43,867

  Happy Customer Testimonials

  (since 7/3/2008)
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12/07/2022

I’ve lived a fairly active, independent life until I hit my mid-eighties and had a bad fall. A few of my friends suggested I look for extra care for me in case I fall again. I’ve made a few mistakes in my life but I’ll never regret enrolling with Life Alert. Their service for help is excellent. Bar none!



12/07/2022

[She] fell and couldn’t get up. Life Alert sent emergency squad quickly. Life Alert called back to make sure she was taken care of. We are thankful for Life Alert and their agents that respond rapidly with courtesy.



12/07/2022

Although I was very ill, I remember the Life Alert staff being very helpful, courteous and polite and kind. They notified my family immediately and were at the hospital shortly after I arrived.



12/07/2022

I fell in my home and was unable to get up. My adult daughter was here visiting but she could not lift me up. She contacted Life Alert and a few minutes later the Fire Dept showed up followed by ambulance. I went to ER where they x-rayed my injured foot. No broken bones but badly sprained. Life Alert was EXCELLENT!



12/07/2022

She was amazing and kind. When I asked my neighbor to call my family, Life Alert said it’s ok, already done. Kind and understanding. She stayed with me the whole time until emergency crew said we’re ready to go. Just amazing. And YES, I have recommended it to others. You’re a LIFE SAVER & I got it ‘cause many years ago, my mom had the system.



12/07/2022

I fell during the noon hour on a Saturday. I didn’t know when (if ever) any one would call or come to my apartment. I was in a lot of pain and was afraid I would “pass out” and lie there for days. I pushed my Life Alert button and got a response quickly. They were friendly, caring and reassuring. When I couldn’t hear them, I would call “Hello” quietly into the phone. They were so caring and always assured me “Help was on the way, they would not leave me.” The never did. Thank you!



12/07/2022

Life Alert saved my life not once, but twice in 2022. On February 8 or 9, my right leg froze causing me to fall in my kitchen and obtaining a sizeable gash on the top of my head. I have chosen not to have a cell phone and was nowhere near my landline where I could have called 911. If not for Life Alert, I would have “bled out” and died. A similar event occurred in my bathroom on June 10th except the gash was on my right arm. (My landline is in my living room.) Again, I would have “bled out” and died had it not been for Life Alert. I praise Life Alert whenever and wherever I can.



12/07/2022

Mom fell and hit her head and did some serious damage to her ear. She pressed her pendant and they called the local nurse and then EMS. I was called but was in an important work meeting and disregarded the call. Life Alert followed up by calling my wife, who contacted me. We got to the ER just as Mom’s ambulance was pulling in thanks to Life Alert!



12/06/2022

A dresser fell on my dad. Luckily, he had his Life Alert necklace on. He was able to push the button. You saved his life. The ambulance was there within minutes. I was notified immediately. Life Alert is awesome!



12/06/2022

I lost my balance and fell to the floor. I was unable to get up due to my physical limitations, but was unhurt by the fall. I used my neck pendant and was able to communicate with Life Alert Rep from several rooms away from base. Rep stayed on the line with me until the emergency response team arrived. Appreciate the concern and care of Life Alert Rep. He was professional and compassionate.



12/06/2022

I have positional vertigo and I fell near the backyard steps in my garden. I fell hard and broke my wrist, fractured both radius and ulna, and was badly shaken. I always wear my “On-the-Go” Pendant if I’m out of the house (or even in basement) and pressed the button. Response was IMMEDIATE. Operator called local rescue and eventually ambulance. Notified my contacts (Twice! They were very impressed.) I was so glad I have Life Alert! Normally no one would have seen me lying there, but a neighbor did and helped too. Very lucky.



12/06/2022

I live by myself and I very much would like to remain in my home. Without Life Alert, that would not be possible. I enjoy my garden and my flowers. I enjoy watching my birds and deer. Without Life Alert, that would not be possible. Also, an A+ service.



12/02/2022

My 86-year-old mother with Parkinson’s lives with me. I was recently awakened at approximately 4:30 AM by a call from Life Alert. Mom had fallen trying to use the commode in her bedroom. Due to the distance between our bedrooms, I could not hear her little voice calling out. Life Alert to the rescue, even with somebody else nearby.



12/02/2022

If I bend too low on my hunches, I can’t get up because I topple. Fortunately, I don’t injure myself. I just need help getting upright. The dispatcher is in contact communicating with me until EMS arrives. I always feel taken care of and safe.



12/02/2022

I had been having trouble with blood pressure and it was real high that night and I was nervous, so I punched my Life Alert and they were here in about 10 minutes and took me to the hospital. It helps me to know I can depend on them for help.



12/02/2022

I am 86-years-old and live alone with 2 little dogs. I had left a skillet and grease on the stove. I had gone outside with my little dogs. I forgot about the skillet and grease. It was smoking and melting the spatula in it and the skillet. My house was full of smoke and heat. The fire alarm sounded, smoke alarms sounding but I didn’t hear them. When I returned to the house, the firemen were already in my house. Life Alert had summoned them. They cleared the burning items and smoke from my house. Thank you Life Alert. Life Alert probably saved my kitchen from catching on fire.



12/02/2022

My mom fell twice in one week and couldn’t get up. Life Alert called me right away, stayed on the line until I got there, called an ambulance for me and stayed until they came and gave the EMS all of her history. I am so pleased.



12/02/2022

I was away and my father needed to be taken to the ER. He pushed his Life Alert button. The Life Alert staff were quick to get an ambulance to take him to the hospital. They al.so were very helpful at keeping me updated on his status.



12/02/2022

My mother woke up in excruciating pain at midnight. She pushed her button for help. The Life Alert dispatcher called me and by the time I got there, she had already been transported to the ER. She had emergency surgery. If it had not been for the ease of use, I think mom may have not made it. THANK YOU!



12/02/2022

I had lost my balance while trying to sit in my chair. I fell and struck my head on the end of my futon. The Life Alert person answered in a timely manner, were very concerned for my physical condition. They contacted the EMT’s right away. Thank you Life Alert!!



11/30/2022

Life Alert made it easy to get help to the house and remained on the phone until that help arrived. They were very helpful at other times that help was needed. We trusted them with our loved one. Thank you.



11/30/2022

I fell while trying to get out of my chair and hit my head on the coffee table. This could be bad because I’m on prescription blood thinners. So I pressed the emergency pendant and a Life Alert operator was on the line immediately asking questions to better ascertain the situation and keeping me calm until the paramedics arrived. It was a blessing.



11/30/2022

The [Life Alert] answered my signal and came quickly. I was on the floor in my back doorway. They helped me sit in my walker, but then, listened to my daughter and took me to the hospital. I am very glad they did, because I had broken my ankle somehow. I am very glad I had Life Alert.



11/30/2022

I fell in my home. I pressed my Life Alert button and the rescue men from my area arrived in a short amount of time. My two sons live close by and they arrived shortly after. My daughter received the notice also and she met me at the hospital. Very smooth. It was a good experience.



11/30/2022

My husband was having a heart issue and almost passed out. Press the alarm and Life Alert contacted the paramedics, fire department and police. They stayed on the line monitoring the situation until help arrived. I highly recommend them, they are courteous, polite and very helpful. I am relaxed with them monitoring any and all emergencies.



11/30/2022

My mother fell in the middle of the night and I (her daughter) could not get her up. Life Alert crew came in and got her up quickly and gently. Also the response and arrival of paramedics was quick, within 10 minutes. Both men were kind and courteous.



11/30/2022

Life Alert called ambulance promptly… Ambulance people were wonderful, transport was good. I would encourage anyone to get Life Alert, they are great!



11/30/2022

The room started spinning around – I managed to sit down, pressed my button and Life Alert called my son. He was here in 9 minutes. The lady kept telling me I’d be alright, help was on the way and it was. Rescue was here. She stayed with me all the way – was very nice! I appreciated that!



11/29/2022

I just pressed the button and the paramedics were here within 10-12 minutes, which was a very quick response. Life Alert kept in touch with me until the ambulance took my wife away. Their quick response helped to save my wife’s life. We are so pleased we have Life Alert.



11/29/2022

I had severe abdominal pain and Life Alert stayed on the line with me until the paramedics arrived, and then [stayed on the line] with them until we left to transport me to the hospital. Everyone was very helpful and kind.



11/29/2022

[I pressed my Life Alert button and] I was able to get an almost immediate response to my home by the local EMTs and was able to be seen in the hospital’s emergency unit as soon as I arrived. Then after tests were done (immediately) I was seen by a cardiologist, who explained that I’d had a mild heart attack, and needed an angiogram and possibly a stent procedure, which could be done at the same procedure, if necessary (which it was). Thank you! I’m doing really well!



11/29/2022

I got out of bed feeling very dizzy and nauseous. Called Life Alert and they responded quickly. I told them what was going on and they sent an ambulance and contacted my contact people. They stayed on the line with me until help arrived. I don’t know what I would have done without Life Alert that day.



11/25/2022

At 6:30 am, the [Life Alert] response was remarkable! Less than 5 minutes! I’m in an apartment complex, all outside doors locked, and also my apt door AND on the 3rd floor way back from the elevator. They were gracious and kind. Will always remember how they responded to this 91-year-old arthritic. Worth every penny.



11/25/2022

I have had several breaks before I had Life Alert. With Life Alert, I had four falls and had great response back time when I called for help. They were here in a very short time, and they were gently and kind. I would not be without this protection.



11/25/2022

As our dad is getting older, he is falling more and Life Alert Is a god send. Life Alert is always fast and gets the job done. Glad we have it for him. It is nice too, that Life Alert contacts family on the list.



11/25/2022

[She] rolled out of bed, she was in pain and was unable to get up. She pressed her Life Alert that was around her neck. The Life Alert staff was connected and sent help. They arrived in about 5-10 minutes, helping [her] back into bed, checked her vitals and assisted to her needs. [It was discovered] she had fractured her shoulder upon x-rays. This company and the help of the emergency center was a great help and comfort to her.



11/23/2022

My mother thought she was having a heart attack but all checked out ok and she wasn’t transported anywhere. We have always been pleased with Life Alert back when dad was living, we used it many times and now with my mom. We wouldn’t be without it.



11/23/2022

My husband and I have had various emergencies to which Life Alert responded immediately. It is a service which has saved our lives and other injuries as well. We will always have the Life Alert system and always praise the services to others.



11/23/2022

When my husband became ill in the shower, I was able to get him to the bed, but knew I need help for me and him. That’s when I called Life Alert. The dispatcher took over and called for an ambulance and family members for help. They stayed on the line until the medic confirmed they were here. My husband spent 9 days in the hospital and had emergency surgery. All is well. Thank you for being there!!



11/23/2022

[My husband] took a bad fall coming out of the bathroom with his cane. I was in a different room and heard the noise. He was trying to get up, but couldn’t because of his 2 artificial knees. I couldn’t help him. After trying to no avail, he pushed his Life Alert button and we got help. The EMT’s were here right away and because of his heart and blood thinners, etc., took him to the ER. He was checked thoroughly and besides having bad bruising was released. We were so thankful and our children were very impressed with the calls they received.



11/23/2022

The [Life Alert] response was amazing. My caregiver and friend were notified and kept them informed what was being done. This was amazing! Everyone knew what they were doing. All were so very nice and had a sense of humor. Thank all of you!



11/23/2022

I was experiencing chest pain and the Life Alert stayed on the phone with me until the paramedics arrived, always asking how I was doing, gave EMS information on my medical records until the EMS no longer needed anything. They were wonderful.



11/23/2022

[Life Alert] was great. My mom fell off the bed and the operator called 911 for her and also stayed on the line with her and also notified me ASAP. It was just a wonderful service and also very caring. Thank you.



11/23/2022

Life Alert has been a life saver for me several times.



11/22/2022

I’ve had four passing out spells. The first 2, my wife was alive. The last 2, I used Life Alert. The ambulance was here very quickly. Life Alert was the best investment I’ve ever had.



11/22/2022

They were with my call on the spot and stayed with me until EMS got to my home. I would not take anything for my Life Alert. Thank you so very much.



11/22/2022

Mom fell at home, pressed her Life Alert and yelled for help. Life Alert phone called my daughter and rescue who transported mom to the hospital. Life Alert kept in contact with my daughter during the entire time. Thank you Life Alert!!



11/22/2022

There have been multiple times where my mom and dad have called for help due to my father’s illness. Life Alert has been able to notify my daughters who live away from their home and they have been able to come and assist with my [father’s] needs.



11/18/2022

[He] fell in the morning and broke his hip. He was alone at the time in his home. Life Alert was very helpful and stayed with him the whole time until we could get there and the EMT’s. Thanks so much. You are a lifesaver.



11/18/2022

I cut my foot. Due to blood thinner, it wouldn’t stop bleeding. The med did their best to stop the bleeding but had to take me to the hospital. Thank you. Life Alert made it possible to stay in my home.



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