46,360

  Happy Customer Testimonials

  (since 7/3/2008)
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07/11/2025

I’ve had Life Alert for 3-4 years now and was almost sure that I’d never need them. My circumstances changed last year and I started falling and couldn’t get up. I’m so glad that I had it, they stayed on the phone until the Paramedics arrived. They talked to me the whole time.



07/11/2025

My heart went into A-fib and I pressed the “HELP” button on the console. I told the [dispatcher] to send paramedics, and [Life Alert] stayed with me until they arrived. The paramedics took me to the ER.



07/11/2025

[Life Alert] is always very nice and courteous and they always stay on the phone in contact with me until paramedics etc. get to me. Thank you.



07/11/2025

I fell in the bathroom. I was unable to get up. I laid there about 45 minutes, finally pressed the gray button and they responded in less than 5 minutes. Help came right way. I can really say thank God I have Life Alert.



07/11/2025

I fell and was not able to get up. I pressed my [Life Alert] pendant and help came fast, via fire department and all went well. Thank you!



07/10/2025

I had pain in my stomach and it wouldn’t go away. It was relentless. I am so happy that I have Life Alert. They responded so quickly. If it was not for them, I would not have survived. Thank you, Life Alert for being there for me.



07/10/2025

Experienced two medical emergencies, one day apart. Life Alert [dispatchers] summoned emergency medical assistance on both occasions. Their help was crucial in what ultimately turned out to be life-saving measures being administered in both instances.



07/10/2025

[My husband] has Parkinson’s and is constantly falling. Life Alert has been wonderful responding right away to our emergencies. They always stay on the line with us till help arrives.



07/10/2025

I fell, hurt my arm, and couldn’t get up. Life Alert called the paramedics and my family. Thank you for helping me have peace of mind while living alone. Just knowing if I need help, all I have to do is push a button.



07/09/2025

I fell in my living room and could not get up. I used my Life Alert pendant. The fire department rescuers arrived within half an hour. They got me up, checked for injuries, and [Life Alert] notified my call list, and reset my system. Their actions allow me to remain in my home.



07/09/2025

My husband Dana had fallen and I could not pick him up off the floor. The Life Alert staff always stays on the phone with me. This makes me feel better and I know when the ambulance is arriving.



07/09/2025

My 89-year-old mother couldn’t get out of bed. She pressed her Life Alert and 9-1-1 and all contacts were notified. I was there before emergency staff. She ended up being ok and was so thankful for Life Alert.



07/09/2025

I fell – couldn’t get up – Life Alert responded immediately—called paramedics and the rest is positive.



07/08/2025

My husband was laying on the floor beside the bed. He was using a urinal at night, was reaching for it and slipped off the bed. His legs were weak and I couldn’t get him up. So pressed the Life Alert button. Ambulance came and took him to the hospital to be checked over.



07/08/2025

My 92-year-old aunt fell, [Life Alert] called and informed me of the paramedic/firemen evaluation. She always refuses hospital. This time you made her go (blood thinner) and I am grateful. Excellent service.



07/08/2025

Fell out of shower, fell on tailbone and injured right shoulder. Went to ER for x-rays to be sure no fractures; where I was given pain pill for lots of pain. Life Alert response was good. I am doing well now. No fractures.



07/08/2025

I fell in bathroom in early morning, could not get up. Called Life Alert. They came and quickly ushered me to the hospital. All very professional and proper.



07/07/2025

My 90-year-old husband fell backwards in the garage, hitting his head. There was much blood. Life Alert made all the right calls. Help arrived very fast.



07/07/2025

I didn’t make it to the bed. I was one step too short away. My daughter couldn’t pick me up so she said to push the Life Alert around my neck. They came got me up and put me back in bed.



07/07/2025

I’m very pleased with the service, now I don’t have to worry anymore when I need help. The ambulance came 7 minutes after I called. They took me right away to the hospital. I recommend Life Alert to all my friends. Thank you for your service.



07/07/2025

We have used Life Alert many times for my husband’s hip that dislocates often. We have used it at home and also at our cabin which is 200 miles away and always with the same results, AMAZING! We will continue with our [service] and highly recommend.



07/03/2025

Fell in bathroom, cut back of my head, blood all over floor. [Life Alert] was wonderful and kept me talking till ambulance arrived.



07/03/2025

I have used Life Alert many times due to falling and unable to get up. They are very responsible, remain with you until help arrives. I have recommended Life Alert to many people!!



07/03/2025

My 95-year-old aunt collapsed on the toilet. Her home care worker was with her and she was able to press the Life Alert button next to the toilet. Quick response from all parties. She was ok.



07/03/2025

Paged Life Alert, they notified emergency service, which came and put me in an ambulance and did various tests on the way to the Emergency Room. Discharged from hospital, all ok.



07/02/2025

I fell on black ice on my driveway at my garage door. I used my Life Alert button that I wear around my neck. The [dispatcher] kept giving me updates about the ambulance’s arrival. Thankful for Life Alert.



07/02/2025

I bent over to put something on the chair in my room. I felt a painful spasm in my back. I sat down hard to avoid falling. My aide couldn’t get me up so she called [Life Alert]. Firemen came in 15-20 minutes and got me up in just a few minutes.



07/02/2025

Life Alert always answers quickly. They are polite and helpful. I’ve used them several times and they are very, very helpful and I am glad to have them.



07/01/2025

When I started to hemorrhage, I was frightened. I pressed my Life Alert button and I told the [dispatcher] what happened. She stayed on the line until the Paramedics arrived. Thank you so very much.



07/01/2025

I fell and pressed my Life Alert [pendant]. Someone spoke from my Main Unit and assured me that help was on the way. EMT’s came and stood me upright.



07/01/2025

My dad fell from his recliner to the floor, and unable to locate his phone, he pushed the Life Alert button. Dispatchers sent EMS to help Dad get up. Luckily, no injuries!



07/01/2025

My mom hurt her back and was unable to stand up or lie down. We pressed the Life Alert button and it didn’t take long for a response. They called the fire department and Mom was transported to the ER. It kept us calm knowing someone else was handling the situation.



06/30/2025

After her hip replacement surgery, Alice began to have difficulty with mobility and needed to go to the ER. We called Life Alert to arrange an ambulance.



06/30/2025

I received help a lot faster with Life Alert than if I would have had to make the call myself. My family was notified right away and help was there in no time. Thanks to Life Alert.



06/30/2025

My mom was having trouble breathing and pressed the Life Alert button. They immediately called me with her status and then called me again once my mom was being transported to the hospital. First time we’ve had to use them and I am so glad we had them. Thank you for all you do.



06/30/2025

I fall down a lot and they have been here within minutes every time. They have hauled me to the hospital numerous times, being considerate and explaining everything so I would understand. Thank you.



06/27/2025

My mom fell in her bedroom in the early morning. She pushed her Life Alert and help was there in no time. Thank you so much Life Alert.



06/27/2025

I fell at home, couldn’t get up or to a phone. Pushed my [Life Alert pendant] – EMS arrived within 10 minutes, took care and took me to ER. [Life Alert] had also called my niece and she was at the house.



06/27/2025

[Life Alert] promptly had EMS come to my home to get me to the hospital where I remained for 2 days, and then I was transferred to a rehab facility where I still remain. Life Alert always acts promptly to my needs.



06/27/2025

My mom got out of bed in the early morning. She moved too fast, became dizzy and slipped. she pressed her [Life Alert] button and emergency services arrived, [Life Alert] contacted me and made me aware of the situation.



06/26/2025

I was having heart problems so I pressed my pendant and within minutes the Life Alert dispatcher had an ambulance here. They never hung up until help arrived and even called me later to make sure I was alright. It was a positive experience.



06/26/2025

I fell in the bathroom and hit my head on the tub. I called Life Alert and the dispatcher answered immediately. Before the call even ended, there were 2 EMT’s standing at my door.



06/26/2025

I was taking donuts and a loaf of bread to my neighbor who had just gotten out of the hospital. I fell in 12 inches deep snow and couldn't get up. I injured my left knee and tore scar tissue from artificial knee. Pushed my Life Alert bracelet[and EMS] came less than five minutes [and] helped me into the house. One man took the food items to neighbor.



06/26/2025

The [Life Alert] dispatchers answered promptly, asking if i was hurt then they called the rescue squad and my family, I did not have to go to the ER, they did stay on the line till my family came first, rescue squad was also prompt and checked me over very well. Thank all of you for your excellent service.



06/25/2025

I was dealing with a UTI and started having back pain so severe I thought I was passing a kidney stone. I called Life Alert and the dispatcher got EMT’s to take me to the hospital. I’m glad I have this!



06/25/2025

Life Alert helped when I fell to the floor and broke my wrist and teeth. I wasn’t able to get up just like the commercials show. Thank you, Life Alert!



06/25/2025

I had a stroke while heading back to bed. I pressed my pendant and the Life Alert dispatcher answered immediately. They stayed on the line until paramedics arrived to took me to the hospital.



06/25/2025

I’ve had 2 falls recently and I used Life Alert both times. The dispatchers are always very helpful in getting EMT’s here and stay on the line until they arrive. I highly recommend Life Alert!



06/24/2025

Mom fell in the bathroom and used her pendant to call Life Alert . The dispatcher stayed on the line throughout the ordeal and even called back afterwards to make sure she was ok. Outstanding work and service!



06/24/2025

I slid off the bed and couldn’t get up after struggling for a long time. I pressed my Life Alert pendant and soon an ambulance was here to take me to the hospital.



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