41,038

  Happy Customer Testimonials

  (since 7/3/2008)
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10/14/2019

My 83 year old dad fell in home and broke his hip and left leg. Tore open elbow, was bleeding very bad due to blood thinner. Life Alert staff stayed on with him till paramedics arrived. I call my dad at 8:30 PM daily. If not for Life Alert, I don’t think my dad would still be here. Rehab facility is using his story to pass on to others.



10/14/2019

I had a mild dizzy (vertigo) spell where the room surroundings were spinning and was too far away to reach for my cell phone and my pills. It last approximately 2-2 ½ minutes. My life Alert box was right beside me, so I was able to use it. By the time paramedics and police arrived I had already got back to normal. Also my son, who was my contact person, stated that the dispatcher was very nice and helpful. He was pleased at how fast they responded.



10/14/2019

My mom called Life Alert 4-5 times. Life Alert took charged immediately and notified all contacts immediately. Help was there in minutes.



10/14/2019

My husband fell and I couldn’t get him up. He pressed the [Life Alert] button and an agent helped us to get the EMS. She stayed with us till help arrived.



10/14/2019

I fell in my home and could not move. I pushed my Life Alert button and got help from Life Alert right away, who called my son who came, and also could talk to the [EMS] operator and tell them what he thought. He was thankful I had Life Alert as I would have stayed there. I could not reach a phone, the operator stayed on until the ambulance came.



10/11/2019

I used the Life Alert item for outside of the home. Response from Life Alert staff was good. Stayed on the line till EMS arrived. Of which my co-workers thought was very nice and dependable of Life Alert staff.



10/11/2019

I fell on some large gravel and started bleeding very badly. I had on my [Life Alert] GPS that I always carry when I am away from home. I immediately used my GPS button and told the lady what had happened. She stayed with me until the ambulance arrived. She also telephoned the friend I listed and they were at the hospital just after I arrived. I had my Life Alert for about a month when I fell. I was so happy I had it because none of the neighbors were at home at the time.



10/11/2019

In backyard. Cell phone charging so had my Life Alert Mobile GPS speaker box in my pocket. Passed out and hit ground. Landed on pocket with GPS in it so it automatically called Life Alert. Rep stayed on GPS with me till EMT’s arrived. She talked to one of them. Checked my vitals. Over-heated and BP dropped to 106/50. She called later to check on me. Staying on GPS with me was BIG relief till EMT’s arrived. They had to help me get up. Was too dizzy. She asked if I wanted contacts notified. Said no since EMT’s on watch. Thank you very much!



10/11/2019

I fell in the bathroom. Hit my forehead, two black eyes, two cracked ribs and bruised right toes. Wearing my Life Alert, I was able to push my button. Response immediately and the responder took care of everything. Ambulance and EMT were there in about 10-12 minutes. They commented on how wonderful you took care of everything and how prepared you were. Great job!



10/11/2019

I fell and Life Alert answered in one minute. Help came and I was taken to the hospital. Believe me! It feels good that there is someone that takes care of you. Thank you.



10/10/2019

During my emergency, [Life Alert] stayed on the line with me until help arrived, which made me feel safe, they contacted my PCA (personal care attendant) and my aunt, to let them know what’s going on- they were very comforting to me in my time of need—so glad I have Life Alert.



10/10/2019

Not just this time but every time we have had to use Life Alert when my husband has fallen, they have stayed with me till the ambulance crew helps or, as with this time, takes him to the ER. I am glad we invested in this.



10/10/2019

I was getting up out of my recliner, lost my balance and fell to the floor. I was not able to stand up so, since I live alone, I pressed my Life Alert button. Help arrived very quickly and assisted me up.



10/10/2019

Wednesday evening, I came home, drove my car into the garage, closed the door and then passed out before I could shut off my car. 5 hours passed before I was able to press button for Life Alert. Life Alert really saved my life because I not only had low blood sugar, I had carbon monoxide poisoning. When the EMT’s arrived and opened the garage door, I heard them comment, “It’s so hot in there but we have to get her out.” I spent the night in the hospital ER and received oxygen. Apparently my CO level was at 97%. The EMT’s said if they hadn’t gotten there when they did, they would been hauling out a dead body instead of a live one.



10/10/2019

We have found the Life Alert staff has always been courteous and very understanding. We have accidentally set off the alarm and they were nice about it, and when we did need them their response was quick and efficient. Life Alert is a very comforting service for anyone with a handicap or any medical problem.



10/09/2019

I was getting ready to leave the gift shop in my church building where I volunteer- had my hands full, was backing up to put down some books, lost my balance and fell landing on my right butt. I pushed my Life Alert and a female voice came on. They stayed on the phone with me until the paramedics arrived.



10/09/2019

Our family is more at ease with [Life Alert] in the event we have to leave our father alone for a bit. Everyone has been very positive and thorough in this process.



10/09/2019

[Life Alert} stays on the phone with my mother until help gets to her. Always call me (her daughter) and let me know what is happening. I really appreciate Life Alert- it is like my mom is never alone. Thanks for great service.



10/09/2019

I thought I was starting to have a heart attack- pain in my left arm, heart and starting up in my neck. My husband pushed my Life Alert button and the ambulance arrived very soon. The men with the ambulance were quite knowledgeable in their jobs. ---No heart attack. I’ve used Life Alert three times this year!!



10/09/2019

I had fallen in the kitchen and hit my head. I was wearing the Life Alert button and pressed it. A voice responded immediately and stayed on the line until an ambulance arrived. I recommend Life Alert to all my friends and neighbors.



10/08/2019

I experienced chest pain and pushed my [Life Alert] necklace button. The ambulance arrived ten minutes later. Very gently they put me on the stretcher and in the ambulance. They were very reassuring. The EMT talked to me calmly till I was taken into ER.



10/08/2019

My mother fell outside on Aug 3, 2019, and she was wearing her [Life Alert] necklace, and she pressed her button and got immediate service. They called everyone on the list to inform them of her situation- the emergency paramedics came and took her to the ER. Service was great- They called me until they actually got me. I was in the hospital myself and didn’t answer right away.



10/08/2019

Recently had chest pains, pushed Life Alert and got service right away, they stayed with me til the paramedics got there and rushed me to the hospital. The person on Life Alert was very concerned and kept me informed about them being contacted and help was on way and kept asking me how I am feeling. Thank you, Life Alert.



10/08/2019

I fell in the bathroom, Sat on my own feet, unable to get up. Pressed [Life Alert] wrist button. Had help here in less than ten minutes. Last week, I hit the button around 4:30-5 AM. Life Alert called and kept calling till I answered. Life Alert is a godsend as I am alone and have all kinds of bone issues. I know wherever I go, Life Alert is with me.



10/08/2019

I experienced two falls recently- I was unable to get up. I was able to contact Life Alert who quickly called paramedics; that was the third time in twelve months. Life Alert has been a life saver!! Thank you!



10/07/2019

I fell and broke my left arm humerus, I couldn’t get up, I pushed my Life Alert button and they summoned the ambulance which came and took me to the ER.



10/07/2019

I had stomach pain during the night. Became worst toward morning. Called Life Alert, using my Life Alert button- Told them what was going on, help arrived within 15 minutes. Went to the [hospital], received care immediately, had operation within hours for bowel blockage. Wonderful to have that kind of help at my fingertips. Much thanks.



10/07/2019

My father went out to get his mail at night and fell in the driveway and hit his head- he could not get up. He remembered he had the GPS Life Alert on his belt and called for help-ambulance came immediately and Life Alert called me right away with update.



10/07/2019

Mother fell at the assisted living facility and suffered a serious cut. There was no one around but she had the presence of mind to push her Life Alert. Your people called an ambulance and then called me. They [Life Alert] were the only ones who did. We appreciate their professionalism. Thank you.



10/07/2019

When I pushed my [Life Alert] button at 2:30 AM I got an answer right away. The gentleman kept me on the phone and two real nice men picked me up in an ambulance. I was admitted later for the night. Your service could not have been better. Thank you so much. I have told many friends as I have been a member for over three years.



10/04/2019

I fell in the kitchen and fractured my back. Life Alert had an ambulance here within minutes. I was transferred to the hospital. Within a very short time, they also notified our family and they were there with us. [Life Alert] stayed on the line with my husband till the ambulance arrived. They called my husband the next day to see how I was.



10/04/2019

I was on the first step of the stairs when I fell backwards landing on my right hip. I was unable to rise so I pressed the Life Alert button. Fire dept. and medical were at my home in 5-7 minutes. I was transported to the hospital who determined I had a fractured right hip and needed surgery.



10/04/2019

I couldn’t move or get up, my back hurt and I was in so much pain. I don’t know what was happening. My brother couldn’t get me up. So I said to push the button on Life Alert, and you guys were great. Awesome. I couldn’t ask for a better team of people helping and caring. Thank you all.



10/04/2019

I have balance problems which results in falls around my home- Life Alert always answers my request for help in a courteous and prompt manner- Your service allows me to live alone in my own home.



10/04/2019

Life Alert was installed on 7/ 9/19. Had to use on 7/29/19. Was sure glad I had it. Makes summoning help so much easier and notification of those necessary to my status done for me. I will (and do) recommend the service to anyone and everyone who asks. All I can say is thank you- you are really a God send and gives me peace of mind.



10/02/2019

I was in the kitchen, went to turn and apparently I blacked out and fell. When I came to on the floor I knew I couldn’t get up, then found out my head was bleeding., I pushed my [Life Alert] button and told the girl what happened. She kept me calm until the EMS arrived. They were calm, and made me feel calm. After they got me in a chair and to the ambulance, I went to the hospital. Had staples put in my scalp. Thank god I have you to depend on. Thank you.



10/02/2019

My father-in-law fell in the bathroom and could not get up on his own. My mother-in-law was not able to help him. We were called to the house. My husband was able to get him off the floor and we assisted him to his bed. Upon seeing how much pain he was in and how labored his breathing was, I called Life Alert. The appropriate information was communicated and an ambulance was dispatched. He was taken to the hospital.



10/02/2019

Mother fell in the bathroom and couldn’t get up. She pushed the button and Life Alert answered quickly asking what was the problem. They had the fire department there very quickly and helped her up. Dispatcher was with her at all times to help comfort her and kept her calm. Hasn’t needed help since but knows you’re there if needed.



10/02/2019

My husband has trouble with his balance when walking, due to a previous stroke. The Life Alert staff got help right away and stayed in contact with us until help arrived.



10/02/2019

Thought I was having a heart problem. My son pushed the [Life Alert] button and set in motion a well-organized response that resulted in my being rushed to the hospital. Final diagnosis- Pneumonia.



10/01/2019

I fell and couldn’t get up (the TV ad is absolutely true). I had on my Life Alert button and pushed it. Within ten minutes, two EMT’s were there to load me onto an ambulance. One was smart enough to know I was sick enough to be admitted to an ICU unit. All these things saved my life- including the Life Alert button.



10/01/2019

When [patient] fell, she was alone in the house. She pushed the Life Alert button that she wears around her neck. Life Alert responded right away, sent ambulance to her home.



10/01/2019

I was very dizzy and weak. Thought I would feel better if I laid down for a while, but didn’t work out that way. Son told me to push the button on [Life Alert] pendant and operator came on right away. Wasn’t long, policeman was in my house and said EMS was on the way. Operator even called my son to let him know what was going on. She stayed on line til she heard I had help. Seems my blood pressure was way up.



10/01/2019

I fell out of bed and I was finally able to get my hand up on my wrist to call Life Alert- They got the ambulance here to pick me up and check me out. All went very well.



10/01/2019

Very nice and courteous. Concerned, willing to help in any way possible. I am thankful for [Life Alert] help. I fall quite often and if I go down, I cannot get up without help.



09/30/2019

24 hours after my [Life Alert] system was activated I took a BAD tumble down cinderblock steps to my backyard. In fifteen minutes I had the county ambulance service and the volunteer first responders from the volunteer fire department at my side. Although outside, I could hear my base station telling me that hope was on the way. The sound of sirens was music to my ears! It took three men to untangle my arms and legs after checking for breaks.



09/30/2019

My experience with Life Alert is very positive and grateful for the awesome staff that came out and helped my mom. She had fallen once in her bedroom and another time in the kitchen. The Life Alert staff was prompt and very helpful. They called me right away and I was able to leave work and be there for my mom. I have highly recommended Life Alert to others and told them my positive experience. Thank you, Life Alert!! I LOVE LIFE ALERT!!



09/30/2019

[Patient] fell in shower, we pressed his [Life Alert] necklace button responder from Life Alert. Responded quickly, fire department and ambulance came immediately. Life Alert contacted my daughter and she said you were very nice and explained everything to her as what was going on. [Patient] was taken to hospital and had x-rays, MRI taken, nothing broken. Thank God. He came home the same night. Thank you so much.



09/30/2019

I fell out of bed and hit my face on the night table. I ended up on the floor. But I pushed the [Life Alert] button and in a few seconds a lady answered my call for help and had the ambulance at my door to help. We had excellent service from Life Alert.



09/30/2019

My mother had a fall in her home. Life Alert responded immediately when she pushed her pendant. The agent was courteous and helpful to her. The ambulance was called out and Life Alert notified myself to let me know of her emergency. Thanks once again for your excellent service. I would certainly recommend you to others.



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