lost my balance, and I fell down. I’ve had two mini strokes, and I have severe arthritis on my right knee, so I’m not very secure on my feet. The Life Alert team came to my home immediately after I contacted them. They were wonderful and took care of me extremely well. Thank you!



08/28/2024

I have a weak muscle in my esophagus, and sometimes when I am eating, I get choked and cannot catch my breath. It is frightening (to me and everyone). Life Alert answers quickly, and I am glad help always comes when I push the button! Thank you!



08/28/2024

My mom had fallen and I wasn’t able to move her, so we called Life Alert. The person who answered was so nice and quick to respond. They stayed on the phone until the emergency team arrived. They responded very quickly and were so nice and patient with my mom. Overall, it was a pleasant experience, and I felt like my mom was well taken care of.



08/27/2024

My husband had left sided chest pain. Because of his age, which is 89 years old, I went right to the [Life Alert] emergency response system, which we had purchased and pushed the red button. Right away help was on the way. I can’t imagine what would have happened if we didn’t have Life Alert!! Thank you, Life Alert!



08/27/2024

At about 10:50 PM, I fell on the kitchen floor, and it broke my hip. When I couldn’t get up and was alone and couldn’t reach my phone, I pressed my Life Alert button. The voice box is in a far end of my house so I couldn’t talk to anyone. About 20 minutes later, police came in the ambulance shortly after. All in all, it went well, and I was thankful for the button or it would have been at least two days before anyone would have come around to find me.



08/27/2024

This company has been a big asset to my family and to my father. Everybody [at Life Alert has] been very courteous over the phone and as well as EMS.… I will express to my family and friends to use this company for their loved ones. Thank you very much!



08/27/2024

I fell, and my scooter fell on top of me. I push the Life Alert button on my wrist and they called an ER team. They stayed on the phone until the team got here. Best money I ever spent!



08/26/2024

For about a week I had trouble eating, and that Friday evening, I felt like I had to vomit. I felt woozy in my head and also, I could not get off my chair. After a little while, it felt like the whole room was spinning. I pressed my Life Alert button and they sent help immediately. I was in the hospital for a week. I am so glad I have Life Alert as I live alone.



08/26/2024

I fell and broke my pelvis in two places. I pressed my [Life Alert] button and talked to your [Emergency Dispatcher]. They had an ambulance come take me to the hospital. I was on the floor when they got here. Thank goodness for Life Alert. I am 87 years old and live alone.



08/26/2024

I lost my balance and I fell, hitting my head on the cupboard door. I pushed my Life Alert button and asked for the paramedics to assist me. They wanted me to go to the emergency room to be checked out. Everyone at Life Alert was helpful and courteous.



08/26/2024

I was experiencing irregular heartbeats and a fast pulse. I just knew I was heading for a stroke. Life Alert kept me calm until the responders came. At the hospital, they told me they would try to get me back in rhythm. After several hours of IVs, my heart rhythm was normal. I was able to come home. Thank you, Life Alert!!!



08/23/2024

I took a bad fall in my apartment. Hit my head hard on the floor. Had I not had my Life Alert, I don’t know if or how anyone would have checked on me as I could not reach any phone and could not get up. I called Life Alert and they got me an ambulance. I wear my necklace all the time. I never take it off. Three times, and I am sure it saved my life!



08/23/2024

We’ve used Life Alert for my dad for a few years now. It’s very comforting to have them. They are quick to respond and it’s a comfort to know they’ll stay on the line until help arrives. They’ll always communicate with the police, and EMTs when they arrive. We’re very pleased!



08/23/2024

My mom went down a couple of her basement stairs that Saturday morning. She realized she couldn’t get back upstairs without help. She pushed her Life Alert and asked them to contact her daughter. The dispatcher contacted me and I sent my family to help. She stayed in constant contact with Mom and myself. The dispatcher was wonderful and went above and beyond the call of duty. Many thanks to her and Life Alert!



08/23/2024

I had fallen in the bathroom and could not get up. Fire department came quickly as always, and took me to the ER. Everything went well. I was so glad I had Life Alert! I had torn rotator cuff surgery.



08/22/2024

My husband and I have always been very healthy. Life Alert was far from our minds. We did not think we were ever going to need it – WRONG! It saved my life - I suddenly started choking one morning and had almost passed out. I clicked my Life Alert and they immediately within four minutes had an ambulance at my door. They are very prompt! Thanks to Life Alert, I am here today!



08/22/2024

I appreciate the kindness of the [Life Alert] staff. Knowing help is on the way if my dad falls is comforting.



08/22/2024

Thank you Life Alert for making it possible for our parents to be independent and stay in their home!



08/22/2024

Life Alert has come to my rescue 3 times and have been ever so helpful and courteous! From send the fire department to an ambulance. I’m 73 today, and live on a large piece of property alone, and I don’t know what I would do without them! Truly! It’s been worth every cent to me!



08/21/2024

My hip dislocated after I put my foot up on a small stool. I was able to reach my Life Alert button and emergency services came within 15 minutes and I was hospitalized. I could not get up, pain was excruciating. My phone was in another room. I don’t know how I would have gotten help without Life Alert! Thank you so much!



08/21/2024

I have used Life Alert more than I would like to do. I am a faller. Life Alert has been a wonderful thing for me. I live alone and they have been wonderful. I don’t ever want to be without it. I am 82 and like to stay at home. With Life Alert, I can do that.



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