39,420

  Happy Customer Testimonials

  (since 7/3/2008)
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10/19/2018

I had fallen getting out of a chair. I could not get up off the floor so I called Life Alert. They were very helpful and I required no hospital visit at this time.



10/19/2018

It was 4a.m. and I tried to get out of bed. I could not stand up and had a lot of pain. I called Life Alert and they stayed on the phone with me and called the Fire Department and EMTs. The operator stayed on the phone with me until the ambulance took me to the hospital. I will never change to another service. Life Alert 100%.



10/19/2018

I felt awful. I had severe abdominal pain and I started throwing up. It was different from the usual upset stomach. I pushed the Life Alert button and the paramedics came, examined me, and told me to go to the hospital so I went. A week later I had my gallbladder removed.



10/19/2018

Why I got Life Alert is because I have seizures and I live alone at home. I was staring at the television and I felt a seizure coming on and I was lucky I did not black out. That’s why I got Life Alert - so the next time it happens I can press the button.



10/19/2018

I was in church. My right arm started to hurt and I couldn’t breathe. Some friends helped me go outside as I didn’t want to disturb the service. I pressed the button and explained to Life Alert what was happening. They called for an ambulance to take me to the ER.



10/19/2018

When I pressed my Life Alert it was a very short time before someone was at my door. They helped me up and decided to take me to the ER. They were very gentle with me and I appreciated it very much. I was very weak and did not realize it. Thanks to all who helped me.



10/19/2018

I became ill in the night and it went on for a couple of hours (vomiting and diarrhea). My daughter thought I should call Life Alert. They sent help immediately and got me to the hospital. I had a viral infection.



10/18/2018

Within days of activation, my new Life Alert button saved my life. I fell down in my den on Sunday evening, May 13, 2018. Unable to get on my feet after some 30 minutes of attempts, I was fortunate in possessing a Life Alert button. Five fire fighters soon arrived. I agreed in going to the hospital emergency room, having a CT scan and MRI upon arrival. This was followed by a second MRI, then by surgery on early Wednesday morning to excise a large meningioma tumor on top of my skull. This has left a horseshoe scar pattern on my head. I stayed in the hospital and rehabilitation hospital for three weeks, from Sunday to Saturday receiving speech, occupation, and rehabilitation therapies at my home. At this time, I have returned to walking some 60 minutes in my neighborhood, unassisted by a cane or walker.



10/18/2018

I was weeding my flower bed. I lost my balance and fell. I hit my head on a gardening tool which caused my head to bleed. The lady on the phone was pleasant. Terrific response of the ambulance team. I am very grateful.



10/18/2018

I was pulling weeds out of the flower beds, and I was sitting on a stool and I got too close to the edge. When I started to get up, I lost my balance and fell off. I have supplementary arthritis and I couldn’t get up on my own. Neighbors were gone and I had to call Life Alert. [The paramedics] helped me up and wanted to see if I needed to go to the hospital. I said no.



10/18/2018

I was having chest pain and high anxiety. It started in the A.M. on and off. The chest pain was not strong during the whole day until late in the evening. It seemed to get a little stronger and I was now having neck pain down to the shoulder. I decided I should not let this go yet it took me more than 2 hours to call. I did not want to bother them. I did call [Life Alert] and my heart EKG was normal. I had my first panic attack. I have been seeing a counselor which helps me. The fire department are great and kind. Amen to that.



10/18/2018

My mother suffers from back pain (always has) – severe deteriorating spine, right side was bad now the left side was severely painful. I (daughter) was at her apartment and thought she should go to the hospital ER. And I knew I was not able to get her in the car, so I pressed her Life Alert and everyone was very helpful.



10/18/2018

Each time I have used Life Alert services they have been courteous and helpful and always followed through with phone calls afterwards to make sure all is well or if any additional services are necessary. I highly recommend Life Alert.



10/17/2018

All my experiences with Life Alert have been excellent. Not one problem. I have used it a lot. Even when I have just called on my GPS when I am walking in a dark area and want an “escort” to my car. One time, I thought I was being followed by a man when in a Metro parking lot, so I called Life Alert on my GPS box [phone], and a dispatcher talked to me all the way to my car. I figured if I needed help, I’d already be connected! She was wonderful and I felt calmer during the walk.



10/17/2018

I was very impressed at the prompt response when my mother fell and had to be taken to the hospital by ambulance. The response was quick and the Life Alert dispatcher stayed on the line. I was very impressed and grateful for mom’s prompt care.



10/17/2018

Dad was outside in the flower garden, when he fell. He was face down, in the dirt, on a hot summer day. He was able to push his Life Alert and call for help. This truly saved his life, as we would not have known of his fall until we called late at night to check on him. Bless you all!



10/17/2018

I pushed my Life Alert, I knew something was wrong with me. The emergency came and took me to the hospital. TIA. Life Alert helped. Thank you!



10/17/2018

My wife was at work and I fell in the bathroom. I have multiple sclerosis which keeps me from walking more than a couple of steps while holding onto something for support. Life Alert called EMT’s and then called my wife. They helped me quickly, thanks to Life Alert.



10/17/2018

My mom had excruciating back pain. She called Life Alert. They quickly sent paramedics to her home to assess her condition. Life Alert talked to her while she waited for paramedics. Life Alert notified family with updates. Excellent!



10/17/2018

I recently experienced falling on the floor of my bedroom while reaching for my walker. I was unable to reach it and lift myself up from the floor. My niece was sleeping in the upstairs bedroom. I used my Life Alert button around my neck, before I knew it, policemen came in and lifted me from the floor and on to my bed.



10/16/2018

My mother fell in her bathroom. When she managed to crawl to her bedroom (wasn’t wearing Life Alert bracelet as she took it off before going in shower) and she located her Life Alert and pressed. Life Alert was very quick to respond to her and reached out to myself and my sister to let us know what was going on. Paramedics came quickly. Follow up was great. Thank you.



10/16/2018

I hit the Life Alert button because I believed someone was in my home. Within minutes, there were six to eight officers at my house. They checked my home and found no one. If you can please let them know I am so thankful to Life Alert and the officers.



10/16/2018

In the late evening of 1/29/18, I was walking through my entryway in my house and reached down to pick up something and fell. Thought I could get up, but could not move. I pressed the button on my Life Alert pendant and the Life Alert operator called help. I had broken my hip. Fire department, EMT’s and an ambulance both came.



10/16/2018

I first got dizzy. I waited a while and my son was helping me to the bathroom when I fell down (out). When I woke or came to - my son thought it was best I go to the hospital. So he pressed the Life Alert button. After a little while the ambulance came. The men helped me to the ambulance. They checked my vital signs and talked to me to make sure I was ok.



10/16/2018

I only had Life Alert 2 months when my COPD gave me trouble and I couldn’t breathe and Life Alert saved my life. Life Alert was called when I fell and broke my wrist and they took wonderful care of me. The third time, at night, Life Alert was called when my COPD affected me again and I couldn’t breathe, they saved my life. I don’t know what I did before I had Life Alert. I told a friend about Life Alert and he said he got them.



10/16/2018

On June 17th, my mother was trying to get some milk for her coffee from the fridge. She got over balanced and fell, she laid on the floor for a while until she remembered her Life Alert pendant. She pushed the button and within fifteen minutes the first responder were there! They checked her out and put her in her chair. They stayed with her until I could arrive. They even mopped up the floor! Life Alert called back to make sure everything was fine.



10/16/2018

I fell in my bedroom and couldn’t get up – the [Life Alert] operator asked if I was bleeding or if I felt like I had any broken bones. I did not, but I was very shaken and scared. She contacted my daughter and son and kept them and me in contact until EMT’s arrived. The operator was very comforting and caring.



10/15/2018

I fell down and pushed my button. [Life Alert] called help. Help came and they called everyone on my list. I, her daughter, had a wonderful experience with Life Alert. They called me and kept me informed until I got there. After mom got to the hospital they called to check up on her. I would highly recommend Life Alert.



10/15/2018

I had 2 emergencies recently. Life Alert called EMS and both times I got help very quickly. Life Alert stayed on the machine until I had emergency care and they knew I was all right. They also called my caregivers.



10/15/2018

I am always waking up to check on my husband to take him to the bathroom. One of the times I woke up he was sitting on the floor (he has Alzheimer’s). I could not get him up, and called Life Alert and they promptly called the fire rescue and got there so quickly. I was amazed and so thankful for all your help.



10/15/2018

I lost control of my walker and fell between my bed and the bottom of the window sink, and hit my head. The person on the line comforted me – saying help was on the way – and saying he was on the line with me the whole time. I am 96 years old.



10/15/2018

Almost immediately after I pressed the Life Alert button, someone responded. Our EMT arrived within five minutes or less, and my son in CA and my daughter in MD were notified on the phone and asking me what was happening. I was experiencing vertigo and the EMT team took me by ambulance to the hospital. Excellent response and experience!



10/15/2018

Life Alert was excellent beyond what I expected. Excellent assistance – kept me on line and called back and made sure I was okay. Assisted me in every way, and met all my needs. Thank you! Made me feel more secure.



10/12/2018

I went outside, fell, and hit my head on concrete. I was going to roll over and get up but I was dizzy so I pushed my [Life Alert] button and laid there. It was a short time and the ambulance came. I was glad to see them. I would recommend [Life Alert] to everyone – old or young.



10/12/2018

I couldn’t get out of my bathtub so I used the Life Alert. The firemen who answered and came out to help me were very courteous and helped me out of the tub. I appreciated their help very much.



10/12/2018

This year I fell several times at various places in my home. Each time I contacted Life Alert with my device. Help came within 10 minutes. While I was vomiting, the people from Life Alert stayed with me on the line until help arrived. I am glad that I have Life Alert.



10/12/2018

I fell from a chair that I was unware was broken – here in my home. I had no injury – just unable to get up on my own. All medical responders were very helpful in getting me up – and made very sure I was not hurt. [Life Alert] always responds in a very short time.



10/12/2018

Husband fell in the bathroom. Recently undergone chemo for bladder cancer. Has AFIB, low blood pressure and oxygen, plus balance problems caused by serious auto accident 2 ½ years ago. Life Alert staff was awesome. Stayed right with us even after emergency squad arrived. Transported to ER, admitted to hospital and now in rehab center. Long rehab ahead. Thanks to all involved in this situation.



10/12/2018

My mother was not eating and was lifeless. I contacted Life Alert and in minutes help had arrived. Life Alert representative stayed on the phone to make sure the help arrived. Once the help arrived, they were very courteous and attentive to my mother. They were very careful in transporting her to the hospital.



10/12/2018

I fell in my driveway. I pushed the wrist button and [EMT’s] were here in less than 5 minutes, approximately in 3 minutes. They were terrific - they were there to help me get up and took me to the hospital to get checked out. I am truly happy I got Life Alert.



10/11/2018

I fell and Life Alert picked me up. At first I didn’t want to go to the hospital, but the paramedics thought I should go. Glad I went because they found fluid in my lungs and heart, and I was treated for it.



10/11/2018

Had fallen and could not get up – pressed his Life Alert – contacted EMS and they came, got him up, and checked to make sure he was alright. Don’t know what he would have done if he didn’t have his Life Alert button. He carries it with him at all times.



10/11/2018

Loved one fell while alone and Life Alert was great. Two guys were over in less than 5 minutes to help him up. Life Alert is a life saver.



10/11/2018

When I couldn’t breathe I pressed the emergency button. They were there for me, and got the ambulance for me, and stayed on the machine until they arrived. My family and I feel safe. Thank you, Life Alert.



10/11/2018

I was in the backyard with only [Life Alert] wrist button and fell on brick walk. Didn’t know if you could receive alarm since monitor was inside house. But I kept punching wrist button and help was there in 10 or so minutes. Next time I was in bedroom and fell, and couldn’t get up. I didn’t get hurt, just couldn’t get up. Help came soon.



10/11/2018

Mom said she was hearing through the wall that people were threating her. She called me then I said push her button. Life Alert stayed on line till police got there. He eased her mind by talking with her. That was the only way I could get her to calm down. She is dealing with Parkinson. Thank you very much.



10/11/2018

I passed out, when I came too I pushed the [Life Alert] button and got a hold of someone who called for help for me. Stayed on the line till help got here and then passed on my information to the EMT and they took over. Thanks to your person I got the help I needed.



10/10/2018

Getting out of bed one morning, while putting my slippers on, I felt a pop in my left hip. The pain was excruciating and I couldn’t move. I had my Life Alert necklace on the chair next to the bed. When I called Life Alert the operator was very courteous, and kept me on the phone and said they were on the way. They arrived immediately, got me to the hospital, contacted my daughter who was at work at the time and kept her updated while she was on the way to the hospital. They did an excellent job. Yes, I would recommend Life Alert to others.



10/10/2018

I had a fall in my home. I was alone at the time, and Life Alert was quick to contact family members and emergency medical assistance for me. I was pleased with their response to my emergency situation.



10/10/2018

I had a fall, broke my hip, and they rushed me to my hospital emergency – very nice – as soon as I pushed the [Life Alert] button, [EMT’s] were here within 5 minutes.



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