41,683

  Happy Customer Testimonials

  (since 7/3/2008)
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06/03/2020

Had a heart problem at home. Sat down near my [Life Alert] home unit and pressed button. Immediately connected to a calm voice inquiring “question” or “emergency”. Replied “Emergency” and immediately advise paramedics had been called and were on their way. She spoke with me- seemed like once a minute- very calm- very reassuring that help was on its way and my family had been called. So grateful this program has now been mine for a few years. This is second time they have helped.



06/03/2020

I pressed the button – you answered – you are on your way – But, although the key had been tested before, it would not work when the workers arrived. I was well enough to let them in the door. They sat me down, took blood pressure, asked questions and I then went back to bed and they took (I think it was a heart test) test and said I would be okay. Very nice people! The door key has been fixed, made 2 new keys – Sorry!



06/03/2020

I tripped in my courtyard and unfortunately fell into my rose bushes. I was kind of trapped by my thorny rose bushes so I pushed the button and called. Life Alert located my family members who came right over and pulled me out.



06/03/2020

She was able to use her Life Alert connection on at least three occasions…of those, two resulted in trips to the hospital. Her last two falls led to her being relocated to an assisted living facility. Life Alert was an incredible benefit!



06/02/2020

My husband fell on the floor and couldn’t get up. The Life Alert people who came in a short time were very helpful and courteous.



06/02/2020

When I’ve fallen 4x, you responded promptly and got me the help I needed. I live alone. I’m 104 years old, and have lived alone for over 20 years.



06/02/2020

Having a flooding nose bleed, and being on blood thinners I requested EMT help to decide if I needed further attention. I was able to get the bleeding stopped by the time help arrived and Life Alert stayed with me until help arrived.



06/02/2020

I fell – pushed my necklace button. Life Alert talked with me till EMS arrived. Called back later to check on me.



06/01/2020

I fell in my utility room and could not reach anything to help me get up, and stayed there for over 2 hours trying to turn different ways to help me up. Finally, I pushed my Life Alert button and soon was sitting in a chair, much to my relief and gratitude. I felt much better. No one was home with me.



06/01/2020

I fell and broke my pelvis. I am so grateful to Life Alert. They called emergency firemen and an ambulance. Your service is amazing.



06/01/2020

I fell and neighbor came to assist me. I had already pushed my button and as soon as I was in the house the EMS arrived and immediately started doing the work they had been trained to do. They were very efficient and considerate of my pain. Couldn’t have been in better hands of Life Alert and of the EMS.



06/01/2020

Husband passed out and doubled over on the toilet. Called [Life Alert] – they answered and told me help was on the way. I told them what happened as they stayed on line while help came. They took my husband immediately to ambulance and to hospital.



05/29/2020

I am very happy with all experiences with Life Alert. When EMS came and took me to hospital, Life Alert took care of letting my daughter know where to go to meet us as she was very nervous. I get asked about my [Life Alert] button many times when I am shopping-I am a good talking ad. Thank you.



05/29/2020

I lost my balance and down I went and I could not get up. I called Life Alert and they were right there to help. Life Alert is the best and I thank you much.



05/29/2020

I fell and couldn’t get up. Life Alert came and [EMS] picked me up. It was nice to see a woman the second time. I can’t get my son at night because he’s deaf. Life Alert makes me feel safe and cared for. Thank you for your good care.



05/29/2020

The last time the paramedics were called- I was shopping and had left a pot of chicken and rice on the stove and it burned. My Life Alert smoke alarm notified paramedics and firemen at once when they could not contact me. Had it not done so I could have lost my three dogs in the smoke- and could have had a house fire.



05/28/2020

Our daughter and her husband were visiting us. All of a sudden her husband began to shake and his body began to stiffen up. We called Life Alert and they called the paramedics. [EMS] was here in five minutes. He was taken to the hospital. He had a mix up in his medication. He came home in three days.



05/28/2020

I tripped and fell down in my bedroom and was unable to stand. The Life Alert staff responded quickly and made me feel safe and secure. They were professional and polite.



05/28/2020

When my mother pressed the help button on the Life Alert station, they responded immediately, asking what is wrong, help is on the way. The EMT’s were at mom’s house in minutes. Life Alert stayed on the phone with mom until EMTs arrived. Luckily, only an anxiety attack. Great job, Life Alert!



05/28/2020

I had fallen on three separate occasions during the past five years. I suffered from chronic Meniere’s disease (inner ear affliction). I could not get up. My wife was with me, but she did not have the strength to help me get up. Life Alert was summoned, and within minutes, three paramedics arrived to assist me.



05/27/2020

My 91 year old mother was home late one night with my 96 year old father who is wheelchair bound and has dementia. She fell and cracked five ribs and of course my father was unable to call for help. Thank goodness she had her Life Alert necklace and Life Alert called the paramedics and myself. They stayed on the line and followed up until the paramedics got there. I hate to think what would happen if she had not had Life Alert. Thank you.



05/27/2020

My mother fell in her home on 3/1/20. She was conscious and able to push her Life Alert pendant- when she was unable to answer her phone call from Life Alert, they immediately contacted the EMTs and her family.



05/27/2020

My husband fell. Life Alert called the EMT’s. They were here within minutes. Life Alert stayed on the machine until they were sure my husband was OK. We are very pleased with Life Alert.



05/27/2020

My 92 year old dad had a mild stroke and fell off the bed. He pushed the Life Alert button and next thing I knew, I was getting a phone call. I thank god he had the Life Alert on and used it; if not, he might have died on the floor.



05/26/2020

I fell to the floor and could not get up. I pressed the [Life Alert] button I wear around my neck and a staff member responded asking if I was OK. She then said, “Help is on the way.” Responders gave me directions and had me up in no time at all. I received wonderful help.



05/26/2020

I was taken to the emergency room for an attack of vertigo and AFIB. The Life Alert staff acted immediately to get me help fast. They stayed with me until help came. That was comforting and reassuring.



05/26/2020

I take blood thinners. I cut a vein on my ankle. Was bleeding badly. Called Life Alert. They stayed on the phone with me until ambulance got here. Was very pleased. I could have bled to death. I love Life Alert.



05/26/2020

I fell while walking to bed. The [Life Alert] agent in California stayed on the phone with me until the paramedics arrived. From the first time I called Life Alert since joining, I have nothing but praise for Life Alert.



05/22/2020

[Patient] had kidney stone problems and had to go to the hospital. Life Alert was a great help in getting her there so soon, as in all the other times that we have needed them. They have always been there for us.



05/22/2020

Life Alert stayed on my monitor until the ambulance got here- as soon as I pressed my button, they called my daughter. With the health problems I have, that and [the hospital], has saved my life eleven times. I would advise anyone with health problems to get Life Alert. It’s a life saver!



05/22/2020

Fell out of my wheelchair. Called Life Alert, the operator was very nice to me and talked me through while sitting on the floor and freezing, made me feel better. Thank you! I do recommend your service to my friends and neighbors.



05/22/2020

We are seniors and Life Alert had helped me when [my husband] fell and hurt his head (blood clot). Also when he left the house and the police found him (Thank God). He was in the hospital for a week. Thank you so much for being there when I need you.



05/21/2020

I had fallen in a parking lot. When I got home I pressed the Life Alert button- they immediately answered and said help is on the way. Throughout the very short wait, they kept telling me how soon help would arrive (by the minute). They took excellent care of me. I am 93.



05/21/2020

My father fell out of bed and had the pendant on. Was able to call Life Alert for help. They talked to him, got help to arrive and check him, got him up and left. If my father didn’t have Life Alert, I wouldn’t have peace of mind, Thank you.



05/21/2020

My mom fell in her bathroom. She hit her Life Alert button and immediately got a response. Because she was in the bathroom with no telephone, it was hard for her to hear the person talking to her but they called an ambulance, and called to let me know, and stayed on phone until I arrived. I feel safer having Life Alert as my mother is 92 and lives alone.



05/21/2020

I was my mother’s full-time caregiver and on several occasions she had emergencies that required transport to the hospital. The Life Alert operator notified EMT’s and they arrived within five minutes. The service was excellent.



05/20/2020

Life Alert received my alert immediately, called [EMS] and my son immediately. I highly recommend Life Alert. Couldn’t survive not knowing they were always there for me. Thank you, Life Alert.



05/20/2020

It is great to have the piece of mind that [Life Alert] is there for us and you are on the line until help arrives and to help give information in our time of need. Thank you all so much and may God bless you all!



05/20/2020

On February 16, 2020, I fell and couldn’t get up. I pressed my Life Alert button and was immediately connected to a Life Alert staff member who, after asking what my problem was, called the paramedics and then stayed on the line with me until they got here. She also contacted my son who called me and told me that Life Alert was keeping him posted the whole time until the paramedics got here. I don’t know what I’d do without Life Alert!



05/20/2020

My blood sugar dropped while I was sleeping and when I wake up I couldn’t talk and barley move. I finally was able to punch my Life Alert button (still couldn’t speak) and my Life Alert person got me the help of my neighbor, daughter, and rescue squad. Thank you, Life Alert.



05/19/2020

I turned too sharply and lost my balance. I fell backwards into a basket of stored clothes-soft landing- but couldn’t get to my feet to push upward. No injury- but thankful for my Life Alert- Emergency soon came-my groceries and I were immediately helped in my house with smiles and graciousness from the EMTs. My children, who live miles away, are thankful too.



05/19/2020

My husband used to laugh at your commercial. I am glad I have Life Alert now. I have used it several times. Last time I was alone and the person on the Life Alert stayed with me until the ambulance people got into the house. Amazing she talked to me and kept me calm. I was laying in the hall and couldn’t move. Thank god for the button.



05/19/2020

On 2/24/20 and 3/4/20, I experienced medical emergencies and had to utilize Life Alert. During both instances, Life Alert staff was prompt in responding, courteous, helpful and concerned. They talked to me to reassure me that I would be okay. They kept in touch with the ambulance personnel to ensure their location and stayed on the monitor until [EMS] arrival.



05/19/2020

On 2-14-2020, my mother was getting up from her lift chair and her leg gave out and she fell down to floor. She hit her head causing some bleeding. Life Alert was activated and stayed on the line until the ambulance arrived. She was assessed and transported to the hospital. Life Alert is a wonderful thing and has helped us numerous times. Thank you so very much for your service.



05/18/2020

I fell and broke two ribs. Granddaughter called Life Alert for me and they responded within a few minutes. Stayed on with us until the ambulance arrived. Thank you.



05/18/2020

Life Alert was very responsive and helpful when my mother fell at approximately 3 AM. They alerted us and stayed on the line until the paramedics arrived. Very polite and helpful.



05/18/2020

My mother fell in her apartment and couldn’t get up. She pressed the Life Alert button on her pendant and Life Alert sent first responders. She was taken to the hospital. There have been numerous times she has fallen or accidentally hit the Life Alert button, and I (her daughter who lives in a different state) have received timely and professional service. I recommend the Life Alert service!



05/18/2020

I had fallen and hit my head. My daughter pushed my Life Alert button to get an ambulance since I was bleeding heavily. Life Alert called an ambulance for us and stayed on the phone with us until they came, which was about ten minutes.



05/15/2020

I am filling this out for my mother, [patient]. Over the past year and very recently in February, my mother contacted Life Alert who provided quick and efficient services. This service has given me and my mom peace of mind on a daily basis and provides her with the security she needs to address health emergencies.



05/15/2020

I was in the garage getting the trash and the recyclables ready to take out to the street and somehow I got tangled up in the bags and lost my balance. I fell on my rear. I spent at least ten minutes trying to get up, but couldn’t. I pushed my [Life Alert] button and help came to get me up. I wasn’t hurt, but no telling how long I would have been on that cold floor without Life Alert.



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